Reach Popeyes Corporate Office Headquarters 

Popeyes, Why are all the Popeyes locations in Beaumont, Texas closed? We enjoyed having the opportunity to visit and buy your food. Please let me know if you’re planning to open them again. Why are Popeyes closed in Beaumont,Texas?

Popeyes, Service is terrible. I went to the Tavares FL Popeyes chicken. 2062 FL 19 Tavares Fl 32778 I have been there many times, and I just figured the people working there were having a bad day so no problem I keep coming back well after today I will not ever return to this store or Popeyes in general. I was at the counter for 5 minutes nobody even said hello to me. So as I walked out the door I yelled good bye. I will tell everyone I know how awful your service is. I seen the Popeyes close in Eustis Fl and I couldn’t imagine why now I know why. You won’t have to worry about me again I promise I really Love Popeyes but my time is important as well. Good by forever Popeyes. I wish I could have had your chicken 1 more time. These employees need training you tell a customer I will be right with you so then they dont mind waiting and they feel acknowledged.

Popeyes, Terrible Food Quality. I bought food today from the Sioux City Popeyes at 4202 S York St, and it was awful. The chicken had a strong chemical taste, almost like bleach, and the coleslaw tasted like plastic. What is going on with this restaurant chain? At this point, it feels like a waste of money, and based on all the complaints I see online, it seems like Popeyes doesn’t care. The ratings speak for themselves—this place is a disaster. I feel sick every time I eat here now, and I’m done with it.

Popeyes, When I asked about my order, the same employee responded rudely, insisting that I had already received my food. After a back-and-forth conversation, I went outside to check if my food had been mistakenly picked up, but it wasn’t there. Upon returning and informing her, she continued to argue and accused me of letting someone else take my food just to get more for free. She then slammed an empty to-go container on the counter and told me that’s all I was getting. Not wanting to argue further, I asked for the manager, only to be told that she was the manager. When I requested a refund, she refused and used offensive language. I reported the incident to the corporate office via their chatbot, but my case was quickly closed, claiming I used profanity, which I did not. I followed up with another complaint but haven’t received a response. I later spoke to an assistant manager who apologized but insisted his employees wouldn’t act that way. He suggested I call the store manager, but when I did, I was told she wasn’t available. At this point, I’m frustrated by the lack of accountability and poor treatment. I would appreciate someone from the corporate office reaching out to resolve this situation.

Popeyes, Unprofessional. Dear [Restaurant Manager/Customer Service], I am writing to express my dissatisfaction with the experience I had at one of your restaurants today. I believe the store is #2647 but definitely the location is1501 N.W. 20ST, Miami, FL 33142. I encountered several issues during my visit that I believe require attention and improvement. First, the order I received was incorrect, and when I attempted to resolve the issue with your staff, I was met with poor customer service. The attitude displayed by the employee was unprofessional and indifferent, which only added to my frustration. Additionally, I was informed at 6:20 PM that there were no wings, no honey, no sweet heat sauce, no sauce, no butter, and no jelly available, despite your restaurant’s hours being listed as open until 12:00 AM. Furthermore, I was denied a refund for the incorrect order, which I was picking up. This is not the proper way to treat loyal and valuable customers. To make matters worse, the chicken I received was placed in a ripped box with no biscuit, and the employee refused to replace it. I believe your staff could benefit from additional training or re-evaluation to ensure that such issues do not happen again in the future. I would appreciate it if you could address this matter and let me know how you intend to resolve my terrible experience. Thank you for your attention to this matter. I look forward to your response. Sincerely.