UPS Corporate Office Headquarters 

UPS does not care about Safety!

I saw a UPS driver run a stop sign and park illegally in a crosswalk. When I tried to contact the corporate office and perhaps send the pictures I took there wasn’t a way to do that. Maybe they have such a great safety culture because there are no consequences for not giving a s… about safety. When I asked the driver to please not run the stop sign. This was not the first time you had done so he laughed. What does that tell you about the effectiveness of UPS’ safety department?

UPS, has failed to deliver parcels to my address for two straight days. FedEx Amazon and USPS have had no problems delivering here. Customer support has been pathetic with no solutions given. What are the other carriers doing that UPS can’t do?

UPS Lost parcel. The UPS Store 6099 is located in Prattville, AL. The manager and employees are unprofessional, and my experience with them has been terrible. I am taking this opportunity to notify the public that the way this place runs a business is unacceptable, and he or she must think before trusting this UPS store to deliver important documents, gifts, or items. For instance, my envelope got lost, which has cost me time and money.

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UPS, Lost Package. You have lost a package said it was delivered and I never received it.

UPS store #320 in Nevada provided extremely disappointing service. The staff mishandled my son’s shipment, leading to a lost item, and failed to take responsibility. After weeks of back-and-forth involving pictures, receipts, and video reviews, the store admitted they didn’t seal the package but still refused to resolve the issue properly. They even falsely claimed a refund was issued, which never happened. Attempts to contact the store are futile—calls are ignored, or the phone is hung up without explanation. Corporate support is no better, offering no clear way to file complaints about employees or escalate issues. This experience has been unnecessarily stressful and frustrating. I will no longer trust UPS with my shipments. UPS needs to improve its customer service and accountability.