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  • Where is US Cellular Corporate Office Headquarters HQ

Where is US Cellular Corporate Office Headquarters HQ 

How To Contact US Cellular Corporate Office Headquarters HQ

United States Cellular Corporation

US Cellular Corporate Office Address:
8410 West Bryn Mawr Avenue Suite 700
Chicago, IL 60631-3486 USA
Corporate Phone Number: 1-773-399-8900
Fax Number: 1-773-399-8936
Customer Service Number: 1-888-944-9400

US Cellular Corporate Office


USCellular Terrible Experience

Rated 3 out of 5
May 25, 2023

I had a terrible experience with USCellular yesterday. I purchased your service in 2021 and found at first it was better than my Verizon DSL

Since first purchase I did have issues later and went to the local store in Forest Va and they told me to change my plan which I did and was very happy with the associates. Yesterday was a different experience. I went into the store whereas the associate told me to go home and call a number supplied and would get a solution to problem. I explained to the number I called that I am having to restart the router several times a day. They gave me a number to give to associate and I would get a new router at no charge. I drive back to the store whereas the associate called a number which store uses and is told that I would have to purchase new router. She did not call number I had. So told me to go home and again try the number. I advised I was not driving all the way home and then back. I went to my car and called and was told they did not know who I talked to but no I did not qualify for new router. They then sent me to ANOTHER person and was told no new router at no charge. I think this was two hours of this run around at this point! I am an excellent customer and really is the router worth you losing a customer!! Not to mention I have been with Verizon for my phones and was considering switching the phones but now???? What a shame because before yesterday I loved your people. So I guess I will continue to have to restart my router many times a day and consider what else is available. I guess you don’t care about keeping customers

Mallory Cosby Driskill
Corporate Office Headquarters