Verizon Corporate Office – Headquarters, Phone & Ownership 

Verizon, I have been a Verizon customer 16 years. I was scammed and I have a bill I’ve been trying to pay. They want it in full. I’m 70 and on social security. I need to file for loan and they have blocked usage on my phone. I pay what I can but it’s not enough. How can I get a loan to pay you off if you don’t turn my phone on? For 16 years I never missed a payment and I still make what I can. I want this debt off of me. Please turn my phone on so I can get the money to pay off Verizon. Customer service. This message is for the Verizon corporate headquarters. You need to know how customers are being treated.

Verizon, Does anybody read these reviews? Still nothing. I am weak from trying. Keep your discount, it’s not worth the effort.

Verizon, Customer service is a challenge. I recently called to try and lower my $4K annual bill. I spoke to a Representative named Monte in Texas, who was going to return a call to me in two days. This never happened! How long does it take to place a call to explain the current status ? I didn’t give up, and was lucky on another call to talk to a Representative named Helen. She returned a call to my cell phone, that I missed. This was my fault, and I wanted to apologize, I called again and spoke to Tanisha in Virginia. This woman was another Verizon treasure. Tanisha tried to help. First, she alerted Helen that I was calling. Next Tanisha tried to solve my rebate problem. In doing so, she was forwarded to SIX other people. I’m glad she was on the phone because nobody would ever believe how incompetent these people are, and how Tanisha was routed from bad to worse. Verizon has two Representatives, Helen and Tanisha, that they should be proud of. These two women were polite and Smart. .My call with Tanisha lasted over two hours. Poor showing on Verizon’s part!

Verizon, Fios fine but contacting Verizon awful. I changed my credit card and after, Much frustration finally got a person. I have two separate accounts. 42 minutes later was able to change credit card numbers. Never was able to link two together. What really drives me crazy is after getting a person they said thanks for being a Verizon customer for over 25 years!! Your automated system is difficult.

Verizon, I purchase a brand new Apple Watch from Apple and the latest iPhone17 Pro and switched to Verizon. The 2 new Apple devices do not pair together. The tech blew out all my data on my watch. I returned the watch to Apple, and now, Verizon is giving me the run around. I also has several issues with the data transfer. I knew I shouldn’t have switched. I was warned and didn’t listen.