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Reach Comcast Corporate Office 

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Comcast is famous for communication services. Comcast’s products include wireless voice and data, broadband internet, video, and data and phone service. Comcast is one of the premier cable tv and internet providers in the USA.

How to Contact Comcast Corporate Office Headquarters HQ

Comcast Corporate Address in Philadelphia:

Comcast Headquarters

One Comcast Center

Philadelphia, PA 19103-2838 USA

Corporate Phone Number: 1-215-665-1700

Comcast HQ Fax Number: 1-215-981-7790

Comcast Live Person: 8889346489

Corporate Email: info@comcast.com

Corporate Stock Symbol: CMCSA

Website: Comcast

Comcast’s competition includes Verizon, AT&T, Dish, Charter, T-Mobile, Centurylink, and Optimum.

Comcast’s toll-free customer service number is 1-800-266-2278. The company does encourage users to use its technical support system and help forums on their website. Comcast also offers Xfinity.

Comcast Corporate Office HQ

 

how do i file a complaint with Comcast corporate?

You can call Comcast’s corporate phone number at 1-215-665-1700 or you may write to them at One Comcast Center, Philadelphia, PA 19103-2838 USA. However, the best way to get your complaint resolved is to call customer service at 1-888-934-6489

who is the ceo of comcast xfinity

The CEO of Comcast and Xfinity is Mr. Brian L. Roberts.

Comcast Is A Ripoff

December 13, 2022

This is a complaint about Comcast and how this company trying to rip people off. We’ve been a loyal customer of Comcast since 2014. We signed up for unlimited Internet. In October we received a bill with one time 100$ charge for additional usage without contacting us with their explanation about changes in charges. I was on the phone with representative Twra from Comcast in October for three hours she promised to waive one-time charges 100$ and my next bill with unlimited Internet will be 104.51. I received a bill in November for 246.13 with 100$ From the last bill + 12,09$ partial charges and $30 one-time charges for this bill. On November 13 I spoke with Julia, she promised a lot but didn’t do anything. On November 21 I spoke with Sarah, and she waved 100$ One time Charges and promise to waive $42.09. My bill at this time is supposed to be $104, 04. Today November 23 I checked my balance and 42,09 still remains. I called again and spoke with Jay who did not help me and promised that supervisor Nelson or he will call me back in 30 minutes with explanations of my situation. I waited for one hour and did not receive a callback. I decided to call again this time to the billing department and spoke with Kelly, she helped me with $42.09. Finally, on November 23 I paid my bill of $104.04. To resolve this problem I called customer service five times and spent on the phone around 10 hours. This is an awful experience with Comcast and I would like to discuss moral and material damage with a representative from the corporate office. Please contact me by email.

Mila

Comcast Customer Service

December 13, 2022

Hello,

On Sunday, April 9th, a tree fell in my neighbors’ yard.

It fell across their driveway and took out my electricity and my internet/phone.

After contacting local law enforcement and the power company, I contacted Comcast/Xfinity to report the outage.

Cathy, the agent I spoke with didn’t give me any information on when my service would be restored.

Later in the afternoon, I received an email from Comcast/Xfinity that my service appointment was scheduled for Tuesday, April 11th between 1:00 and 3:00 pm.

I contacted Comcast/Xfinity on Monday to see if I could get my service restored sooner as I am on disability and I need my house phone.

Muriel, the agent I spoke with told me that he was going to change my service request to a priority and that a technician would be at my house before 5:00 pm.

At 4:30 pm, I received a call from a Comcast/Xfinity number (888-934-6489) and nobody ever said anything. I could hear people talking in the background but nothing was ever said to me, even after I said “hello” at least a dozen times. I finally disconnected the call at 5:12 pm.

At 6:00 pm, I contacted Comcast/Xfinity again and Jordan, the agent could only confirm the appointment for today and verify what the previous agents told me.

I realize that my service was interrupted on a Sunday, on Easter Sunday but it shouldn’t take over 48 hours for my services to be restored.

I also asked if I was going to receive a credit on my account due to the interruption; I was told a $20 credit would be applied to the next billing cycle. I am not pleased with this process.

As I mentioned earlier, I do have a cellphone, I am disabled and I need my house phone.

I also don’t appreciate being misled regarding the restoration of my service.

I am supposed to be “an exceptional customer” yet I can’t get a technician to repair the line to my house within a reasonable amount of time.

wakullamama

Comcast Customer Service Skills

December 13, 2022

Your customer service skills really suck and are disappointing.

RICHARD
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Corporate Office Headquarters