Reach T-Mobile Corporate Office 

I was going to switch to T Mobile from Verizon due to cost concerns, but when I learned of your proposed TOS changes, I was livid! How dare you dictate what we message others? This is nothing short of criminal and I’ve been talking to other customers and they plan on leaving your service unless this changes immediately!

T-Mobile, Sending overdue bills. On 6 30 24 I reached out to cancel ad Shane Newman called Jamonte Chapman who confirmed the line was canceled as it wasnt canceled previously at the end of cycle which I am not responsible for. Today on 9/2/24 i returned fo tmobile to find out im being charged continuiously.

T-Mobile, no phone services. Terrible service you need to hire people that know what they are doing and fire the ones you have they are dishonest and nasty as well as incompeten. There is no way to get help or service they should pull your license for leaving people with phones that don’;t work seniors and disabled like me depend on having emergency phones that work.

Willy at the Casselberry Florida store is an absolute rock star! Lets just say Willy fixed in 5 minutes what the Apple store and Wal-Mart could not and/or refused to do! I am now a proud T-Mobile member.

T-mobile at 170 E Lake st unite 5 Bloomingdale IL. I am sorry as a loyal customer over 20 years, this is the worst experience I’ve had. I upgraded my phone with girl named Jasmine, she added 5 tracking devices as a complimentary that I didn’t want, she said it’s free, I never used it and saw extra charge on my account. I went back to return it, a guy named Dave told me that they are free and will credit me money that I should come back April 28th Sunday at 10am to meet with him to resolve the issue. He was not there because the store opens at 11, I came back at 11 and he wasn’t there. They told me the promotion is over and I can’t return the devices so I had to end up calling customer service. They were dragging me from month to month to get time. Now they told me the May 23 when billing cycle is over. I keep hearing that and no one do anything. I hope someone can resolve my issue.