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Reach Verizon Wireless Corporate Office 

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Verizon Wireless Corporate Office is located in Basking Ridge, New Jersey, USA. As a leading telecommunications company, Verizon Wireless is known for its extensive mobile network, offering a wide range of wireless products and services. Below are comprehensive details about Verizon Wireless’ corporate office, including their address, contact numbers, and a brief overview of the company.

How To Contact Verizon Wireless Corporate Office Headquarters HQ

Verizon Wireless Headquarters: Overview

Verizon Wireless Corporate Office

Maps and Directions To Verizon Wireless Corporate Headquarters

A Snapshot of Verizon Wireless’ History

Verizon Wireless, founded in 2000 as a joint venture between Bell Atlantic and Vodafone, has become one of the largest and most reliable wireless carriers in the United States. The company offers a range of services including mobile phone plans, data services, and a selection of smartphones and devices. Verizon Wireless is famous for its mobile communication services. Verizon Wireless products include wireless voice, text, and mobile internet service. Verizon Wireless is one of the premier providers of smartphones in the US.

The Telecommunications Industry and Verizon Wireless’ Position

In the competitive telecommunications market, Verizon Wireless competes with other major carriers like AT&T, T-Mobile, Xfinity, and Cricket. Verizon is renowned for its extensive and reliable wireless network coverage, innovative technology solutions, and commitment to customer service excellence.

Verizon Wireless’ Customer-Focused Approach

Verizon Wireless prioritizes customer satisfaction by offering high-quality network service, a wide range of wireless plan options, and cutting-edge mobile devices. The company is dedicated to providing seamless connectivity and innovative wireless solutions to meet the evolving needs of its customers.

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Disclaimer:

CorporateOfficeHeadquarters.com is not affiliated with Verizon Communications Inc. This content is for informational purposes and is designed to offer a platform for reviews and user feedback.

Verizon Wireless Corporate Office Complaints, Reviews, and Feedback

We encourage you to share your experiences with Verizon Wireless’ services, network quality, and customer support. Your feedback in the comment section is invaluable, providing insights that help others understand Verizon Wireless’ operations and dedication to customer satisfaction.

Verizon Wireless Manalapan NJ

November 27, 2024

Verizon Wireless, Waited approx. 1 hour at the Manalapan, NJ location to speak with a representative. Finally spoke with one and was quoted a price for an upgrade and new phones. Received the new phones, Manager came over and quoted a higher price than what the representative quoted. The Manager didn’t even apologize for the error! Is that professional!! So we walked out. We have been an Verizon Customer for over 20 years!

Sara Knoll

Verizon Disappointing Customer Service

November 20, 2024

I would give zero stars if I could! I recently switched our four phones to AT&T due to Verizon’s poor coverage and customer service. After the switch, Verizon flagged one of our phones, claiming it was lost or stolen, despite us paying for service on it until two weeks ago and fully paying off the device this past July.

This issue has been ongoing since February 2023, and Verizon refuses to resolve it. Louisa Estrada from executive relations was unhelpful, rude, and dishonest in her emails. She refused to let us speak to a supervisor, which is hard to believe—surely she’s not running Verizon singlehandedly! Dealing with Verizon has been a nightmare. AT&T has been fantastic in comparison! I regret not switching sooner.

Lisa K

Verizon Disappointing Customer Service

November 19, 2024

Verizon, our issues with your service started in January 2023 and continue unresolved as of November 2024. Every tech support representative we’ve dealt with has tried lengthy, time-consuming “solutions” that only work temporarily—sometimes for just an hour or a few days. Whenever we’re transferred to higher-level support, the calls inevitably drop. Despite countless troubleshooting case numbers submitted on our behalf, no one has provided a reliable solution. Promises to follow up via email are never fulfilled. We were told we qualified for a free mini home cell tower, only to be billed $240 through a questionable collection company. We’ve also repeatedly asked for paper billing statements, which have yet to arrive. There’s been no explanation for the ongoing failed calls or unreliable internet service on our phones. This prolonged lack of resolution feels neglectful, especially for elderly customers relying on dependable communication. This situation needs urgent attention.

Nancy

Verizon Frustrating Customer Service

November 12, 2024

Verizon, Tablet Order Debacle. October 16, 2024 online order upgrade of iPad 13 M2 by a 17 yr retired employee, 27 yr customer who paid an additional 9.99 for 2 da delivery. Order #2816185 is still today in limbo-land because it was to be only an express pickup item, not on 10/16 identified as such. Two days later I called customer support and was credited my 2-da delivery fee, but no information about when to expect my order. I called back at 48-hr intervals to Customer Service and was never given a delivery update, although I was escalated to Tier 2 where Ralph confirmed for me that a Burleson TX store had the same product as I ordered. So I drove 49 miles one way and purchased via Order 2832325 my new tablet. Now I’m having problems getting Customer Service to cancel the original order. Additionally, the original order created a tech nightmare when trying to activate the in-hand tablet. Tech Support Shauna was faithfully on line trying to resolve this with me for over 3 hours *** She even called me the following day to confirm full activation. It was Only with in-person conversations that any assistance was made. Virtual assistance is just that: virtual. This experience was beyond frustrating, disappointing and embarrassing for this long-time Verizon supporter.

SANDI HEATON

Verizon Wireless Disappointing Customer Service

October 15, 2024

Verizon Wireless, Disappointed. Customer service is terrible! Misleading customers!!!

Vanessa Williams
Corporate Office Headquarters