Verizon Wireless corporate office headquarters information is tied to Verizon Communications Inc., the parent company of Verizon’s wireless, mobile, home internet, Fios, business, and network services. People often search for the Verizon Wireless corporate office when they need the Verizon Wireless headquarters address, Verizon corporate address, Verizon corporate phone number, Verizon Wireless customer service, Verizon prepaid support, Verizon billing help, Verizon outage help, executive contact information, legal correspondence, investor relations, or escalation guidance for unresolved wireless, mobile plan, device, billing, payment, trade-in, rebate, warranty, prepaid, porting, outage, fraud, account access, or customer-service complaints. Verizon’s official corporate headquarters phone number is 1-212-395-1000.
Verizon Wireless Corporate Office and Headquarters Contact Information
- Company: Verizon Communications Inc.
- Brand / Service: Verizon Wireless
- New York Corporate Headquarters Address: 1095 Avenue of the Americas, New York, NY 10036, USA
- New York Corporate Headquarters Phone Number: 1-212-395-1000
- Basking Ridge Operational Headquarters Address: One Verizon Way, Basking Ridge, NJ 07920, USA
- Basking Ridge Operational Headquarters Phone Number: 1-908-559-2001
- Wireless Account and Billing Support: 1-800-922-0204
- Wireless Technical Support: 1-800-922-0204
- From a Verizon Mobile Phone: *611
- Verizon Prepaid Support: 1-888-294-6804
- Verizon Home / Fios Support: 1-800-VERIZON / 1-800-837-4966
- Chief Executive Officer: Dan H. Schulman
- Public Company: Verizon Communications Inc.
- Stock Symbol: VZ on NYSE and Nasdaq
- Official Verizon Website: Verizon.com
- Official Verizon Contact Page: Verizon Contact Us
- Official Verizon Support: Verizon Support
- Official Verizon Headquarters Page: Verizon Headquarters & Contact Information
- Official Verizon Store Locator: Find a Verizon Store
- Official Verizon Account Security and Fraud Claims: Verizon Account Security
- Official Verizon Investor Relations: Verizon Investor Relations
- Official Verizon Media Relations: Verizon Media Contacts
The Verizon Wireless corporate office phone number is best treated as a headquarters or corporate-office contact. For most wireless account, mobile plan, phone, billing, payment, porting, prepaid, trade-in, rebate, warranty, outage, roaming, app, store, or customer-service issues, customers should begin with Verizon Support, My Verizon, *611, a Verizon store, or the support route connected to the account.
Verizon Wireless Headquarters Address and Corporate Office
Verizon’s official corporate headquarters are located at 1095 Avenue of the Americas, New York, NY 10036. Verizon also lists One Verizon Way, Basking Ridge, New Jersey 07920 as its operational headquarters. This is important because many customers still search for Verizon Wireless headquarters, Verizon Wireless corporate office, Verizon Wireless headquarters address, Verizon Basking Ridge headquarters, Verizon corporate office, or Verizon corporate phone number using older wireless-company wording.
For current corporate-office purposes, the New York City address is Verizon’s official corporate headquarters. For operational headquarters and many legacy Verizon Wireless references, the Basking Ridge address is still relevant. Customers trying to escalate account, billing, wireless, prepaid, device, or service complaints should usually start with Verizon customer support before mailing corporate correspondence.
Verizon Wireless Corporate Office vs. Verizon Customer Service
The Verizon corporate office is generally used for headquarters matters, investor relations, media inquiries, legal correspondence, corporate governance, executive-level concerns, and high-level unresolved complaints. Most customer issues should begin with Verizon customer service, My Verizon, Verizon Support, a Verizon store, Verizon prepaid support, Verizon Business support, or the department tied to the account.
Verizon support may ask for your mobile number, account number, account PIN, device IMEI, order number, trade-in submission, rebate tracking details, bill date, payment confirmation, porting request, outage location, store location, prepaid refill PIN, or previous case number. Do not post account numbers, full phone numbers, PINs, one-time passcodes, payment-card numbers, addresses, device IMEIs, or screenshots containing private information in public comment sections.
Choose the Correct Verizon Support Route
- Wireless account or billing issue: Call 1-800-922-0204, dial *611 from a Verizon mobile phone, or use My Verizon.
- Wireless technical support: Call 1-800-922-0204 or use Verizon Support.
- Prepaid issue: Call 1-888-294-6804 or use the prepaid support tools in My Verizon.
- Home internet or Fios issue: Call 1-800-837-4966 or use Verizon Home Support.
- Store complaint: Contact the Verizon store involved and ask for the store manager first.
- Trade-in, rebate, or promotion issue: Keep the order number, submission ID, device details, tracking number, and promotional terms.
- Fraud or account takeover concern: Use Verizon Account Security and Fraud Claims immediately.
- Porting or number-transfer issue: Keep the port request, account number, transfer PIN, and both carrier records private.
- Business account issue: Use Verizon Business support rather than consumer wireless support.
- Unresolved phone or internet complaint: Consider Verizon escalation first, then the FCC Consumer Complaint Center if the issue remains unresolved.
What to Have Before Contacting Verizon Corporate Office
- Your full name and contact information
- The Verizon mobile number or account involved, but not in public comments
- Account number, account PIN, or transfer PIN, but only through official Verizon channels
- Device make, model, IMEI, order number, or serial number, if relevant
- Bill date, payment date, charge amount, refund request, or payment confirmation
- Trade-in, rebate, promotion, or device-return tracking information
- Store location, visit date, or employee interaction details, if the issue happened in a store
- Outage location, service address, signal issue, device issue, or troubleshooting history
- Fraud claim, account-security report, or identity-theft documentation, if relevant
- Names of support representatives or supervisors previously contacted, if available
- Case number, chat transcript, email thread, ticket number, or support reference number
- A short timeline and the specific resolution you are requesting
Do not post private information in public reviews or comment sections. Avoid sharing full phone numbers, account numbers, PINs, passwords, one-time passcodes, device IMEIs, payment-card numbers, bank information, addresses, Social Security numbers, driver’s license images, bills, screenshots, or documents containing private data.
How to Escalate a Verizon Wireless Complaint
Start with the support route closest to the issue. For wireless billing, plan, device, trade-in, rebate, payment, or account problems, use Verizon customer support, My Verizon, chat, or 1-800-922-0204. For prepaid issues, use prepaid support at 1-888-294-6804. For store problems, contact the store manager. For account-security or fraud issues, use Verizon’s fraud-claims route as soon as possible.
If the first support route does not resolve the complaint, ask for a supervisor, written explanation, ticket number, corrected bill, refund timeline, trade-in review, rebate review, porting escalation, fraud claim review, or network trouble ticket. Keep copies of bills, screenshots, receipts, tracking numbers, chat records, device-return records, and support reference numbers.
If the matter remains unresolved after using Verizon’s normal support routes, you may contact Verizon corporate office. Written corporate correspondence may be sent to Verizon’s corporate headquarters at 1095 Avenue of the Americas, New York, NY 10036, or its Basking Ridge operational headquarters at One Verizon Way, Basking Ridge, NJ 07920. For unresolved wireless, phone, internet, billing, outage, or service complaints, customers may also file a consumer complaint with the FCC.
Common Reasons Customers Contact Verizon Wireless Corporate Office
- Finding the Verizon Wireless corporate office or headquarters address
- Looking for the Verizon Wireless corporate phone number
- Trying to contact Verizon customer service about an unresolved wireless complaint
- Billing, payment, refund, credit, or unexpected charge complaints
- Mobile plan, upgrade, device financing, or contract questions
- Trade-in, rebate, promotion, or device-return disputes
- Coverage, dropped calls, data speed, outage, or network concerns
- Prepaid refill, PIN, account access, or service interruption problems
- Porting, number transfer, SIM, eSIM, activation, or device setup issues
- Verizon store complaints involving service, sales, returns, or employee conduct
- Fraud, identity theft, account takeover, SIM swap, phishing, or suspicious activity
- Investor relations, media, legal, accessibility, privacy, or corporate questions
Verizon Billing, Plan, Payment, and Refund Complaints
Verizon billing complaints may involve plan changes, taxes and fees, device payment agreements, autopay discounts, late fees, prorated charges, activation fees, upgrade fees, international charges, roaming, insurance, add-ons, subscriptions, credits, promotional pricing, or refunds. Start by reviewing the bill inside My Verizon and comparing the charges with the plan, device agreement, promotion, or support message involved.
If a charge appears incorrect, contact Verizon customer support with the bill date, line number, amount, and reason you believe the charge should be corrected. Ask for a written explanation, case number, bill-credit timeline, or supervisor review. Keep screenshots of plan details, promotional terms, support chats, and payment confirmations.
Verizon Trade-In, Rebate, Promotion, and Device Complaints
Trade-in and promotion complaints may involve a device being received but not credited, a lower-than-expected trade-in value, a lost shipment, missing promotional credit, rebate-card delay, device-return dispute, or misunderstanding of eligibility rules. Keep the trade-in confirmation, tracking number, device condition photos, order number, and promotion terms.
Device complaints may involve activation, eSIM, SIM cards, warranty, insurance, screen damage, device protection, financing, upgrade eligibility, or return windows. Use Verizon support and keep the device IMEI, purchase receipt, return tracking, warranty status, and any support case numbers private.
Verizon Coverage, Outage, Porting, and Technical Complaints
Coverage and network complaints may involve dropped calls, poor signal, slow data, 5G or LTE issues, roaming, international service, Wi-Fi calling, voicemail, messaging, mobile hotspot, or outages. Use Verizon technical support and provide the affected location, device model, line number, time of issue, and troubleshooting steps already completed.
Porting and number-transfer complaints may involve transfer PINs, account numbers, old carrier holds, activation delays, eSIM issues, SIM card problems, or account locks. Because porting requires sensitive account information, keep PINs, account numbers, and identity-verification details private and use only official Verizon support channels.
Verizon Prepaid, Store, and Account Access Complaints
Verizon prepaid complaints may involve refill cards, PINs, payment failures, plan renewal, service interruption, account login, Auto Pay, device activation, or number transfers. Use Verizon prepaid support and keep refill card information and account details private.
Store complaints may involve sales interactions, device returns, trade-ins, accessories, activation help, account changes, employee conduct, appointment issues, or manager response. Start with the store manager and keep receipts, order records, visit date, and written support records. If the issue remains unresolved, escalate through Verizon customer support and then corporate correspondence.
Verizon Fraud, SIM Swap, and Fake Support Warning
Verizon fraud concerns may involve account takeover, unauthorized device purchases, SIM swap, port-out fraud, fake billing texts, phishing emails, fake support calls, suspicious one-time passcode requests, fake rebate offers, or identity theft. Use Verizon’s official Account Security and Fraud Claims page if a Verizon account has been created using your information or if you believe your Verizon account has been compromised.
Be cautious with phone-number spoofing, fake Verizon texts, fake payment links, fake refunds, fake “free phone” promotions, and people asking for one-time passcodes. Do not provide passwords, one-time passcodes, account PINs, transfer PINs, full payment-card numbers, bank login details, remote access, gift card numbers, or identity documents to anyone who contacts you unexpectedly claiming to represent Verizon, Verizon Wireless, a refund department, a fraud department, or customer service. If unsure, go directly to Verizon.com or the My Verizon app.
Verizon Reviews and Complaints
Verizon Wireless reviews vary by location, device, plan type, billing history, network conditions, store experience, and support route. Positive reviews often mention broad network coverage, 5G availability, device selection, My Verizon tools, business wireless options, store access, and technical support. Complaints often involve billing surprises, promotional credits, trade-in values, device returns, prepaid support, porting delays, coverage gaps, outage communication, customer-service wait times, store sales experiences, account access, and difficulty getting a clear escalation path.
If you leave a Verizon Wireless review below, include whether the issue involved wireless service, prepaid, billing, a device, a store, trade-in, rebate, promotion, porting, outage, fraud, corporate office, or customer service. Do not include private account, phone, PIN, payment, address, IMEI, or identity information in a public comment.
Verizon Competitors and Related Corporate Office Pages
Customers researching Verizon Wireless corporate office information may also compare related telecommunications and wireless corporate office pages, including AT&T Corporate Office, T-Mobile Corporate Office, Xfinity Corporate Office, Cricket Wireless Corporate Office, and Spectrum Corporate Office. These companies may have similar complaint categories involving wireless service, internet, billing, devices, trade-ins, promotions, outages, prepaid service, account access, and customer-service escalation.
Related Resources
- Verizon Wireless Customer Service Numbers and Reviews
- Official Verizon Website
- Verizon Contact Us
- Verizon Support
- Verizon Prepaid Billing and Payment Help
- Verizon Headquarters and Contact Information
- Verizon Fact Sheet
- Verizon Store Locator
- Verizon Account Security and Fraud Claims
- Verizon Investor Relations
- FCC Consumer Complaint Center
- FTC ReportFraud.gov
- AT&T Corporate Office
- T-Mobile Corporate Office
- Xfinity Corporate Office
- Cricket Wireless Corporate Office
Frequently Asked Questions About Verizon Wireless Corporate Office
Where is Verizon Wireless headquarters?
Verizon’s official corporate headquarters are located at 1095 Avenue of the Americas, New York, NY 10036. Verizon also lists One Verizon Way, Basking Ridge, NJ 07920 as its operational headquarters.
What is the Verizon Wireless corporate office address?
The current Verizon corporate headquarters address is 1095 Avenue of the Americas, New York, New York 10036. The Basking Ridge operational headquarters address is One Verizon Way, Basking Ridge, New Jersey 07920.
Is Verizon Wireless still headquartered in Basking Ridge?
Basking Ridge remains Verizon’s operational headquarters. Verizon’s official corporate headquarters are in New York City.
What is the Verizon corporate office phone number?
Verizon’s New York corporate headquarters phone number is 1-212-395-1000. Verizon’s Basking Ridge operational headquarters phone number is 1-908-559-2001.
What is the Verizon Wireless customer service phone number?
Verizon wireless account, billing, and technical support can be reached at 1-800-922-0204. Verizon customers can also dial *611 from a Verizon mobile phone.
What is the Verizon prepaid customer service phone number?
Verizon prepaid support can be reached at 1-888-294-6804.
What is the Verizon Fios or home services phone number?
Verizon home and Fios support can be reached at 1-800-VERIZON / 1-800-837-4966.
Who is the CEO of Verizon?
Dan H. Schulman is Chief Executive Officer of Verizon.
Is Verizon a public company?
Yes. Verizon Communications Inc. is a publicly traded company listed under the stock symbol VZ.
How do I file a complaint with Verizon Wireless?
Start with Verizon customer support, My Verizon, *611, the store involved, or the support route tied to the issue. Keep your case number, bill, device records, trade-in details, screenshots, support history, and requested resolution. If the issue remains unresolved, escalate through Verizon corporate office or the FCC Consumer Complaint Center for eligible phone or internet complaints.
Should I contact Verizon corporate office about a billing or device complaint?
Start with Verizon customer service first because billing, device, trade-in, promotion, account, and porting issues usually require account verification. Corporate correspondence is better suited for unresolved or higher-level issues after normal support routes have been attempted.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, address, phone number, complaint-route, and review information for major companies, wireless carriers, internet providers, retailers, restaurants, financial institutions, travel companies, and service providers. This page is designed to help readers identify the correct Verizon corporate office, Verizon Wireless support, prepaid support, home services, store locator, fraud claims, investor relations, or complaint route before escalating a concern.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Verizon Communications Inc., Verizon Wireless, Verizon.com, Verizon Business, Verizon Fios, Verizon Prepaid, My Verizon, any Verizon store, any Verizon employee, any device manufacturer, any payment processor, any wireless reseller, the FCC, or the FTC. This page is for informational purposes only. Corporate details, addresses, phone numbers, support routes, billing practices, trade-in rules, rebate terms, prepaid policies, plan details, device policies, fraud procedures, and complaint processes may change over time. For official help with a Verizon Wireless account, bill, device, trade-in, rebate, prepaid plan, porting issue, outage, fraud claim, store visit, home internet issue, or customer-service concern, visit Verizon.com or contact Verizon through official channels.
Share Your Experience
Have you contacted Verizon Wireless corporate office, Verizon customer service, Verizon prepaid support, a Verizon store, My Verizon support, fraud claims, Verizon Business, Verizon Fios, investor relations, or another Verizon department about a wireless account, bill, phone, trade-in, rebate, promotion, prepaid issue, porting problem, outage, account access issue, fraud concern, store complaint, or customer-service experience? Share your experience below.
Helpful reviews include the service type, issue type, support route used, how long it took to receive a response, and whether the complaint was resolved. Please do not post private information such as phone numbers, account numbers, PINs, payment information, passwords, one-time passcodes, device IMEIs, addresses, screenshots containing private data, or identity documents.
