Reach Out To Cricket Corporate Office – Review and Complaints 

Cricket, 0 rating because I was given false information to in order to make a sale by your worker. I lost my phone and went to get another one found my phone that same day. Tried returning the new phone the very next day only to be denied my refund. I need someone from corporate to contact me immediately. I want the person fired as well who is responsible.

Cricket is one of the sorriest and dishonest, deceitful cellular companies I had to experience. Cricket is the worst. Cricket, My wife ordered a phone and paid $60 for it, but thirty minutes later not even seeing the likes of the phone she realized she made a mistake and canceled the order. She has been trying to get her $60 back for the last month, which she was told they would return the money within 7 to 10 days. I don’t believe plans on returning her money to her credit card. If necessary, I am going to report Cricket to the better business Bureau to see if they can do anything about this. And yes, we tried calling Corporate offices but if a person does not have a Cricket number, they will not connect anyone to a real person. We even went by a Cricket store and the people didn’t know what or how to do anything.

Cricket, Can’t close account! Cricket will not let us close our account because we forgot our PIN number. Neither to customer service line or the local store will help!

Cricket employees. Cricket employees interjecting themselves into my messages. I made a statement that some emojis were changed from what I put. They went in and changed it back. They are also putting messages that I didn’t put in. If I don’t read before putting my message in, there’s would have been sent. I’m pretty sure that it is someone from the Gallatin Av. Store (Nashville TN), where I had to give my code. I am looking into a cell provider that AT&T doesn’t own. They are also sending duplicate emails, after I have already deleted them.

Cricket, told me to pay 60 dollars on January 9th, 2025-on January the 10th I paid the 60 dollars. On January the 11th they said I owe them 8 dollars-2 days later they said I owe them 13 dollars-then 2 days later they said I owe them 38 dollars. Now they said I owe them 68 dollars on January 20th- a program was put on the phone without my permission. Now my phone is turned off. I am a senior citizen and disabled. This is a real, real problem for me. I refuse to give any more money in fear that I will continually owe you money. I am very upset with this company. I do not have a phone now to get rides to get my medication. I can’t call anyone to take me to the doctor or anyway else, due to no phone. I need someone from corporate to look into this matter and get back with me as soon as possible.