How To Contact Cricket Corporate Office Headquarters HQ
Leap Wireless International Inc.
5887 Copely Drive
San Diego, California 92111 USA
Cricket Wireless LLC
575 Morosgo Dr NE
Atlanta, GA 30324 USA
Contact Phone Numbers:
Corporate Phone Number: 1-858-882-6000
Corporate Fax Number: 1-858-882-6010
Corporate Email: info@leapwireless.com
Corporate Stock Symbol: LEAP
Customer Service Number: 1-800-274-2538
Cricket is a mobile phone provider in the USA. Cricket offers wireless service without a contract or credit check. Cricket Wireless is one of the premier pay-as-you-go mobile phone companies in the United States.
Cricket’s customer service number is 1-866-384-4425 or 1-800-274-2538. The company does encourage users to use their technical support system and help forums on their website.
Wife and I are going to make our own Commercial soon and put it on youtube with all the stupid comments their agents told us. If we do not get the right service. And total satisfaction, we have no recourse than to make them do good business or die by the sword.
They do not even try
I have never dealt with a company with such poor customer service. I transferred my services to another company and was charged a full month from cricket. Cricket automatically charged me on the same day I transferred over services. I called customer service twice. the first person told me to call my bank and ask for a chargeback. the bank wouldn't do it. I called again and the second person told me there was nothing they could do. they couldn't give me a credit. I then spoke to a supervisor who told me I was charged automatically. So the phone was active for 4 hours and you charged me for a full month. CROOKS, YOU CHARGED ME FOR SERVICES I DID NOT GET AND REFUSE TO GIVE ME A CREDIT.
My husband's account was suspended. He upgraded his service the day before his payment was due to Auto deduct. No idea they Auto deduct 2 days before due date. We did not know the difference would not be Auto deducted also. We were charged to reinstate his service. They should have sent him a text message explaining why he had to actually pay that even though he has Auto deduct. He saw make a payment and thought Auto deduct will pay it. I called Cricket they said they could not refund the fee!
I am not a happy customer!!!!!!!!!!!!!!! I purchased a phone from cricket as a new customer !!!!!!!!! I was given a defective phone ….When I tried to return it before the 7 day period I was told that I had to call customer service… When I did I then was told that I had to go back to the store so NO ONE was doing their job….. I have called to fix this issue but no one wants to take care of it ……… All I get is the run around when I call there is no person that can seem to give me the phone number to corporate office so I can speak to someone……… I was told that someone from the corporate office was going to get in contact with me that has been 15 days ago …….. So my impression is that corporate has no concern for their customers ……….. They just want money ……………… This is a poor way to handle business …………