Asurion is a technology protection, device insurance, warranty, repair, installation, and tech support company headquartered in Nashville, Tennessee. This page provides updated Asurion corporate office and headquarters information, including Nashville address details, phone numbers, claim support routes, repair help, partner-specific contacts, complaint guidance, fraud warnings, and escalation tips.
Asurion Corporate Office and Headquarters Information
Asurion’s headquarters are in Nashville, Tennessee. Older listings may show 648 Grassmere Park, but current reliable headquarters and legal-contact references point to Asurion’s Nashville Gulch / downtown offices. For formal legal, privacy, or government-related correspondence, Asurion lists a separate legal department address.
- Company Name: Asurion, LLC
- Asurion Headquarters: 1101 Church St, Nashville, TN 37203, USA
- Asurion Legal Department Address: 140 11th Ave. North, Nashville, TN 37203, USA
- Asurion Corporate Phone Number: 1-615-837-3000
- Asurion Customer Concern Number Listed by BBB: 1-615-445-1641
- Official Website: asurion.com
- Asurion Contact Page: Contact Asurion
- Start or Track a Claim: Asurion Claims
- Tech Help: Asurion Tech Help
- uBreakiFix by Asurion: uBreakiFix Repair Stores
- Careers: Asurion Careers
Address note: If you are mailing a claim, appeal, legal notice, privacy request, or business document, verify the correct mailing address in your plan documents, claim portal, policy, warranty terms, or Asurion’s official legal pages before sending anything.
About Asurion
Asurion provides technology protection, phone insurance, device repair, appliance protection, smart-home support, installation help, and technical assistance. Customers often encounter Asurion through wireless carriers, retailers, device manufacturers, appliance plans, extended warranties, and protection programs.
Asurion works with major partner brands and plan providers, so the best contact route depends on where the plan was purchased. A Verizon phone claim, AT&T phone claim, Amazon protection plan, Samsung plan, Cricket claim, Asurion Home+ issue, or uBreakiFix repair complaint may each require a different support path.
Asurion Claims, Partner Support, and Repair Phone Numbers
For most Asurion issues, start with the claim portal, the partner-specific support number, the app, or the support route connected to your protection plan. Calling the corporate office may not be the fastest way to resolve a claim, repair, replacement, deductible, service-fee, or coverage issue.
- Verizon / Asurion Claims: 1-888-881-2622
- AT&T / Asurion Claims: 1-888-562-8662
- Amazon / Asurion Claims: 1-866-551-5924
- Asurion Home+: 1-844-529-2692
- Samsung / Asurion Claims: 1-877-841-1138
- Cricket / Asurion Claims: 1-855-309-8342
- uBreakiFix by Asurion: 1-877-320-2237
- Asurion General Claims Portal: Start or Track a Claim
How to Contact Asurion About a Complaint
If you need to complain about Asurion, start by identifying the plan, partner, device, claim, and support route involved. Asurion usually needs your claim ID, plan details, device information, wireless number if applicable, proof of purchase, deductible or service fee information, and prior support history before it can review a complaint.
- Claim delays: Keep your claim number, filing date, documentation requests, emails, chat transcripts, and shipping or tracking records.
- Replacement device complaints: Document the replacement model, IMEI or serial number if needed, delivery date, condition, photos, and activation issues.
- Repair complaints: Save the repair ticket, store location, appointment date, photos, diagnostic notes, and expected completion date.
- Deductible or service-fee issues: Keep payment confirmations, plan documents, coverage terms, and any fee estimate shown during the claim.
- Mail-in repair delays: Save prepaid label emails, shipment tracking, depot status updates, and all communications with Asurion or the repair provider.
- Coverage denials: Ask for the denial reason in writing and compare it with the current plan terms and conditions.
- Escalation: Ask for a case number, supervisor review, claim appeal instructions, or written explanation if the issue remains unresolved.
Common Asurion Complaint Topics
Common Asurion complaint topics may include claim delays, replacement device issues, repair delays, missing prepaid mailers, unclear documentation requests, deductibles or service fees, coverage denials, shipping problems, lost or stolen phone claims, uBreakiFix repair complaints, and difficulty getting a clear claim status update.
Reader reviews on this page have included complaints about phone replacement delays, dropped calls, long hold times, repeated documentation requests, prepaid mailer problems, computer repair delays, lack of repair status updates, and difficulty reaching a supervisor. If you leave a review below, include the claim type, partner, date, and support steps already taken, but do not post private account or device information publicly.
Insurance, Warranty, and Coverage Dispute Tips
Asurion plans can include insurance, service contract, warranty, repair, replacement, tech support, or reimbursement features depending on the plan and partner. Coverage, deductibles, service fees, exclusions, claim limits, proof-of-loss requirements, and replacement options vary by plan.
Before escalating a dispute, review the exact terms connected to your plan. If your plan was purchased through a wireless carrier, retailer, appliance company, or device manufacturer, you may also need to contact that partner for billing, enrollment, cancellation, or account-related questions.
Privacy, Device Data, and Account Safety
Do not post private device, account, claim, or insurance information in a public comment. This includes your phone number, claim number, IMEI, serial number, Apple ID, Google account, account email, address, payment card, deductible payment details, tracking number, photos of private documents, or backup/account login information.
Before sending a device for repair or replacement, review Asurion’s instructions about backing up data, removing locks if required, signing out of accounts, and protecting personal information. CorporateOfficeHeadquarters.com cannot access Asurion claims, device records, repair tickets, plan documents, shipping records, or replacement information.
Fraud, Fake Support, and Device Claim Scam Warning
Be careful with fake Asurion phone numbers, fake claim-support sites, phishing emails, text messages about replacement devices, fake uBreakiFix repair notices, false deductible payment links, and social media accounts claiming they can speed up a claim for a fee. Scammers may ask for passwords, one-time security codes, IMEI numbers, device serial numbers, payment details, or account login information.
Use only official Asurion websites, your carrier or retailer’s official protection-plan page, the Asurion app, the official claim portal, or the phone number printed in your plan documents. If you believe you shared device or account information with a scammer, secure your wireless account, email, Apple ID, Google account, payment cards, and any accounts that use your phone number for verification.
Legal, Privacy, and Government Information Requests
Asurion lists separate legal and privacy routes for government information requests, legal process, and privacy complaints. These routes are not intended for normal claim, repair, replacement, billing, or customer-service complaints.
- Legal / Government Information Address: Asurion LLC, Attn: Legal Department, Asurion Legal Department, 140 11th Ave. North, Nashville, TN 37203
- Government Information Email: go**************************@*****on.com
- Privacy Office Address: Asurion, c/o General Counsel, cc: Asurion Privacy Office, 140 11th Ave. North, Nashville, TN 37203
- Privacy Email: pr*****@*****on.com
- Privacy Phone: 1-844-798-7701
- Privacy Notice: Asurion Privacy Notice
- Government Information Requests: Asurion Government Information
Asurion Competitors and Related Companies
Asurion competes with device protection, warranty, insurance, repair, and tech support providers. Related companies and competitors include SquareTrade / Allstate Protection Plans, Assurant, AppleCare, Samsung Care+, Verizon device protection programs, AT&T device protection programs, Best Buy Geek Squad, uBreakiFix by Asurion, and retailer warranty programs.
Related Resources
- Verizon Wireless Corporate Office
- AT&T Corporate Office
- Samsung Corporate Office
- Consumer Cellular Corporate Office
- Best Buy Corporate Office
Frequently Asked Questions About Asurion Corporate Office
Where is Asurion corporate office?
Asurion is headquartered in Nashville, Tennessee. Current reliable headquarters listings point to 1101 Church St, Nashville, TN 37203, while Asurion’s legal and privacy pages list 140 11th Ave. North, Nashville, TN 37203 for legal and privacy-related correspondence.
What is Asurion’s corporate phone number?
The older corporate phone number commonly associated with Asurion is 1-615-837-3000. BBB also lists 1-615-445-1641 as a number Asurion provided for customers before filing a complaint.
How do I file or track an Asurion claim?
Use Asurion’s official claims portal at asurion.com/claims or the claim route provided by your wireless carrier, retailer, appliance plan, or protection-plan documents.
What number do I call for Asurion Home+?
For Asurion Home+, BBB lists 1-844-529-2692 as a direct support number.
What number do I call for Verizon Asurion claims?
For Verizon-related Asurion claims, BBB lists 1-888-881-2622. You can also use Verizon’s official device protection claim route.
What number do I call for AT&T Asurion claims?
For AT&T-related Asurion claims, BBB lists 1-888-562-8662. You can also use AT&T’s official device protection claim route.
Can CorporateOfficeHeadquarters.com resolve my Asurion claim?
No. CorporateOfficeHeadquarters.com is not affiliated with Asurion and cannot access claims, plan documents, replacement devices, repair tickets, shipping records, deductibles, service fees, or customer accounts.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, company contact, complaint, and escalation information for major companies and consumer brands. Our goal is to help readers find public-facing corporate details, understand where a company is headquartered, and share experiences through reviews and comments.
Page Update Note
This Asurion corporate office page was updated on July 6, 2026 to remove the outdated Grassmere Park headquarters emphasis, add current Nashville headquarters and legal-contact context, include Asurion claims and partner support numbers, improve complaint guidance for device claims and repairs, add privacy and scam warnings, and clarify that claim-specific issues should start through Asurion’s official claim portal or the partner connected to the protection plan.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Asurion, LLC, Asurion Insurance Services, Asurion Technology Services, uBreakiFix by Asurion, Verizon, AT&T, Amazon, Samsung, Cricket, any wireless carrier, retailer, repair store, insurance underwriter, warranty provider, legal department, privacy department, or claims administrator. This page is for informational purposes only and is not insurance, warranty, legal, privacy, repair, billing, or technical advice. Company names, trademarks, logos, phone numbers, addresses, and website links are the property of their respective owners and may change at any time.
Share Your Experience with Asurion
Have you contacted Asurion corporate office, Asurion claims, a partner support number, uBreakiFix by Asurion, Asurion Home+, Verizon device protection, AT&T device protection, Samsung support, or another Asurion plan route? Share your experience in the comments below. Your feedback helps other readers understand how Asurion handles corporate-office complaints, claim delays, repair issues, replacement devices, service fees, documentation requests, prepaid mailers, shipping problems, coverage disputes, and support escalations. Do not post claim numbers, phone numbers, IMEI numbers, serial numbers, addresses, account emails, payment information, or private device data publicly.
