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Reach Consumer Cellular Corporate Office 

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Consumer Cellular corporate office is located in Arizona. Below are comprehensive details about Consumer Cellular headquarters, including their address, contact numbers, and a brief overview of the company, along with its major and minor competitors in the mobile telecommunications and wireless services industry.

How To Contact Consumer Cellular Corporate Office Headquarters HQ

Consumer Cellular Corporate Office: Overview

Consumer Cellular Corporate Office

Map and Directions To Consumer Cellular Headquarters HQ

A Snapshot of Consumer Cellular’s History

Founded in 1995, Consumer Cellular has grown to become a significant player in the wireless services market, specializing in providing affordable and customer-friendly cell phone plans, particularly for seniors and value-conscious consumers. The company is known for its no-contract mobile plans, award-winning customer service, and an array of phone choices including both simple models and the latest smartphones.

The Mobile Telecommunications and Wireless Services Industry and Consumer Cellular’s Position

In the competitive telecommunications market, Consumer Cellular competes with larger carriers like AT&T, Verizon, and T-Mobile, as well as other budget-friendly service providers like TracFone, Metro, and Boost. Consumer Cellular differentiates itself with its tailored services for older adults, straightforward pricing, and commitment to customer satisfaction.

Consumer Cellular’s Customer-Centric and Value-Driven Approach

Consumer Cellular is dedicated to providing reliable and affordable wireless services. The company focuses on understanding the unique needs of its customer base, offering flexible plan options, and ensuring a hassle-free user experience with exceptional customer support.

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Disclaimer:

CorporateOfficeHeadquarters.com is not affiliated with Consumer Cellular, Inc. This content is for informational purposes only and is intended as a platform for user reviews and feedback.

Consumer Cellular Corporate Office Complaints, Reviews, and Feedback

We encourage you to share your experiences with Consumer Cellular’s services and products. Your feedback in the comments section is invaluable in helping others understand the company’s dedication to providing accessible, affordable, and customer-friendly wireless services.

Consumer Cellular Customer Service Issue

June 7, 2024

Why would you hurt your customers? I’m just out right oblivious to the fact that you took my money for a new iPhone 15 pro max 1tb, and also a Apple Ultra2 watch alongside of me signing a purchase contract for two devices to only tell me later that you made a mistake. This mistake was me not being with your company long enough so I needed to wait an additional six months before acquiring there payment plan and that they canceled my order and refunded the money back to my debit card. I spent four hours on the phone ordering the phone and watch to wake up the next morning and hearing that your order has been canceled. Then I called to rectify the situation with several employees and managers / supervisors to only be told sorry can’t help you as though they hadn’t made any mistakes. I feel like this is so unfair and unprofessional.

Pedro

Consumer Cellular Login Issue

June 3, 2024

Account access hassle! I’ve always had good service except for this past weekend. On May 30th I attempted to access my account via app. The fingerprint login on suddenly disappeared and it asked me for a password which I forgot. So I followed the process to get a temporary password. The system wouldn’t send me one via text, so I called tech support (twice). Neither time could they help me. Still can’t reset my password and don’t have access to my account. Very frustrated! What is the issue?

James

Consumer Cellular Customer Service Issue

May 15, 2024

After 10 years with consumer cellular I’m switching to Verizon! I’ve been a faithful Consumer Cellular customer with 3 phones for my family for 10 years. My Motorola broke. I can’t possibly go into all of it because this has been ongoing for 3 weeks. I have been without a working phone for 3 weeks. The short version. My Motorola phone broke. I had insurance through Square Trade. They sent me a Nokia instead of a Motorola so I returned it. Consumer Cellular sent me a refurbished Motorola. It did not work. They then sent me another, same model Motorola, same problem , did not work. Third Motorola same issue. Three weeks with no phone service. Meanwhile I’m paying postage for the defective phones. Next, I decided to buy a Samsung and paid for expedited delivery $25.00. 1-2 days delivery. USPS tracking says label created. I ordered it yesterday and no one at Consumer Cellular can tell me why it’s not in transit. I have everything set up with Verizon. I just have to push the button to switch to them. I hate to leave Consumer C ellular but I am out of patience. This should have been resolved. I had surgery and am unable to set to a Target store.

Kathy

Consumer Cellular International Cellphone Service Issue

February 22, 2024

International Cellphone Service Prices! NEVER use their International Service. I went overseas during the last week of December 2023 and returned on January 23rd, 2024, and received a billing of $366 dollars in Data Charges, of which I NEVER USED my Internet service, social media, or Facebook during this time away. And if I did use my data, how could the charges come to again $366? I could not EVEN use my service once we were on land during this 17-day Cruise. Once I was able to reach and contact the billing department after my return, I was informed, that there was NO Way my data usage could be verified, and I was responsible for these charges. If there is no way to confirm the user’s usage when traveling internationally, then this should not be offered if the customer questions the charges being billed. NEVER AGAIN, and I am considering ending my service with Consumer Cellular. Billing nor Customer Service were willing to resolve or compromise to reach an agreement that was satisfactory to me as a customer. Excellent Customer, what a joke. Seniors Beware of this International Service Plan while traveling could cost you your monthly check. Buyer beware. What you hear is not always what you get.

Claudette

Consumer Cellular Is Not Helpful For Old People

January 5, 2024

bought 2 new Iris phones for my wife and myself mine works great hers was replaced twice so bought her an upgrde it works great cannot get credit on the other phone ba hum bug

william
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Corporate Office Headquarters