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  • Reach Out To TracFone Corporate Office – Review and Complaints

Reach Out To TracFone Corporate Office – Review and Complaints 

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TracFone’s Corporate Office in the United States is headquartered in Miami, Florida. Below are comprehensive details about TracFone’s corporate office, including their address, contact numbers, and a brief overview of the company.

How To Contact TracFone Corporate Office Headquarters HQ

TracFone Corporate Office: Overview

TracFone Corporate Office HQ

A Snapshot of TracFone’s History

Founded in 1996, TracFone Wireless, Inc. has grown to become one of the largest prepaid mobile virtual network operators in the United States. Known for its affordable and flexible phone plans, TracFone operates as a subsidiary of América Móvil, one of the largest telecommunications corporations in the world.

Maps and Directions To Tracfone Wireless Inc. Headquarters Location

The Telecommunications and Mobile Industry

In the highly competitive mobile industry, TracFone stands out with its low-cost, prepaid phone services, catering to budget-conscious consumers. It faces stiff competition from major carriers like Verizon, AT&T, and T-Mobile, who offer a range of postpaid and prepaid plans. Additionally, TracFone competes with other MVNOs (Mobile Virtual Network Operators) such as Cricket Wireless, Metro by T-Mobile, and Boost Mobile, which similarly focus on affordable and flexible phone service options. TracFone’s edge lies in its diverse offerings and strategic partnerships, allowing it to provide service over some of the nation’s most reliable networks.

TracFone’s Customer-Centric Approach

TracFone’s success can be attributed to its emphasis on customer satisfaction, offering flexible prepaid plans without long-term contracts, and providing coverage on America’s most dependable networks.

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TracFone Corporate Office Reviews and Feedback

We encourage you to share your experiences with TracFone’s corporate services. Your feedback in the comment section below is invaluable, providing insights that help others understand TracFone’s operations and customer service.

2.2
Rated 2.2 out of 5
2.2 out of 5 stars (based on 3,751 reviews)

TracFone Disappointed

Rated 2.0 out of 5
January 26, 2024

Piece of junk!

I sent you a premier pro phone because of the battery blowup you sent me back an LG Journey which sucks, I would like to have the same phone I sent you. this one is terrible. I have been trying for 2 days, and it still does not work. I called Tracfone for 2 days and still no results I have been a customer for years and am very disappointed in the end result. I like to have the same phone I had not this journey. I am very unhappy with this phone with it. I know it’s a reconditioned one because they told me. This phone you can keep sending me another premier Pro Phone. Send a shipping label and I will send this back ASAP. I prefer my premier Pro Phone If you have to fix the old one the by all means if not don’t send me junk.

Raymond M Morgano

TracFone - constant hanging up phone on me and cannot get replacement phone sent

Rated 2.0 out of 5
December 15, 2023

Received new Orbic phone in October, went thru service dept three times and could not fix, took a month to get a return label to return the defective phone, they received it on Nov 17, but will not send out a replacement. I have been hung up on a minimum of a dozen times, 5 times yesterday alone. All I want is a replacement for the defective phone, this shouldn’t be too difficult, but it sure seems to be. The warehouse is mostly where the disconnect happens. I have been a customer of Tracfone for many years and have been happy with service till now.

Lawrence Steeno

TracFone activation problems

Rated 1.0 out of 5
November 21, 2023

tried to re-activate a prepaid flip phone for my wife to use in case of emergency. Gave reps via phone all the info needed via via. I did every procedure informed to do. New prepaid card pin, and phone device info, and was told the phone was activated. 24 hours later no results. Called back and was told the phone number was not retrievable. to activate need a new sim card. purchased a sim card. then told to send a code to verify activation to the email on file. I have changed email addresses and have no idea where the code went and explained this, but told would not activate unless the code was provided. I am going to use Xfinity mobile and I will never recommend TracPhone or related companies

James Patterson

TracFone Head Office - worst experience ever with customer service

Rated 1.0 out of 5
November 18, 2023

I just want to cancel my service and it has been impossible even though I have given them what they asked for. The customer service is useless. I am still being charged every month for a service I am not using simply because they can and they have my credit card number

Beverly Ollar

Tracfone Activation Did Not Go Smoothly

Rated 3.0 out of 5
May 6, 2023

I wanted to switch back to Tracfone because the company is now owned by Verizon. I had to call customer service because the online activation did not go smoothly.

My old phone number was not ported and I received a different phone #. The customer service is in the Philippines. I could not understand what they were saying.

I called Tracfone in Florida corporate and I got this young girl who was rude and zapped me over to customer service, I hope in America.

Anyway, in customer service I was told I had to get the 10-digit transfer number from Tmobile to save my #.

Gloria Stephens
Corporate Office Headquarters