Many people search for the Chili’s corporate office when a restaurant complaint, food quality issue, missing item, refund problem, gift card question, rewards issue, delivery order complaint, employee concern, HR question, or customer service problem has not been resolved through a local restaurant. This page provides Chili’s headquarters information, the corporate office address, corporate phone number guidance, customer support routes, complaint escalation tips, review themes, and related restaurant corporate office resources.
Chili’s Corporate Office and Headquarters
Chili’s Grill & Bar is owned by Brinker International, Inc., a restaurant company headquartered in Dallas, Texas. Many people search for Chili’s corporate office, Chili’s headquarters, Chili’s corporate headquarters, Chili’s corporate number, Chili’s restaurant corporate office, Chili’s corporate address, Chilis complaints, or Chili’s get in touch when they need help beyond a local restaurant.
- Company / Brand: Chili’s Grill & Bar
- Parent Company: Brinker International, Inc.
- Stock Symbol: EAT
- Chili’s Corporate Office Address: 3000 Olympus Blvd, Dallas, TX 75019
- Chili’s Headquarters Address: 3000 Olympus Blvd, Dallas, TX 75019
- Brinker International Restaurant Support Center: 3000 Olympus Blvd, Dallas, TX 75019
- Chili’s Corporate Phone Number: 1-972-980-9917
- Corporate Fax Number: 1-972-770-9593
- Chili’s Guest Engagement / Customer Support: 1-800-983-4637
- Media Relations Phone: 1-800-775-7290
- Media Relations Email: me************@*****er.com
- Official Chili’s Contact Page: Chili’s Get In Touch
- Official Chili’s Website: chilis.com
- Brinker International Website: brinker.com
Corporate Address and Phone Update
The Chili’s headquarters address remains 3000 Olympus Blvd, Dallas, TX 75019. This is the Brinker International Restaurant Support Center and the corporate office location associated with Chili’s Grill & Bar.
The old page listed 1-971-980-9917 as a Chili’s corporate office human resources number. That appears to be an area-code typo. The correct Brinker corporate phone number is 1-972-980-9917. For employment or HR questions, use Chili’s jobs, Brinker jobs, internal employee resources, or the appropriate restaurant management route instead of assuming the corporate switchboard is a dedicated HR line.
Choose the Correct Chili’s Support Route
Before contacting Chili’s headquarters, choose the route that best matches your issue. A local restaurant complaint, to-go order problem, delivery issue, refund dispute, rewards account concern, gift card issue, food safety complaint, or employee matter may be handled faster through the correct Chili’s or Brinker support channel before it reaches the corporate office.
- Recent visit complaint: Use the Chili’s contact form and include the restaurant location, date, time, receipt or check number, and a short description of the issue.
- Food quality or missing item: Contact the local Chili’s restaurant first, then submit the issue through Chili’s Guest Engagement if unresolved.
- To-Go or pickup order issue: Save the order number, receipt, pickup time, restaurant location, and photos of incorrect or missing items.
- Delivery order issue: Contact the delivery platform if the order was placed through a third-party app, and contact Chili’s if the restaurant prepared the order incorrectly.
- Gift card issue: Use the Chili’s gift card support and balance-check route, and keep the card number private.
- My Chili’s Rewards issue: Use the Chili’s contact form or call Guest Engagement at 1-800-983-4637.
- Media inquiry: Email me************@*****er.com or call 1-800-775-7290.
- Franchising inquiry: Use Brinker’s official franchising resources instead of the guest complaint form.
- Employment or HR question: Use Chili’s jobs, Brinker jobs, internal employee resources, or the restaurant management route connected to your location.
- Customer service number details: Visit the related CSN page for Chili’s customer service numbers.
What to Have Before Contacting Chili’s Corporate Office
Whether you are contacting Chili’s Guest Engagement, a local restaurant manager, delivery support, gift card support, or the corporate office, your issue is easier to review when you provide clear records. Do not post private payment, gift card, employee, account, or personal information in the public review section below.
- The Chili’s restaurant location, city, and state
- Date and time of the visit, pickup, delivery, or customer service interaction
- Receipt number, check number, order number, gift card record, or support case number
- Whether the order was dine-in, To-Go, curbside, delivery, catering, or placed through a third-party app
- Photos of the food, receipt, package, menu item, app screen, or damaged item when relevant
- Names of managers, servers, bartenders, delivery contacts, or support representatives involved, if known
- My Chili’s Rewards account details, payment details, or gift card numbers shared only through secure official channels
- Emails, app messages, call notes, screenshots, and written follow-up attempts
- A short timeline explaining what happened and the resolution you are requesting
How to Escalate a Chili’s Complaint
If the local Chili’s restaurant or Guest Engagement route does not resolve your issue, escalate the complaint in a documented way. A clear message with the restaurant location, receipt, date, photos, and requested resolution is usually more effective than repeated calls without records.
- Start with the restaurant. For same-day food quality, service, missing item, wallet, property, refund, or manager concerns, ask for the manager on duty.
- Submit official feedback. Use the Chili’s Get In Touch form and include the restaurant location, date, receipt or check number, and the issue type.
- Call Guest Engagement if needed. Call 1-800-983-4637 during posted support hours for guest support or rewards account help.
- Save proof of contact. Keep receipts, photos, app screenshots, emails, call notes, case numbers, delivery app messages, and manager responses.
- Ask for escalation. Request review by a Guest Engagement supervisor, restaurant manager, area director, operations contact, franchise contact, or Brinker support contact depending on the issue.
- Write to headquarters if needed. For unresolved corporate-level concerns, send written correspondence to Chili’s / Brinker International, Inc., 3000 Olympus Blvd, Dallas, TX 75019.
- Use outside routes when appropriate. For card disputes, contact your card issuer. For food safety concerns, contact the local health department. For workplace or wage issues, use the appropriate HR or labor-agency route.
Restaurant Visit, Service and Manager Complaints
Restaurant visit complaints are a common reason people search for Chili’s corporate office complaints or Chilis complaints. These issues may involve rude service, ignored tables, manager conduct, slow food, incorrect orders, missing personal property, poor follow-up, long wait times, or a guest feeling that a local manager did not take the complaint seriously.
For a restaurant complaint, include the location, date, time, server or manager name if known, receipt or check number, and what you asked the restaurant to do. If the complaint involves missing property, such as a wallet, bag, phone, or card, contact the restaurant immediately and document every person you spoke with.
Food Quality, Menu and Portion Complaints
Food quality complaints may involve undercooked food, cold meals, disappointing portions, missing toppings, poor presentation, removed menu items, allergen concerns, incorrect substitutions, or a menu item not matching what was shown online or on the menu.
Current reader reviews include disappointment about fajita presentation and portion expectations, frustration over the removal of classic nachos, and complaints about food handling at a specific location. When escalating, save photos, the receipt, the restaurant location, and a clear description of the food item involved.
To-Go, Pickup, Delivery and App Order Complaints
Chili’s To-Go and delivery complaints may involve missing items, wrong entrees, spilled food, cold food, late pickup, cancelled orders, missing sauces, delivery driver issues, or confusion over whether Chili’s or a third-party delivery platform controls the refund.
If the order was placed directly with Chili’s, use Chili’s Guest Engagement and include the order number, pickup time, restaurant location, and photos. If the order was placed through DoorDash, Uber Eats, Grubhub, or another delivery platform, also contact that platform because refunds, delivery fees, and driver issues may be controlled by the platform.
My Chili’s Rewards, Account and Coupon Issues
My Chili’s Rewards complaints may involve missing rewards, account login problems, birthday rewards, free chips and salsa eligibility, app errors, duplicate accounts, text message opt-outs, coupon terms, or promotional offers that did not apply.
Use the Chili’s contact form or call 1-800-983-4637 for Guest Engagement support. Keep your account email or phone number private and share account details only through official Chili’s support channels.
Gift Card, Payment and Refund Complaints
Gift card and payment issues may involve lost gift cards, balance errors, digital gift card delivery, bulk gift cards, refund timing, duplicate charges, credit card questions, or unfamiliar restaurant charges. Keep the gift card purchase receipt, card number privately, balance record, receipt, and payment record.
If you see an unfamiliar Chili’s, Brinker, Maggiano’s, gift card, delivery, app, or restaurant charge on your statement, compare it with recent restaurant visits, online orders, gift card purchases, and delivery app transactions. You can also use ChargeOnMyCard.com to research confusing restaurant, gift card, delivery, and app charge names.
Food Safety, Allergens and Health Department Complaints
Food safety concerns should be handled quickly and documented carefully. Complaints may involve undercooked food, cross-contact with allergens, foreign objects, foodborne illness concerns, poor kitchen practices, dirty dining areas, pests, temperature concerns, or unsanitary handling.
Save the receipt, photos, food packaging, restaurant location, date, time, and exact item ordered. Contact the restaurant and Chili’s Guest Engagement. For serious food safety concerns, contact the local health department for the city or county where the restaurant is located. If someone may be having a medical emergency or allergic reaction, seek medical help immediately.
Employment, Careers and HR Questions
People may search for Chilis HR, Chili’s corporate office human resources, Chili’s headquarters, or Chili’s corporate number because they need help with job applications, payroll, benefits, W-2 forms, former employee records, employment verification, workplace concerns, or HR questions.
For employment questions, use Chili’s jobs, Brinker jobs, internal employee resources, or the restaurant management route tied to your location. The corporate phone number, 1-972-980-9917, should not be treated as a dedicated HR hotline. Do not post employee IDs, payroll records, Social Security numbers, medical information, internal documents, or manager accusations with identifying personal details in public comments.
Franchise, Vendor and Business Questions
Chili’s is part of Brinker International, which owns, operates, or franchises restaurants. Franchise, real estate, vendor, supplier, media, and investor inquiries should use the correct Brinker business route rather than the Chili’s guest complaint form.
For media inquiries, email me************@*****er.com or call 1-800-775-7290. For investor matters, use Brinker Investor Relations. For franchising, use Brinker’s franchising resources and provide business details through official channels.
Scam, Fake Coupon and Gift Card Warnings
Be cautious with fake Chili’s coupons, fake free-meal offers, fake gift card giveaways, phishing emails, fake job offers, fake refund messages, fake delivery texts, and fake customer support numbers. Go directly to Chilis.com, the Chili’s app, or Brinker.com instead of clicking suspicious links.
For fake restaurant coupons, gift card scams, fake Chili’s support numbers, survey scams, phishing emails, delivery scams, and account takeover warnings, visit ThinkItsAScam.com. If a scam involved your payment card, gift card, delivery account, or rewards account, contact your card issuer or the appropriate official support route immediately.
Chili’s Reviews and Complaints
Current review themes on CorporateOfficeHeadquarters.com include a complaint about a missing wallet and lack of follow-up at a Louisville location, frustration over the removal of classic nachos, disappointment with fajita presentation and portion expectations, concerns about management and workplace conduct at a Flemington location, and food-handling or sanitation complaints at a specific restaurant.
There is also strong positive feedback for a Merritt Island, Florida team member who was praised for excellent service during a very busy shift. These reviews are individual customer and employee experiences and may not represent every Chili’s restaurant, manager, server, franchise operator, support representative, or corporate response.
About Chili’s and Brinker International
Chili’s Grill & Bar is a casual dining restaurant brand known for burgers, ribs, fajitas, Chicken Crispers, margaritas, appetizers, desserts, To-Go ordering, delivery, and My Chili’s Rewards. The brand is owned by Brinker International, Inc., which is headquartered in Dallas, Texas and also owns Maggiano’s Little Italy.
Chili’s is commonly searched as Chili’s corporate office, Chilis corporate office, Chili’s headquarters, Chili’s corporate headquarters, Chili’s corporate number, Chili’s corporate address, Chili’s restaurant corporate office, Chili’s get in touch, Chilis complaint, and Chilis complaints.
Chili’s Competitors and Related Corporate Office Pages
Chili’s competes with casual dining chains, bar-and-grill restaurants, steakhouse chains, family dining restaurants, fast-casual brands, and delivery-friendly restaurant concepts. If you are comparing restaurant headquarters, complaint routes, corporate addresses, or customer escalation options, these related pages may help:
- Applebee’s Corporate Office
- Outback Steakhouse Corporate Office
- Cheddar’s Corporate Office
- Olive Garden Corporate Office
- Denny’s Corporate Office
- Cracker Barrel Corporate Office
- Texas Roadhouse Corporate Office
- Maggiano’s Corporate Office
Related Resources
- Official Chili’s Website
- Official Chili’s Get In Touch Page
- Find a Chili’s Restaurant
- Chili’s Menu
- My Chili’s Rewards
- Chili’s Gift Cards
- Chili’s Nutrition Information
- Chili’s Jobs
- Brinker International
- Brinker Contact Page
- Brinker Franchising
- Brinker Investor Relations
- Chili’s Customer Service Numbers on CSN
- Research Restaurant, Delivery and Gift Card Charges on ChargeOnMyCard.com
- Restaurant, Gift Card, Coupon and Fake Support Scam Warnings on ThinkItsAScam.com
- Company Reviews on ZeroStars.org
Frequently Asked Questions About Chili’s Corporate Office
What is the Chili’s corporate office address?
The Chili’s corporate office address is 3000 Olympus Blvd, Dallas, TX 75019. This is the Brinker International Restaurant Support Center.
Where is Chili’s headquarters?
Chili’s headquarters is tied to Brinker International in Dallas, Texas. The Chili’s headquarters address is 3000 Olympus Blvd, Dallas, TX 75019.
What is the Chili’s corporate phone number?
The Chili’s corporate phone number is 1-972-980-9917. For Guest Engagement or customer support, call 1-800-983-4637 or use the Chili’s contact form.
What is Chili’s corporate number?
Chili’s corporate number is commonly listed as 1-972-980-9917. For restaurant visit concerns, order issues, rewards questions, and guest complaints, use Chili’s Guest Engagement at 1-800-983-4637.
What is Chili’s corporate headquarters?
Chili’s corporate headquarters refers to Brinker International’s Restaurant Support Center at 3000 Olympus Blvd in Dallas, Texas.
How do I file a Chili’s complaint?
Start with the local restaurant manager, then submit feedback through Chili’s Get In Touch page or call Guest Engagement at 1-800-983-4637. Include the restaurant location, receipt or check number, date, time, photos, and the resolution you are requesting.
What is Chili’s get in touch?
Chili’s Get In Touch is the official contact form used for guest feedback, recent visit concerns, general questions, gift card questions, loyalty questions, and credit card questions.
What is Chilis HR phone number?
Chili’s does not clearly publish a dedicated public HR phone number for all employment matters. Use Chili’s jobs, Brinker jobs, internal employee resources, restaurant management, or the appropriate HR route. The corporate switchboard is 1-972-980-9917.
Who owns Chili’s?
Chili’s Grill & Bar is owned by Brinker International, Inc., a publicly traded restaurant company headquartered in Dallas, Texas.
Can I post my receipt, gift card number, credit card, employee details, or personal information in the comments?
No. Do not post full receipt numbers, check numbers, gift card numbers, gift card PINs, payment card details, rewards account details, employee records, payroll information, phone numbers, email addresses, home addresses, or other private personal information in public comments.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has published corporate office, headquarters, address, phone number, complaints, and review information for major companies for many years. This page is updated to help readers find the correct Chili’s corporate office information, understand the difference between headquarters and Guest Engagement, and review common complaint themes before escalating a restaurant issue.
Page Update Note
This Chili’s corporate office page was updated on June 27, 2026, to verify the headquarters address, correct the corporate phone number and HR typo, confirm Guest Engagement support, add media relations information, clarify Brinker International ownership, improve complaint escalation guidance, preserve the existing image with improved alt text, connect to the updated CSN page, add related restaurant links, and summarize current COH review themes.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Chili’s Grill & Bar, Brinker International, Inc., Maggiano’s Little Italy, any Chili’s restaurant, any franchise operator, or any Brinker employee or support team. This page is for informational and review purposes only. Company addresses, phone numbers, support routes, restaurant policies, menu items, rewards terms, gift card rules, franchise information, employment processes, and hours can change. Contact Chili’s or Brinker directly for the most current information.
Share Your Experience with Chili’s
If you have contacted Chili’s corporate office, used the Chili’s headquarters address, called the Chili’s corporate phone number, submitted a Chili’s Get In Touch complaint, worked with a restaurant manager, contacted Guest Engagement, used My Chili’s Rewards, handled a gift card issue, reported a food quality problem, or tried to resolve a restaurant, delivery, refund, HR, employment, payment, or customer service issue, please share your experience below. Your review can help other readers understand which complaint routes worked and which issues still need escalation.