Reach Out To Chilis Corporate Office – Review and Complaints 

Chilis Best- No comparison to Fast food places. E.Rutherford, NJ: Chili’s amazing value and great food. Went for lunch with my teachers daughter who has time restrictions and told our waiter. Fast, accurate order with a friendly smile server. Food came out exactly as we ordered, fresh and hot. Server was there to refill our drinks before I could ask. Burgers delicious. Much better than a fast food joint. Wonderful experience and can’t wait to return.

Chilis, Johnstown, PA 15904. Filthiest Restaurant I have ever experienced. Are you serious? This restaurant was so disgusting. After being seated and observing the surroundings I realized how neglected this business was. Then actually watched the front of the house clean a table by spraying the surface and wiping all the food directly onto the floor and walk away. This was not a busy day. The “cleaning” cloth used was soaking wet. Our table surface was sticky as well as the menus. And the table was in need of resurfacing. All the areas I observed were dirty, the floors could not have been swept or scrubbed in who knows how long. The chairs were appalling. The windowsills were literally covered in dust and food. My line of sight provided a view of the kitchen. I lie to you not, there was a gentleman with long hair halfway down his back without a hair net in the food service area. My intent was to leave after speaking to the “Manager” however my spouse just wanted to deal with it and never return. I left my food untouched. This was the first and last visit to Any Chilis.

Chilis, Manager very rude and not helpful. We were at the Macedonia one on Saturday, April 5, 2025, at 3:30/4:00, there was a 25-minute wait. After 45 minutes and approximately 12 tables open and several more not cleaned. At several times there was at least 8 servers at the front desk just standing there and not a care that there were many people in the lobby and several tables to be cleaned. This happened 3 times while we were there. I was talking to my sister and a server said to me do you want to speak to a manager, I said no we are good. Then the manager came over and basically told me that it was none of my business on why so many servers are at the front desk, tables not cleared and many open tables, he was loud and obnoxious, would not let me get a word in and told me customers are not right and there was no problem here. He did not want to even tell me his name. I was a customer service manager for 35 years and this is really unacceptable behavior from a manager showing younger people how to work. After that terrible treatment from your manager, we walked out, and I will never return to a Chilis again. His name was Jim and everyone in the lobby could not believe the way he talked to me. I certainly could have made a scene like he did, but it was not fair to the guests that were already dining. After almost waiting an hour, we left after his confrontation.

Chilis, Manager Let go??? Monmouth County in NJ, word is going around a well liked Manager was let go. Shame on you Chilis HR corporate office for letting him go. Word is spreading about your company And it’s not on good speaking terms. I know I won’t attend that Chilis anymore. What a disgrace.

Chilis, Heartbroken, or otherwise we would give you a 5! We have been a Chilis patron for 40+ years. Yep! We were there when the chain opened, the chili competitions and all the old time fun! Our Dothan, Alabama location is awesome as well. Normally my husband and I eat there about 1-2 times a month, and 2 times out of 3 we go for the Burger! Yes, the Old Timer (we are old timers ourselves now) with a side order of Chili! Our all time favorite. Tonight was no exception. We wanted a Chilis Burger with Chili…. like the old one on the menu. You cannot believe how disappointed we were to find that Chili’s no longer has Chili! Wait, what??? The very thing that the restaurant was founded on is no longer there?? Heartbroken and disappointed, we ordered other varieties of burgers…and they are burgers that we could have made at home (my husband is a great cook), only to be disappointed. Our go-to for everything from having a hungry mad appetite to comfort food, that Old Timer with Chili was our favorite. I don’t understand, Chilis without Chili??? Sigh. Times are changing I guess, but I am not. I hope others miss it as much as we do. We are going to have to go on a search now for an awesome burger. Chilis Chili Burger will be missed.