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  • Olive Garden Corporate Office: Headquarters Address and Phone Number

Olive Garden Corporate Office: Headquarters Address and Phone Number 

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Olive Garden’s corporate office is located at the Orlando, Florida headquarters of its parent company, Darden Restaurants, Inc. This page provides the Olive Garden headquarters address, corporate and Guest Relations phone numbers, employee contacts, complaint-escalation guidance, order and refund assistance, company information, and reviews from Olive Garden guests.

Olive Garden Corporate Office Address and Phone Number

The 1-407-245-4000 number is Darden Restaurants’ main corporate-office number. It is not a dedicated Olive Garden restaurant-complaint, refund, online-order, gift-card, payroll, benefits, or Human Resources line.

Guests with a restaurant, food, employee, order, refund, allergy, accessibility, or service concern should normally call Olive Garden Guest Relations at 1-800-331-2729 or use the official contact form.

Olive Garden corporate office and Darden headquarters in Orlando, Florida
Olive Garden is supported from Darden Restaurants’ corporate headquarters and Restaurant Support Center in Orlando, Florida.

Where Is Olive Garden Headquarters Located?

Olive Garden’s corporate support functions are located at:

Darden Restaurants, Inc.
1000 Darden Center Drive
Orlando, FL 32837

This Orlando facility is known as Darden’s Restaurant Support Center. It supports Olive Garden and Darden’s other restaurant brands through departments that may include operations, Human Resources, finance, information technology, culinary development, food safety, supply chain, legal, marketing, real estate, communications, and guest relations.

The Restaurant Support Center is a corporate and administrative facility rather than an Olive Garden restaurant or ordinary walk-in customer-service location. Contact Darden or Olive Garden before attempting to visit, deliver documents, return merchandise, or meet with a corporate department.

Is Olive Garden Owned by Darden Restaurants?

Yes. Olive Garden is a restaurant brand owned and operated through Darden Restaurants, Inc. and its subsidiaries.

The terms serve different purposes:

  • Olive Garden: The Italian-American casual dining restaurant brand
  • Darden Restaurants: Olive Garden’s publicly traded parent company
  • Darden Restaurant Support Center: The Orlando headquarters supporting Olive Garden and Darden’s other brands

Darden Restaurants is publicly traded on the New York Stock Exchange under the symbol DRI. Olive Garden does not have a separate publicly traded stock symbol.

Which Olive Garden Phone Number Should You Call?

Olive Garden Guest Relations

Call 1-800-331-2729 for assistance involving:

  • A restaurant complaint or compliment
  • Food quality
  • Incorrect or missing orders
  • Employee or manager conduct
  • Restaurant cleanliness
  • Pricing or unexpected charges
  • Pickup and delivery concerns
  • Refund requests
  • Menu, nutrition, or allergen questions
  • Accessibility assistance
  • Help identifying the appropriate restaurant or department

Olive Garden’s current nutrition and allergy resources publish telephone hours of Monday through Friday from 10:00 a.m. to 4:00 p.m. Eastern Time.

Darden Corporate Office

Call 1-407-245-4000 for general corporate, administrative, investor, vendor, legal-routing, real-estate, business, and Restaurant Support Center inquiries.

The corporate office may refer a guest complaint back to Olive Garden Guest Relations or the restaurant involved. Calling headquarters does not guarantee direct access to an Olive Garden executive, regional manager, Human Resources representative, or separate complaint department.

Contact the Local Olive Garden Restaurant

The restaurant manager is normally the best first contact for:

  • A current dine-in experience
  • A same-day pickup or delivery order
  • Missing or incorrect food
  • Food quality or temperature
  • Restaurant cleanliness
  • Employee conduct
  • Wait times
  • Local menu availability
  • Reservations, waitlist, or seating
  • Lost property
  • Accessibility at a particular location

Use Olive Garden’s official restaurant locator to find the direct phone number and current operating hours for the location involved.

How to File and Escalate an Olive Garden Complaint

  1. Speak with the restaurant manager. Begin at the location involved when the concern relates to food, service, cleanliness, wait time, payment, or an employee interaction.
  2. Keep the receipt and supporting records. Save the restaurant address, visit date, approximate time, order details, photographs, payment record, and names or roles of people contacted.
  3. Contact Guest Relations. Call 1-800-331-2729 or submit the official online contact form.
  4. Request a case or reference number. Record the representative, date, complaint summary, promised action, and expected follow-up date.
  5. Ask for management review. Clearly explain what the restaurant or first Guest Relations representative did not resolve.
  6. Keep the complaint connected to the original case. Reference the earlier case number when following up.
  7. Send written correspondence when appropriate. Mail formal corporate correspondence to Darden Restaurants, Inc., P.O. Box 695011, Orlando, FL 32869-5011.

A useful Olive Garden complaint should identify:

  • Restaurant city, state, and address
  • Date and approximate time
  • Dine-in, pickup, delivery, or catering order
  • Food or service involved
  • Amount paid or disputed
  • Restaurant manager contacted
  • Response received
  • Guest Relations case number
  • The specific resolution requested

Do not publicly post receipt barcodes, complete order numbers, payment-card information, gift-card numbers, account passwords, delivery addresses, private phone numbers, personal email addresses, medical information, employee schedules, or full names of nonexecutive employees.

Olive Garden Restaurant Service Complaints

Restaurant-service complaints may involve:

  • Rude or dismissive communication
  • Long waits for seating or food
  • Incorrect orders
  • Missing items
  • Slow service
  • Inattentive management
  • Unexpected charges
  • Pressure to leave a tip
  • Problems using the table payment device
  • Accessibility concerns

Speak with the manager before leaving when practical. A manager may be able to correct a charge, replace food, assign another server, document the complaint, or explain a restaurant policy.

If the manager does not respond or the complaint remains unresolved, contact Guest Relations with the restaurant address, date, time, receipt, and requested outcome.

Olive Garden Cleanliness and Restroom Complaints

Two current reviews describe concerns involving restaurant or restroom cleanliness.

Cleanliness complaints may involve:

  • Unclean tables, chairs, floors, or carpets
  • Trash or food debris
  • Restrooms without soap or working water
  • Overflowing waste containers
  • Unusable restroom fixtures
  • Worn or damaged furniture
  • Odors, spills, or visible maintenance problems
  • Management failing to respond

Notify an employee or manager promptly so the restaurant has an opportunity to address the condition.

For a serious sanitation concern, record the restaurant, date, approximate time, area affected, and management response. Photographs may be helpful when they do not include identifiable guests, children, employees, or private restroom activity.

Concerns involving possible health-code violations may also be reported to the local city, county, or state health department.

Olive Garden Food-Quality Complaints

Food-quality complaints may include:

  • Cold or improperly heated food
  • Undercooked or overcooked food
  • Incorrect sauce or ingredients
  • Small or inconsistent portions
  • Unexpected taste or odor
  • Foreign material
  • Missing sides, breadsticks, or sauces
  • Food not matching the menu description

Stop eating food that appears unsafe or improperly prepared. Notify the server and manager promptly and give the restaurant an opportunity to inspect or replace the dish.

Keep the receipt, photographs, packaging, and remaining food when it can be stored safely. Describe the condition factually rather than accusing an employee of intentionally causing the problem.

Suspected Foodborne Illness After Olive Garden

A guest who becomes ill after eating at Olive Garden should not automatically assume that the most recent meal caused the illness. Symptoms of foodborne illness can begin at different times depending on the organism or other cause.

Consider taking these steps:

  • Seek appropriate medical care when symptoms are serious or persistent.
  • Record what was eaten and when.
  • Keep the receipt and restaurant information.
  • Identify whether anyone else ate the same food and developed symptoms.
  • Contact the restaurant and Olive Garden Guest Relations.
  • Report suspected restaurant-related foodborne illness to the local health department.

A public review may state that the reviewer became ill after eating at the restaurant. It should not state as established fact that Olive Garden caused the illness without medical, laboratory, or public-health findings.

Do not publish medical records, insurance information, dates of birth, prescriptions, or detailed health information in a public comment.

Olive Garden Wrong or Missing Order Complaints

If an Olive Garden order is incorrect or incomplete:

  1. Review the receipt or online order confirmation.
  2. Check all bags and containers.
  3. Photograph the order when helpful.
  4. Contact the restaurant immediately.
  5. Ask whether the restaurant can remake or replace the missing item.
  6. Request the manager’s assistance.
  7. Contact Guest Relations if the restaurant cannot resolve the issue.

Keep the containers, labels, receipt, and delivery information until the complaint has been resolved.

Do not make an unsafe return trip to the restaurant. Ask whether another resolution is available, such as a refund review, replacement on a future visit, or promotional credit.

Olive Garden To-Go and Pickup Complaints

To-Go complaints may involve:

  • An order not being ready
  • Missing or incorrect items
  • Food becoming cold
  • Curbside pickup delays
  • Difficulty locating the pickup area
  • Packaging or spills
  • Unexpected charges
  • Employee conduct
  • Pressure to add a tip

Contact the restaurant handling the order first. Have the order name, approximate pickup time, receipt, and items involved available.

When disputing employee conduct, explain what was said or done rather than posting the employee’s full name, schedule, or personal information.

Olive Garden Tipping Complaints

One current review reports that a pickup employee specifically asked the customer to sign a receipt so a tip could be added.

Guests may choose whether and how much to tip unless a clearly disclosed service charge or automatic gratuity applies.

If a guest believes an employee pressured them to tip:

  • Keep the receipt.
  • Ask whether any gratuity or service charge was automatically added.
  • Request the manager.
  • Describe the employee’s statement and the guest’s response.
  • Contact Guest Relations if the interaction remains unresolved.

A tip written or entered by the guest should match the final payment record. Contact the restaurant and card issuer promptly if the posted amount differs from the authorized total.

Olive Garden Delivery Complaints

Delivery complaints may involve:

  • Late delivery
  • Food arriving cold
  • Missing or incorrect items
  • Order delivered to the wrong address
  • Spilled or damaged packaging
  • Driver conduct
  • Delivery fees
  • Refund disagreements

Review the order confirmation to determine whether Olive Garden or an outside delivery provider handled the order, driver, tracking, payment, and refund.

Contact Olive Garden when the restaurant prepared the wrong food, omitted items, or provided a food-quality problem. Contact the delivery provider when it controlled the driver, delivery location, tracking, or delivery fee.

Some complaints require contacting both companies.

Olive Garden Catering Complaints

Olive Garden offers catering pickup and delivery through participating restaurants.

Catering complaints may involve:

  • Late preparation or delivery
  • Missing trays or menu items
  • Incorrect quantities
  • Food-temperature concerns
  • Missing plates, utensils, serving tools, or breadsticks
  • Setup or packaging problems
  • Unexpected delivery fees
  • Refund disputes

For an upcoming event, contact the restaurant immediately. Keep the catering confirmation, event date, guest count, menu quantities, pickup or delivery instructions, payment record, and name of the restaurant contact.

After the event, submit unresolved concerns to Guest Relations with the restaurant and catering-order details.

Olive Garden Pricing and Extra-Charge Complaints

One current review reports being charged $2.99 for Alfredo sauce substituted with a ravioli order.

Pricing complaints may involve:

  • Sauce substitutions
  • Added protein or toppings
  • Menu customizations
  • Alcohol or beverage pricing
  • Delivery or catering fees
  • Automatic gratuity
  • Promotions or coupons
  • Differences between online and restaurant prices

Ask the server about an additional charge before confirming a substitution or customization. The restaurant should be able to explain the charge shown on the bill.

If the amount was not disclosed or appears different from the menu or ordering screen, keep the receipt and ask the manager to review it.

Olive Garden Refund and Credit Complaints

Refund requests may involve:

  • Incorrect or missing food
  • Duplicate payment
  • Canceled orders
  • Food-quality concerns
  • Delivery failure
  • Restaurant closure or inability to fulfill an order
  • Gift-card payment problems

Refund eligibility may depend on where the order was placed and who accepted payment.

Before requesting a refund, gather:

  • Receipt or order confirmation
  • Restaurant location
  • Date and time
  • Payment method
  • Items affected
  • Photographs when relevant
  • Restaurant response
  • Guest Relations case number

Ask whether the approved resolution will be a refund to the original payment method, replacement food, gift card, promotional certificate, account credit, or delivery-provider credit.

The bank, card issuer, or payment provider may require additional time to post a refund after Olive Garden completes it.

Unexpected or Unauthorized Olive Garden Charges

An unfamiliar Olive Garden charge may involve:

  • A dine-in transaction
  • A pickup or delivery order
  • A pending payment authorization
  • A delayed transaction
  • A duplicate order
  • A tip adjustment
  • A purchase by another household member
  • Unauthorized use of a payment method or online account

Review receipts, online order history, email confirmations, and household purchases.

If the charge remains unauthorized:

  1. Contact the restaurant and Guest Relations.
  2. Change the Olive Garden account password.
  3. Remove stored payment methods when possible.
  4. Contact the delivery provider when it processed the payment.
  5. Notify the bank or card issuer promptly.
  6. Review the account for other unfamiliar activity.

Olive Garden Gift Card Complaints

Olive Garden publishes these current gift-card contacts:

Gift-card complaints may involve:

  • Physical card not received
  • Digital gift card not delivered
  • Card not activated
  • Incorrect balance
  • Card declined
  • Lost or stolen card
  • Unauthorized gift-card use
  • Refund issued to a gift card

Keep the purchase receipt, purchaser email, order number, delivery information, and activation record.

Do not publish the complete gift-card number, PIN, barcode, balance, or purchase receipt in a public review.

Olive Garden Nutrition and Allergen Complaints

Olive Garden publishes nutrition and allergen information for its standard menu, including resources covering:

  • Major food allergens
  • Gluten-sensitive choices
  • Vegetarian and vegan options
  • Pork and alcohol
  • Calories and nutrition information

Olive Garden states that its kitchens are not allergen-free and that shared cooking and preparation equipment can create cross-contact.

Guests with food allergies should:

  • Review the current official allergen guide.
  • Inform the server before ordering.
  • Ask whether a recipe, supplier, or preparation method has changed.
  • Contact Guest Relations before the visit when additional research is required.

Do not rely only on an old menu, third-party nutrition website, social-media post, or previous restaurant visit. Recipes and ingredients may change.

Does Olive Garden Have Gluten-Free Food?

Olive Garden identifies certain items as gluten-sensitive but does not claim that its restaurant kitchens are gluten-free.

Shared preparation areas and fryers can create cross-contact. Guests with celiac disease or a serious sensitivity should review the current official guidance and discuss their needs with the restaurant before ordering.

Does Olive Garden Have Vegetarian or Vegan Food?

Olive Garden publishes vegetarian and vegan menu guidance. However, its restaurants are not animal-product-free facilities, and cross-contact may occur during preparation or cooking.

Tell the server when a vegetarian or vegan request is connected to a food allergy or medical concern.

Olive Garden Accessibility and Privacy Requests

Accessibility concerns may involve:

  • Restaurant entrances or seating
  • Restroom access
  • Service animals
  • Website or app navigation
  • Screen-reader compatibility
  • Keyboard navigation
  • Ordering or payment tools
  • Communication assistance

Contact the restaurant manager for a location-specific issue and Guest Relations for an unresolved or digital-accessibility concern.

Olive Garden and Darden privacy requests may be submitted through the official privacy resources. Darden also publishes 1-888-467-4123 for applicable consumer privacy-rights requests.

Verify the website before submitting identification and provide only the information necessary to process the request.

Olive Garden Human Resources and Employee Contacts

Olive Garden does not publish one universal public telephone number covering every Human Resources issue.

The corporate number, 1-407-245-4000, should not be labeled as a dedicated Olive Garden HR line.

Employment Questions and Workplace Concerns

Darden publishes 1-800-932-2558 for employment-related questions or concerns involving current or former team members.

This may include questions about:

  • Employee relations
  • Workplace concerns
  • Management communication
  • Employment policies
  • Help identifying an internal HR route

Benefits and Total Rewards

For benefits-related questions, Darden publishes the Total Rewards Service Center at 1-888-374-3343.

Benefits questions may involve:

  • Health and insurance benefits
  • Retirement plans
  • Eligibility
  • Enrollment
  • Life-event changes
  • Former employee benefit information

W-2 and Tax Documents

Former team members can use Darden’s official contact page to request or retrieve available W-2 information.

Guest Relations and restaurant customer-service representatives generally cannot access payroll, W-2 forms, benefits, employment verification, personnel files, or confidential workplace complaints.

Olive Garden Careers

Applicants should use the official Olive Garden careers website to search for:

  • Server positions
  • Host and hostess positions
  • Bartender positions
  • Line cook and prep cook positions
  • Dishwasher and utility positions
  • To-Go specialist positions
  • Restaurant management roles
  • Support Center and corporate positions

Corporate and Restaurant Support Center opportunities may involve Human Resources, finance, marketing, culinary, information technology, supply chain, real estate, legal, communications, analytics, and restaurant operations.

Applicants should apply through an official Olive Garden or Darden careers website rather than sending identity documents to an unverified recruiter.

Who Owns Olive Garden?

Olive Garden is owned by Darden Restaurants, Inc.

Darden Restaurants is publicly traded on the New York Stock Exchange under the ticker symbol DRI. Olive Garden is a Darden brand and is not separately traded.

Darden’s other restaurant brands include LongHorn Steakhouse, Cheddar’s Scratch Kitchen, Yard House, Ruth’s Chris Steak House, The Capital Grille, Chuy’s, Seasons 52, and Eddie V’s.

About Olive Garden

Olive Garden opened its first restaurant in Orlando, Florida, in 1982. The brand specializes in Italian-American casual dining.

Olive Garden menu categories may include:

  • Pasta and baked pasta dishes
  • Chicken, seafood, and meat entrées
  • Soups, salad, and breadsticks
  • Appetizers
  • Lunch selections
  • Desserts
  • Wine and alcoholic beverages where available
  • Pickup, delivery, and catering meals

Olive Garden currently operates more than 900 restaurants and employs approximately 100,000 team members. The brand is one of the largest full-service Italian dining chains in North America.

Olive Garden Reviews and Current Feedback Themes

Five reviews are currently visible on CorporateOfficeHeadquarters.com. One is strongly positive and four are critical. Five submissions are not enough to establish broad Olive Garden customer-service or restaurant-condition patterns.

Current feedback includes:

  • Praise for compassionate service during a family celebration-of-life luncheon in Las Vegas
  • A complaint about restroom cleanliness and unavailable soap at a Yonkers location
  • A complaint about worn furnishings, restaurant cleanliness, and a 25-minute seating wait in St. Louis
  • A complaint about a $2.99 Alfredo sauce substitution charge
  • A complaint about perceived pressure to add a tip to a To-Go order

These reviews describe individual experiences at particular locations and have not been independently verified as companywide practices.

Reviews are most useful when they include the restaurant city and state, approximate date and time, order or service involved, manager response, Guest Relations contact, requested resolution, and final outcome.

Olive Garden Competitors and Related Corporate Office Pages

Olive Garden competes with Italian-themed restaurant chains, casual dining restaurants, local Italian restaurants, takeout businesses, delivery-focused restaurants, and other full-service dining brands.

Related corporate-office pages include:

Frequently Asked Questions About Olive Garden Headquarters

Where is Olive Garden headquarters?

Olive Garden is supported from Darden Restaurants’ headquarters at 1000 Darden Center Drive, Orlando, FL 32837.

What is the Olive Garden corporate address?

The Olive Garden corporate-office address is Darden Restaurants, Inc., 1000 Darden Center Drive, Orlando, FL 32837.

What is the Olive Garden mailing address?

Darden’s corporate mailing address is P.O. Box 695011, Orlando, FL 32869-5011.

What is the Olive Garden corporate phone number?

Darden Restaurants’ corporate-office number is 1-407-245-4000.

What is the Olive Garden customer-service number?

Olive Garden Guest Relations can be reached at 1-800-331-2729.

What are Olive Garden Guest Relations phone hours?

Olive Garden’s current nutrition and allergen pages publish telephone hours of Monday through Friday from 10:00 a.m. to 4:00 p.m. Eastern Time.

Does Olive Garden have a complaint department?

Olive Garden does not publish a separate number labeled as a corporate complaint department. Contact Guest Relations at 1-800-331-2729 or submit the official contact form.

How do I email Olive Garden corporate?

Olive Garden directs guest feedback through its official Contact Us form rather than publishing one universal customer-service email address.

How do I complain about an Olive Garden restaurant?

Speak with the restaurant manager first. Escalate an unresolved issue to Guest Relations at 1-800-331-2729 or through the official contact form.

How do I request an Olive Garden refund?

Contact the restaurant and Guest Relations with the receipt, location, date, order details, payment method, and requested resolution. Contact an outside delivery provider too when it accepted the payment.

How do I report suspected food poisoning from Olive Garden?

Seek appropriate medical care, notify the restaurant and Guest Relations, and report suspected restaurant-related foodborne illness to the local city, county, or state health department.

What is the Olive Garden HR number?

Darden publishes 1-800-932-2558 for employment-related questions or concerns. The main corporate number should not be treated as a dedicated HR line.

What is the Olive Garden employee benefits number?

Darden’s Total Rewards Service Center can be reached at 1-888-374-3343.

What is the Olive Garden corporate number for employees?

Employees with workplace or employment-related concerns should use Darden Employee Relations at 1-800-932-2558. Benefits questions should be directed to 1-888-374-3343.

How does a former Olive Garden employee obtain a W-2?

Former team members can use the W-2 resource available through Darden’s official contact page.

What is the Olive Garden gift-card support number?

Individual Olive Garden gift-card order assistance is available at 1-800-248-4935. Darden Gift Card Services can be reached at 1-888-883-5575.

Who owns Olive Garden?

Olive Garden is owned by Darden Restaurants, Inc.

Is Olive Garden publicly traded?

Olive Garden is not separately traded. Parent company Darden Restaurants is publicly traded on the New York Stock Exchange under the symbol DRI.

When was Olive Garden founded?

The first Olive Garden restaurant opened in Orlando, Florida, in 1982.

How many Olive Garden restaurants are there?

Olive Garden currently operates more than 900 restaurants.

Does Olive Garden have allergen-free food?

Olive Garden does not guarantee an allergen-free restaurant environment. Shared preparation and cooking equipment can create cross-contact.

Does Olive Garden have gluten-free food?

Olive Garden identifies gluten-sensitive choices, but its kitchens are not gluten-free. Guests should review the current guidance and inform their server before ordering.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com independently researches headquarters addresses, corporate phone numbers, parent companies, customer-service routes, employee contacts, complaint procedures, company information, and reader reviews. Whenever possible, information is checked against official company contact pages, investor materials, careers resources, nutrition guides, policies, and current company disclosures.

Page Update Note

This Olive Garden corporate-office page was reviewed and updated on July 23, 2026, to verify the Orlando headquarters address and corporate number; distinguish Darden’s corporate office from Olive Garden Guest Relations and Human Resources; add the current corporate mailing address, Guest Relations hours, Employee Relations number, benefits contact, gift-card support, careers resources, and official complaint routes; add restaurant, cleanliness, food-quality, illness, pickup, delivery, catering, refund, tipping, extra-charge, gift-card, allergen, accessibility, privacy, and employment guidance; clarify Darden ownership and current Olive Garden company information; address searches involving the Olive Garden corporate office, headquarters, address, phone number, mailing address, email, Human Resources, complaints, and employee number; summarize and clean up the five visible reviews; and preserve and center the existing image.

Disclaimer

CorporateOfficeHeadquarters.com is an independent corporate-information and review website. It is not affiliated with Olive Garden, Darden Restaurants, Inc., any Olive Garden restaurant, gift-card provider, delivery provider, employee, executive, contractor, investor, or related organization.

Company names and trademarks belong to their respective owners. Addresses, phone numbers, Guest Relations hours, employee contacts, restaurant locations, menu items, prices, recipes, allergen information, gift-card procedures, employment resources, leadership, and corporate information may change. Verify important information through Olive Garden, Darden, the restaurant involved, the current receipt, order confirmation, nutrition guide, careers site, or official support resources before making a payment, consuming food, filing a complaint, mailing documents, applying for employment, or traveling to an office.

This page provides general corporate-contact and complaint information only. It does not provide medical, dietary, allergy, employment, regulatory, financial, or legal advice.

Reviews and comments reflect the experiences and opinions of individual contributors and are not independently verified statements of fact. CorporateOfficeHeadquarters.com cannot access an order, issue a refund, replace food, investigate an illness, correct a gift card, manage a restaurant, discipline an employee, retrieve a W-2, process an application, or guarantee that Olive Garden or Darden will respond to a review posted here.

Share Your Olive Garden Experience

Have you contacted an Olive Garden restaurant manager, Guest Relations, Darden Employee Relations, Gift Card Services, a delivery provider, or the Orlando corporate office about food, service, cleanliness, an order, refund, unexpected charge, employee interaction, allergy concern, gift card, accessibility issue, workplace matter, or employment question? Share your experience below.

Helpful reviews include the restaurant city and state, approximate date and time, order or service involved, contact route used, manager or Guest Relations response, requested resolution, and final outcome.

Do not post receipt barcodes, order numbers, account passwords, gift-card numbers, payment-card information, delivery addresses, private phone numbers, personal email addresses, medical records, employee schedules, or full names of nonexecutive employees.

Olive Garden Las Vegas NV Excellent Experience

May 27, 2025

Olive Garden, Cheyenne Las Vegas-Gratitude! On behalf of my family, I want to express our deepest gratitude for the incredible kindness and support shown to us during our father’s celebration of life luncheon. His passing has left an immeasurable void, but the warmth and flexibility of your staff made that day a little easier for all of us. From the moment we arrived, Shelli Beliveau and her team demonstrated unparalleled compassion, accommodating our needs with such sincerity and care. Your willingness to adjust and create a space where we could gather, reflect, and honor our father’s memory was deeply appreciated. We sincerely appreciate the outstanding service provided by Steve and the entire team. Their dedication and hard work ensured a seamless experience, and their kindness made a difficult day a little brighter. Steve’s thoughtful words about bringing sunshine to everyone’s day truly reflected the team’s commitment to excellence and compassion. We are grateful for their professionalism and kindness—it did not go unnoticed In moments like these, kindness is everything, and you all embodied that perfectly.

P M

Olive Garden Yonkers NY Disappointing Restroom Experience

May 12, 2025

Olive Garden, Unsanitary Conditions in the Women’s Bathroom. May 11, 2025 – Mother’s Day. I took my mother to the Oliver Garden in Yonkers, New York (Cross County Shopping Mall). My mother went to the bathroom first. We ordered an appetizer and drinks, and I went to the bathroom. The women’s bathroom was horrible. With only 3 stalls (retrack- 2 were operating). The first stall had a baby’s diaper in the toilet. I spoke with a lady who used the largest stall. She said that the garbage had soiled tissue in it and it was filled to the rim. There were tissue on the floor when you entered the bathroom. The water was cold. There was no soap and the sensor to use the water in one of the sinks did not work. Thus -No Water. An employee came in the bathroom to wash her hands and could not- There was No soap. Horrible. Upon attempting to wash my hands with the little bit of soap that was in the dispenser at the sink that I used, I went back to my table and immediately told my waiter. She said that she told the manager and the manager would have someone take care of it. The manager never came to the table Until it was time to use the kiosk to pay the bill. Now I have been to a few Olive Gardens and I know that at the end of payment there is a survey. Miraculously the manager made her way to my table as I was paying the bill and decided to ask if I needed assistance. I allowed her to “assist’. I gave the waiter a cash tip. Needless to say, I did not fill out the survey because the manager completed the payment transaction. Thus, I am sending this message as I was very disappointed in the bathroom conditions. The food was Great. The waiter was Fantastic. More work is needed to ensure that the consumers have an overall great dining experience. Olive Gardens- do better. I say again. The Women’s bathroom was horrific. The dining experience was midafternoon.

K

Olive Garden St. Louis MO Disappointing Experience

May 7, 2025

Olive Garden, The St Louis Airport location of Olive Garden bad rating. The place needs someone from the home office to come in and clean this place up! it’s quite apparent the Manager has no pride! All the chairs are in bad need of varnish as well as the tables needing to be freshened up walls are dingy, like the doorways. The carpet were on the dirty side with trash on the floor. There was a machine built in the wall with a bottom screen, partially kicked in, with filth covering it. There were empty tables not being used but, we still had to wait 25 minutes to get seated at our table. The man waiting on us was dressed as a woman. My step son goes all over for his company getting things back as the company wants thing to be. He would have things there being changed there asap.

D

Olive Garden Disappointing Extra Charge for Alfredo Sauce

May 7, 2025

Olive Garden, Ordered the ravioli. I ordered the ravioli And was offered several sauces. I asked for Alfredo and was informed there was an additional charge. I was surprised but said fine. When I got the bill for lunch I was expecting maybe a $1.50-$1.75 additional. It turned out to be $2.99. There was maybe 4 tablespoons of sauce. Way too much for an alternative sauce To say the least I was disappointed. We eat there at least once a week for lunch. PS, the chicken gnocchi is great.

S

Olive Garden Disappointing Tip Procedure Issue

May 1, 2025

Olive Garden, Rude service. I really like Olive Garden and love their pickup service. We go often because my husband is ill and it is convenient and he loves the food. But today I went as usual and picked up. It’s not cheap. My bill was $60 bucks and I did not put in a tip. I really don’t think it’s realistic to expect a tip when I have done all the work and all the person is doing is walking a bag from the door to me. Well this rude person walked the bill out and insisted I sign the bill personally “so I could add a tip”. Well if I had felt that was warranted I would have added it in the first place! I went ahead and put down $5. But I will quit going to this Olive Garden in the future. This is rude behavior and I’m done with this place.

C R
Corporate Office Headquarters