Carrabba’s Corporate Office Headquarters 

We are at Carrabba’s Centreville, VA and there is only one waitress trying to handle five tables of people! No bartender, we tried sitting in there for 20 minutes with no luck! Came into the regular dining room if it wasn’t that the food is so excellent we would of left by now. Finally the hostess gave us drinks. When the waitress finally came she was excellent but management should know!

Carrabba‘s bar. My husband and I went to Carrabba‘s today for lunch. There is no one in there we had Walked in it was around 12 o’clock. Bar was totally empty. We sat at the bar asked for the lunch specials on the menu There was a cockroach on my menu Were so disgusted. I didn’t make a scene, but it definitely took me for shock. The waiter came over because he saw the look on my face and he tried to contain it with there carry out container, which at this point it was already crawling on the bar … We did not make a scene or say anything to anyone but the server came over because the look on my face with surprise and disgust!!!! I was totally disgusted.. we did not make a scene or say anything. There was only one other person which was a server. We just totally walked out. But the server never asked if we wanted to see your manager or anything which was so disheartening because we love Carrabba‘s not anymore.

We have not been to Carabbas in almost 2 years due to Covid and I am Immunosuppressed. My husband wanted to give me a special treat and took me to Carrabbas. When we went in the hostess wanted to seat us in the bar since the dining room was filled with parties. I don’;t drink and this is not an option she did find a booth for us. After a while, the waitress came over and took our order of Diet Pepsi. It took a while for her to come back to take our appetizer and entree order. When she slid our food on the table and walked away I called her back to ask for grated cheese for our food. I thought this restaurant always gave grated cheese and the waitress asked the customer. She never asked us if we wanted a dessert. We were charged $80.00 for an evening we did not enjoy

I am told constantly that this location does not participate in allot of the promotions that we receive over the internet or advertised. received the email stating that Carrabba’s does support and honor vets. on Veterans Day with a free desert or appetizer from veteransbenefits@messages.va.gov I went to this location I was told that they do not participate in the honoring veterans. I informed the young lady that I have it on my phone and I also checked other locations on the internet. She then provided me the desert. How ever when my wife went the following Wednesday this seemed to have become an issue and that I was only provided the desert to avoid a scene. If I need to go back and pay for the desert. Not a problem.

However, if this location does not participate in in the national marketing, then please put that on the menus or have a sign at the door. And if you continue to market or make offers through VA or their veteransbenefits@messages.va.gov then please state the locations who do not participate in recognizing our vets As a 100% disabled veteran I would like to be factual when I report your reply to VFW. at the VA hospital in Aurora Co as well as fellow veterans.

I just visit the https://locations.carrabbas.com/florida/sandestin/10562-us-hwy-98-w

Order a to go dinner and only the Chicken parmigiana meal. Only chicken was in the large bag after a long wait. I could not go back to the restaurant yesterday. The hotel was to far.