Buffalo Wild Wings Corporate Office Headquarters HQ

We had dinner at a new BWW in our locations. I had a loyalty coupon which they accepted. However I was informed that since they were new they were not set up for the loyalty program so my point from my receipt would not be added. Is this correct? When I try to enter it says the location does not match the receipt. I find it odd that all BWW locations do not participate. I also find it disappointing that there is not corporate email on your site. You just refer to the local restaurants. I have been a long time BWW fan and dine there numerous time through the year. This leaves a bad taste in my mouth.