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  • Buffalo Wild Wings Corporate Office Headquarters: Address, Phone Number and Complaints

Buffalo Wild Wings Corporate Office Headquarters: Address, Phone Number and Complaints 

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Buffalo Wild Wings is part of Inspire Brands and uses the Inspire corporate support center at Three Glenlake Parkway NE, Atlanta, GA 30328. The published corporate-office phone number is 1-678-514-4100. This number is associated with the corporate office and should not be confused with restaurant guest support, Rewards assistance, a dedicated complaint department, or local restaurant management. Guests with food, service, delivery, billing, Rewards, employee-conduct, or restaurant complaints should normally contact the location involved and submit the official feedback form before escalating an unresolved concern to the Atlanta corporate office.

Buffalo Wild Wings Corporate Office and Headquarters Contact Information

The number 1-678-514-4100 is the published number associated with the Atlanta corporate support center. It is not identified as a dedicated guest-complaint, refund, Rewards, Human Resources, payroll, franchise-employee, or restaurant-order support line.

Buffalo Wild Wings does not currently publish 1-800-499-9586 through its main official contact, FAQ, privacy, or careers pages as its general customer-service number. It should not be relied upon without current confirmation from the company.

Where Is Buffalo Wild Wings Headquarters?

Buffalo Wild Wings headquarters and corporate support functions are located with parent company Inspire Brands at:

Inspire Brands
Three Glenlake Parkway NE
Atlanta, GA 30328

The office is in the Sandy Springs area of metropolitan Atlanta. Buffalo Wild Wings and Inspire use Atlanta as the mailing city on their current careers websites.

This is the address readers generally need when searching for the Buffalo Wild Wings headquarters, BWW corporate office, Buffalo Wild Wings HQ, corporate address, main office, head office, home office, or corporate office in Atlanta.

The Atlanta headquarters is not a Buffalo Wild Wings restaurant, order-pickup location, Rewards service desk, food-return counter, gift-card redemption center, or walk-in complaint office. Do not bring food, receipts, gift cards, or restaurant merchandise to corporate headquarters unless the company provides specific written instructions.

Buffalo Wild Wings Ownership and Leadership

Buffalo Wild Wings is part of Inspire Brands, a multi-brand restaurant company whose portfolio also includes Arby’s, Baskin-Robbins, Dunkin’, Jimmy John’s, and SONIC.

Inspire Brands is privately held and backed by Roark Capital. Paul Brown serves as Inspire’s co-founder and chief executive officer.

Tristan Meline serves as Brand President of Buffalo Wild Wings Sports Bars. He is responsible for the master brand, marketing, restaurant operations, training, and related brand strategy.

Leandro Gasparin serves as Brand President of Buffalo Wild Wings GO, the smaller-format concept focused primarily on takeout and delivery.

Buffalo Wild Wings includes company-operated and independently operated franchise restaurants. The business responsible for a specific restaurant may therefore differ by location.

Buffalo Wild Wings Corporate Office vs. Guest Support and Restaurants

The Atlanta corporate office handles parent-company leadership, brand strategy, legal matters, marketing, technology, franchising, real estate, supply-chain functions, corporate employment, privacy, and higher-level unresolved concerns.

A local Buffalo Wild Wings restaurant normally handles:

  • Food preparation and order accuracy
  • Restaurant refunds, remakes, or manager adjustments
  • Wait times and table service
  • Employee and manager conduct during a visit
  • Cleanliness and restaurant conditions
  • Alcohol-service and identification decisions
  • Local operating hours
  • Fundraising requests directed to that restaurant
  • Questions about a restaurant-specific receipt

Buffalo Wild Wings Rewards support handles account access, missing points, reward certificates, promotional-account issues, and Rewards Shop questions.

A third-party delivery company may control delivery-driver conduct, delivery fees, tips, tracking, and certain refund decisions when the order was placed through that platform.

Choose the Correct Buffalo Wild Wings Support Route

  • Incorrect or missing restaurant order: Contact the restaurant shown on the receipt as soon as possible.
  • Cold, overcooked, damaged, or unacceptable food: Ask for the restaurant manager and retain the receipt and photographs when relevant.
  • Restaurant employee complaint: Contact the manager or franchise operator, then submit the official guest-feedback form.
  • Manager did not respond: Submit the official feedback form with the restaurant address, visit date, approximate time, and receipt details.
  • Online order: Contact the restaurant that prepared the order and preserve the online confirmation.
  • Third-party delivery: Contact both the preparing restaurant and the delivery platform when responsibility is unclear.
  • Rewards account problem: Email su*****@**************gs.com or follow the current instructions in the official FAQ.
  • Missing Rewards points: Open the Buffalo Wild Wings app, select Rewards, and use the missing-points option with the receipt or claim information.
  • Rewards Shop merchandise: Use the Rewards Shop support email shown in the current FAQ.
  • Privacy request: Use the official Privacy Center or call 1-866-704-0777.
  • Website accessibility: Use the accessibility contact instructions and identify the affected page or feature.
  • Restaurant job application: Apply through the careers site or contact the restaurant operator identified in the job posting.
  • Franchise employee question: Contact the independent franchisee that appears on the pay statement or employment documents.
  • Franchise opportunity: Use Inspire Brands’ official Buffalo Wild Wings franchise site.
  • Unresolved corporate complaint: Document the restaurant and feedback-form responses before writing to the Atlanta office.

What to Have Before Contacting Buffalo Wild Wings Corporate

  • The restaurant address, city, state, or location number
  • The visit, pickup, or delivery date and approximate time
  • The receipt, check, or online order number
  • The menu items and requested modifications
  • The name of the delivery platform when applicable
  • Photographs of food, packaging, or visible restaurant conditions when relevant
  • The names or roles of managers previously contacted
  • The Rewards account email when the issue involves points
  • The official feedback confirmation or case reference
  • A concise timeline and the specific resolution requested

Do not post complete card numbers, gift-card numbers, Rewards login credentials, account passwords, authorization codes, receipt barcodes, home addresses, private phone numbers, employee records, or unredacted receipts in public comments.

How to Escalate a Buffalo Wild Wings Complaint

Begin with the manager of the restaurant involved when the complaint concerns food, service, wait time, cleanliness, employee conduct, a refund, or an incorrect order.

Provide the receipt, visit date, approximate time, and a concise explanation of what occurred. State whether a remake, refund review, account correction, manager response, or another resolution is being requested.

If the restaurant does not resolve the concern, submit the official Buffalo Wild Wings feedback form. Include the correct restaurant location so the complaint can be routed to the company or franchise operator responsible for that restaurant.

For a substantial concern that remains unresolved, written correspondence may be sent to:

Buffalo Wild Wings / Inspire Brands
Three Glenlake Parkway NE
Atlanta, GA 30328

Send copies rather than original receipts, payment records, photographs, medical records, or legal documents. Do not mail food products to headquarters.

Contacting the corporate office does not guarantee a refund, replacement, account adjustment, disciplinary action, or written response.

Buffalo Wild Wings Food and Restaurant-Service Complaints

Restaurant complaints may involve cold food, incorrect sauces, missing sides, delayed service, overcooked chicken, poor presentation, unavailable products, employee conduct, cleanliness, or difficulty reaching a manager.

Report the problem while still at the restaurant when possible. This gives management an opportunity to inspect the food, confirm the order, and offer an appropriate response.

For pickup or delivery, photograph the food and packaging before discarding it. Keep the receipt and identify each missing or incorrect item separately.

A restaurant may be independently operated by a franchisee. Corporate guest support may therefore refer the complaint to the local operator for investigation and response.

A public comment on this page does not automatically create an official Buffalo Wild Wings complaint or refund request.

Buffalo Wild Wings Online-Order and Delivery Complaints

Online-order complaints may involve duplicate charges, a cancelled order, an incorrect pickup time, a missing item, delivery delay, damaged packaging, or an order sent to the wrong restaurant.

Check the confirmation to identify whether the order was placed directly through Buffalo Wild Wings or through another delivery platform.

Contact the restaurant that prepared the order when the complaint concerns food or preparation. Contact the delivery platform when the complaint concerns the driver, delivery route, delivery fee, tip, or platform payment.

Keep the order confirmation, delivery record, receipt, photographs, and any refund or account-credit message.

Request written confirmation of an approved refund or credit. Processing time may depend on the original payment method and financial institution.

Buffalo Wild Wings Rewards Complaints

Buffalo Wild Wings currently calls its loyalty program Buffalo Wild Wings Rewards. Older receipts and comments may refer to Blazin’ Rewards.

Rewards complaints may involve missing points, unauthorized point use, login problems, an incorrect phone number or email, expired points, reward certificates, or Rewards Shop merchandise.

For missing points, use the option in the Buffalo Wild Wings app and scan the receipt QR code or enter the claim information.

For account support, email su*****@**************gs.com. The current official FAQ displays 1-866-704-0777 in one support section and 1-877-335-7693 in another. Review the current FAQ before calling because support information may be updated.

If points appear to have been used without authorization, change the account password, review connected contact information, preserve the receipts, and submit the issue through an official support channel.

Do not publish Rewards balances, claim codes, complete receipt images, gift-card information, transaction identifiers, or account contact details in a public review.

Food Allergy, Nutrition, and Safety Complaints

Buffalo Wild Wings publishes nutrition, ingredient, allergen, and preparation guides on its official website.

Guests with food allergies should review the current materials and speak with the restaurant before ordering. Kitchens may use shared equipment, preparation areas, cooking oil, and ingredients.

A complaint involving suspected contamination, an undeclared allergen, unsafe food handling, or possible foodborne illness should be reported promptly to restaurant management.

Record the restaurant, date, time, menu item, ingredients, receipt information, and what was observed. Preserve relevant packaging and photographs when safe to do so.

Seek appropriate medical care when symptoms or an allergic reaction require attention. Serious restaurant sanitation or suspected foodborne-illness concerns may also be reported to the local or state health authority responsible for the restaurant.

Buffalo Wild Wings Employee, HR, and Applicant Questions

Buffalo Wild Wings does not prominently publish a universal public Human Resources, payroll, benefits, or employee-relations phone number.

Many restaurants are operated by independent franchisees. Each franchisee is generally responsible for hiring, scheduling, payroll, employee records, discipline, and other employment matters at its restaurants.

Applicants should use the official careers site and review the employer information included with the position.

Current employees should identify the legal employer shown on the pay statement, tax form, handbook, or employment agreement and use the authorized management or Human Resources channels supplied by that employer.

The Atlanta corporate number 1-678-514-4100 should not be described as a dedicated Buffalo Wild Wings HR number.

Do not publish employee identification numbers, Social Security numbers, payroll records, schedules, medical information, disciplinary documents, or private workplace correspondence in public comments.

Buffalo Wild Wings Franchise Questions

Prospective franchisees should use the official Inspire Brands Buffalo Wild Wings franchise website.

Franchise applicants should review the current Franchise Disclosure Document, investment requirements, development agreement, territory provisions, training requirements, fees, and operating obligations.

Existing franchisees should use the contractual and internal support routes supplied by Inspire Brands and Buffalo Wild Wings.

The consumer guest-feedback form is not designed for confidential franchise disputes, financial disclosures, or contract questions.

Buffalo Wild Wings Reviews and Complaints

Buffalo Wild Wings reviews vary by restaurant operator, location, manager, employee team, menu item, ordering method, delivery provider, and complaint route.

Visible commenters on this page discuss cold or poorly prepared food and missing requested items; an alleged refusal to serve a young male guest and the lack of a manager response; an allegation that a restaurant employee used a customer’s Rewards points; and a lengthy food delay associated with reported staffing problems and no management follow-up.

These are individual commenter accounts and do not establish what occurred in every case or at every Buffalo Wild Wings restaurant.

When leaving a Buffalo Wild Wings corporate-office review below, include the restaurant city and state, approximate date, order type, general issue, support route used, response time, and whether the complaint was resolved.

Fake Buffalo Wild Wings Customer-Support Warning

Use BuffaloWildWings.com, the official app, the restaurant locator, or an official Inspire Brands page before providing account, Rewards, payment, franchise, or employment information.

Be cautious with fake refund offers, Rewards messages, gift-card requests, job offers, franchise solicitations, and customer-service telephone numbers copied from old directories.

Buffalo Wild Wings support should not require gift-card payments, cryptocurrency, a wire transfer, an account password, a one-time verification code, or remote access to a computer or phone to investigate a routine complaint.

Confirm that a feedback or account page is on an official Buffalo Wild Wings or Inspire Brands domain before submitting personal information.

Buffalo Wild Wings Competitors and Related Corporate Office Pages

Buffalo Wild Wings competes with wing restaurants, sports bars, chicken chains, casual-dining companies, and local restaurants. Related competitors include Wingstop, Hooters, Twin Peaks, Applebee’s, Raising Cane’s, and other sports-focused restaurants.

Related corporate-office pages include Wingstop Corporate Office, Raising Cane’s Corporate Office, Hooters Corporate Office, Twin Peaks Corporate Office, and Applebee’s Corporate Office.

Buffalo Wild Wings sister brands under Inspire include Arby’s and Dunkin’. Related pages include Arby’s Corporate Office and Dunkin’ Corporate Office.

Related Resources

Frequently Asked Questions About Buffalo Wild Wings Corporate Office

Where is Buffalo Wild Wings headquarters?

Buffalo Wild Wings uses the Inspire Brands corporate support center at Three Glenlake Parkway NE, Atlanta, GA 30328.

Is Buffalo Wild Wings headquartered in Atlanta?

Yes. Buffalo Wild Wings is part of Atlanta-based Inspire Brands. The corporate office is in the Sandy Springs area and uses an Atlanta mailing address.

What is Buffalo Wild Wings’ corporate phone number?

The published corporate support-center number is 1-678-514-4100.

Is 1-678-514-4100 the Buffalo Wild Wings complaint number?

It is the published corporate-office number, not a separately identified guest-complaint department. Restaurant complaints should normally begin with the manager and official feedback form.

What is Buffalo Wild Wings’ customer-service number?

Buffalo Wild Wings directs general restaurant feedback to its official online form rather than prominently publishing one universal guest-service telephone number.

Is 1-800-499-9586 still Buffalo Wild Wings customer service?

That number is not currently published through Buffalo Wild Wings’ main official FAQ, feedback, privacy, or careers pages as its general customer-service number.

What is the Buffalo Wild Wings Rewards support number?

The current official FAQ displays 1-866-704-0777 in one section and 1-877-335-7693 in another. Rewards members can also email su*****@**************gs.com.

Who owns Buffalo Wild Wings?

Buffalo Wild Wings is owned by Inspire Brands, a privately held restaurant company backed by Roark Capital.

Who is the president of Buffalo Wild Wings?

Tristan Meline is Brand President of Buffalo Wild Wings Sports Bars. Leandro Gasparin is Brand President of Buffalo Wild Wings GO.

How do I complain about a Buffalo Wild Wings restaurant?

Contact the restaurant manager first, then submit the official guest-feedback form with the location, visit date, receipt details, and requested resolution.

Are Buffalo Wild Wings restaurants franchised?

Many Buffalo Wild Wings restaurants are independently owned and operated by franchisees. The operator shown on the receipt or employment documents may be responsible for local restaurant and employee matters.

How do I report missing Buffalo Wild Wings Rewards points?

Use the missing-points option in the Buffalo Wild Wings app and scan the receipt QR code or enter the claim information.

What is Buffalo Wild Wings’ Human Resources number?

Buffalo Wild Wings does not prominently publish a universal public HR number. Franchise employees should contact their franchise employer, while corporate applicants should use the official careers site.

Can I visit Buffalo Wild Wings headquarters for a refund?

No public walk-in refund or guest-service counter is advertised at headquarters. Contact the restaurant and submit the official feedback form instead.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate office, headquarters, address, phone number, ownership, leadership, complaint-route, and review information for restaurants, retailers, franchise companies, financial institutions, airlines, hotels, and other major organizations.

This page is designed to help readers distinguish the Buffalo Wild Wings corporate office from Inspire Brands, local restaurants, independent franchise operators, guest feedback, Rewards support, delivery providers, privacy assistance, franchising, and restaurant employment contacts.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Buffalo Wild Wings, Inspire Brands, Roark Capital, any franchisee, restaurant operator, employee, delivery provider, Rewards administrator, payment processor, or guest-support representative.

This page is provided for informational purposes only and is not legal, medical, allergy, food-safety, franchise-investment, employment, financial, or privacy advice.

Addresses, phone numbers, ownership structures, leadership roles, franchise operators, support contacts, Rewards procedures, menu items, allergen information, refund practices, and complaint routes may change. Contact Buffalo Wild Wings through a current official company channel for information applying to a particular restaurant, order, account, job, or franchise relationship.

Share Your Experience

Have you contacted Buffalo Wild Wings corporate headquarters, a restaurant manager, the guest-feedback team, Rewards support, delivery support, a franchise operator, Human Resources, privacy support, or Inspire Brands?

Share your experience with a restaurant visit, incorrect order, food quality, refund request, wait time, delivery, Rewards points, employee interaction, allergy concern, job application, or corporate escalation below.

Helpful reviews include the restaurant city and state, approximate date, order type, general issue, support route used, response time, and whether the complaint was resolved. Please do not post complete card or gift-card numbers, Rewards login information, transaction identifiers, receipt barcodes, home addresses, personal phone numbers, private email addresses, employee records, medical details, or unredacted receipts.

Buffalo Wild Wings Disappointing Customer Service

October 28, 2024

Buffalo Wild Wings, WOW! ordered 15 wings with blue cheese dressing, carrots and celery, and a buffalo chicken salad. Wings were tiny and cold, no extra sauce as requested, only carrots. The salad was thrown into metal tray, upside down salad, chicken so hard I could not eat it.

D

Buffalo Wild Wings Webster TX

October 16, 2024

Buffalo Wild Wings, October 14, 2024. I took my son and few of his friends to Buffalo Wild Wings on Bay Area Blvd in Webster Texas they are all about 19 years old. I told him to go in a get our table while we park and get the baby out the car well, before I could get inside the restaurant my son and his friend was standing outside saying the Waitress refused him service saying no one wanted to wait on him. So, I walk in and ask for a table for 6 and the same waitress was ready to seat me with no problem so here is the thing. I’m a woman and my son is not. I then called my son back in and asked her why she refused service to my child? she stated they didn’t have anyone who wanted to wait on him. I asked to speak to manager and the Manager never came over to speak to me she just kept walking everywhere never even addressed me so after waiting 42 minutes of mess we left and to Buffalo Wild Wings on Fairmont in Pasadena. So, they couldn’t wait on a young man but could wait on 6 people. I’m disgusted and disappointed because this isn’t the first bad experience I have had at this location.

B E

Buffalo Wild Wings Beavercreek OH

October 3, 2024

Buffalo Wild Wings, Employee use of Customers Points.I sent info on this matter, and I have not received any reply. I will state this very briefly, My wife went into a Buffalo Wild Wings in Beavercreek OH. A employee used my wife’s point and put them on their account, which had over 52,000 points on it. I will send pictures of said receipts. This incident should be.made known and delt with. Please reply back and I will explain further. Sincerely.

M S

Buffalo Wild Wings Jacksonville FL

September 11, 2024

Buffalo Wild Wings, On 9/5/24 we went to the BWW at 13230 City Station Jacksonville, Fl – we had a good Bartender/Waitress named Mandy but it was evident that she was one of only a few wait staff. We had to wait over an hour and half and only got our food as we were going to pay for our drinks and leave. When asked about the wait we were told that 3 cooks had quit the day before. Even though I understand good help is hard to find, that is not our problem. And not one manager came over to explain or offer us anything for our trouble. It will definitely be a long while if ever that we go back to this restaurant. I gave it one star because there was not an option for none – but our waitress warrants that one star.

A P B
Corporate Office Headquarters