Customers often search for the Arby’s corporate office when a restaurant complaint, wrong order, refund issue, food quality concern, app problem, rewards issue, gift card question, delivery dispute or franchise location concern has not been resolved by the local restaurant. This page provides Arby’s headquarters address, Arby’s corporate phone number, complaint escalation steps, review themes and support resources for customers who need help beyond a single restaurant.
The Arby’s headquarters is located in Atlanta, Georgia, through the Inspire Brands Global Support Center. Arby’s corporate office can be useful for formal written complaints, franchise concerns, vendor questions, media inquiries and unresolved issues that need escalation beyond the local restaurant or standard guest support route.
Arby’s Corporate Office and Headquarters Contact
The Arby’s corporate office, also searched as Arbys headquarters, Arby’s corporate headquarters, Arby’s HQ, Arby corporate office and Arbys corporate, is located at the Inspire Brands Global Support Center in Atlanta. If you are looking for Arby’s headquarters, Arby’s corporate phone number or where is Arby’s headquarters, use the information below.
- Company: Arby’s Restaurant Group, Inc.
- Parent Company: Inspire Brands
- Arby’s Headquarters Address: Three Glenlake Parkway NE, Atlanta, GA 30328
- Arby’s Corporate Address: Three Glenlake Parkway NE, Atlanta, GA 30328
- Arby’s HQ: Inspire Brands Global Support Center, Three Glenlake Parkway NE, Atlanta, GA 30328
- Arby’s Corporate Phone Number: 1-800-599-2729
- Arby’s Customer Support: 1-800-599-2729
- Official Website: www.arbys.com
- Arby’s Contact and FAQ: Arby’s Contact Us
- Restaurant Locator: Find an Arby’s Restaurant
- Arby’s Rewards: Arby’s Rewards
- Gift Cards: Arby’s Gift Cards
- Careers: Arby’s Careers
- Franchising: Arby’s Franchising
- Inspire Brands: Inspire Brands
Important: The Arby’s corporate phone number is not always the best first step for a wrong order, missing food, refund request, app problem, rewards issue or delivery complaint. For order-specific help, start with the restaurant listed on your receipt, the Arby’s online support route or the delivery partner that handled the order.
When to Contact Arby’s Corporate Headquarters
Contacting Arby’s corporate headquarters may make sense when you have already contacted the restaurant, app support or guest support route and the issue remains unresolved. Corporate-level escalation is most appropriate for repeat complaints, unresolved refund disputes, serious food quality concerns, franchise location complaints, accessibility concerns, vendor questions, media inquiries, legal correspondence and formal written complaints.
If your issue involves one meal, one drive-thru visit or one online order, begin with the restaurant or the order support route first. If the local restaurant does not respond or the problem keeps happening, then use the Arby’s HQ information above to document the complaint.
Choose the Correct Arby’s Support Route
Before contacting Arby’s corporate, choose the route that matches your complaint. This helps the issue reach the department that can actually look up the restaurant, order, account or payment involved.
- Wrong, missing or poor-quality order: Contact the Arby’s restaurant listed on your receipt first.
- Online order problem: Use the Arby’s contact form or message support through the official Arby’s help route.
- Refund request for an online order: Submit the issue through Arby’s online support with the order details.
- Delivery order through a third-party app: Contact DoorDash, Uber Eats, Grubhub or the delivery platform that processed the order.
- App or rewards issue: Use Arby’s app support or the contact form and include your account email.
- Gift card problem: Use the official gift card support route and provide the card information and receipt.
- Coupon or mailed offer issue: Ask the local restaurant manager because participation and mailed coupons can vary by operator.
- Local restaurant complaint: Ask for the restaurant manager, district manager or franchise owner if the issue is location-specific.
- Employment or payroll issue: Contact your manager, franchise owner or the appropriate employee support route.
- Formal written complaint: Send a concise letter to Arby’s headquarters at Three Glenlake Parkway NE, Atlanta, GA 30328.
What to Have Before Contacting Arby’s
Whether you contact a local restaurant, guest support or the Arby’s corporate office, gather the information that helps the company review the complaint.
- Restaurant location, city, state and store number if available
- Receipt, order number, mobile order number or delivery confirmation
- Date and time of visit, pickup, drive-thru or delivery
- Photos of the food, packaging, receipt or issue when appropriate
- App or rewards account email if the complaint involves a digital order
- Delivery platform name if the order was placed through a third party
- Names of employees, managers or support agents you contacted
- Charge amount and payment method if the complaint involves billing or a refund
- A short explanation of the resolution you want, such as refund, replacement, account correction, coupon replacement or manager callback
Restaurant Order and Food Quality Complaints
Food quality complaints are one of the most common reasons customers look for Arby’s corporate office information. These complaints may involve missing items, incorrect sandwiches, cold food, old fries, incorrect toppings, poor portion quality, discontinued menu items, drive-thru mistakes or a restaurant that did not respond to a complaint.
For a single order problem, contact the restaurant as soon as possible and keep the receipt. If the issue involves food safety, document the date, time, item, restaurant location and any photos. If the restaurant does not resolve the issue, submit the complaint through Arby’s official support route and request a written response or case record.
Refund, Billing and Payment Issues
Refund complaints may involve online orders, duplicate charges, app checkout errors, canceled orders, delivery refunds, gift card problems or a restaurant that promised a replacement but did not provide one. The first step depends on where the order was placed.
If the order was placed inside a restaurant or at the drive-thru, begin with that location. If the order was placed through Arby’s app or Arbys.com, use Arby’s online support. If the order was placed through a third-party delivery platform, that company may control the refund process. If a charge appears unauthorized, contact your bank or card issuer promptly.
Online Ordering, App and Arby’s Rewards Problems
Arby’s app and online ordering complaints may include payment errors, account login problems, missing rewards, offers that did not apply, stores not accepting online orders, incorrect pickup locations or an online order that could not be changed after being placed. Include screenshots, the account email, restaurant location and order number when contacting support.
If an app order shows an error message, Arby’s guidance says the restaurant may not receive the order and the card may not be charged. If you believe you were charged anyway, save the error screen, card charge and time of attempted order before asking support to investigate.
Delivery and Third-Party App Complaints
Delivery complaints may involve missing food, cold food, late delivery, wrong orders, canceled orders, delivery fees, service fees or driver problems. Arby’s delivery orders can involve Arby’s, a local restaurant and a third-party delivery partner, so it is important to identify where the order was placed.
For delivery orders placed through Arby’s app or Arbys.com, follow the support instructions in the order confirmation. For orders placed directly through DoorDash, Uber Eats, Grubhub or another platform, contact that platform first because it may control refunds, driver issues and delivery adjustments.
Gift Card, Coupon and Promotion Issues
Gift card issues may involve balance errors, lost cards, stolen cards, damaged cards, online redemption limitations or a card that does not work at a participating restaurant. Keep the card number, purchase receipt and activation information before contacting support.
Coupon and promotion complaints may involve mailed coupons, app deals, email offers, rewards offers or a restaurant that will not accept a particular coupon. Arby’s notes that mailed coupon distribution and participation can vary by restaurant operator. If a coupon is not accepted, ask the local restaurant manager whether that location participates.
Franchise and Local Restaurant Complaints
Many Arby’s restaurants are independently owned and operated by franchisees. This means some complaints about restaurant management, employee conduct, staffing, cleanliness, drive-thru operations, local hours, coupon participation or refund decisions may need to be reviewed by the franchise owner or district manager.
If a manager does not resolve a restaurant-specific complaint, ask whether the location is franchise-operated and request the district manager or franchise owner contact route. If the location will not provide a clear path, submit the complaint through Arby’s official support route and include the restaurant address so the issue can be routed properly.
Employment, Payroll and HR Questions
For job applications, interview questions, scheduling concerns, paystub requests, W-2 questions or workplace complaints, start with the restaurant or hiring contact connected to the job. Arby’s guidance for employees points restaurant employees to their manager or franchise owner for payroll and W-2 direction.
Corporate employees may have separate internal support options through Inspire Brands. Current or former employees should keep copies of schedules, pay records, application emails, written warnings or manager communications before escalating an employment-related issue.
Franchise, Real Estate and New Location Requests
Customers sometimes contact Arbys headquarters to ask for a new Arby’s restaurant in their city or to request that a closed location reopen. Arby’s directs new restaurant development requests through franchising and real estate channels rather than ordinary customer support.
If you are requesting a new Arby’s location, provide the city, state, nearby cross streets, available property details and why the market would support a restaurant. If you are contacting Arby’s about franchise opportunities, use the official Arby’s franchising website.
Media, Vendor and Business Questions
Media inquiries, vendor questions, supplier contacts and corporate business matters should not go through ordinary restaurant guest support. Arby’s is part of Inspire Brands, and the appropriate corporate or business route may depend on whether the inquiry involves Arby’s, Inspire Brands, franchising, sourcing, media or legal matters.
If you are contacting Arby’s corporate headquarters about a business matter, include your company name, reason for contact, existing relationship if any, contact information and the department you are trying to reach.
Fraud, Fake Support Numbers and Arby’s Scam Warnings
Be careful when searching online for Arby’s corporate phone number, refund support or app help. Scammers sometimes create fake restaurant support numbers, fake refund forms, gift card scams, delivery text scams or job offer scams that use well-known restaurant names.
- Use Arby’s official website, app, contact page or restaurant locator.
- Do not provide your full card number, password or verification code to someone who contacts you unexpectedly.
- Be cautious of fake delivery texts asking for a redelivery or refund fee.
- Do not pay a supposed Arby’s support agent with gift cards, cryptocurrency or payment apps.
- Verify job offers through Arby’s official careers site or the restaurant where you applied.
How to Escalate an Arby’s Complaint
If your issue is still unresolved, use a step-by-step escalation process before contacting Arby’s HQ.
- Start with the restaurant: Contact the manager at the location tied to the receipt or order.
- Document the complaint: Save receipts, photos, app screenshots, delivery confirmations and employee names.
- Use Arby’s support route: Submit the issue through the official contact page or call 1-800-599-2729.
- Ask for escalation: Request review by a district manager, franchise owner or corporate support team if the issue is not resolved.
- Contact the delivery partner: If the order was placed through a third-party app, contact that platform for delivery or refund handling.
- Write to corporate: For unresolved formal complaints, send a concise letter to Arby’s headquarters at Three Glenlake Parkway NE, Atlanta, GA 30328.
A strong escalation message should include the restaurant location, order number, date, amount, what happened, who you contacted and what resolution you are requesting.
Arby’s Corporate Office Reviews and Complaints
Reviews posted on CorporateOfficeHeadquarters.com are individual customer experiences and may not represent every Arby’s restaurant. Current Arby’s corporate office review themes include requests for new or reopened locations, disappointment with specific menu changes, complaints about poor in-restaurant service, frustration with drive-thru or counter staffing, and at least one positive review praising helpful service at a specific restaurant.
The matching CustomerServiceNumbers.com Arby’s page includes review themes about wrong orders, unauthorized charge concerns, customers looking for a real phone number and complaints about poor customer service at specific locations. These reviews are individual experiences and should be viewed as consumer feedback rather than verified company-wide facts.
Because many Arby’s locations are franchise-operated, experiences can vary by restaurant. When posting a review, include the city, state, restaurant location, order date and whether the restaurant, support team or corporate office responded.
About Arby’s
Arby’s is a fast-food sandwich restaurant brand known for roast beef sandwiches, curly fries, market fresh sandwiches, gyros, chicken sandwiches, shakes and limited-time menu items. Arby’s was founded in 1964 and is part of the Inspire Brands family of restaurant companies.
Customers searching for where is Arby’s headquarters, Arby’s corporate office, Arby’s headquarters, Arby’s corporate headquarters, Arby’s HQ, Arby’s corporate phone number, Arby corporate office or Arbys corporate are usually trying to reach beyond a single restaurant for complaint escalation, company contact information or a formal mailing address.
Arby’s Competitors
Arby’s competes with other fast-food, sandwich and quick-service restaurant chains. Customers often compare these companies for food quality, drive-thru speed, app ordering, delivery, value meals, rewards programs, restaurant cleanliness, customer service and complaint resolution.
- McDonald’s Corporate Office
- Burger King Corporate Office
- Wendy’s Corporate Office
- Subway Corporate Office
- KFC Corporate Office
- Taco Bell Corporate Office
- Pizza Hut Corporate Office
- Chipotle Corporate Office
Arby’s Parent Company – Inspire Brands
Arby’s is part of Inspire Brands, a multi-brand restaurant company that also includes other major restaurant brands. Inspire Brands operates a Global Support Center in Atlanta, Georgia. Arby’s customers may still need to begin with restaurant-level support because many restaurant, refund, coupon, employee and delivery complaints are location-specific.
Related Resources
- Arby’s Contact Us and FAQ – official support information for restaurant, online order, app, rewards, coupon, gift card and delivery issues.
- Find an Arby’s Restaurant – locate the restaurant tied to your receipt or order.
- Arby’s Rewards – official rewards, deals and app information.
- Arby’s Gift Cards – official gift card information and balance resources.
- Arby’s Careers – job listings and application information.
- Arby’s Franchising – official franchising and restaurant development information.
- Inspire Brands Contact – official Global Support Center information for Inspire Brands.
- Arby’s Customer Service Numbers – CustomerServiceNumbers.com page for Arby’s support numbers, reviews and complaints.
- ChargeOnMyCard.com – help identifying unfamiliar restaurant, delivery, app or card charges.
- ThinkItsAScam.com – scam warnings for fake support numbers, refund texts, delivery scams and phishing emails.
- ZeroStars.org – consumer reviews and complaint resources.
Frequently Asked Questions
Where is Arby’s headquarters?
Arby’s headquarters is located at Three Glenlake Parkway NE, Atlanta, GA 30328. This is the Inspire Brands Global Support Center and the address commonly used for Arby’s corporate headquarters.
Where is Arbys headquarters?
Arbys headquarters is in Atlanta, Georgia. The corporate address is Three Glenlake Parkway NE, Atlanta, GA 30328.
What is Arby’s corporate office phone number?
Arby’s corporate office phone number is commonly listed as 1-800-599-2729. For restaurant-specific complaints, start with the restaurant tied to your receipt before escalating.
What is Arby’s corporate address?
Arby’s corporate address is Three Glenlake Parkway NE, Atlanta, GA 30328. Customers often use this address when searching for Arby’s HQ, Arby’s headquarters or a formal written complaint route.
Is Arby’s corporate headquarters the same as Arby’s HQ?
Yes. For most consumer searches, Arby’s corporate headquarters, Arby’s HQ, Arby’s headquarters and Arby’s corporate office refer to the Atlanta support center address used for corporate-level contact.
How do I file an Arby’s complaint?
Start with the restaurant connected to the order or visit. If the issue is not resolved, use Arby’s official contact route, call 1-800-599-2729 or send a written complaint to Arby’s headquarters.
Who handles Arby’s delivery complaints?
If the order was placed through Arby’s app or Arbys.com, follow the order support instructions provided by Arby’s. If the order was placed through DoorDash, Uber Eats, Grubhub or another delivery platform, contact that platform first.
Can Arby’s corporate office refund my order?
Refunds are usually handled first by the restaurant, Arby’s support route or the delivery platform that processed the order. Arby’s corporate office may be useful for escalation if those routes do not resolve the complaint.
Who handles Arby’s Rewards or app problems?
Use Arby’s official contact form or app support route for rewards, login problems, deals, payment errors or online order issues. Include your account email, screenshots and order number if available.
Are all Arby’s restaurants corporate-owned?
No. Many Arby’s restaurants are franchise-operated. Franchise ownership can affect who handles local management complaints, employee issues, restaurant operations, coupons and some refund decisions.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has provided corporate office addresses, headquarters phone numbers, company contact information and consumer complaint resources for many years. The site helps visitors find corporate contact details, understand escalation routes, compare companies and share reviews about real customer experiences.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Arby’s Restaurant Group, Inc., Inspire Brands or any Arby’s franchise owner. This page is for informational purposes and is intended to help consumers find corporate office information, headquarters contact details, complaint routes, reviews and escalation resources. Company names, logos and trademarks are the property of their respective owners.
Share Your Experience
Have you contacted Arby’s headquarters, Arby’s corporate office, a local restaurant, guest support, delivery support or a franchise owner? Share your review below. Helpful reviews include the restaurant location, order date, issue type, whether the complaint involved food quality, refund, app ordering, rewards, delivery, employment, coupons or customer service, and whether Arby’s responded to your complaint.
