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  • Applebee’s Corporate Office: Headquarters, HQ Phone and Complaints

Applebee’s Corporate Office: Headquarters, HQ Phone and Complaints 

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Many customers look for Applebee’s corporate office when they want help with a restaurant complaint, refund issue, gift card problem, app order, delivery concern, rewards account, or a local restaurant experience that was not resolved by the manager. Applebee’s is part of Dine Brands Global, and many Applebee’s restaurants are operated by franchisees, so the best escalation path depends on the type of issue.

This page provides the current Applebee’s headquarters and home office contact details, the Dine Brands corporate office information, complaint routing tips, review themes, and related resources for customers who need to escalate an Applebee’s issue.

Applebee’s Corporate Office and Headquarters Contact Information

  • Applebee’s Home Office / Mailing Address: Applebee’s Services, Inc., 10 W Walnut St, Pasadena, CA 91103
  • Applebee’s Home Office Phone Number: 1-888-592-7753 / 888-59APPLE
  • Applebee’s Phone Hours: Monday 8 AM–7 PM CST; Tuesday–Friday 8 AM–5 PM CST
  • Dine Brands Global Corporate Office Address: 10 W. Walnut Street, Pasadena, CA 91103
  • Dine Brands Global Corporate Phone Number: 1-866-995-3463 / 1-866-995-DINE
  • Parent Company: Dine Brands Global, Inc.
  • Applebee’s Website: Applebees.com
  • Applebee’s Contact Page: Applebee’s Contact Us
  • Dine Brands Website: DineBrands.com
  • Stock Symbol: DIN
Applebee's corporate office headquarters contact information in Pasadena California
Applebee’s corporate office and home office contact details for Pasadena, CA.

Address Update for Applebee’s Corporate Office

Older Applebee’s corporate office listings may show a Leawood, Kansas address connected to prior Applebee’s support operations. For current public contact purposes, Applebee’s official contact information now points customers to Applebee’s Services, Inc. at 10 W Walnut St, Pasadena, CA 91103. Dine Brands Global, the parent company of Applebee’s, also lists its corporate office at 10 W. Walnut Street in Pasadena.

Because Applebee’s is a franchise-based restaurant system, corporate office escalation is usually most useful after you have already contacted the local restaurant, manager, franchise operator, or Applebee’s guest contact route.

Choose the Correct Applebee’s Support Route

Local Restaurant Complaints

For problems involving food quality, cleanliness, server behavior, missing items, long waits, incorrect orders, or a manager interaction, start with the specific Applebee’s restaurant where the issue occurred. Have the location, date, time, receipt, and names of any managers or staff members involved.

Applebee’s Home Office Complaints

For unresolved issues, call Applebee’s home office at 1-888-592-7753 or use the official Applebee’s contact form. This is the best route for escalating a complaint after the restaurant has not resolved the problem.

Dine Brands Corporate Office

Dine Brands Global is the parent company of Applebee’s. The Dine Brands corporate office may be relevant for investor issues, corporate matters, formal escalation, brand-level concerns, or issues involving broader Applebee’s policies.

Franchise Employee or W-2 Questions

If you are a franchise team member with questions about employment records, W-2 forms, payroll, or local HR matters, Applebee’s directs franchise employees to contact their franchise main number or franchise home office. Corporate may not have access to employment records for independently operated franchise restaurants.

What to Have Before Contacting Applebee’s Corporate Office

  • The Applebee’s restaurant location, city, and state
  • Date and time of the visit or order
  • Receipt number, order number, or delivery confirmation
  • Names of managers or employees you spoke with, if known
  • Photos of the food, receipt, table, restaurant condition, or packaging, if relevant
  • Details of any refund, gift card, app, rewards, or delivery issue
  • Copies of emails, contact form confirmations, or prior responses

How to Escalate an Applebee’s Complaint

  1. Start with the restaurant manager. Many Applebee’s complaints are location-specific and can be resolved faster at the restaurant level.
  2. Document the issue. Save receipts, photos, app screenshots, delivery confirmations, and the names of people you contacted.
  3. Use Applebee’s official contact page. Submit your complaint through Applebee’s contact form or call the home office at 1-888-592-7753.
  4. Escalate to the franchise operator if needed. If the location is franchise-operated, the franchise owner or regional office may be the correct next step.
  5. Contact Dine Brands for broader corporate concerns. For brand-level escalation, Dine Brands Global can be reached at 1-866-995-3463.
  6. Use outside resources when appropriate. For food safety concerns, contact the local health department. For unauthorized card charges, contact your card issuer promptly.

Common Reasons Customers Contact Applebee’s Corporate

  • Restaurant complaints about food quality, cleanliness, service, or management response
  • Refund requests for incorrect orders, missing items, or unsatisfactory meals
  • Applebee’s app, online ordering, or delivery problems
  • Gift card balance, activation, or redemption issues
  • Club Applebee’s rewards account questions
  • Food allergy, nutrition, or menu concerns
  • Accessibility concerns involving Applebee’s website or restaurant experience
  • Franchise, employment, W-2, or local HR questions
  • Unfamiliar Applebee’s charges or duplicate payments

Applebee’s Reviews and Complaints

Current CorporateOfficeHeadquarters.com review themes for Applebee’s include complaints about food quality, cleanliness, slow or inattentive service, server behavior, drink preparation, overcooked food, and dissatisfaction with local management responses. Many of these complaints are tied to specific restaurant locations, including comments about individual visits in North Carolina, Florida, and other local markets.

Some reviewers also mention that they had better experiences at other Applebee’s locations, which is important because Applebee’s operates through a franchise-based system. A complaint about one restaurant may not reflect the service at every Applebee’s location. If your issue is location-specific, include the restaurant address and receipt details when you contact Applebee’s home office.

Applebee’s Complaint Email and Contact Form

Many customers search for an Applebee’s complaint email, but Applebee’s primarily directs guests to its official contact form, home office phone number, and mailing address. For general complaints, use the Applebee’s contact page or call 1-888-592-7753. Do not assume that an email address found on a privacy, accessibility, or legal page is the correct route for a general restaurant complaint unless your issue relates to that specific topic.

Applebee’s App, Rewards, Gift Cards and Charges

If your issue involves the Applebee’s app, online ordering, Club Applebee’s, gift cards, or a payment charge, include screenshots and confirmation numbers when contacting support. If you see an unfamiliar Applebee’s charge, a duplicate charge, or a delivery order charge you do not recognize, check your Applebee’s account, delivery app history, and card statement first.

For more help with unfamiliar card charges, visit ChargeOnMyCard.com. If you received a suspicious Applebee’s coupon, gift card message, fake support number, or account-recovery text, visit ThinkItsAScam.com for scam-reporting guidance.

About Applebee’s and Dine Brands

Applebee’s is a casual dining restaurant brand known for burgers, ribs, steaks, appetizers, cocktails, neighborhood-style restaurants, and value-focused promotions. The first Applebee’s opened in Atlanta, Georgia in 1980. Applebee’s is part of Dine Brands Global, which also owns IHOP and Fuzzy’s Taco Shop.

Because Applebee’s restaurants are operated through a franchised system, customer experiences may vary by location. Corporate office escalation is most effective when the complaint includes clear details about the restaurant, the visit, the people contacted, and the result you are requesting.

Applebee’s Competitors and Related Corporate Office Pages

Applebee’s competes with other casual dining and family restaurant brands, including IHOP, Chili’s, TGI Fridays, and Outback Steakhouse. Customers comparing corporate complaint routes may find those pages helpful when reviewing restaurant policies, support options, and escalation steps.

Related Applebee’s Resources

Frequently Asked Questions About Applebee’s Corporate Office

Where is Applebee’s corporate office?

Applebee’s official guest contact page lists Applebee’s Services, Inc. at 10 W Walnut St, Pasadena, CA 91103. Dine Brands Global, Applebee’s parent company, also lists its corporate office at 10 W. Walnut Street in Pasadena, California.

What is the Applebee’s corporate office phone number?

The Applebee’s home office phone number is 1-888-592-7753. Dine Brands Global can also be reached at 1-866-995-3463.

Is Applebees hq the same as Dine Brands headquarters?

Applebee’s is part of Dine Brands Global. Applebee’s guest contact information and Dine Brands corporate information both point to Pasadena, California, but ordinary restaurant complaints should usually start with Applebee’s guest contact route or the local restaurant manager.

Does Applebee’s have a complaint email?

Applebee’s primarily provides a contact form, home office phone number, and mailing address for guest complaints. Use the official Applebee’s contact page for general restaurant complaints instead of relying on an unofficial complaint email.

Should I contact Applebee’s corporate or the local restaurant first?

For food quality, service, cleanliness, wait time, refund, or manager complaints, start with the local restaurant. If the issue is not resolved, escalate through Applebee’s official contact form or call the home office.

Are Applebee’s restaurants franchised?

Yes. Applebee’s operates through a franchise-based system. That means some issues, especially employment or restaurant-level complaints, may need to be handled by the local franchise operator or regional office.

Who owns Applebee’s?

Applebee’s is owned by Dine Brands Global, Inc., the restaurant company that also owns IHOP and Fuzzy’s Taco Shop.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com has published corporate office, headquarters, customer complaint, and company contact information for many years. This Applebee’s corporate office page is designed to help readers identify the correct headquarters address, phone number, complaint route, franchise escalation path, and related customer support resources.

Because company contact details can change, readers should confirm time-sensitive information directly with Applebee’s or Dine Brands Global before mailing documents, filing formal complaints, or relying on a specific department route.

Page Update Note

This Applebee’s corporate office page was updated on June 27, 2026 to reflect the current official Pasadena contact information, clarify the Dine Brands parent-company relationship, add franchise-routing guidance, and expand complaint escalation resources.

Disclaimer

CorporateOfficeHeadquarters.com is not officially connected with Applebee’s, Applebee’s Restaurants LLC, Applebee’s Services, Inc., or Dine Brands Global. This page is provided for informational purposes and to give customers a place to share reviews, complaints, and feedback about their own Applebee’s experiences.

Share Your Experience

Have you contacted Applebee’s corporate office, Applebee’s home office, a local restaurant manager, or Dine Brands Global about a complaint? Share your experience below to help other readers understand what worked, how long it took, and which support route helped resolve the issue.

Applebees Wilson NC Disappointing Sandwich

May 18, 2025

Applebees, My rating for your restaurant in Wilson NC is -3.I ordered the Rib Au Jus Sandwich, it came out Burnt Black. Showed the manager and she had it redone. The second one was awful. What kind of chef would send this out of the kitchen? I was self employed in the service industry for 30 years. I would have fired this employee.

R G

Applebees Disappointing Experience

May 4, 2025

Applebees, All out rude servers! Arrived at 8:45 PM. We were seated at a dirty booth busboy cleaned off with a dirty cloth. Table dried sticky so we slid over to a empty avaliable table across from booth. Sat there for seventeen minutes while watching other new customers being seated and drinks being delivered to them. Not one person came to us not even to get a drink order. Also the table we moved was also sticky to the touch. Needless to say we had enough and left. I worked in the food industry and I know this would never have passed inspection.

M E

Applebees Fayetteville NC DIsappointing Experience

April 29, 2025

Applebees, Dirty environment. I’m usually satisfied with Applebees restaurants and service, but recently my wife and I were at your location 1961 Fayetteville NC. Applebees was very dirty…server area behind seating had trash on the floor…ice tea glass had some type of sticky gunk on it…and the mens room looked like a bio hazard. Overall, server was polite with stains on her shirt. Not a good experience overall! Can you fix this? Thanks!

M

Applebees Bradenton FL Disappointing Experience

April 26, 2025

Applebees, Not a guest friendly restaurant. On April 16th, 2025 my friend and I stopped for a late lunch about 3pm at the Bradenton FL Applebees. We ordered the 2 for $25 skillet dinner specials. Service was not great and I was highly offended by the server. All the servers seemed busy but there were not that many guests inside the restaurant. I had ordered the 6oz sirloin skillet prepared medium. It was Not medium. I choked it down and tried to eat it but couldn’t do it. When our server walked by I stopped and showed the steak to her. No apology, but she did state that she would be happy to put it back on the grill. Now my complaint was it was too well done. She did not listen to me at all. Why would I want it cooked any longer? I tried explaining that it was overcooked and her statement back to me was “ if you want it back on the grill, she would be happy to do that. If not she was too busy for me.” I told her no that would not work at all, and she walks off while I am still talking. Well, we paid for the me but ultimately I will not be back. You keep your over cooked gristle filled steak and your Waitress. The Applebees I go to in Joplin MO would never tolerate such poor behavior from anyone. I have never had an issue at that location but I will boycott them as well. Applebees doesn’t deserve my money or my loyalty.

C C

Applebees Disappointing Customer Service

March 18, 2025

Applebees, Bad customer service…I ordered this green drink because it was St. Patrick’s Day. The drink was supposed to have gold sugar around the rim. Instead of the gold sugar it came with a rainbow colored strip of candy in it. My husband asked if we could get the drink made like it is on the menu. We actually watched the bartender take the candy strip out with his fingers and add more ice to the glass. I located the manager and spoke to her about it. She spoke to the young man and he was extremely loud in the restaurant and said I drank half of the drink. It was completely embarrassing due to the fact that there were other people sitting not too far from us and knew what was going on. My husband paid for what we ordered and we left. The manager did give me a card for 20% off of our next meal but at this point I don’t think we’ll be returning…

J C
Corporate Office Headquarters