Hostess is one of the best-known snack cake brands in the United States, known for products such as Twinkies, Donettes, CupCakes, DingDongs, Zingers, HoHos, and Fruit Pies. This page provides updated Hostess corporate office and headquarters information, including parent company details, phone numbers, complaint guidance, and ways to contact Hostess about product concerns.
Hostess Corporate Office and Headquarters Information
Hostess Brands is now part of The J.M. Smucker Co. Because of that ownership change, corporate matters for Hostess should generally be directed through Smucker’s corporate headquarters, while product questions and consumer complaints should be directed through Hostess’s official consumer contact page or phone number.
- Parent Company: The J.M. Smucker Co.
- Smucker Corporate Headquarters: One Strawberry Lane, Orrville, OH 44667-0280
- Smucker Corporate Phone Number: 1-330-682-3000
- Hostess Consumer Phone Number: 1-800-483-7253
- Hostess Phone Hours: Monday through Friday, 8 a.m. to 5 p.m. EST, subject to change
- Hostess Contact Page: Hostess Contact Us
- Hostess Official Website: hostesscakes.com
- Smucker Official Website: jmsmucker.com
Legacy note: Hostess was previously associated with a corporate office address at 7905 Quivira Road in Lenexa, Kansas. After the Smucker acquisition, that location should be treated as a former or legacy Hostess corporate office reference rather than the primary current headquarters for corporate matters.
How to Contact Hostess About a Product Complaint
For product quality issues, damaged packaging, freshness concerns, taste changes, missing items, or other product-specific complaints, Hostess asks consumers to provide details from the package. Before contacting Hostess, gather the following:
- The product name and package size
- The UPC code
- The best-if-used-by date
- The production code, if available
- The store name and city where the item was purchased
- Photos of the product, packaging, or receipt, if helpful
Use the official Hostess contact form or call 1-800-483-7253 for consumer product concerns. For corporate, investor, media, or parent-company matters, use The J.M. Smucker Co. corporate contact information.
Hostess Complaints and Escalation Tips
If you are trying to resolve a Hostess complaint, start with the consumer contact form and include clear product details. For food product concerns, it is usually helpful to keep the original packaging until the issue is resolved, since the UPC and production code may be needed to identify the batch.
If your concern involves a retailer, expired product, damaged delivery, or a refund request, you may also need to contact the store where the item was purchased. Hostess can usually review product quality concerns, while the retailer may control refund or exchange policies for items bought in-store or online.
Fraud, Coupon, and Giveaway Warning
Be cautious with unofficial Hostess coupons, free snack giveaways, social media promotions, or surveys that ask for payment information, banking details, passwords, or sensitive personal information. Use only official Hostess or Smucker websites and verified social media accounts when responding to promotions or submitting product feedback.
If you believe you entered personal information on a fake Hostess promotion page, consider changing affected passwords, monitoring your accounts, and contacting your bank or card issuer if payment information was shared.
Hostess Company Overview
Hostess is an iconic American snack brand with a long history in sweet baked goods. The brand is known for products such as Twinkies, CupCakes, Donettes, DingDongs, HoHos, Zingers, Mini Muffins, CoffeeCakes, and Fruit Pies. Hostess became part of The J.M. Smucker Co. after Smucker completed its acquisition of Hostess Brands.
Today, Hostess fits within Smucker’s broader portfolio of food, coffee, frozen handheld, pet food, and sweet baked snack brands. Consumers looking for product help should use Hostess’s consumer contact routes, while corporate inquiries may be routed through Smucker’s headquarters.
Competitors and Related Companies
Hostess competes in the snack cake, bakery, and packaged sweet goods market. Related companies and competitors include snack and bakery brands such as Keebler, Kellogg’s/Kellanova, Kraft Heinz snack brands, Nabisco, Little Debbie, Sara Lee, Entenmann’s, and regional bakery brands.
Related CorporateOfficeHeadquarters.com pages include:
- Keebler Corporate Office
- Kellogg’s Corporate Office
- Kraft Corporate Office
- Franz Bakery Corporate Office
Frequently Asked Questions About Hostess Headquarters
Where is Hostess corporate office?
Hostess was previously associated with a corporate office in Lenexa, Kansas. Since Hostess is now part of The J.M. Smucker Co., corporate matters should generally be routed through Smucker’s headquarters at One Strawberry Lane, Orrville, OH 44667-0280.
What is the Hostess customer service phone number?
The Hostess consumer phone number is 1-800-483-7253. Hostess lists phone support Monday through Friday, 8 a.m. to 5 p.m. EST, subject to change.
Who owns Hostess?
Hostess is owned by The J.M. Smucker Co., the food company behind brands such as Smucker’s, Jif, Folgers, Café Bustelo, Milk-Bone, Meow Mix, and Hostess.
How do I complain about a Hostess product?
Use the Hostess contact form or call Hostess consumer support. Include the product name, UPC, best-if-used-by date, production code, store location, and photos if the complaint involves quality, freshness, packaging, or a foreign object.
Is this page affiliated with Hostess or Smucker?
No. This page is published by CorporateOfficeHeadquarters.com and is not affiliated with Hostess Brands, Hostess Cakes, or The J.M. Smucker Co.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, complaint, and company contact information for major brands and organizations. Our pages are intended to help readers find public-facing corporate details, understand ownership changes, and share experiences through reviews and comments.
Page Update Note
This Hostess corporate office page was updated on July 5, 2026 to reflect Hostess’s ownership by The J.M. Smucker Co., Smucker’s current corporate headquarters information, Hostess consumer contact details, and the legacy status of the former Lenexa, Kansas headquarters listing.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Hostess Brands, Hostess Cakes, or The J.M. Smucker Co. This page is for informational purposes only. Company names, trademarks, logos, phone numbers, addresses, and website links are the property of their respective owners and may change at any time.
Share Your Experience with Hostess
Have you contacted Hostess or The J.M. Smucker Co. about a product issue, complaint, refund, quality concern, or corporate matter? Share your experience in the comments below. Reviews help other readers understand how Hostess responds to consumer and corporate-office concerns.