QFC corporate office and division headquarters are located at 10116 NE 8th Street, Bellevue, WA 98004. The QFC corporate office phone number is 1-425-455-3761. Customers with store, pharmacy, pickup, delivery, refund, digital coupon, fuel-point or Boost concerns should normally call QFC Customer Care at 1-800-576-4377 before contacting the corporate division office.
The QFC corporate headquarters shares its street address with a downtown Bellevue QFC grocery store. The store uses a different telephone number, 1-425-455-0870, so customers should choose the number that matches the reason for calling.
QFC Corporate Office Address and Phone Number
Quality Food Centers10116 NE 8th Street
Bellevue, WA 98004
United States
- Legal Company Name: Quality Food Centers, Inc.
- Brand Name: QFC
- QFC Corporate Address: 10116 NE 8th Street, Bellevue, WA 98004
- QFC Corporate Office Phone Number: 1-425-455-3761
- QFC Customer Service: 1-800-576-4377 / 1-800-KRO-GERS
- Downtown Bellevue QFC Store Phone: 1-425-455-0870
- Customer Service and Live Chat: Contact QFC Customer Care
- Customer Help Center: QFC Help Center
- Official Website: QFC.com
- Store Locator: Find a QFC Store
- Pharmacy Locator: Find a QFC Pharmacy
- Freshness Guarantee: QFC Fresh and Quality Guarantee
- Product Recalls: QFC Recall Alerts
- Careers: Kroger Family Careers
- Parent Company: The Kroger Co.
- Parent Company CEO: Greg Foran
- Parent Company Stock Symbol: NYSE: KR
Important: The corporate office number is not the primary support line for an online account, grocery order, refund, digital coupon, pharmacy, fuel points or Boost membership. Customer Care has the support tools needed for most customer transactions.
QFC Customer Service Hours
- Monday through Friday: 7:00 a.m. to midnight Eastern Time
- Saturday and Sunday: 7:00 a.m. to 9:30 p.m. Eastern Time
Hours can change during holidays, service interruptions or emergencies. Verify current availability through QFC’s official contact page.
QFC Corporate Office Versus the Bellevue Store
QFC’s division office and the downtown Bellevue grocery store are associated with the same street address:
10116 NE 8th Street, Bellevue, WA 98004
They use different telephone numbers:
- QFC Division and Corporate Office: 1-425-455-3761
- Downtown Bellevue Grocery Store: 1-425-455-0870
Call the Bellevue store for its local hours, departments, grocery inventory, pharmacy availability, pickup orders or store-specific service. Call the division office only for an appropriate unresolved corporate or regional matter.
The division office should not be treated as a public grocery pickup location, walk-in complaint desk, refund center, pharmacy, Human Resources counter or product-return facility.
Does QFC Have a Customer Service Email?
QFC does not currently publish one general customer-service email address for store complaints, orders, refunds, digital coupons, fuel points, pharmacy questions or Boost memberships.
Customers should use:
- Customer Care at 1-800-576-4377
- The official QFC live-chat option
- The contact form or account tools on QFC.com
- The local store or pharmacy
- The Bellevue division office for an appropriate unresolved regional concern
Do not rely on an email address found on an unverified directory, social-media comment or search advertisement.
Choose the Correct QFC Support Route
Local Store Complaints
Contact the store and ask for the customer-service desk, department manager or store manager when the issue involves:
- An in-store purchase
- Pricing or shelf labels
- Digital coupons
- Returns or refunds
- Product availability
- Store cleanliness
- Employee conduct
- Checkout service
- Store hours
- Pickup orders
- Lost property
QFC Customer Care
Call 1-800-576-4377 or use live chat for:
- Unresolved store complaints
- Pickup and delivery orders
- Refund questions
- Incorrect sale prices
- Digital coupons
- Fuel points
- Boost memberships
- Account access
- Digital receipts
- General pharmacy customer-service questions
QFC Pharmacy
For a prescription, refill, transfer, vaccine or pharmacy-service question, begin with the pharmacy at the specific QFC location. Use the official pharmacy locator to find the local pharmacy number.
QFC Division Office
Call 1-425-455-3761 for an appropriate unresolved division-level or regional concern. The office may refer the matter back to Customer Care, the store manager, pharmacy leadership or another Kroger department.
How to Escalate a QFC Complaint
- Identify the location and department: Record the QFC store, pharmacy, pickup location or delivery order involved.
- Contact the department manager: Begin with the customer-service desk, pharmacy manager or department responsible for the transaction.
- Ask for the store manager: Request management review when the first contact cannot resolve the concern.
- Keep supporting records: Save the receipt, order confirmation, product package, digital offer, photographs and previous messages.
- Contact QFC Customer Care: Call 1-800-576-4377 or use live chat.
- Request a case number: Keep later calls and messages connected to the same complaint.
- State the requested resolution: Explain whether you are seeking a refund, replacement, pricing correction, rewards adjustment, delivery credit, safety review or manager response.
- Request regional review: Ask whether the matter can be escalated to district or division management.
- Contact the QFC office when appropriate: Use 1-425-455-3761 for a significant unresolved division-level concern.
- Send written correspondence: Mail copies rather than original documents to Quality Food Centers, 10116 NE 8th Street, Bellevue, WA 98004.
What to Have Before Contacting QFC
- Store address and store number
- Department involved
- Date and approximate time
- Receipt or transaction information
- Pickup or delivery order number
- Product name, size, UPC and lot number when applicable
- Digital coupon or advertised offer
- Loyalty account or fuel-point information shared only through a secure channel
- Photographs of damaged, spoiled or incorrect products
- Names or roles of managers and representatives contacted
- Customer Care case number
- A concise timeline
- The specific resolution requested
Do not publish payment-card numbers, account passwords, complete order numbers, prescription information, insurance records, home addresses, employee records or other sensitive information in a public review.
QFC Pharmacy Complaints
QFC pharmacy complaints may involve:
- Difficulty reaching a pharmacist
- Prescription delays
- Refill or transfer problems
- Medication availability
- Insurance rejections
- Vaccine appointments
- Pharmacy wait times
- Incorrect information or communication
- Store or pharmacy closures
Contact the pharmacy involved and ask for the pharmacy manager. If the issue is not resolved, call Customer Care at 1-800-576-4377.
For an urgent medication, possible dispensing error, unexpected reaction or immediate medical concern, contact the pharmacist, prescriber or an appropriate medical professional promptly. Do not wait for a corporate-office response.
Never post prescription names, prescription numbers, birth dates, medical diagnoses, insurance numbers or other protected health information publicly.
QFC Pickup and Delivery Complaints
Pickup and delivery complaints may involve:
- Missing items
- Incorrect substitutions
- Damaged or spoiled groceries
- Late or canceled delivery
- Incorrect pricing
- Unexpected service charges
- An order marked delivered but not received
- A refund that has not appeared
Open the order in the QFC website or app and review the order details. Eligible items may provide an online refund option through Purchase History.
Check whether QFC, Kroger Delivery, Instacart or another provider completed the delivery. A third-party delivery concern may require contacting both QFC and the delivery company.
Keep the order confirmation, substitutions, delivery photographs, messages, receipt and written refund confirmation.
QFC Refunds and Freshness Guarantee
QFC participates in Kroger’s Fresh and Quality Guarantee. Customers who are dissatisfied with an eligible product may request a replacement or refund.
Depending on the purchase, customers may:
- Bring the product and receipt to the store’s customer-service desk.
- Open an eligible pickup or delivery order in Purchase History.
- Select the item and request a refund online.
- Contact Customer Care by telephone or live chat.
A confirmed refund may take approximately five to seven business days to appear, depending on the payment method, purchase channel and financial institution.
Alcohol, gift cards, taxes, fees and some regulated or excluded products may not qualify for the same refund process. EBT transactions may require assistance from Customer Care.
QFC Digital Coupons and Incorrect Prices
For a digital coupon or sale-price complaint, keep:
- The receipt
- A screenshot of the digital coupon
- The advertised price
- The product description and size
- The offer dates
- The loyalty account used
Ask the customer-service desk to review an in-store pricing issue. For an account, digital coupon or online price problem, call 1-800-576-4377 or use live chat.
Some price adjustments cannot be completed through the automated online refund tool.
QFC Fuel Points
Customers may earn fuel points on qualifying purchases made through a linked loyalty account. Program rules, expiration dates, exclusions and redemption limits can change.
For missing fuel points, provide Customer Care with:
- The receipt
- Transaction date
- Store number
- Purchase amount
- The qualifying promotion
- Loyalty-account information through a secure support channel
QFC Boost Membership Complaints
QFC participates in Kroger’s paid Boost membership program. Benefits can include qualifying grocery delivery, additional fuel points and member offers, depending on the selected plan.
Before enrolling, review:
- Membership fee
- Renewal date
- Automatic-renewal terms
- Delivery minimums
- Service-area restrictions
- Excluded products and fees
- Cancellation instructions
For a Boost charge, renewal, cancellation or missing benefit, contact QFC Customer Care and retain the enrollment and cancellation confirmation.
QFC Food Quality and Safety Complaints
For spoiled food, foreign material, damaged packaging, an undeclared allergen, incorrect temperature, contamination concern or possible illness:
- Stop consuming or using the product.
- Keep the product and packaging when it is safe to do so.
- Retain the receipt.
- Record the UPC, lot number and expiration date.
- Take photographs.
- Contact the store manager and Customer Care.
- Follow appropriate medical guidance for a suspected illness or allergic reaction.
Do not mail food or a potentially hazardous product to the QFC corporate office unless the company provides specific instructions.
QFC Product Recalls
QFC publishes product-recall notices that may identify the product, size, UPC, lot number, recall reason and affected divisions.
- Stop using or consuming the product.
- Review the official recall notice.
- Compare the package, UPC and lot information.
- Follow the return or disposal instructions.
- Contact the store, manufacturer or appropriate agency with questions.
Customers who use a linked loyalty account may receive notifications about certain products they purchased.
QFC Careers and Employee Concerns
QFC employment opportunities are generally listed through the Kroger Family of Companies careers system. Available positions may include:
- Cashiers and customer-service associates
- Grocery and produce positions
- Bakery, deli, meat and seafood roles
- Pharmacy positions
- Pickup and delivery support
- Store management
- Division and administrative positions
Current employees should use their manager, Human Resources contact, union representative when applicable and the appropriate internal payroll, benefits, scheduling, safety or employee-relations system.
The corporate office number should not be labeled as a universal QFC Human Resources help line.
Do not post employee IDs, Social Security numbers, pay records, schedules, medical information, disciplinary documents or private coworker information publicly.
QFC Ownership and Parent Company
QFC is owned by The Kroger Co. and operates as a regional supermarket division within the Kroger family of companies.
QFC was acquired by Fred Meyer in the late 1990s. Kroger acquired Fred Meyer in 1999, bringing QFC into Kroger’s grocery portfolio.
QFC is not separately traded on the stock market. Kroger is publicly traded on the New York Stock Exchange under the symbol KR.
Other Kroger-owned grocery banners include Fred Meyer, Ralphs, Fry’s, King Soopers, Smith’s, Harris Teeter, Food 4 Less, Mariano’s and Pick ’n Save.
Readers seeking parent-company information may review the Kroger Corporate Office page.
Who Is the CEO of QFC?
QFC’s official consumer website does not prominently identify a separate QFC chief executive officer.
Greg Foran is chief executive officer of QFC’s parent company, The Kroger Co. He became Kroger CEO in February 2026.
QFC also operates through regional and division leadership responsible for stores, merchandising, pharmacy, operations, employees and customer service. Leadership roles can change, so business and employment contacts should verify current information through Kroger.
How Many QFC Stores Are There?
QFC’s official directory currently lists 58 grocery stores across Washington and Oregon:
- Washington: 54 stores across 29 cities
- Oregon: Four stores in Portland
Store totals can change as locations open, close or relocate. Use QFC’s official store locator for a current store address, telephone number, departments, pharmacy availability and operating hours.
QFC Reviews and Complaints
Five reader reviews are currently visible on this CorporateOfficeHeadquarters.com page.
Reported themes include:
- Difficulty reaching a QFC pharmacy through an automated telephone system
- Concerns about non-service animals inside a store
- An allegation involving a damaged checkout surface and employee safety
- Long checkout lines and concerns about staffing levels
- Allegations of inconsistent scheduling and preferential treatment
- Concerns about disposable cardboard product displays and waste
These reviews describe individual reader experiences and allegations involving particular stores. They do not establish that every QFC location, employee, pharmacy or customer-service contact will have the same conditions or outcome.
No reliable aggregate star rating is currently displayed. A useful review should identify the store, approximate date, department, issue, contact route used, whether a case number was provided and whether the complaint was resolved.
QFC Competitors and Related Corporate Office Pages
- Safeway Corporate Office
- Whole Foods Market Corporate Office
- Trader Joe’s Corporate Office
- WinCo Foods Corporate Office
- Fred Meyer Corporate Office
- Kroger Corporate Office
- Costco Corporate Office
- Walmart Corporate Office
Official QFC Resources
- Official QFC Website
- QFC Customer Service and Live Chat
- QFC Help Center
- QFC Store Locator
- QFC Pharmacy Locator
- Fresh and Quality Guarantee
- QFC Product Recall Alerts
- QFC Boost Membership
- QFC Grocery Delivery
- QFC Digital Receipts
- Kroger Division Office Directory
- Kroger Family Careers
Frequently Asked Questions About QFC Corporate Office
Where is the QFC corporate office?
The QFC corporate office is at 10116 NE 8th Street, Bellevue, WA 98004.
Where are QFC corporate headquarters?
QFC corporate headquarters and division offices are located at 10116 NE 8th Street in Bellevue, Washington.
What is the QFC corporate office phone number?
The QFC corporate office phone number is 1-425-455-3761.
What is QFC’s customer-service number?
QFC Customer Care can be reached at 1-800-576-4377, also written as 1-800-KRO-GERS.
What are QFC customer-service hours?
Customer Care is normally available Monday through Friday from 7 a.m. to midnight Eastern Time and Saturday and Sunday from 7 a.m. to 9:30 p.m. Eastern Time.
What is the 1-425-455-0870 QFC number?
1-425-455-0870 is the local telephone number for the downtown Bellevue QFC grocery store. It is not the primary division-office number.
Why do the QFC office and Bellevue store have the same address?
The QFC division office and a downtown Bellevue store are associated with 10116 NE 8th Street, but they use separate telephone numbers and handle different matters.
Does QFC have a customer-service email?
QFC does not publish one general customer-service email. Call Customer Care or use live chat through the official QFC contact page.
How do I file a complaint with QFC corporate?
Begin with the department or store manager, then contact QFC Customer Care and request a case number. An unresolved division-level matter may be directed to the Bellevue office.
How do I contact a QFC pharmacy?
Use QFC’s pharmacy locator to find the direct telephone number for the pharmacy involved. General pharmacy customer-service concerns may also be directed to 1-800-576-4377.
How do I request a QFC refund?
Visit the store’s customer-service desk, request a refund through an eligible pickup or delivery order in Purchase History, or contact Customer Care.
How long does a QFC refund take?
A confirmed refund may take approximately five to seven business days, depending on the payment method and type of purchase.
How do I report an incorrect QFC price or digital coupon?
Keep the receipt and a screenshot or photograph of the advertised offer. Contact the store’s customer-service desk or QFC Customer Care.
How do I report missing QFC fuel points?
Contact Customer Care with the receipt, store number, transaction date, purchase amount and loyalty-account information.
Who owns QFC?
QFC is owned by The Kroger Co.
Who is the CEO of QFC?
QFC does not prominently identify a separate brand CEO. Greg Foran is CEO of parent company Kroger.
How many QFC stores are there?
QFC’s official store directory currently lists 58 stores: 54 in Washington and four in Oregon.
Does QFC operate outside Washington?
Yes. QFC operates four grocery stores in Portland, Oregon.
How do I find QFC store or pharmacy hours?
Use the official QFC store locator and select the individual location. Local store and pharmacy hours should not be assumed from the corporate-office page.
Is CorporateOfficeHeadquarters.com affiliated with QFC?
No. CorporateOfficeHeadquarters.com is an independent corporate-contact and consumer-review website and is not affiliated with QFC, Quality Food Centers, Kroger or any QFC store.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has helped consumers locate corporate addresses, headquarters phone numbers, company information, complaint routes and public review pages since 2004.
Information is reviewed using official company contact pages, Kroger’s division directory, QFC store and pharmacy listings, customer-support resources, program policies and visible reader submissions when available.
Corporate addresses, telephone numbers, customer-service hours, store counts, leadership, refund policies and complaint routes can change. Verify time-sensitive information directly with QFC or Kroger before mailing legal documents, sharing private information or relying on a specific support procedure.
Page Update Note
This QFC corporate office page was updated on July 29, 2026.
Disclaimer
CorporateOfficeHeadquarters.com is an independent consumer information website and is not affiliated with, endorsed by, or sponsored by Quality Food Centers, QFC, The Kroger Co., any QFC store, pharmacy, delivery provider, payment processor, employer or government agency.
QFC, Kroger, Boost, Simple Truth, Private Selection, Kroger Pay and related names, logos, trademarks and service marks belong to their respective owners. Corporate information, telephone numbers, customer-service hours, store locations, refund policies, rewards programs and complaint routes may change without notice.
CorporateOfficeHeadquarters.com cannot access customer accounts, issue refunds, correct rewards, manage grocery orders, transfer prescriptions, resolve employment matters or contact QFC on a reader’s behalf.
This page does not provide medical, pharmacy, employment, legal, financial, food-safety or regulatory advice. Contact QFC, Kroger, a pharmacist, medical provider, government agency, attorney or other qualified professional when appropriate.
Share Your QFC Experience
Have you contacted QFC Customer Care, a store manager, pharmacy manager, delivery provider or the Bellevue corporate office about a complaint?
Share your experience below and identify the general store or department, approximate date, issue, support route used, whether a case number was provided and whether the concern was resolved.
Privacy warning: Do not post payment-card numbers, complete order numbers, loyalty-account details, passwords, verification codes, home addresses, private phone numbers, prescription information, medical records, insurance details, employee IDs, payroll records or other sensitive personal information in a public review.