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  • Reach Out To Safeway Corporate Office – Reviews – Complaints

Reach Out To Safeway Corporate Office – Reviews – Complaints 

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Safeway Corporate Office is located in Pleasanton, California, USA. As a major supermarket chain, Safeway offers a wide range of grocery items, fresh produce, meat and seafood, and pharmacy services. Below are comprehensive details about Safeway’s corporate office, including their address, contact numbers, and a brief overview of the company.

How To Contact Safeway Corporate Office Headquarters HQ

Safeway Corporate Headquarters: Overview

Safeway Corporate Office

Maps and Directions To Safeway Corporate Headquarters

A Snapshot of Safeway’s History

Founded in 1915, Safeway has grown to become one of the largest food and drug retailers in the United States. With its commitment to quality, diverse product offerings, and customer service, Safeway has established a strong presence in the supermarket industry.

The Supermarket Industry and Safeway’s Position

Safeway operates in a highly competitive supermarket industry, facing competition from chains like Kroger, Publix, Ralphs, Albertsons (with which it merged in 2015), and Walmart. Safeway is known for its wide range of quality products, including organic and locally sourced options, catering to a diverse customer base.

Safeway’s Customer-Centric Approach

Safeway places a strong emphasis on customer satisfaction, offering a personalized shopping experience with its Club Card membership, online shopping options, and a focus on community engagement. The brand aims to provide a convenient and enjoyable shopping environment for all its customers.

Why Trust CorporateOfficeHeadquarters.com?

At CorporateOfficeHeadquarters.com, we strive to deliver precise and up-to-date information on various corporations. Our commitment to accuracy ensures our readers can rely on the information we provide about companies like Safeway.


CorporateOfficeHeadquarters.com is not affiliated with Safeway Inc. This content is for informational purposes and is designed to offer a platform for reviews and user feedback.

Safeway Corporate Office Complaints, Reviews, and Feedback

We encourage you to share your experiences with Safeway’s products, services, and store environment. Your feedback in the comment section is invaluable, providing insights that help others understand Safeway’s operations and commitment to customer service.

Rated 2.2 out of 5
2.2 out of 5 stars (based on 3,749 reviews)

JR Food Mart Customer Service Issue

Rated 1.0 out of 5
February 26, 2024

Unprofessional customer at the register up front! Unprofessional customer service I was at the scan machine trying checking lottery tickets . I notice the machine was not scanning appropriately so I ask the young lady that work there, could she scan it at the register. She walked off unprofessionally without helping attitude nasty, every time you go inside the store her attitude is terrible all the time. Please someone inside the store at the time and you will see for yourself. Terrible experience


Hyundai Peeling Paint Issue

Rated 1.0 out of 5
February 21, 2024

Horrible. This whole situation with the PEELING PAINT on a car that is garage kept with 50,000 miles (Hyundai Santa Fe) We have, for generations, been a Hyundai family if I’m not mistaken it adds up to about 13 vehicles. I have called every local service manager, and guess what? They are out of the office & NEVER a return call and it’s been 5 months. I have been patient and had every intention to stay that way…we have been bamboozled by your company and your CHEAP Korean paint.

Susan Baxter

GL Homes Estero FL Warranty Issues

Rated 1.0 out of 5
February 18, 2024

Punch Out list not finished before closing; 6 weeks getting nowhere with damaged interior surfaces. Losing faith in GL Homes! We have been trying to get damaged surfaces fixed two weeks before closing. Our Construction managers did not deliver the promised solutions. We unfortunately closed on the home on January 29th and the Warranty department is giving us lip service. We want to communicate with only one person. We want to hire professional contractors. Photos have been uploaded to the Warranty App. Letters have been sent to Warranty. We are getting nowhere, nothing has been done but scheduling faucet fixtures squaring by plumber in 2 weeks!! My yard looks like a junkyard! We had to purchase a shop vac and vacuum a bag full of concrete out of our driveway. All our windows are Severely Scratched and need to be replaced. All our doors and hardware are shoddily hung. Our upgraded $7,200 handrail and staircase have holes, and unevenly finished cracked edges and need to be refinished by a professional. Our floors’ white grout is dirty and uneven, and the tiles are chipped. Our both upstairs tubs are deeply scratched and rusting and need to be Changed. Our upstairs mirror and sink are chipped and they need to be replaced. The upgraded front door’s windows are scratched and terrible paint job. All the thresholds are damaged and need to be replaced. We built a new home because we wanted a new home and new surfaces. Not surfaces that look 100 years old. Our son is building next door. Our friend is building 4 doors down. We believed in GL Homes’s reputation, which advertises the ultimate in quality. We loved the sales team and the nice contemporary Architectural Design of the homes. The Exquisite entrance Waterfall, the community, location, and underground utilities. We want to communicate with someone in management. We cannot have our furniture delivered. We cannot have our steps and upstairs finished. We want Priority so remedies can commence in the correct order immediately. We have been pushed around for 6 weeks. We are not marking every surface that needs to be fixed. It took me one hour just to mark one step, as is shown uploaded in the Warranty App. My uploading of the front door was closed. It was written every problem needs a separate ticket. Why didn’t the construction managers, and warranty supervisors upload anything before we closed or even after?? Please call us tomorrow. Gulayse Ergun (330)705-2770 RiverCreek, Estero, Florida. My housekeeper and I have been working 6 days just to clean the dirt and grout cement on tiles.!! No finished surfaces were protected. Countertops were used as sawhorses. The master bathtub surround metal sticks out like a sharp sword – who would approve of this, why wasn’t a round corner installed? More photos are uploaded onto the warranty app. This is not my job to be marking and cleaning for 2 weeks. Someone needs to come from the Corporate office, be our guest for dinner, and firsthand witness what we are Struggling with. Instead of being happy with our new home and moving in, we are horrified at the damages and shoddy workmanship. We need your help. ASAP

Gulayse and Hulusi Ergun

Jim n Nicks Customer Service Issue

Rated 1.0 out of 5
February 15, 2024

On February 14th, 2024 around 8:44 p.m. I purchased meals for our family which was two double burger meals and hot wings. The double burger that I bit into had a latex glove in the middle and wrapped around the bottom. After the contact with the latex, my mouth experienced a breakout and a swollen throat. Negligence, pain, and suffering! I drank Benadryl to resolve the problem.

Jimmy Hyde iii

Jersey Mikes Customer Service Issue

Rated 1.0 out of 5
February 12, 2024

Bad Customer Service blaming third-party website!

21040-F Frederick Rd, Germantown, MD 20876

Has no idea why I have gotten charged for food that is not available to pick up. Told to contact the manager, and then 18 minutes later, I was told to contact their website. If you are in need of food in exchange for your money, do NOT come to this location. I told him it was not in the system and that I needed to come back to speak to David Campos. Alejandro Castillo was not able to do anything after asking to view my email confirmation, my text messages, and then their website.

It is unacceptable to place blame on the customer for their third-party app.

My time has been wasted with no energy to fuel my frustration.

41 mins

No food

Must return to the store for a possible refund if the manager chooses to respond, instead of calling me during his work shift tomorrow at 11 -6 / or so, told by Alejandro Castillo.

Mrs. Ashley S. Thomas

Safeway San Francisco CA

Rated 1.0 out of 5
January 22, 2024

Safeway scamming customers in San Francisco!

BEWARE OF SAFEWAY IN SAN FRANCISCO! Safeway advertise Pepsi / 7-up 12 packs in one ad for 4.99 in another ad for the same week it advertise the same Pepsi and 7-up 12 pack for $5.99. Store manager said it because in SF they have a sugar tax however in SF it dont matter if you buy the sugar-free or the sugar soda they both are the same price. So the scam is SF Safeway are taxing the sodas regardless its sugar-free or contain sugar!!! profiting on fake taxing for the sugar-free. this was told to me by a SF Safeway manager!!!

SF Safeway refuse to honor the $4.99 advertise sale price and there is no mention of different sale price for same item in the same week weekly ad!

total scam!!! time i go find a business lawyer and start a class action suit! Safeway frauding the consumers and robbing its customers money!!!! so BEWARE!!!

Two Hawks

Safeway Cake Order

Rated 1.0 out of 5
January 17, 2024

I would like a cake! I went to the store at 550 Bell Road in Phoenix to order a cake. The lady working there real tall older woman. Asked if she could help me? I told her that I would like to order a cake with a Rainbow on it. The tall older woman said that she doesn’t make Rainbow cakes. Go somewhere else. I said thank you and left the store.

Dan Owen

Stopped Safeway - Finally resorted to shopping at Walmart

Rated 1.0 out of 5
January 4, 2024

Pricing is never correct. Manager special pricing is rarely correct. UConn always misses something, then cashiers lecture paying customers about getting online to clip ( even though you did). Finally started going to Walmart. No online coupons, pricing is always correct, don’t have to stand in line at the customer service desk to get your money back right after you stand in line to check out. I now dislike giving Safeway my money more than Walmart. Never thought that would happen. Your Prescott Valley AZ store has some great employees. Most Managers and some employees there have no business being in a customer service position. Our cashier today was Cheri. She lectured us on clipping coupons online.

What’s next Safeway? We already are required to spend our time online clipping coupons on a site that usually doesn’t work. Then we get lectured by employee cashiers about not doing what we’re supposed to do to get the discounts. If we don’t want to deal with the cashiers we get to check ourselves out.

We are not your employees! We are paying customers. Bar code# 00105500100902401041104. Date 1-4-24

We’ve complained before about problems and praised some great employees. Nothing has changed at this location.

Who is this guy Sam there, and who does he know to be a manager? He belongs in a back room away from paying customers.

Ridiculous way to send customers running for the door.

James York

Safeway HQ - Items not received and charged

Rated 1.0 out of 5
December 24, 2023

I ordered my groceries online for delivery because I did not have a car and I never received a few items that I needed, I called customer service right away that day within an hour after the delivery, and this happened on the 8th of Dec.., and to this day I have still not received my refund, I got charged for items I never got, and every time I call they say wait 3-5 more business days and still nothing. I will never shop at Safeway again; they steal your money and items—very bad customer service.

Angelina Redding

Customer service and cleanliness

Rated 2.0 out of 5
November 28, 2023

I worked for Safeway for 30 years and I was always proud to say I worked for Safeway. I was a deli mgr. for 27 of those years and ran a deli I was proud of. We gave good customer service and tried to help the customer however we could. In the past year, service has gone downhill and cleanliness and service are going by the wayside. For example, I was in the Frederickson store yesterday and wanted a chicken breast. I was told, “Sorry, we don’t make breasts on Monday when we have our dark meat special.” Another time I was in the store and it was 1:00 and I wanted a sandwich made. I was told, “Sorry, we don’t make sandwiches this time of day.” What has happened to customer service? What happened to Make the customer happy? What happened to “Give the customer the pickle? I went into the Spanaway store a few months ago and I was embarrassed for Safeway! That deli was filthy! You couldn’t even hardly see through the glass on the hot cases! The pans were encrusted with brown cooked-on grease. I don’t know how that deli passes the health inspections! I talked to the store mgr. for about 1/2 an hour and told him how to get the glass clean with hot soapy water and some elbow grease. My glass always shined. I went back into the store last week and no improvement. I will never buy anything from that deli. I live 5 min. away and won’t go in there unless it is an emergency. Some training on customer service and cleanliness will go a long way for your company. The way it is now I am embarrassed to say I worked in your delis. I have worked in 8 of your delis and I think a lot more attention needs spent on service and cleanliness. I hope to see a difference soon or you will be losing me as a faithful customer and retired employee.

Nadine Smith
Corporate Office Headquarters