Safeway Corporate Office Headquarters

Safeway Corporate Office Headquarters
Safeway Inc.
Address:
5918 Stoneridge Mall Road
Pleasonton, CA 94588 USA
Corporate Phone Number: 1-925-467-3000
Fax Number: 1-925-467-3323
Customer Service Number: 1-877-505-4040

  • The Safeway store in Glen Cove has had outdated frozen items that I've gotten home with and just thrown away because I thought it was just a one time mistake, not so, and then dairy things like ice cream were soft and had a lot of ice on the containers. Now all of their refrigeration is out. The are in the deli section behind the counter back where the work is done in the Benicia store has been so filthy in the past that I haven't shopped there in months. So today I had to go to Raley's to buy my groceries. I would like to shop at Safeway in Glen Cove or Benicia. Why doesn't corporate oversee their stores so they are clean and functioning? Raley's in Benicia is gorgeous but I'd still prefer Safeway if I could trust I'm not going to get sick from shopping there.

  • The Safeway monopoly game does not give the customers located in the Northeast region of the country an equal chance to win the prizes. The winners listed online as of 3/4/2016 are overwhelmingly from CAlifornia and the West/Nothwest coast areas, ie., 68% of the winners are from these areas. There are only 11% from my area (Northeast).
    In my opinion the game cards should be distributed in such a manner that each region should have a certain amount of winners regardless of the number of stores. Otherwise, this game becomes a scam as far as I see it. The odds of customers in other regions of the country outside of the West region have very little chance of winning based on the odds. Thank you very much.

  • I was just in the Safeway in Redmond, Oregon. We were in the store to buy meat and lady next us had a long haired lap dog in her arms, she was bent over looking at the meat, dog's face inches away from the meat packages. I couldn't believe this, not a service dog on the floor, but a shaggy lap dog. We complained to 3 different Safeway employees and not one took us serious. The health law in Oregon is only on the floor service animals, not pets dogs. I am going to put in a complain to the state health dept. . If you let one person bring in their pet dogs, everyone will, then you have a store full of dogs. This store needs to get a backbone and stop this practice. Scared Safeway is going to lose a customer when they tell them take the dog back outside. Well I did not buy any meat or anything else. So Safeway is going to get as dirty and gross as Walmart. This practice really has to stop in food stores, it's just nasty. Thank you

    • After realizing one employee wasn't going to do anything (which was probably more of that employee not KNOWING what to do, rather than not taking you seriously), you definitely should have notified the store manager or assistant manager on duty, or, at least the meat dept. manager.

  • I drive past a few closer grocery stores to shop at Safeway not only for their prices/sales, but also to accumulate points towards gas discounts. However, buying gas at EXXON will be no more and more than likely shopping at Safeway may stop as well. I WAS a frequent customer of Exxon, along with 3 other drivers in my family, until yesterday. I needed to fill my Blazer and I went to my normal Exxon Station stop (3700 Philadelphia Pike Claymont, De 19703)and tried to do so yesterday. I also made an attempt to use my discount through shopping at Safeway. Not being able to effectively use this discount is where the issue presented its self. The pump I was using shut down after $3.00 in sales, when approaching the employee (possibly owner), he stated he could not do anything. He was not able to correct pump error and that my discount could not be moved to another pump. I ask to speak with someone above him. He indicated that it was Exxon and he did not know his boss. He proceed to insult me and made reference to me being a stupid American. Made a phone call today to Exxon only to learn that these Stations are privately owned and that Exxon doesn't have control over owners. Even more reason for me to stop using Exxon, especially if they do not care how they are being represented and concerned for the consumers that purchase their product. I have served in the Air Force and have been respected and treated nicer by people over on foreign soil than I was yesterday by a representative of someone who has been allowed to represent your NAME.

    • Exxon doesn't control your Safeway points. You should contract Safeway's customer service and explain how you were only able to get $3 before the pump shut off and that you would like to have the points added back as a result of you not being able to use the benefit/points. Let them know you have a receipt that shows you only received $3 in gas.
      As for your experience outside of the points (i.e. your issue with the Exxon employee). You and your family (and everyone you tell the story to) have every right to take your business elsewhere!

  • Why is the safeway in Willcox AZ always so slow on Sundays after church? I am happy that some have Sunday off for church, but they know that this is a buy time yet it takes longer to get checked out than it does to do our shopping for the week

  • it seems no one cares about the safeway smokers smoking in front of other ESTABLISHMENTS LIKE PRIMOS IN THE BELLEVIEW SOPPING CENTER, CVS, ROY ROGERS, THE VIRGINIA FLORIST OR ANY OTHER BUSINESSES THAT THEY CAN LIGHT UP ANYWHERE EXCEPT THERE IN FRONT OF THERE OWN SAFEWAY STORE IN THE BELLEVIEW SHOPPING CENTER THEY NEED TO DO IN THE CENTER OF THE BELLEVIEW PARKING LOT WHERE THE CARTS ARE SO THE SMOKE WILL NOT GO INSIDE THE RESTAURANTS WHERE PEOPLE ARE EATING BECAUSE SMOKE DOES TRAVEL AND THAT INCLUDES CVS AND THESE OTHER PLACES I AM NOT KNOCKING CVS OR THE OTHER PLACES BECAUSE I NEED TO GET IN TOUCH WITH GREG THE PROPERTY MANAGEMENT OF THE BELLEVIEW SHOPPING CENTER SO HE CAN PUT UP SIGNS ALONG THESE PLACES SAYING IF CAUGHT THESE SAFEWAY EMPLOYEES WILL GET A FINE OF $100 SO PLEASE GREG IF YOU ARE READING THIS PLEASE GET IN TOUCH WITH ME BECAUSE IT SEEMS NO ONE ELSE CARES ABOUT THESE SMOKERS THAT COME ALL THE WAY DOWN AND DO THERE SMOKING IN FRONT OF OTHER PLACES; I FIND IT VERY VERY OFFENSIVE AND NASTY BECAUSE I AM NOT A SMOKER PLEASE SEE WHAT SOMEONE CAN DO PLEASE.
    RESPECTFULLY,

    • You know what's stupid? Your post! It makes no sense what you're trying to say.
      What's not stupid? Punctuation! You should try it!

  • I have been safeway in Addison plaza in md on many occasion and they never have proper personel.
    line are too long and nobody cares. thing need to change if want to keep my bussines

  • Safeway stores are getting to be more and more fraudelant in advertising fresh produce/fruit and its not, bakery items are not made correctly as use to be but still the same price (sticky buns have no topping on top and sides as suppose to have) Safeway claims not to be able to get regular raisin bread but from the same place they get and stock raisin/cinammon bread??? Constant lies.
    Managers are difficult to see, long lines at check out, checkers ignore don't call for help, managers hide out when they should be watching the lines and make sure more checkers are called to check. Checkers and courtesy clerks too busy visiting about personal things to pay attention to their job

  • I frequently buy Safeway Select Whole Cashews which are usually excellent but for sometime now I have been getting some rancid ones. I complained to the manager that they are displayed right next to a refrigerated case and the warm air is blowing right on them, no wonder they are getting rancid. The manager said that the Corp. office has strict rules where things are displayed and they couldn't do anything about it. Anytime I get a carton that is the least bit off, it is going right back to the store.

  • I stopped shopping at my usual store, they stopped carrying some of my favorite items, went to Safeway…wrote a check…had to wait until the cashier could get a manager over to ok my check, being it was the first one I wrote, I was NOT as they said in the computer yet…ok. I went in yesterday…same thing…could not find a manager…waited and waited, finally…she told me to swipe my drivers license through their machine AGAIN…well, going to have to find another store to shop at…won't go through that again.

    • The reason for this is, because your check had not been deposited. They had no way of knowing if it was bounced or not. Until it was cashed and approved it will ask for your id.

    • Wow, I'm surprised they actually take checks. I'm even more surprised that you PAID WITH A CHECK! Who does that anymore?!?!? Rather than complain about how you are soooo "inconvenienced" and need to find somewhere else to shop, DON'T PAY WITH A CHECK! But, if you INSIST, you will actually make EVERYONE in line behind you MUCH happier, trust me. I would have thought it would be MORE of an inconvenience for you to now start going to the THIRD closest store from your house just so you can right a check (…assuming you will even be able to at that store) than it would for your to JUST USE A FREAKIN' DEBIT CARD!!!!!

  • Boycott Safeway. Tired of their trash in 707.all the carts that show up in my town my neighbors yard the street corners all in my path will go to the dump.i called and they do not care.and the bags get used for dog poop.retirement means cleaning up Safeway poop.

  • My wallet was stolen out of my purse at the Safeway in the Village of Harper's Choice in Columbia, MD. The management did not care! Boycott Safeway, I know I do.

    • I agree I used to work for a company that did work for safeway and the boss used to really screw them on the billing I could not be apart of that anymore it made me sick how many hours he was adding to each work order after us contractors would complete the job so safeway is getting screwed in the end they may be screwing customers but they are getting theirs too

  • I will not shop at Safeway anymore. When first issued their "membership" card years ago I was told that was so I wound not have to clip coupons. Now in order to get best prices I must get on line and effectively LOAD COUPONS JUST FOR U. This is not a customer focused company. They should not do this to 'MEMBERS".

    GO TO KROGER, FRED MEYER, QFC. They have no coupons to load, better prices and friendlier employees.

    • hello; don't u mean go to cvs i never heard QFC what is that. sorry
      anonymous
      and i don't know how u feel about the people that smoke at other stores that work at safeway but i think it is appauling for the employees to bring there NASTY CIGARETTES IN FRONT OF PLACES THAT THEY DO NOT WORK LIKE CVS OR PRIMO'S WHICH IS AN EATING PLACE AND THE SMOKE GOES INSIDE THE EATING PLACE I AM A NON SMOKER AND I AM TRYING MY BEST TO DO SOMETHING ABOUT THESE TERRIBLE PEOPLE THAT SMOKE WHERE THEY ARE NOT TO BE SMOKINGGGGGGGGGGGGGGGGGG HAVE A NICE REST OF THE EVENING. ANONYMOUS

    • HEY ANONYMOUS, KNOCK OFF THE STEREO-TYPING. OH AND BY THE WAY, IT'S "THEIR" CIGARETTES, NOT THERE. BEFORE YOU HAVE YOUR LITTLE FIT AND TRY TO BELITTLE PEOPLE THAT SMOKE, TRY SPELL CHECK.

    • What exactly was the stereotype? That smokers smoke in front of stores? That just simply is NOT a stereotype… Also, what did your spellcheck do when you typed their and there in your reply? That would be nothing because, well, both are spelled correctly. It was the grammar that was incorrect, not the spelling.

      Also, to the genius that said to go some place else if they don't like to be around smokers: If the point of contention is that people happen to be smoking at the entrance of a lot of stores- how is one supposed to go somewhere else where they may encounter the same thing? The point (and typically the law) is to not smoke in front of an entrance. But if EVERYONE else should cater to you, why don't you just smoke inside- and if anyone has an issue with it they can leave? Oh, because that is just stupid- and illegal. But hey, I bet your teeth are clean and shiny! not to mention how clean & fresh you, your car, your house, your clothes all smell! MmmHmm!!!… ick

  • I congratulate Safeway on their new "Gun Free" store policy. That guarantee's all their customers the right to be victims the next time some coward goes on a shooting spree…..Way to go Safeway……Works right along with the rest of your Liberal Agenda…….

  • I went to work last night and was harassed about my back sprain / injury the whole time I was there. They claimed it couldnt have happened there. I cannot beleive the way people are now a days! They act like I am going to take them to the bank. I am going through recovery and I have medical documentation. So I agree about being careful working for safeway! They are an organized group of gossiping back stabbers!

  • Safeway is araassing ex-employees after this individual Or not anymore work For this company if you going To work For safe way becarfully

  • I recieve a letter from you..requesting my personal imformation lime social security.And name And last name And also my personal adress if you..continue send To my a letter I will sue you To made you stupit.company stop it …. Understand….

  • I want to congratulate Safeway for coming up with a new euphamism: Easy Scoop Package. Basically it means "air added". It's the latest thing in ice cream.
    It's the same concept that corporations have been using for a while, such as the Yoplait Co. with their "whipped" yogurts. So now it's four ounces for the price of six. (And that for the price of what used to be eight.) Do you feel as good as I do paying for air??

    Safeway has done an amazing job over the past year and a half by first, "lowering prices on thousands of items throughout the store". Yep, they did that, which was nice for a bit. But only a few months later they did a big re-packaging move, reducing the amount of many products by 8 to 15 percent and making new packages that appeared to hold the same amounts as before. Then six months or so later, they begin to raise prices back to where they were originally, or even higher, depending on the product. So, the net result is that you're getting less and paying more.
    I couldn't believe it when Pantry Essential ice cream was introduced. The first ingredient is . . . WATER. Yep, we're paying for added air and added water.

    I have resisted buying groceries at the Big Block store that moved in three years ago, but I think it is time that I give them a try. I am getting tired of all the games that Safeway has been playing lately.

  • PISSED OFF REGULAR CUSTOMER!!

    WHY IS IT THAT THE MANAGER OF SAFEWAY DOES NOT KNOW HOW TO PROCESS A WESTERN UNION TRANSACTION??

    BUT SOMEONE UNDER HIM DOES???

    WHY WOULD THE ONLY PERSON THAT DOES KNOW HOW TO PROCESS A WESTERN UNION TRANSACTION GO TO LUNCH @7PM KNOWING THAT WESTERN UNION CLOSES AT 8PM???

    WHY DID I HAVE TO WAIT AT SAFEWAY FOR 35 MINUTES UNTIL THE STORE MANAGER FINALLY COMES AND TELL ME
    "THE ONLY THAT DOES KNOW HOW IS AT LUNCH, AND BY THE TIME SHE GETS BACK ITS CLOSED! SO TECHNICALLY IT CLOSES AT 7PM NOT 8! SORRY ABOUT THAT"
    CAN I SAY RUDE????
    ATTITUDE AND ALL!
    I WORK RETAIL AND I WORK AT THE CUSTOMER SERVICE DESK ! MY MANAGE AND OFFICE PEOPLE KNOW EVERYTHING THAT I DO PLUS MORE!
    SO FOR A MANAGER TO TELL ME THAT AN ASSOCIATE WAS ON LUNCH AND HE DOES NOT KNOW HOW TO PROCESS A SPECIFIC TRANSACTION JUST SHOWS THAT HE NEEDS TO BE RETRAINED AS A MANAGER !!!

    **I'M A REGULAR CUSTOMER AT THIS SAFEWAY! I KNOW HALF THE WORKERS AND THEY ALL KNOW MYSELF, HUSBAND AND SON**
    I WAS ANGRY AT THE TIME I SPENT WAITING FOR NOTHING AND THE UNNECESSARY ATTITUDE WHILE TALKING TO ME!
    #NOT A HAPPY CAMPER !

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