Reach Out To Albertsons Corporate Office – Complaints – Review 

Albertsons Homeless Taking Over parking lot!

I have been shopping at your store in Murrieta, CA. (Winchester St. location) for over 15 years. Your store has been successfully suppling my family of 4 groceries at $300 a week. Great store and people working there. My issue is the homeless that have taken over the front entrance. Yesterday I had a homeless person at each side of the doorway and one on a bike checking car doors. Talked to the manager and he stated he couldn’t do anything but ask them to leave. As we were talking 2 guys walked in and grabbed some stuff and ran out. His reply was they do this all the time. You need a security person at that store before I will go back. It’s only a matter of time till something tragic happens.

I am a part time employee at the local Albertsons in town here. Every month I have to reload my account so that I can get my monthly employee discount. Problem is your app doesn’t load most of the time on my phone. So how am I suppose to update every month when I can’t open the app ?????? It is very frustrating and confusing. If Albertsons wasn’t the only store in town, I would never shop there!

2037 meat department Theresa NelsonTheresa is amazing I’ve been ordering chicken breast for my husband for a few months and she always has it ready … with a friendly hello… double bagged … and ready to go … Great customer service

We have been trying for 2 days to get a grocery order delivered to our 90 y/o mother in Northern California, we live in Utah. The system you have in place is not effective or efficient. Using a 3rd party such as Door Dash has left us with fear and frustration as after 2 days she is still without food. We were initially told the order would be delivered yesterday between, 3:00 and 4:00. We gave a phone number to call when the driver got there to deliver the groceries so she could let them in. She called at 5:00 to say they never came and upon us checking the website, it said they were delivered at 3:45. That was a lie. she never got a call or the food. We called to see what happened and were never told what the problem was or how it occurred, just said they would give a refund and re-order for today by 11:00. It is now 2:00 her time there and she again has not received her order and has gone 2 days now with no food. In calling Alberton’s they transferred us to another person who is over deliveries and then to the delivery person who doesn’t know who the driver was or where the order is. The solution to them was to refund the order. How does that fix this problem and get food to my mom? If this is a issue with your system, you need to find out where the root cause is and fix it. Having to spend 2 hrs. on the phone with 3 different people who don’t know what the other one does is not a way to do or stay in business. We need answers and we need to feed our mom. 2 day, 2 hrs. on the phone and no grocery order resolved. Corporate should be very concerned.

I went to Pavillions to buy an item advertised in a Albertsons/vons newspaper ad valid may 3 through 9. the item was for bi-colored corn advertised at 2 for $3. I found it in the store and was charged $0.99 each. it was also falsely marked as “white corn.” the produce manager said that the ad did not apply at this store. Is not Pavillions owned by Vons/Albertsons? this is FALSE ADVERTISING. also there is no phone number for customer service listed on the ad. Vons/Albertsons/Pavillions has extremely BAD customer service, advertising, and service. I will now shop at Aldi, Sprouts, and Kroger Ralphs. you stink. good bye.