Reach Out To Hy-Vee Corporate Office – Review and Complaints 

Hy-Vee, Need to talk with a person. Auto system is terrible.

Hy-Vee, gift cards sold at Hy-Vee in Spencer, Iowa. Don’t purchase gift cards in Hy-Vee. Our son bought one of our daughters a Subway Gisft Card at Hy-Vee in Spencer, Iowa. Today the daughter and I went to Subway in Spencer only to find out the card doesn’;t work and they’ve been selling them to customers, and they don’t work at Subway. We’re not the only customers that have Subway Gift Cards from Hy-Vee. Our Daughter took the Gift Card Back to Hy-Vee only to be told they don’t refund gift cards. The Customer Service lady tried calling the number on the Gift Card only to find out there’s no answer, she also tried the number on the gift card only to find out the card doesn’t work. Hy-Vee is checking to see what can be done about it, they’ll call our daughter tomorrow, in the mean time they took the Subway Gift Cards off the shelf. If Hy-Vee sells those Gift cards they should back them up, they have to be receiving some kind of kick back to have them in their store. It was a $30 dollar gift card, makes one wonder how many Gift Cards were sold that are fraudulent and will our daughter ever get the money back that her brother spent for a Christmas Gift ? Sad when we can’t purchase a Gift Card and be able to use it. I guess the solution would be to only purchase Gift Cards at stores that will redeem them.

Hy-Vee, I went to get some of my shots I could not get waited on. There were at least 5 people back there and I was the only customer at the counter.

I again have been double charged at Hyvee. Last time I stopped all business with you and it took me two weeks to get a refund which I didn’t get till I went on-site and demanded it since it was a significant amount. Now you’ve done it to me again I purchased a few items and rounded up my transaction to help the poor which I believed caused the problem, “I WILL NEVER DO THIS AGAIN AT HYVEE!”, and it charged me 14.00, and then another transaction on the same Bank Transaction ID Number 029803072 for $15.00. The 15.00 was correct cause I tried to round up and help others. The 14 was stolen and fraudulent and I want my money refunded! I can no longer trust your company to do business with me unless paying cash, no telling how many times you’ve ripped me and others off and we just didn’t catch it.

The store need a place for old folk to sit for a minute while shopping? Visited Jacksonville, IL store 12-01-2023. With my wife and our 14-day list, we found many great things in and about the store. There was no Brooks ketchup we purchased from the store brand. There is no place for folks like us in our eighties to sit for a few minutes before completing a task. only recognize timely recognize p purchases of the store brand. The real issue was no place for old folks to stop and rest., or sit down for a few moments. Grocery day is the most demanding day with editing the list shopping for it and carrying into the ale issue was there is no place. we will both be in our Eighties by 2023. One item we could not find was Brooks ketchup