- HEB Corporate Office Headquarters HQ
HEB Corporate Office Headquarters HQ
How to Contact HEB Corporate Office Headquarters HQ
HEB Corporate Office Address:
646 S Main
San Antonio, TX 78204 USA
HEB Corporate Phone Numbers and Websites
Corporate Phone Number: 1-210-938-8000
Customer Support: 1-800-432-3113
CorporateOfficeHeadquarters.com is not associated with HEB Grocery Stores. This website is for information, reviews, feedback, ratings, and complaint purposes only.
HEB curbside service gone wrong
August 15, 2023
I order curbside at approximately 2:15 pm today for pick up at 8:30pm_9:00pm. I receive a text at 5:31 pm explaining due to a system issue y order was delayed. Understood. At 8:40 pm a lady on the phone stated that the order has been canceled and I would receive a full refund. Understood. so, on my way home I stopped to buy a couple of items. Only to find that my funds were not returned back onto my card yet. I retrieve another method of payment which brings me here I called 245-226-3678 and _eff answered not too much of an enthusiastic guy but did give me some info on my funds. Lead me to believe that had customer service skills until he quickly disconnected our call. Now I am unhappy with this issue because I was presented with a solution for this issue in which I have to figure out how to purchase groceries on a fixed income for my family now while being on a release recovery under my Physician’s care early this morning.