Customers may look for the Rouses corporate office when a store manager has not resolved a complaint involving checkout service, employee conduct, pricing, returns, prepared foods, delivery, product quality or another store-level concern. This page provides the Rouses headquarters address, corporate phone number, email, complaint escalation steps, company information, reviews and related resources.
Rouses Corporate Office and Headquarters Contact Information
Rouse’s Enterprises, LLC does business as Rouses Markets. The company’s corporate operations are based in southeastern Louisiana.
- Company: Rouse’s Enterprises, LLC, d/b/a Rouses Markets
- Rouses Corporate Office Physical Address: 179 Rouses Drive, Schriever, LA 70395
- Official Corporate Mailing Address: Rouse’s Enterprises, LLC, d/b/a Rouses Markets, P.O. Box 5358, Thibodaux, LA 70302-5358
- Rouses Corporate Office Phone Number: 1-985-447-5998
- Rouses Corporate Email: in**@****es.com
- Official Contact Page: Rouses Contact Us
- Official Website: www.rouses.com
- Store Locator: Find a Rouses Market
- Careers: Rouses Careers
- Chief Executive Officer: Donny Rouse
Important: The Rouses corporate office number is a general corporate contact number. It should not be treated as a dedicated customer-service, delivery, payroll, benefits or Rouses HR phone number. Store-specific problems should normally begin with the local store manager.
Which Rouses Address Should You Use?
Rouses’ official contact page currently directs corporate correspondence to its P.O. Box in Thibodaux. The physical address at 179 Rouses Drive in Schriever continues to be associated with Rouse’s Enterprises in business records.
For a written complaint, use the official Thibodaux mailing address unless Rouses gives you a different department-specific address. Do not mail original receipts, payment cards, medical records, employment records or other irreplaceable documents.
Choose the Correct Rouses Support Route
Selecting the right contact route may produce a faster response than beginning with the Rouses main office.
- Store complaint: Ask for the department manager or store director at the location involved.
- Pricing, coupon or checkout concern: Bring the receipt and relevant shelf tag, advertisement or coupon to the store’s customer-service desk.
- Return or refund: Start with the store where the purchase or attempted return occurred and review the official return policy.
- Prepared food or product-quality complaint: Contact the store and retain the receipt, packaging, product label and photographs when appropriate.
- Delivery or pickup problem: Review the order confirmation to identify the store and service that processed the order.
- Product recall: Review Rouses’ official product-recall page and follow the instructions provided for the affected item.
- Employment application: Use the official Rouses careers page or speak with management at the location where you applied.
- Corporate or unresolved complaint: Use the official contact form, email in**@****es.com, call 1-985-447-5998 or send a written complaint to the official corporate mailing address.
What to Have Before Contacting Rouses
Prepare the information Rouses may need to identify the store, transaction or product:
- Store location and store number, when available
- Date and approximate time of the incident
- Receipt, order confirmation or transaction details
- Product name, barcode, lot code or expiration date when relevant
- Names or positions of employees or managers already contacted
- Photographs of the product, receipt, shelf tag or packaging when helpful
- A brief description of the resolution you are requesting
How to Escalate a Rouses Complaint
- Start with the department: Give the department manager an opportunity to review the concern.
- Ask for the store director: Escalate unresolved store-level complaints to the manager responsible for the entire location.
- Document the issue: Save receipts, photographs, order records and notes showing whom you contacted and when.
- Contact Rouses corporate: Use the official contact form, corporate email or corporate phone number and identify the store involved.
- Request follow-up: Ask for a reference number, written response or review by the appropriate district or corporate department.
- Send a written complaint: For a serious unresolved matter, mail a concise letter to Rouse’s Enterprises, LLC, d/b/a Rouses Markets, P.O. Box 5358, Thibodaux, LA 70302-5358.
A useful complaint explains what happened, when and where it occurred, who was contacted, what response was received and what reasonable resolution is requested.
Common Reasons Customers Contact Rouses Corporate Office
Customers may contact the Rouses Market corporate office about:
- Unresolved store-manager complaints
- Employee or manager conduct
- Checkout and customer-treatment concerns
- Pricing, coupon or receipt discrepancies
- Refund and return disputes
- Prepared-food freshness or quality
- Product recalls and food-safety concerns
- Delivery, pickup or order problems
- Accessibility or store-condition concerns
- Employment, vendor or community inquiries
If food may be unsafe, do not consume it. Keep the packaging and identifying information and follow any instructions provided by Rouses, the product manufacturer or the appropriate public-health authority.
Rouses HR and Employment Questions
Rouses does not publish one universal public HR phone number for every applicant, employee, former employee, payroll question, benefits matter or workplace complaint.
Applicants should use the official Rouses careers page or contact the store associated with the position. Current employees should use their manager, established internal employee resources or the appropriate company HR channel. The general corporate office number may be able to route a legitimate corporate inquiry, but it is not identified as a dedicated Rouses HR number.
Never post employee identification numbers, Social Security numbers, payroll records, disciplinary documents, private manager information or other confidential employment details in a public review.
Rouses Reviews and Complaints
Visible reviews submitted to CorporateOfficeHeadquarters.com describe individual experiences involving checkout treatment, prepared-food quality, delivery interactions and employee workplace concerns. These comments reflect the experiences of individual readers and should not be treated as findings about every Rouses store or employee.
A helpful review should identify the store’s city or location, the approximate date, the department involved, whether a manager was contacted and whether Rouses responded. Avoid naming individual employees unless necessary, and do not publish private or sensitive information.
About Rouses Markets
Rouses Markets is a privately held, family-owned regional supermarket company. Anthony J. Rouse, Sr. opened the first Rouses grocery store in Houma, Louisiana, in 1960. The Rouse family’s produce-business history extends back to City Produce Company, established in 1923.
Donny Rouse is the company’s third-generation CEO. Rouses’ official company history reports more than 8,400 employees and 76 stores across Louisiana, Mississippi and Alabama. Its stores offer groceries, fresh produce, meat, seafood, bakery items, prepared foods, wine and spirits, local products, catering and pickup or delivery options at participating locations.
Rouses Competitors and Related Corporate Office Pages
Rouses competes with national and regional grocery retailers throughout the Gulf Coast and southeastern United States. Related corporate office pages include Publix corporate office, Kroger corporate office, Winn-Dixie corporate office, Walmart corporate office, Aldi corporate office and Whole Foods corporate office.
Related Consumer Resources
- Rouses Contact Us – official corporate contact form, mailing address, email and phone number.
- Rouses Store Locator – locate the store connected to a purchase or complaint.
- Rouses Return and Coupon Policies – official return and coupon information.
- Rouses Product Recalls – current product-recall notices and instructions.
- Rouses Careers – applications and employment opportunities.
- About Rouses Markets – official company history, leadership and store information.
Frequently Asked Questions
Where is the Rouses corporate office?
Rouse’s Enterprises is associated with a physical corporate office at 179 Rouses Drive, Schriever, LA 70395. Rouses’ official contact page directs corporate mail to P.O. Box 5358, Thibodaux, LA 70302-5358.
What is the official Rouses headquarters mailing address?
The officially published mailing address is Rouse’s Enterprises, LLC, d/b/a Rouses Markets, P.O. Box 5358, Thibodaux, LA 70302-5358.
What is the Rouses corporate office phone number?
The Rouses corporate office number is 1-985-447-5998. It is a corporate contact number and not a dedicated service number for every store, order or employment matter.
How do I email Rouses corporate office?
Rouses publishes in**@****es.com as its corporate email address. Customers can also use the official online contact form.
How do I complain to Rouses corporate office?
Begin with the department manager and store director when the complaint concerns a particular location. If the matter remains unresolved, contact Rouses through its official form, email, corporate phone number or mailing address. Include the store location, date, receipt information, previous contacts and requested resolution.
Does Rouses have a customer-service phone number?
Rouses publishes 1-985-447-5998 as its corporate office number but does not identify a separate universal customer-service number. Store-specific concerns should normally begin with the local store.
What is the Rouses HR phone number?
Rouses does not publish one universal public HR phone number. Applicants should use the official careers page, while current employees should use internal employee resources, their manager or the appropriate company HR channel.
Who owns Rouses Markets?
Rouses Markets is a privately held, family-owned company operated as Rouse’s Enterprises, LLC. Donny Rouse is the third-generation CEO.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has helped consumers locate corporate addresses, headquarters phone numbers, company information, complaint routes and public review pages for major and regional businesses.
Information is reviewed using official company contact pages, corporate resources, location directories, policy pages and visible reader experiences. Addresses, telephone numbers, leadership, store counts and support procedures can change, so readers should verify time-sensitive information directly with Rouses before mailing important documents or visiting an office.
Page Update Note
This Rouses corporate office page was updated on August 4, 2026. The update added Rouses’ official Thibodaux mailing address, retained the Schriever physical office listing, verified the corporate phone number and email, and added current company, complaint, review, employment and support information.
Disclaimer
CorporateOfficeHeadquarters.com is an independent consumer information and review website. It is not affiliated with, endorsed by or sponsored by Rouse’s Enterprises, LLC, Rouses Markets or any individual Rouses store.
CorporateOfficeHeadquarters.com cannot access orders, issue refunds, contact store management, submit employment records or resolve complaints on a reader’s behalf. Company names, logos and trademarks belong to their respective owners. Contact information, store policies and complaint procedures may change without notice.
Share Your Rouses Experience
Have you contacted a Rouses store manager, the Rouses corporate office or another company department about a complaint? Share your experience below, including the general store location, issue type, support route used and whether Rouses responded.
Do not post payment-card information, complete receipt or order numbers, home addresses, private phone numbers, employee records, account credentials or other sensitive personal information.