Reach Out To Ralphs Corporate Office – Review and Complaints 

Ralphs, Shelves and isles are so overcrowded. I have been shopping at my neighborhood Ralph’s in Fullerton for over 20 years. For the last couple months or so I walk in there and I feel like I am in a jungle. A couple years ago, the shelves went up higher and then end caps were put in. Now there are stands of products in the isles, which only allow a cart to pass by. With the density of our cities increasing, I don’t want to go to the supermarket and feel like I am in a cave. These products taking isle space are not of high-quality – they are mostly unhealthy junk food. It is very disconcerting that Ralphs has to pack their stores and make them look so rubbishy and tacky. At this point, I am considering finding another grocery store since the design of the Ralph’s on Harbor and Fullerton has become unpleasant to shop in. I do want to complement the checkers/staff that have been at this store for many years with for their good manners, helpfulness, and friendly personalities. Unfortunately, some of the new staff needs to learn better customer service, and improved demeanor. I do hope that Ralphs can find someone more astute and design to make their market more appealing. At this point, I do not have any photos but next time I go into the store, I will take some pictures and send them in.

Ralphs, Boost delivery program. I am trying to join the Boost program for free delivery for a trial. And no one at the store understands anything about it and it’s charging me for delivery. Why doesn’t anybody understand this program? You asked me to join and when I join nothing works.

Customer service is in the toilet!

Teach your staff how to professionally and politely interact with the guests especially when there is an issue that needs to be resolved. Some of your staff on Woodman are rude and disrespectful, especially the one this morning watching over the self-checkout lines, I have had the same issues with her in the past, a poor representation for your company. Should be retained or fired, fired would be preferred because she has no respect for the elderly.

Greetings,

We Shall Be Reaching Out To The Corporate Office –

Within The Possibility Of Ralph’s Partnering With Door Dash For Home Delivery …

As We Shall Be Homebound, Providing Door Dash As Grocery Delivery Service Shall Be a Wondrous Blessing…

(Our Local Ralph’s Markets Offer Not Home Delivery Service)

For This, Our Only Other Option Shall Be InstaCartF For Grocery Delivery…

Please Consider Partnering With, Joining Door Dash As An Alternate Source For Our Nourishment Delivery Requirements.

Many Thanks,

Bright Blessings,

I have a complaint about the store at Brea and Imperial in Brea. Customer service there is the worst I’ve experienced after Walmart. A competitor closed nearby and they got busier but didn’t appear that they scheduled more help. Just returned from shopping there. There were two checkstands open and a checker overseeing the self check out. There were no boxboys on the front end. The lines were long and I asked the checker if he could call for more help. He said this is all we have. It’s they will give us. I don’t know how long I waited, there were two people ahead of me but my ice was melted when I got home even though I picked it up last. I asked them to call the manager and they said she is off today…SATURDAY. I was in there a few weeks ago and there was only one checker. I asked her to call for help but she said there wasn’t any to call. Asked to see the manager and she told me she was the manager. So the manager was the ONLY person in the whole store that could check??

Please have someone check this out. It is very frustrating.