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  • Ralphs Corporate Office Headquarters

Ralphs Corporate Office Headquarters

How to Contact Ralphs Corporate Office Headquarters HQ

1100 W. Artesia Blvd.

Compton, CA 90220

Corporate Phone Number: 1-310-884-9000

Fax Number: 1-310-884-2601

Customer Service Number: 1-888-437-3496

Ralphs Rewards: 1-800-660-9003

Check Approval: 1-800-917-6484

Gift Cards: 1-800-443-4438

 
  • To whom it may concern:
    I live near your 5245 W Centinela Avenue store and have been a loyal customer for 13 years. While I was in your store yesterday I was on the unlucky end of some very rude and unprofessional behavior by one of your checkers helping at the self check out. She was wearing a big pink hoodie with some writing on it and I engaged her, to ask her what the writing meant, she stared right through me as though I didn’t exist, turned her head, and walked way. I thought maybe she was just busy or didn’t hear me so when she came back in my direction I asked again and she did the same thing again.

     
  • I am sick and tired of your store in Redondo Beach. I waited 20 minutes in line and not just the last visit but every week. On top of that when they finally did open another lane, the person didn't bother to come down and ask the next person in line but just opened her lane and left those of us who had been waiting wait! On top of that we (the customers) have been bagging our own groceries because there is no one to do that. On top of that I get charged 10 cents a bag! This is rediculous! Time to change stores. Good bye Ralphs!!!!

     
  • Dear Sir or Madam, After being a loyal and very pleased customer at both Glendale Ca stores on Wilson and also the Central/Stocker store for 30 years I am sad to file a complaint today. Around 4:30PM today Dec. 5 2020 I decided to walk to the Central/Stocker store to purchase some milk. I was pleased to see that the wait outside line had been put in place again but the customers were not complying with social distancing. I went to the other end of the store entrances and asked to speak to the manager. I explained the situation, informed him that I was over 65 in age, before leaving my home had not been aware that the line had been started again, said that I had been a customer for 30 years, only wanted to pick up some milk but he refused to let me in the store. He suggested I use the senior hours!!!!! Did he expect me to come back another day for a carton of milk! I had no problem to stand in line but again the part of the line the staff could not see were not social distancing. I don't think my request was unreasonable. I also informed the manager that I had walked over from home and did not have my car. He still refused. Very sad and disappointing interaction.

     
  • Ralphs Store Complain Letter

    Location address:
    25 E Alameda Ave,
    Burbank, CA 91502

    For almost 15 years my family has been shopping groceries at this location. We’ve seen good and bad customer service, which is normal in every place. However, there is this new hire name Marcos Asacki, a courtesy clerk, who has disrespected my wife and the way he looked at my kids is overwhelmed. He has no respect for woman.

    I would like to bring this to your attention and have the right action taken. For now this is a friendly complain but it will reach YELP and Burbank news if my family continue to encounter this person at that location or any Ralph’s store as matter of fact.

    We asked for his information, if name is not misspelled:

    Name: Marcos
    Last Name: Asacki
    Hiring Manager: Celine

    Please avoid further action if not lawsuit!

    Respectfully,

    Allan

     
  • anonymous,
    Christmas, 2019, i purchased the Turkey Dinner.. mashed potato's,gravy.stuffing, string beans,sweetpotato casserol, hawaiian rolls, pumpkin pie ——– $ 70.00 sounds good, huh?
    which WASN'T !!! …. how they cooked that turkey, i have NO idea !! moist, it was ….. but the TASTE" TNDISRIBABLE "
    90 % still in my fridge .. MAYBE " ALL " ralph's are created differently, or NOT !! gonna' call corporate and see if i can get my $$$ back..

     
  • If you don't get rid of your self service registers I'm not shopping at any of your stores. Twice, I had issues using them. The first time there was no attendant. Why are you bothering us to work for you? You don't lower your pricing only raise them. I hate to do your digital coupons to much work to do them. Your staff lack professionalism and your company lacks good customer service it doesn't exits. Your staff walk around and ignore us they talk and do nothing to earn the money you pay them maybe some do. I don't supervise your stores so I can't say that it's all your employees. Regardless your managers aren't taking care of making sure your customers are taken good care of no lack of respect or care since they may not care it's because of your customers you in business.

     
  • I have been a very frequent customer at the Cloverfield Ave Santa Monica store for 20 years. Using checks (from the same account) as payment and often getting some cash additions to the purchase. Recently my checks have been declined by the new Certegy Service now used by Ralph’s. The Store staff and management have been no help. Calling Certegy has been frustrating and futile experience. Calling the Raplh’s corporate customer service phone number provided me with the fact that the check clearing system works on a quota – taking so many checks from a location before rejecting others. This seems odd and not plausible.

    So good bye Ralph’s. I’m off to Von’s.

     
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