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  • Magic Jack Corporate Office Headquarters

Magic Jack Corporate Office Headquarters

How to Contact Magic Jack Corporate Office Headquarters HQ

Magic Jack USA
931 Village Blvd – Ste 905
Box No. 386
West Palm Beach, FL 33409 USA
Corporate Phone Number: 1-800-624-4252
Website: https://help.magicjack.com

 
  • I unblocked a number in my account at my.magicjack.com. It will not register as unblocked on my phone. T-Mobile, my cell phone provider, unblocks numbers saved to my phone directly from my phone. Magic Jack will not be unblocked. I am going to complain on the review sites on the internet. Others need to know that the system will not block.

     
  • Magic Jack customer service call center is based in the Philippines. Naturally, no one there has any idea how to help. They are trained to read from a script and have no managerial support to assist with escalated problems — or so they say. They are supposed to be able to file a complaint for manager review on your behalf.

    If you have a pre-paid international calling plan, check your app. It's likely that you can no longer use that balance. Magic Jack did not provide ANY warning that they were cancelling and then providing "upgrade only" access to their standard service plan. In short, you forfeit any balance or you pay more than double to get a device and use a service that only benefits customers with advanced international calling needs.

    It's not like Skype does not provide the same service. So, demand that they issue you a credit and move your money over to Skype. At least we know Microsoft is an American company that can be held accountable. Bill Gates is on social media so he can be addressed in public if his products are poor. Otherwise, post/share alternate tools that provide a similar service! I know you can make free calls to friends and family via Facebook Messenger and What's App. If anyone knows apps that allow international calling to businesses (same as calling card), please advise.

     
  • WORST CUSTOMER SERVICE EVER!! After being transferred 5 times and got nowhere I asked to speak to a supervisor and she says the don't have supervisors.. so I asked for her name and and she said she was not allowed to to give her name and then I demanded to speak to what eve kind of superior she reports to and she yelled out something in I don't know what language and hung up on me.

    Do yourself a favor and DON'T FALL FOR THE SCAM!!!

     
  • How to reset Magic Jack. tight a MJ to the string and then dip it in toilet bowl for 21 seconds no more no less. your problem is solved. Trust me

     
  • Dear MJ.,
    I do not understand why you charge admiration fee on order why don't you use the word TAX, is this have anything to do for to avoid to pay tax. If so I believed IRS love to check out this issue.

     
  • My mother was having problems with her magic jack plus phone line. She purchased a new magic jack plus believing the problem would be solved. Today she was told that her magic Jack plus had been hacked by the Russians. Now in addition to paying for the new magic jack plus, she has had to pay an additional $100 to keep her phone line hack proof. She is a widow, living on social security. Why is it that security against hackers is not automatically provided to all magic jack customers. I would assume that situations like this are reported to the FBI and homeland security.

     
  • Byron Kessler- DONT EVER BUY MAGIC JACK- EVER. THEY ARE SCAM ARTISTS. THE TECH PEOPLE IN INDIA OR PAKISTAN ARE THE SCUM OF THE EARTH. GET A GOOGLE E-MAIL ACCOUNT FOR FREE AND ON THE BOTTOM OF THE PAGE CLICK ON THE TELEPHONE ICON TO MAKE ALL THE SAME CALLS FOR FREE THAT MAGIC JACK CHARGES YOU FOR.

     
  • Byron Kessler- DONT EVER BUY MAGIC JACK- EVER. THEY ARE SCAM ARTISTS. THE TECH PEOPLE IN INDIA OR PAKISTAN ARE THE SCUM OF THE EARTH. GET A GOOGLE E-MAIL ACCOUNT FOR FREE AND ON THE BOTTOM OF THE PAGE CLICK ON THE TELEPHONE ICON TO MAKE ALL THE SAME CALLS FOR FREE THAT MAGIC JACK CHARGES YOU FOR FREE.

     
  • I have just reported this Magic Jack corp to the Attorney General Consumer Div for cheating me out of a Pre Paid 5 year service. I still have another year of service left and the Magick Jack phone wont work any more because they say the service is expired. I have the original receipt to say different they insist on not continuing my paid up service unless I buy an additional 5 more years of which I wont ever. Not to be trusted We will see what the Attorney General has to say. D

     
    • I could have written the above entry! Same thing happened to me! How can we put these criminals out of business? Anyone have any luck getting their $$ back?

       
    • Dee…. did you hear anything? I could have written your post! I hate being scammed! How can we put these people out of business!?

       
  • Ever take an electronic gadget, phone, radio, etc. smash the CRAP out of it, didn't that feel great? You should try doing this to your M.J. Crap, I did….what a relief. I have talked at least 20 people out of buying the M.J….!!!! Going to keep up the good work!!!!

     
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