Ashley Furniture Industries is a furniture manufacturer and retailer headquartered in Arcadia, Wisconsin. People often search for the Ashley Furniture corporate office when they need the headquarters address, main office phone number, customer care, delivery support, warranty help, missing item assistance, Ashley HomeStore complaint routing, financing support, or a way to escalate an unresolved furniture issue.
Ashley Furniture Corporate Office and Headquarters Contact Information
- Company: Ashley Furniture Industries, LLC / Ashley Furniture Industries, Inc.
- Retail Brand: Ashley / Ashley Furniture / Ashley HomeStore
- Ashley Furniture Corporate Office / Headquarters Address: 1 Ashley Way, Arcadia, WI 54612, USA
- Ashley Furniture Main Office Phone Number: 1-608-323-3377
- Ashley Customer Care: 1-866-436-3393
- Ashley Warranty / Consumer Affairs Claims: 1-800-477-2222, ext. 129155
- Warranty / Consumer Affairs Email: ca*****@*************re.com
- Warranty Fax: 1-608-323-6139
- Official Website: ashleyfurniture.com
- Ashley Help Center: Ashley Help and Customer Service Center
- Order Tracking: Track an Ashley Order
- Store Locator: Find an Ashley Store
The Ashley Furniture corporate office phone number is best treated as a headquarters or company contact. For online orders, delivery, damaged items, missing pieces, returns, warranty claims, financing, protection plans, or store-specific complaints, use the Ashley customer-care route, the local store involved, or the warranty and protection-plan route tied to the purchase.
Ashley Furniture Headquarters Address
Ashley Furniture Industries headquarters are located at 1 Ashley Way in Arcadia, Wisconsin. This is the main address customers often search for when looking for Ashley Furniture headquarters, Ashley corporate office, Ashley Furniture HQ, Ashley Furniture Industries corporate office, Ashley HomeStore corporate office, or the corporate office for Ashley Furniture.
Ashley sells furniture through Ashley.com, Ashley retail stores, licensed Ashley HomeStore locations, independent dealers, and related distribution channels. Because some store purchases, local delivery issues, returns, exchanges, and service policies may depend on where the purchase was made, the correct support route may be the local store, Ashley Customer Care, Consumer Affairs, a protection-plan provider, or a financing company.
Choose the Correct Ashley Furniture Support Route
- Online order, delivery, cancellation, or general support: Call Ashley Customer Care at 1-866-436-3393.
- In-store purchase complaint: Contact the Ashley store where the purchase was made and ask for the store manager or general manager.
- Warranty claim after a dealer cannot help: Contact Ashley Consumer Affairs at 1-800-477-2222, ext. 129155, or email ca*****@*************re.com.
- Furniture protection plan claim: Use the protection-plan provider shown on your receipt, plan document, or Ashley Help Center.
- Credit or financing issue: Contact the credit provider listed on your account, such as Synchrony, Concora Credit, Acima Leasing, or another financing partner.
- Replacement parts: Use Ashley’s replacement-parts route and have the product model, serial number, and receipt ready.
- Careers or employment: Use Ashley’s official careers website rather than relying on an unverified HR phone number.
What to Have Before Contacting Ashley Furniture Corporate Office
- Order number, invoice number, or receipt
- Store location, city, and state where the purchase was made
- Purchase date, delivery date, scheduled delivery window, or service appointment date
- Product name, SKU, model number, serial number, fabric code, or collection name
- Photos of damaged furniture, missing pieces, stains, defects, pest concerns, or delivery damage
- Warranty document, protection-plan document, or claim number if applicable
- Financing account details only through the official financing provider
- Names of store managers, delivery teams, service technicians, or customer-care representatives contacted, if known
- A short timeline and the specific resolution you are requesting
Do not post private information in public reviews or comment sections. Avoid sharing full order numbers, home addresses, phone numbers, payment details, financing account numbers, driver’s license information, private delivery photos, or employee personal information.
How to Escalate an Ashley Furniture Complaint
Start with the support route tied to the purchase. If you purchased from Ashley.com, contact Ashley Customer Care. If you purchased from a local Ashley store or licensed Ashley HomeStore, contact that store and ask for the manager or general manager. If the issue involves delivery damage, missing items, delayed delivery, cancellation, refund timing, or incorrect merchandise, keep all receipts, delivery photos, and support notes.
If the store or customer-care team does not resolve the issue, ask for a case number or written response. For warranty issues where the dealer is no longer able to assist, Ashley Consumer Affairs provides a claim route that may require a receipt, product serial number, model number, description of the issue, daytime phone number, mailing address, and email address.
For formal written correspondence, use Ashley Furniture Industries, 1 Ashley Way, Arcadia, WI 54612. Keep your complaint short and factual. Include the store or website purchase route, order details, product information, support history, and the exact resolution you are requesting.
Common Reasons Customers Contact Ashley Furniture Corporate Office
- Finding the Ashley Furniture corporate office or headquarters address
- Looking for the Ashley Furniture main office phone number
- Delivery delays, missed delivery appointments, or repeated rescheduling
- Missing furniture pieces, wrong items, incomplete orders, or damaged delivery
- Warranty disputes, protection-plan denials, or repair delays
- Product quality, cushion support, fabric issues, stains, defects, or pest concerns
- Refund, cancellation, return, exchange, or store-credit disputes
- Store manager, salesperson, delivery team, or customer-care complaints
- Credit, financing, leasing, payment, or account servicing questions
- Difficulty getting supervisor follow-up or a written answer
Delivery, Missing Items, Damage, and Order Complaint Guidance
Many Ashley Furniture complaints involve delivery delays, missing pieces, damaged furniture, order changes, incorrect items, or difficulty getting a clear update. Before escalating, gather the order confirmation, delivery receipt, photos, tracking information, and any messages from the store, delivery team, or Ashley Customer Care.
If furniture arrives damaged or incomplete, document the issue immediately. Take clear photos before moving or using the item when possible. Keep packaging, tags, model numbers, and delivery paperwork until the claim is resolved.
Warranty, Protection Plan, and Product Quality Guidance
For warranty concerns, identify whether the issue is covered by Ashley’s manufacturer warranty, a store policy, or a separate third-party protection plan. Protection plans may have exclusions, claim deadlines, required photos, service visit rules, and separate claim portals.
If a warranty or protection-plan claim is denied, ask for the denial in writing. Keep the original receipt, warranty booklet, protection-plan document, product serial number, model number, photos, technician report, and all claim communications.
Financing, Credit, and Payment Guidance
Ashley purchases may involve separate credit or lease-to-own providers. If the issue involves a payment plan, financing charge, credit card account, promotional financing, lease payment, payoff, or credit reporting, contact the financing company shown on your statement or account documents.
Before escalating a payment dispute, gather the receipt, financing agreement, payment history, promotional terms, statement, and any written response from the credit provider. Ask for a written explanation of disputed charges, late fees, refunds, or promotional financing terms.
Scam and Fake Ashley Support Number Warning
Be careful with fake Ashley Furniture support numbers, fake clearance websites, fake work-from-home offers, counterfeit check scams, phishing emails, fake delivery texts, social media impersonators, and fake refund messages. Use AshleyFurniture.com, Ashley Furniture Industries’ official website, your local store, official financing provider, or the support number on your verified receipt before sharing information.
Do not provide passwords, verification codes, full card numbers, bank login details, gift card numbers, Social Security numbers, remote access, or financing account information to someone who contacts you unexpectedly claiming to represent Ashley Furniture, a delivery team, a warranty department, a refund department, or a job recruiter.
Ashley Furniture Reviews and Complaints
Current reader-submitted COH reviews for Ashley Furniture include individual complaints about possible pest issues with delivered furniture, customer-service follow-up, delivery delays, missing items, store communication, warranty coverage, and product quality concerns.
These comments reflect individual customer experiences and may vary by store, purchase channel, product, warranty status, delivery team, financing provider, protection plan, and timing. If you leave an Ashley Furniture review below, include the store location or online order route, issue type, support route used, and whether the complaint involved delivery, missing items, damage, warranty, protection plan, refund, financing, product quality, or corporate escalation. Do not post private account, payment, address, phone, order, financing, or employee information.
About Ashley Furniture
Ashley Furniture Industries is a major furniture manufacturer and retail brand headquartered in Arcadia, Wisconsin. The company manufactures and sells home furnishings, including living room furniture, bedroom furniture, dining room furniture, mattresses, home office furniture, rugs, décor, outdoor furniture, and related home products.
Ashley products are sold through Ashley stores, Ashley.com, licensed retail locations, independent dealers, and related distribution channels. Store policies, return rules, delivery procedures, financing options, and warranty handling may vary depending on where and how the purchase was made.
Competitors and Related Corporate Office Pages
Customers researching Ashley Furniture corporate office information may also compare related furniture, home goods, mattress, and online retail corporate pages, including IKEA Corporate Office, Wayfair Corporate Office, Rooms To Go Corporate Office, Bob’s Discount Furniture Corporate Office, La-Z-Boy Corporate Office, and Mattress Firm Corporate Office. These companies may have overlapping complaint categories involving delivery, damaged furniture, warranties, refunds, financing, mattress issues, and customer service.
Related Resources
- Official Ashley Website
- Ashley Help and Customer Service Center
- Ashley Contact Us
- Ashley Order Tracking
- Ashley Store Locator
- Ashley Terms and Conditions
- Ashley Warranty Claim Procedure
- Ashley Furniture Industries
- Ashley Careers
- IKEA Corporate Office
- Wayfair Corporate Office
- Rooms To Go Corporate Office
Frequently Asked Questions About Ashley Furniture Corporate Office
Where is Ashley Furniture headquarters?
Ashley Furniture Industries headquarters are located at 1 Ashley Way, Arcadia, WI 54612.
What is Ashley Furniture corporate office phone number?
Ashley Furniture’s main office phone number commonly listed for the Arcadia headquarters is 1-608-323-3377. For customer support, call 1-866-436-3393.
What is Ashley Furniture customer service number?
Ashley Customer Care can be reached at 1-866-436-3393.
How do I file a complaint with Ashley Furniture?
Start with the store, Ashley Customer Care, or the support route tied to your purchase. Ask for a case number and keep receipts, order confirmations, delivery records, photos, warranty documents, and support notes.
How do I contact Ashley about a warranty claim?
If the dealer that sold the furniture cannot assist, contact Ashley Consumer Affairs at 1-800-477-2222, ext. 129155, or email ca*****@*************re.com. Have the receipt, product serial number, model number, and description of the issue ready.
Are all Ashley stores corporate-owned?
No. Ashley products may be sold through company-owned stores, independently operated licensed stores, online channels, and independent dealers. Store policies and return procedures may vary depending on where the purchase was made.
How do I contact Ashley about financing?
Use the financing provider shown on your account or statement. Ashley’s support resources list separate credit-support routes for providers such as Synchrony Financial, Concora Credit, and Acima Leasing.
How do I contact Ashley about damaged or missing furniture?
Contact Ashley Customer Care or the store where the purchase was made. Keep the receipt, order number, delivery paperwork, photos, model number, serial number, and a clear description of what is damaged or missing.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, phone number, address, complaint-route, and review information for major companies, retailers, manufacturers, furniture brands, and service organizations. This page is designed to help readers identify the correct Ashley Furniture corporate office, customer care, store, warranty, delivery, financing, protection-plan, or complaint route before escalating a concern.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Ashley Furniture Industries, LLC, Ashley Furniture Industries, Inc., Ashley Global Retail, LLC, Ashley HomeStore, any independently owned Ashley store, any Ashley dealer, Synchrony, Concora Credit, Acima Leasing, or any furniture protection-plan provider. This page is for informational purposes only. Store ownership, return policies, warranty coverage, delivery procedures, customer-service numbers, financing terms, protection-plan rules, and complaint processes may change over time. For purchase-specific help, use Ashley’s official website, the local store, customer care, warranty claim process, financing provider, or protection-plan provider.
Share Your Experience
Have you contacted Ashley Furniture corporate office, Customer Care, a local Ashley store, delivery support, Consumer Affairs, a protection-plan provider, financing support, or another Ashley support route about delivery delays, damaged furniture, missing items, returns, refunds, warranty coverage, financing, product quality, store service, or customer service? Share your experience below. Include the store location or online order route, issue type, contact route used, and whether your complaint was resolved, but do not post private information such as full order numbers, addresses, phone numbers, payment details, financing account numbers, passwords, employee personal information, or private delivery photos.
