Wayfair Corporate Office Headquarters HQ 

Damaged and Poor Craftsmanship, Unsatisfactory Customer Service! I ordered a vanity for our bathroom. It cost $1,172.86 and we are not rich people. The box was opened when the carpenter was ready to install it. The drawer hardware that allows it to open and close was put in wrong and the drawers won’t open and there are big gaps around the drawers, when closed, because they are off center. It looks like a bunch of crooked teeth. One of the drawers had a hole that was drilled, then filled in with wood putty and painted over. When we contacted customer service, they would not help us because it was over 30 days. This is not going the extra mile for one of their customers. To not even try to help us salvage this item has made us decide to file complaints in our home state.

Poonams By Design falsely advertising Wayfair products & website for company catalog. Your products & website advertising are used for company pretending to purchase from expensive places for clients by Poonam Ashweena Moore in Colorado owner of Poonams by Design LLC @ (720) 276-1792 is a ripoff & has PPP loans Poonam’s By Design Company Number 20061079776 Status Good Standing Company Type Corporation Jurisdiction Colorado (US) Agent Name Poonam Moore Agent Address 6290 S Main St, M108, Aurora, CO, 80016, US Directors / Officers 1 officer available, Poonam Moore Recent filings for Poonam’s By Design 26 Dec 2023 FILE REPORT 9 Jan 2023 STATEMENT OF CHANGE CHANGING THE PRINCIPAL OFFICE ADDRESS Principal address changed; 9 Jan 2023 STATEMENT OF CHANGE CHANGING THE REGISTERED AGENT INFORMATION Registered agent information changed; 23 Dec 2022 FILE REPORT Principal address changed, Change in registered agent information 6 Jan 2022 COMBINED STATEMENT OF CONVERSION AND ARTICLES OF INCORPORATION Converted from Domestic Limited Liability Company to Domestic Profit Corporation. 24 Jun 2021 FILE REPORT 1 Feb 2020 STATEMENT CURING DELINQUENCY 1 Dec 2018 FILE REPORT see all filings Source Colorado Secretary of State https://www.poonamsbydesign.com/about-the-interior-design-firm/our-team/ 720.274.5620 info@poonamsbydesign.com Poonam (Pam) Moore. Poonam (Pam) Moore is the founder and owner of Poonam’s by Design, and is the featured designer on HGTV’s Rico to the Rescue Client Reviews If you are looking for a low-level designer who uses Pottery Barn and Wayfair pictures to decorate her website, look no further, but, plan to pay premium prices- hire Pam! She failed 24 inspections. She only came to our home when the cameras were rolling. She does not go above and beyond and has some really off ideas. Also, if you want a Mid-Century home remodeled don’t go there as she has never heard that. AWFUL! 4 months ago She over charged us for contractor work, was unable to provide invoices for the contract work despite multiple requests, and then added a 20% commission for herself on top of the inflated charges. We recently replaced a broken piece of glass that she had cut for us to protect a piece of furniture. She originally charged us $350 plus commission (20%) for the glass to total $420 plus tax on our final bill with her. Total cost to replace the same glass (several years later…after inflation) from the same source was $150. Additionally, I had over 150 emails from her and her employees throughout the course of the decorating process that consisted of a single room. The project took 5 months. And the wall of bookshelves in the room still looked terrible after she ‘arranged them.’ It was insane. Also attempted to charge me $125 for the service of hammering 5 nails in to the wall of the room. Plus commission and tax, of course. She seems to have found a way to hide negative reviews, as I was able to find some on less popular websites but not in google or yelp. Beware. We’ve had such a disappointing experience with Pam. We spent more than $500,000 with her on a remodel that was supposed to last four months and went on for over a year. She is happy to take your money – but if something breaks – even during the warranty period, she will point fingers and refuse to take accountability for her poor work product. She installed these granite counter tops on our outdoor fire pit, which cracked in half and she refuses to replace them. Granite is NOT supposed to crack in half! Most of her subs that worked on our project refuse to work with her anymore due to her lack of care for clients and lack of project management skills. BEWARE! 3 months ago She over charged us for contractor work, was unable to provide invoices for the contract work despite multiple requests, and then added a 20% commission for herself on top of the inflated charges. We recently replaced a broken piece of glass that she had cut for us to protect a piece of furniture. She originally charged us $350 plus commission (20%) for the glass to total $420 plus tax on our final bill with her. Total cost to replace the same glass (several years later…after inflation) from the same source was $150. Additionally, I had over 150 emails from her and her employees throughout the course of the decorating process that consisted of a single room. The project took 5 months. And the wall of bookshelves in the room still looked terrible after she ‘arranged them.’ It was insane. Also attempted to charge me $125 for the service of hammering 5 nails in to the wall of the room. Plus commission and tax, of course. She seems to have found a way to hide negative reviews, as I was able to find some on less popular websites but not in google or yelp. Beware Employee reviews They have cameras that pick up audio and they listen to you in the showroom!!! Yep, they have even said they do in meetings! Not only are you surveilled in office but outside as well, owners husband sits in his car in the parking lot and will call you if he sees you leaving. Unfair compensation, zero incentive to work. Work in a showroom and make 0% commission (yep they bought it off wayfair) 0 paid sick days? Not legal. Overall the worst work experience I have ever had. Not even a real break room to have a lunch just a storage room, mop bucket, and a microwave. Seriously. Hubby Everett Moore is Denver Police drug undercover detective aka Solo Crime specialist City and County of Denver Jobs 2008 – Jan 2024 16 years Chief Executive Officer POONAM’S BY DESIGN LLC Oct 2023 – Present 8 months Colorado, United States Business Owner E Class Transportation Jan 2022 – Present 2 years 5 months Colorado, United States E Class Transportation is a new kind of luxury transportation company available to discerning clients in the Denver metro area. I developed E Class because he saw a gap in the luxury black car transportation market. While ride share services are options, there are very few transportation options available in the Denver area that are able to meet individualized needs. https://eclasstransportation.com Black Car Services and Executive Car Rental in Denver CO | E Class … E-Class Transportation can also offer secure ride services. Our trained and certified drivers can add an extra level of security Not a legal corporate business name listed as E & P Standard LLC Company Number 20238077224 Status Good Standing Company Type Limited Liability Company Jurisdiction Colorado (US) Agent Name Poonam Moore Agent Address 27611 E Lakeview Dr, Aurora, CO, 80016, US Directors / Officers 1 officer available, Poonam Moore Recent filings for E & P Standard LLC 10 Oct 2023 FORM A LIMITED LIABILITY COMPANY (LLC) Source Colorado Secretary of State E Class Transportation (720)474.5760 info@eclasstransportation.com 6140 S. GunClub Rd. Aurora, CO 80016 Everett A Moore 27611 E Lakeview Dr, Aurora, CO 80016 (720) 474-5760 51 years old Property Details Estimate Value $1,373,000 Last Sale Amount $1,433,324 Equity $-43,330 Down Payment $16,994 Monthly Mortgage $4,272 Household Income $281,000 – $327,000 aka names Everett Allen Moore Everett Moore Everett E Moore Everrett Allen Moore Everette Moore Evertett Morre Poonam A Moore 27611 E Lakeview Dr, Aurora, CO 80016 (720) 276-1792 46 years old aka Pam Moore Poonam A Maharaj Poonam Ashweena Moore Poonam Moore Pam A Moore Poonama Moore Aliases Found For Everett A Moore in Aurora, CO Everett Allen Moore Everett Moore Everett E Moore Everrett Allen Moore Everette Moore Evertett Morre 23870 E Dorado Pl Aurora, CO 80016 Jan 1970 – Mar 2024 16815 E Kenyon Dr Aurora, CO 80013 Jan 1970 – Mar 2024 4840 S Bahama Way Aurora, CO 80015 Jan 1970 – Aug 2010 460732 Po Box Aurora, CO 80046 Jan 1970 – Aug 2010 5440 Netherland St Denver, CO 80249 Jan 1970 – Jul 2013 6388 S Ouray Way Aurora, CO 80016 Jan 1970 – Nov 2009 390628 Po Box Denver, CO 80239 Jan 1970 – Nov 2005 5311 Elkhart St Denver, CO 80239 Jan 1970 – Jul 2001

Front Entry Door, has been ordered for a month. Paid a little over $4000.00 and nobody can help or tell me where it is. Have called numerous times to 3rd party carrier and have received no return call. Have called Wayfair several times and I think they could really care less since they already have my money. I just spent over $10,000.00 with them on our remodel but that will be the last money I spend there even if I have to pay more. No photos to share due to the fact I have no DOOR!!!! Their email says it will be delivered between the 20th and 26th. Today is the 28th and still no call to schedule a delivery. I’m finished with Wayfair after this crappy service. Terrible, think before you buy!!!

Wayfair sent me furniture with bugs and instead of resolving the issue their literally asking me to keep the furniture in the house so i can call an exterminator to make sure what im saying is true in order to get a refund when i already threw the furniture out.

Placed an order and Wayfair lost the order (supposedly) in the middle of the shipping per the tracker. Legally they had to refund me because there was no item to ship to me. No one will do anything to make the order right. The responses from customer service are rude. This company clearly does not care about the customer or if we are satisfied. I will never order anything here again. YOU CAN NOT TRUST WAYFAIR AT ALL. I will also be closing my account as well. It’s ridiculous that Wayfair has a corporate office page that is FAKE and they tell you on that page as you scroll to the bottom. Again, do not trust anyone who creates a fake corporate profile to mislead you.