Invitation Homes Corporate Office: Phone, Address and Reviews

Invitation Homes, Do not rent with Invitation Homes in Orlando, Florida!!!!! Rent with progress rentals trust me!!! The home office here will not help you with your needs!!! Maintenance does not know what they are doing!!!! I rented with progress for years with no issues!!! The Invitation Homes specifically the orlando (altamonte springs) office is full of unhelpful hourly children who are just clocking in and out, not doing anything for the residents. My favorite part is the monthly fee for an air filter you get every 3 months? Or the smart rent you cant opt out of. The filter doesn’t even hold you over until the next one. They have too many properties, buying out so many houses everywhere and not enough manpower to tend to these thousands of homes, not enough vendors. There is no such thing as an emergency work order. You will wait. Quality over quantity invitation homes, remember that. Don’t offer me some pre-scripted message about calling your office to talk about this. Nothing to talk about. You guys are a revolving door, always new names no one seems to stay. If you do rent with Invitation Homes make sure you dont have the orlando office as your home base!!!!!!!!!!!!!!!Please learn from my mistakes!!!!! I didnt look at reviews, or websites like these to really see.

Invitation Homes, Failure to return deposit. Rental company added false charges preventing a refund of my security deposit. Will add additional comments to show charges.

Invitation Homes, Has Zero customer service. Frustrating Experience with Invitation Homes. I have been renting from Invitation Homes for over a year and love my home and neighbors, but the lack of customer service is beyond frustrating. Maintenance is unreliable—I was told I had to reseed my lawn myself because the grass didn’t take. While I was out of state attending to a family emergency, I received an HOA violation notice about my garbage cans being visible. However, at least 13 other homes on my street had the same issue. I took photos and submitted them to the HOA on March 12th, but no action was taken. When I returned, I emailed Julia proof that I moved my bins as requested—six separate times—yet she claimed she didn’t receive them until my final email. Despite following all instructions, I was still charged a $70 fee for HOA communications, which I find completely unfair. I paid the fee to avoid issues with my rent but am requesting a refund and an apology.

Invitation Homes, Wondering whether to sign the Lease? I’ve read about 50 reviews and I’m genuinely concerned. I feel I’m already seeing similar issues and we haven’t even signed the lease yet. Our Leasing agent had us reapply for a home and pay application fees although we were still well within the 30 day approval window, having been approved just 12 days before. She spoke to me like a child when I confronted her about the discrepancy asking for a refund. The home we’re considering isn’t clean at all. ( apart from somewhat shampooed carpets) So we’ll be burdened to clean and sanitize everything before even moving. The wooden floors have had the clear coat mechanically buffed and removed in spotty patches which looks terrible, prevents us from comfortably using out of fear of spilling something and staining bare wood then getting pinned for damages, and it isn’t normal wear and tear but job unfinished. Master bedroom still smells strong dog pee and pet odors and we have bad allergies to such unsanitary conditions. We’re asking them to fix the wood floors and change the master bedroom carpet before we move in. However we’re kind of stuck since we need a home and can’t apply anywhere else until Invitation Homes can return the deposit which they say would be 30 days if we didn’t want to move forward. Please make sure your orientation specialist writes down what you say and not their personal assessment. Read everything before signing. We looked it over but I noticed errors and can’t change it now.

Invitation Homes, Unacceptable privacy fence repair. I’ve been a tenant 7+yrs, 💯 % on time payments, love to keep yard groomed, plant flowers, feed the birds, enjoy patio which is my peace, a couple weeks ago we had strong winds, woke up to 4 segments of privacy fence on ground, which entire fence is rotten at all base beams, fence is 22yrs old, the repair is awful,cheap and definitely unacceptable and insulting, worst in the neighborhood, it’s a complete eyesore, neighbors are laughing and shaking their heads saying it’s disgusting, it has my anxiety at an all time high, as well as my OCD, I don’t even want to look out in my backyard, nor plant flowers or sit on patio,have cook outs, I’m so frustrated at this point that a company that expects tenant to keep up the property, pay ridiculous fees for 1 filters that is only shipped every 4 months, but company don’t make professional repairs, instead patch up and don’t care what it looks like after, it’s just a shame and disgrace that this company expects tenant to do certain things and then they treat them like this, I don’t even think fence would pass code enforcement, im demanding this be looked into and replace correctly immediately….