Many people search for the Rooms To Go corporate office when they need the Rooms To Go headquarters address, corporate office phone number, delivery problem help, furniture service support, warranty assistance, refund or return guidance, online order help, store complaint routing, credit card support, or a corporate-level escalation path. This page provides Rooms To Go corporate office information, headquarters details, phone numbers, review themes, and complaint escalation tips.
Rooms To Go Corporate Office and Headquarters Contact Information
Rooms To Go is headquartered in Seffner, Florida. The Rooms To Go corporate headquarters address is commonly listed as 11540 East U.S. Highway 92 in Seffner. For customer issues, Rooms To Go directs shoppers to Customer Care, Internet Sales, order tracking, service requests, and the store or showroom involved in the purchase.
- Company: Rooms To Go / R.T.G. Furniture Corp.
- Rooms To Go Corporate Office Address: 11540 E US Highway 92, Seffner, FL 33584
- Rooms To Go Headquarters Phone Number: 1-813-623-5400
- Rooms To Go Customer Care: 1-800-766-6786
- Customer Care Email: Cu*************@*******go.com
- Customer Care Text Support: Text ROOMS to 76667 with term CARE
- Customer Care Hours: Monday – Friday, 8 a.m. – 8 p.m. ET; Saturday, 8 a.m. – 6 p.m. ET
- Internet Sales: 1-888-709-5380, Option 1
- Internet Sales Email: In******************@*******go.com
- Internet Sales Hours: Monday – Saturday, 9 a.m. – 9 p.m. ET; Sunday, 11 a.m. – 7 p.m. ET
- Official Website: roomstogo.com
- Official Customer Service Page: Rooms To Go Customer Service
- Official Customer Support Page: Rooms To Go Customer Support
- Official Order Status Page: Rooms To Go Order Status
The Rooms To Go corporate office phone number is best used for corporate-level matters. For most furniture orders, delivery issues, damaged merchandise, warranty claims, service appointments, online purchases, returns, cancellations, financing questions, or showroom complaints, start with the customer support route connected to your purchase.
Choose the Correct Rooms To Go Support Route
Before contacting Rooms To Go headquarters, choose the support route that matches your issue. Rooms To Go handles showroom orders, online orders, furniture delivery, service requests, warranties, outlet purchases, credit card financing, and order tracking through different support paths.
- Online sales question before purchase: Contact Internet Sales at 1-888-709-5380, Option 1.
- After-sale customer care: Contact Rooms To Go Customer Care at 1-800-766-6786.
- Delivery issue: Use Customer Care, order tracking, or the delivery/service tracking tool. Report delivery problems immediately.
- Damaged furniture at delivery: Contact Customer Care as soon as possible and keep photos, delivery paperwork, and order details.
- Service or parts request: Use the Rooms To Go service request route for eligible products and parts issues.
- Online order cancellation: Contact Internet Sales at 1-888-709-5380, Option 1.
- Showroom order issue: Contact the sales associate, showroom manager, or Customer Care.
- Return or refund issue: Review the cancellation, refund, and return policy before escalating.
- Rooms To Go credit card or financing issue: Use the credit provider or Rooms To Go payment/financing support route.
- Corporate-level complaint: Escalate in writing to Rooms To Go corporate headquarters in Seffner, Florida.
What to Have Before Contacting Rooms To Go Corporate Office
Having the right information ready can make a Rooms To Go corporate office complaint easier to review. This is especially important for delivery damage, missing items, warranty disputes, service delays, refund complaints, credit issues, and furniture-quality concerns.
- Order number, confirmation number, sales order number, or invoice number
- Showroom location, city, and state if the purchase was made in a store
- Purchase date, delivery date, service date, or cancellation date
- Name of the furniture collection, item, mattress, sectional, sofa, table, bedroom set, or accessory
- Photos or videos of damage, defects, stains, scratches, wear, missing parts, property damage, or delivery problems
- Delivery paperwork, service ticket, return authorization, or pickup confirmation
- Names of salespeople, managers, delivery personnel, or support representatives contacted, if appropriate
- Copies of emails, texts, chat transcripts, call notes, and promised resolutions
- Credit card, financing, or payment records with private account information hidden
- The resolution you are requesting, such as a repair, replacement, refund, store credit, delivery refund, service appointment, warranty review, manager follow-up, or written response
How to Escalate a Complaint to Rooms To Go Headquarters
If your issue is not resolved by the store, delivery team, service department, or Customer Care, use a clear escalation process. Keep the complaint factual and include the order history, photos, dates, and specific resolution you want.
- Start with the correct first contact. Use the showroom manager for store purchases, Internet Sales for online orders, or Customer Care for after-sale delivery and service concerns.
- Report delivery and damage issues quickly. Rooms To Go advises customers to report problems immediately so they can be corrected in a timely manner.
- Save all documentation. Keep the order confirmation, delivery paperwork, photos, emails, texts, service records, return notes, and names of people contacted.
- Ask for a case number or written response. This is useful for damaged furniture, custom-item disputes, warranty denials, repeated service visits, delivery-fee disputes, and refund problems.
- Follow up with Customer Care. Call 1-800-766-6786 and explain the issue, dates, order number, and requested resolution.
- Escalate to the corporate office. For unresolved corporate-level matters, write to Rooms To Go / R.T.G. Furniture Corp., 11540 E US Highway 92, Seffner, FL 33584.
- Use outside routes when appropriate. Financing disputes may involve the credit provider, property damage may involve insurance, and unresolved consumer complaints may be reported to a state consumer protection office or attorney general.
Common Rooms To Go Corporate Office Complaint Topics
Delivery Problems and Scheduling Confusion
Rooms To Go complaints often involve delivery scheduling, missed delivery windows, separate delivery charges, pickup confusion, setup problems, or difficulty coordinating multiple items. Keep your delivery confirmation, delivery window, order number, and text or email updates. If delivery was rescheduled or a return pickup was promised, ask for the details in writing.
Damaged Furniture, Scratches, and Property Damage
Some customers contact Rooms To Go corporate headquarters after furniture arrives scratched, damaged, missing parts, or after delivery allegedly causes property damage. Take photos before the delivery team leaves if possible. Save the delivery paperwork, item photos, room photos, names of delivery personnel if available, and any damage claim instructions.
Furniture Quality and Warranty Complaints
Furniture-quality complaints may involve threadbare fabric, sagging cushions, mattress defects, broken frames, peeling, fading, wrinkling, poor construction, or repeated repair attempts. Keep the receipt, product photos, warranty terms, service request, technician notes, and any written explanation if a claim is denied as normal wear and tear.
Returns, Refunds, and Cancellation Issues
Return and cancellation complaints may involve restocking fees, delivery charges, custom orders, showroom purchases, online returns, and confusion about whether an item can be returned. Rooms To Go’s policy can differ depending on whether the purchase was online, in a showroom, outlet, custom, delivered, or already accepted. Review the official policy before escalating.
Custom Orders and Special-Order Items
Custom-order complaints may involve fabric swatches, discontinued materials, pillows, special-order upholstery, no-refund policies, or items that do not match expectations. Before placing a custom order, ask for the final-sale policy, estimated delivery time, material availability, and written confirmation of what can and cannot be returned.
Mattress Exchanges and Comfort Issues
Mattress complaints may involve exchange policies, defective mattress sets, pickup confusion, comfort guarantees, delivery fees, and disputes over whether a mattress is eligible for return or exchange. Keep the mattress receipt, exchange paperwork, pickup confirmation, delivery records, and any inspection or warranty notes.
Online Orders vs. Showroom Purchases
Rooms To Go uses different support routes for online orders and showroom purchases. Online sales questions usually go through Internet Sales, while showroom purchase issues may need the local store, sales associate, showroom manager, or Customer Care. If you are told to use a different department, ask for the correct phone number, email, and case notes.
Service Requests, Parts, and Follow-Up Repairs
Service complaints may involve missing parts, replacement parts, technician visits, delayed repairs, unavailable parts, or repeated service appointments. Use the official service request route and keep your order number, item details, photos, service appointment records, and technician notes.
Rooms To Go Credit Card, Financing, and Payment Issues
Financing complaints may involve payments, billing, promotional financing, down payments, statements, credit-card charges, or confusion about when billing begins. Rooms To Go says credit-card customers may access their account through the credit provider’s website. Keep financing documents, receipts, payment confirmations, and credit-provider communications.
Outlet, Clearance, and “As-Is” Furniture Complaints
Outlet and clearance purchases may have different availability, service, return, or condition rules than regular showroom or online orders. Inspect items carefully, ask whether the purchase is final sale, take photos before leaving or accepting delivery, and keep the receipt and written policy notes.
Room To Go Corporate Office Searches
Some users search for Room To Go corporate office, but the official company name is Rooms To Go. Searches for Room To Go corporate office, Rooms To Go furniture corporate headquarters, or Rooms To Go Seffner corporate generally refer to the same corporate office in Seffner, Florida.
Unfamiliar Rooms To Go Charges or Possible Scams
If you see an unfamiliar Rooms To Go charge, compare it with recent furniture orders, delivery fees, setup charges, outlet purchases, credit card payments, deposits, online orders, custom items, mattress exchanges, or service fees. For help identifying confusing billing descriptors, visit ChargeOnMyCard.com. If you receive a suspicious furniture delivery message, fake refund text, fake order notice, financing scam, fake survey, gift card scam, or fake Rooms To Go support number, visit ThinkItsAScam.com for scam warning and reporting guidance.
Rooms To Go Reviews and Complaints
Current review themes on CorporateOfficeHeadquarters.com include delivery confusion, extra delivery or setup-charge frustration, custom-order and no-refund complaints, furniture quality concerns, warranty dissatisfaction, property damage during delivery, scratched furniture, and repeated mattress exchange problems. Recent reviewers describe issues such as a mattress return and sectional delivery confusion, custom pillows that allegedly did not match expectations, a chaise sofa that showed wear after several months, delivery-related property damage, and a mattress set that was reportedly exchanged multiple times.
These reviews are individual customer experiences and may not represent every Rooms To Go showroom, online order, delivery, warranty decision, service request, or support outcome. If you leave a Rooms To Go corporate office review, include the store location, order type, item purchased, issue type, support route used, and whether the company responded. Do not post private information such as full order numbers, credit card numbers, financing account numbers, home addresses, phone numbers, delivery addresses, receipts with personal information, or employee personal details.
About Rooms To Go
Rooms To Go is a furniture retailer known for living room furniture, bedroom sets, dining room furniture, mattresses, kids and teens furniture, patio furniture, rugs, décor, home office furniture, outlet stores, online furniture sales, and financing options. The company is associated with R.T.G. Furniture Corp. and is headquartered in Seffner, Florida.
Because Rooms To Go operates showrooms, outlet stores, online sales, delivery, service, furniture protection plans, financing, and customer care, the correct complaint route depends on whether your issue involves an online order, showroom purchase, delivery, damaged furniture, service appointment, warranty, return, custom item, credit card, outlet purchase, or corporate matter.
Rooms To Go Competitors and Related Corporate Office Pages
Rooms To Go competes with furniture stores, mattress retailers, home décor sellers, online furniture companies, and large retailers that sell home furnishings. Customers comparing corporate office information, headquarters addresses, complaint routes, and reviews may also visit:
- Ashley Furniture Corporate Office
- Value City Furniture Corporate Office
- IKEA USA Corporate Office
- Wayfair
- Ivan Smith Furniture Corporate Office
- Haynes Furniture Corporate Office
- Blinds To Go Corporate Office
- American Signature Furniture Corporate Office
- Furniture Row Corporate Office
- Bob’s Discount Furniture
- La-Z-Boy
- Havertys
Related Rooms To Go Resources
- Official Rooms To Go Customer Service
- Rooms To Go Customer Support
- Rooms To Go Common Questions
- Rooms To Go Order Status and Delivery Tracking
- Rooms To Go Request Service Online
- Rooms To Go Store Locator
- Rooms To Go Delivery and Shipping
- Rooms To Go Return Policy
- Rooms To Go Warranty Information
- Rooms To Go Extended Service Contract
- Rooms To Go Customer Service Numbers
- ChargeOnMyCard.com for unfamiliar Rooms To Go charges
- ThinkItsAScam.com for furniture delivery, refund and financing scam warnings
- ZeroStars.org for broader company reviews
Frequently Asked Questions About Rooms To Go Corporate Office
Where is Rooms To Go corporate office?
Rooms To Go corporate office is located at 11540 E US Highway 92, Seffner, FL 33584.
What is the Rooms To Go headquarters address?
The Rooms To Go headquarters address is 11540 E US Highway 92, Seffner, Florida 33584.
What is the Rooms To Go corporate headquarters address?
The Rooms To Go corporate headquarters address is 11540 E US Highway 92, Seffner, FL 33584. This is also commonly searched as Rooms To Go corporate headquarters address 11540 US Highway 92 East Seffner FL 33584.
What is the Rooms To Go corporate office phone number?
The Rooms To Go corporate office phone number is 1-813-623-5400. For customer care after a purchase, Rooms To Go lists 1-800-766-6786.
What is the Rooms To Go headquarters phone number?
The Rooms To Go headquarters phone number is 1-813-623-5400. For delivery, service, and after-sale support, use Customer Care at 1-800-766-6786.
What is the Rooms To Go corporate office Seffner FL phone number?
The corporate office number commonly listed for Rooms To Go in Seffner, Florida is 1-813-623-5400. The main customer care number is 1-800-766-6786.
What is Rooms To Go customer service number?
Rooms To Go Customer Care is 1-800-766-6786. Customers can also text ROOMS to 76667 with the word CARE or email Cu*************@*******go.com.
How do I file a complaint with Rooms To Go corporate office?
Start with the showroom manager, Internet Sales, or Rooms To Go Customer Care depending on the issue. If the issue is not resolved, send written correspondence to Rooms To Go / R.T.G. Furniture Corp., 11540 E US Highway 92, Seffner, FL 33584.
How do I contact Rooms To Go about damaged furniture?
Contact Customer Care immediately at 1-800-766-6786. Keep photos, the order number, delivery paperwork, item details, and any notes from the delivery team or service department.
How do I contact Rooms To Go about an online order?
For online order questions, contact Internet Sales at 1-888-709-5380, Option 1, or email In******************@*******go.com.
Can Rooms To Go corporate office help with delivery charges or setup fees?
Rooms To Go corporate office may be a later escalation route, but delivery-charge and setup-fee disputes should start with the store, Internet Sales, Customer Care, or the order documentation showing what was promised at purchase.
Is Room To Go corporate office the same as Rooms To Go corporate office?
Yes. Room To Go corporate office is a common search variation, but the official company name is Rooms To Go. The corporate office is in Seffner, Florida.
Why do people contact Rooms To Go headquarters?
People contact Rooms To Go headquarters for unresolved delivery complaints, damaged furniture, warranty disputes, service delays, refund or return problems, custom-order issues, credit or financing concerns, outlet purchase issues, and formal written complaints.
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CorporateOfficeHeadquarters.com provides corporate office, headquarters, complaint, review, and escalation information for major companies and brands. We review official company pages, public records, support resources, address information, and reader-submitted experiences to help users find the right route for corporate contact or complaint escalation.
Page Update Note
This Rooms To Go corporate office page was updated on June 26, 2026 to clarify the headquarters address, corporate office phone number, customer care routes, delivery and service support options, review themes, and escalation guidance.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Rooms To Go, R.T.G. Furniture Corp., RoomsToGo.com, Inc., any Rooms To Go showroom, outlet store, delivery provider, financing provider, warranty administrator, credit card issuer, service contractor, or related company. This page is for informational purposes only and is designed to help users find corporate office information, headquarters details, complaint routes, support resources, and customer review options. Contact details, headquarters addresses, support routes, phone options, return rules, delivery policies, warranty terms, service processes, credit terms, and store policies can change, so always verify important information with the official Rooms To Go website, Customer Care, the showroom manager, the financing provider, or the applicable support route before sending private documents or making decisions.
Share Your Experience
Have you contacted Rooms To Go corporate office, Customer Care, Internet Sales, a showroom manager, delivery support, service support, warranty support, or a financing provider about a complaint? Share your Rooms To Go review below. Helpful reviews mention the store location, purchase type, item purchased, issue type, support route used, and whether the company resolved the problem. Please do not post private information such as full order numbers, credit card numbers, financing account numbers, passwords, delivery addresses, home addresses, phone numbers, receipts with personal data, or employee personal details.
