American Signature Furniture is no longer operating as an active furniture-store chain. Its parent company, American Signature Inc., filed for Chapter 11 bankruptcy in November 2025 and subsequently liquidated all remaining American Signature Furniture and Value City Furniture locations.
The former Columbus headquarters address and telephone numbers are retained below for historical reference. They should not be treated as verified active customer-service or corporate-office contacts. Former customers looking for an order, deposit or bankruptcy claim should use the official status and Chapter 11 resources.
American Signature Furniture Corporate Office and Closure Information
- Company: American Signature, Inc.
- Retail Brand: American Signature Furniture
- Related Retail Brand: Value City Furniture
- Current Status: All American Signature Furniture and Value City Furniture stores are closed
- Former Corporate Office Address: 4300 East 5th Avenue, Columbus, OH 43219, USA
- Former Corporate Phone Number: 1-614-221-9200 — not verified as active after the closure
- Former Fax Number: 1-614-443-9011 — not verified as active
- Former Customer-Service Number: 1-888-751-8553 — not verified as active after the closure
- Official Closure and Order Status Page: American Signature and Value City closure information
- Order Tracker: Check an order
- Chapter 11 Case Website: American Signature case information
- Chapter 11 Claims Agent: Verita at 1-877-726-6511 for callers in the United States and Canada
- International Claims Agent Number: +1-424-236-7251
- Claims Agent Inquiry Form: Submit a case-related inquiry
Is American Signature Furniture Still in Business?
No. The official company status page states that all American Signature Furniture and Value City Furniture locations are closed. American Signature Inc. initially entered Chapter 11 intending to pursue a sale and close selected underperforming stores. The process later changed to a liquidation of the remaining locations.
Going-out-of-business sales began at the final American Signature Furniture and Value City Furniture stores in January 2026. The remaining retail locations closed by early April 2026.
The former American Signature Furniture website now directs visitors to shared closure, order-status and bankruptcy information. No replacement American Signature Furniture store chain or new operating corporate headquarters has been publicly verified.
Former American Signature Furniture Headquarters in Columbus
American Signature Inc. was based in Columbus, Ohio. Its former corporate office was commonly listed at:
American Signature, Inc.
4300 East 5th Avenue
Columbus, OH 43219
The former corporate number was 1-614-221-9200, and a former fax number was 1-614-443-9011. These numbers are retained only because people continue to search for the American Signature Furniture corporate office and headquarters. They are not confirmed as active complaint, refund, delivery, warranty or claims contacts following the liquidation.
American Signature Furniture and Value City Furniture
American Signature Furniture and Value City Furniture were separate retail brands operated by the same parent company, American Signature Inc. They shared corporate ownership, supply-chain operations and many company resources, but customers knew them as different store names.
The Value City Furniture business traces its retail history to 1948. American Signature Furniture was introduced as a separate brand in 1995. Therefore, describing American Signature Furniture itself as founded in 1948 is imprecise.
Both brands closed as part of the same American Signature Inc. Chapter 11 process. Readers looking for information about the other brand can visit the updated Value City Furniture corporate office and claims page.
American Signature Inc. Bankruptcy and Liquidation Timeline
- November 2025: American Signature Inc. filed for Chapter 11 bankruptcy protection in the United States Bankruptcy Court for the District of Delaware.
- Initial plan: The company planned to pursue a court-supervised sale while closing selected stores and continuing limited operations.
- January 2026: The company announced that all remaining American Signature Furniture and Value City Furniture locations would close.
- February 2026: ASI Purchaser LLC acquired certain American Signature Inc. assets through the bankruptcy process.
- Early April 2026: The remaining retail locations had closed.
The asset purchase should not be interpreted as confirmation that American Signature Furniture has reopened. No current American Signature Furniture retail operation, store network or replacement headquarters has been publicly announced.
How to Check an American Signature Furniture Order
Former customers can try the official American Signature and Value City order tracker. The tracker may require the customer identification number or order information shown on the original receipt or confirmation.
If the order cannot be fulfilled, the official closure page directs customers to the American Signature Chapter 11 case website. Because claim deadlines and case procedures can change, verify the current status with Verita before submitting documents.
Undelivered Furniture, Deposits and Bankruptcy Claims
Customers who paid a deposit or paid in full for furniture that was not delivered may be treated as creditors in the bankruptcy case. The former corporate office and closed stores are not reliable escalation routes for these matters.
Use the official American Signature Chapter 11 case website or contact Verita at 1-877-726-6511. International callers can use +1-424-236-7251.
A claim is not a guaranteed refund. The amount and timing of any distribution depend on the bankruptcy process, available assets, applicable deadlines and the treatment of the claim.
Gift Cards, Returns and Refunds
The official closure information states that American Signature Furniture and Value City Furniture gift cards are no longer accepted. It also states that liquidation sales were final, returns and exchanges were not accepted, and refunds were not being provided for unavailable merchandise.
Customers with unresolved deposits or undelivered orders should review the Chapter 11 case information. Do not pay an unofficial company or individual who claims that an upfront fee will guarantee a refund or release an order.
Financing and Credit Accounts
The company’s closure does not automatically cancel a furniture financing agreement. The official closure page advises customers to continue making scheduled financing payments.
For payment balances, promotional financing, account credits, billing disputes or credit reporting, contact the bank, finance company or lease provider named on the billing statement. The bankruptcy claims agent does not service third-party credit accounts.
Warranty and Protection Plan Questions
Check the original receipt, warranty document or protection-plan agreement to determine which company issued the coverage. Some plans may have been administered by an outside warranty provider that is legally separate from American Signature Furniture.
Contact the manufacturer or protection-plan administrator named in the paperwork. Keep the receipt, contract, product model, photographs, technician reports and previous claim correspondence. The former American Signature corporate number should not be assumed to remain an active warranty line.
What to Have Before Contacting the Claims Agent
- Original receipt or invoice
- Order or customer identification number
- Former store location
- Purchase, scheduled delivery and payment dates
- Amount of the deposit or payment
- Order-status screenshots or emails
- Delivery, cancellation or refund correspondence
- Financing or protection-plan documents
- Any previous claim confirmation
Submit private order, payment and identification information only through a verified official case, lender or warranty-provider channel. Do not publish it in the reviews below.
American Signature Furniture Scam Warning
Closed retailers can attract fake support numbers, refund scams, fraudulent liquidation websites and messages claiming that a fee is required to release furniture or recover a deposit.
Use the official closure page, order tracker and Verita case website. Be cautious if someone unexpectedly requests a full card number, bank login, verification code, Social Security number, gift-card payment, cryptocurrency or remote access to a computer or phone.
About American Signature Furniture
American Signature Furniture was a home-furnishings retailer selling living room furniture, bedroom sets, dining furniture, mattresses, home-office furniture, rugs, lighting and décor. The brand operated primarily in Florida, Georgia, Delaware and Tennessee during its later years.
American Signature Inc. also operated Value City Furniture. The company’s historical Columbus headquarters supported both furniture brands before the Chapter 11 liquidation and store closures.
Former Competitors and Related Furniture Companies
Before closing, American Signature Furniture competed with national and regional furniture retailers such as Ashley Furniture, Rooms To Go, IKEA and Wayfair.
These companies are alternatives for future furniture purchases. They cannot resolve an American Signature order, deposit, financing or bankruptcy claim.
American Signature Furniture Reviews and Complaints
CorporateOfficeHeadquarters.com currently displays five historical American Signature Furniture reviews dated between December 2022 and March 2025. The selected ratings average 2.0 out of 5.
Individual complaints mention delayed or damaged furniture, mechanical or electronic defects, incorrect pickup notifications, difficulty obtaining callbacks and unresolved refund or repair requests. One reviewer reported a positive service experience. These comments describe individual pre-closure experiences and do not establish what happened in every transaction.
Frequently Asked Questions
Are American Signature Furniture stores still open?
No. The official status page states that all American Signature Furniture and Value City Furniture locations are closed.
Where was American Signature Furniture headquarters?
The former corporate office was listed at 4300 East 5th Avenue, Columbus, Ohio 43219.
What was the American Signature Furniture corporate phone number?
The former number was 1-614-221-9200. It is not verified as an active corporate or customer-service line after the liquidation.
Who owned American Signature Furniture?
American Signature Furniture was operated by American Signature Inc., which also operated Value City Furniture.
Is American Signature Furniture the same as Value City Furniture?
No. They were separate furniture-store brands operated by the same parent company. Both brands closed through the American Signature Inc. bankruptcy and liquidation.
How do I check an undelivered order?
Use the official order tracker. If the order cannot be fulfilled, review the American Signature Chapter 11 case website and verify current claim procedures with Verita.
How do I contact the bankruptcy claims agent?
Call Verita at 1-877-726-6511 in the United States or Canada. International callers can use +1-424-236-7251.
Can I still use an American Signature Furniture gift card?
The official closure page states that American Signature Furniture and Value City Furniture gift cards are no longer accepted.
Related Resources
- Official American Signature and Value City closure page
- American Signature order tracker
- American Signature Chapter 11 case website
- Verita case inquiry form
- Value City Furniture corporate office and claims information
- Ashley Furniture corporate office
- Rooms To Go corporate office
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides headquarters information, ownership updates, closure details, complaint guidance and reader reviews. This page distinguishes the former Columbus corporate office from the current order-status and Chapter 11 claims resources so readers do not rely on outdated telephone numbers or visit closed stores.
Page Update Note
This page was updated on August 17, 2026, to reflect American Signature Inc.’s Chapter 11 bankruptcy, the liquidation and closure of all American Signature Furniture and Value City Furniture stores, the historical status of the Columbus headquarters, and the official claims-agent information.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with American Signature Furniture, American Signature Inc., Value City Furniture, ASI Purchaser LLC, Verita, any financing company, warranty administrator, bankruptcy court or former store. This page is for informational purposes and is not legal, bankruptcy, financial, warranty or credit advice.
Share Your American Signature Furniture Experience
If you had an American Signature Furniture order, delivery, deposit, financing, warranty, refund or Chapter 11 claim experience, share what happened and which route you used. Do not post full names of employees, order numbers, home addresses, phone numbers, email addresses, payment details, financing account numbers or other private information.