Blinds To Go corporate office is located in Paramus, New Jersey. Customers commonly contact Blinds To Go headquarters about custom blind or shade orders, measurements, installation appointments, damaged products, motorized window treatments, warranty service, refund disputes or unresolved showroom complaints. The Route 4 address is associated with the company’s U.S. corporate office and Training and Development Center and is also attached to a Blinds To Go retail showroom.
Blinds To Go Corporate Office and Headquarters Information
- Company: Blinds To Go
- Blinds To Go corporate office address: 101 E State Route 4, Paramus, NJ 07652, USA
- Corporate telephone number commonly listed in business directories: 1-732-321-5000
- Blinds To Go customer service phone number: 1-800-254-6377 / 1-800-BLINDS-7
- Design expert and showroom appointment line: 1-866-630-7306
- Customer-service hours: Monday–Friday, 9 a.m.–7 p.m.; Saturday, 9 a.m.–6 p.m.; Sunday, 10 a.m.–6 p.m. Eastern Time
- Customer complaints, email form and live chat: Blinds To Go Contact Us
- Order status: Check a Blinds To Go order
- Store locator: Find a Blinds To Go showroom
- Careers: Blinds To Go Careers
- Official website: blindstogo.com
Blinds To Go’s U.S. corporate office and Training and Development Center are located at 101 E State Route 4 in Paramus, New Jersey.
Blinds To Go Corporate Office Versus Paramus Showrooms
Blinds To Go has two Paramus showrooms. The Route 4 showroom is attached to the U.S. corporate office, while the Route 17 showroom is a separate retail location.
Paramus Route 4 Corporate Office and Showroom
- Address: 101 E State Route 4, Paramus, NJ 07652
- Showroom phone: 1-201-441-9260
- Location page: Paramus Route 4 Showroom
The company states that this showroom is attached to its U.S. corporate office. The showroom staff can assist with purchases, consultations and qualifying store-level service, but access to the retail showroom does not necessarily provide public access to corporate personnel.
Paramus Route 17 Showroom
- Address: 777 Route 17 South, Paramus, NJ 07652
- Showroom phone: 1-201-689-9200
- Location page: Paramus Route 17 Showroom
The Route 17 location is a retail showroom and is not the Blinds To Go corporate office. Contact the showroom directly when a purchase, consultation or appointment was handled at that location.
How To File a Blinds To Go Complaint
The appropriate complaint route depends on whether the issue involves a showroom purchase, online order, measurement, installation, product defect or warranty request.
- Contact the showroom or consultant involved. Ask the sales consultant, design consultant or showroom manager to review the order.
- Contact Customer Service. Call 1-800-254-6377 for order, product, repair and warranty assistance.
- Submit the complaint in writing. Use the official contact form and include the order number.
- Request a case or reference number. Keep the number with the order records and photographs.
- Ask for supervisory review. Request a showroom manager or Customer Service supervisor if the first representative cannot resolve the matter.
- Escalate an unresolved complaint. Send a concise written complaint to Blinds To Go, 101 E State Route 4, Paramus, NJ 07652.
Send copies rather than original receipts or contracts. State the specific resolution requested, such as a corrected measurement, remake, repair, replacement, installation visit, warranty review, refund review or written explanation.
Information To Include With a Blinds To Go Complaint
- Order, invoice or confirmation number
- Purchase date and showroom location
- Name of the consultant or salesperson, when known
- Window measurements and mounting type
- Product style, fabric, color, mechanism and motorization details
- Measurement and installation appointment dates
- Photographs of fit problems, defects, damage or installation concerns
- Warranty or repair request number
- Names of departments already contacted
- Dates and summaries of previous calls, emails or showroom visits
- The specific resolution requested
Blinds To Go Order and Delivery Complaints
Customers can use the official order-status page by entering the order number and the telephone number used when placing the order. For a delayed, incomplete, incorrect or missing order, retain the confirmation, estimated completion date and all tracking or pickup notices.
Contact Customer Service if the order status does not explain the delay or if the delivered product differs from the confirmed order. Do not discard packaging or damaged components until Blinds To Go explains whether the product must be inspected, returned to a showroom or collected.
Measurement and Fit Complaints
Custom blinds and shades are produced for specific window dimensions. Blinds To Go’s ordering guidelines state that most custom products cannot be resized once produced.
For a fit complaint, determine who supplied the measurements:
- Customer measurements: Keep the original measurement worksheet and order confirmation.
- Blinds To Go measurement service: Request a copy of the technician’s recorded measurements and ask for an inspection.
- Design consultant measurements: Identify the consultant and appointment date.
- Installation-related fit problem: Ask whether the concern involves product dimensions, mounting location, hardware or workmanship.
Photograph the window opening, mounting surface, product label and visible gaps. Avoid cutting or altering the product before the company determines whether it qualifies for corrective service.
Installation and Appointment Complaints
Installation complaints may involve missed appointments, incomplete work, incorrect mounting, property damage, missing hardware, products that do not operate correctly or difficulty arranging a return visit.
Keep the measurement agreement, installation paperwork, appointment messages, photographs and installer notes. Ask Customer Service to classify the issue as a measurement problem, product defect or installation problem and confirm who is responsible for the next appointment.
If an installed product creates an immediate safety concern, stop using it when appropriate and seek qualified assistance rather than relying solely on routine complaint follow-up.
Blinds To Go Warranty Coverage
Blinds To Go’s warranty should not be interpreted as unlimited lifetime coverage for every part of every product.
- Customers have 30 days after pickup or delivery to report missing components or defects in fabric or material.
- After that initial period, custom-made products carry lifetime warranty coverage for operating mechanisms and components such as cord locks, ladders, tilt gears, brackets, wands and caps.
- Fabric and material are specifically excluded from the continuing lifetime coverage.
- Motors and motorized products generally carry a five-year warranty from the purchase date.
- Motorized accessories and batteries are excluded.
- Customer-installed motorized products and damage caused by customer programming may be excluded.
- Accidents, alteration, misuse, improper installation, improper operation, cleaning damage, normal wear, fading, fraying and certain environmental damage are excluded.
- Pickup, delivery, removal, re-measurement and reinstallation expenses may not be covered.
For warranty service, the company directs customers to return the affected product to a nearby showroom with the invoice and original sales receipt. Pickup and delivery may be available for a fee. Review the complete warranty terms before requesting service.
Motorized Blind and Shade Complaints
Motorized-product complaints may involve a motor, remote, battery, accessory, programming problem, charging issue or smart-home connection. Because coverage differs among these components, identify the exact part that failed.
Save the purchase date, product label, motor model, installation information and troubleshooting already attempted. Ask Customer Service to confirm in writing whether the concern is covered by the five-year motorized-product warranty or excluded as an accessory, battery, programming or installation issue.
Returns, Refunds and Custom Orders
Blinds To Go states that its products are custom manufactured and generally have no value to another customer. Its ordering guidelines therefore state that refunds are not offered merely because a customer does not like the finished custom product.
The company’s FAQ also states that custom blinds and shades cannot be returned unless there is a manufacturing defect. Before approving an order, verify:
- Final width and height
- Inside or outside mounting method
- Fabric, material and color
- Control and lift mechanism
- Motorization and accessories
- Valance, trim and hardware selections
- Installation charges
- Estimated production and delivery time
- Applicable refund and warranty terms
If the product differs from the written order, was damaged, was incorrectly manufactured or has a suspected covered defect, report the problem promptly and request a written determination.
Blinds To Go Careers and Human Resources
Current job opportunities are posted through the official Blinds To Go careers website. Positions may include design consultants, measure technicians, showroom management, manufacturing, marketing, finance and corporate roles.
Blinds To Go does not prominently publish a general Human Resources telephone number for applicants or current employees. Applicants should use the contact information in the applicable job listing. Current employees should use authorized management, payroll, benefits or Human Resources channels.
About Blinds To Go
The Blinds To Go story began in 1951 when David Shiller started selling home goods door to door. He opened his first showroom in Montreal in 1954.
Blinds To Go sells made-to-measure blinds, shades, shutters and drapery through retail showrooms, online shopping and in-home consultations. The company states that it manufactures its window coverings in facilities in New Jersey, Montreal and Maryland and sells directly to consumers and design professionals.
Blinds To Go Competitors
Blinds To Go competes with specialty window-treatment manufacturers, franchise networks, online sellers and home-improvement retailers. Competitors include Hunter Douglas, Levolor, 3 Day Blinds, Budget Blinds, The Shade Store and Blinds.com.
Related corporate-office pages include:
Blinds To Go Reviews and Complaints
CorporateOfficeHeadquarters.com currently displays four Blinds To Go reviews dated from December 2022 through January 2025.
One reviewer describes a positive experience with a Toronto showroom employee who provided clear replacement options and helpful service for products purchased many years earlier. Other reviewers describe dissatisfaction involving allegedly damaged or poor-quality shades, difficulty obtaining callbacks, motorized-shade service, discontinued components, installation charges and the custom-order refund policy.
These are individual, unverified customer accounts. They do not establish the experience at every Blinds To Go showroom or the outcome of every order, installation or warranty request.
Blinds To Go Corporate Office Frequently Asked Questions
Where is the Blinds To Go corporate office?
Blinds To Go’s U.S. corporate office is associated with 101 E State Route 4, Paramus, NJ 07652. The official website also identifies this address as its U.S. Training and Development Center.
What is the Blinds To Go corporate office phone number?
1-732-321-5000 is commonly listed in business directories as a Blinds To Go corporate telephone number. The company’s official contact page does not identify it as the primary customer-service line.
What is the Blinds To Go customer service phone number?
Blinds To Go Customer Service can be reached at 1-800-254-6377, also presented as 1-800-BLINDS-7.
What is the Blinds To Go head office address?
The Blinds To Go head office address in the United States is 101 E State Route 4, Paramus, New Jersey 07652.
Is the Route 4 location a corporate office or a showroom?
It is both. Blinds To Go states that the Paramus Route 4 showroom is attached to its U.S. corporate office. The local showroom number is 1-201-441-9260.
Is the Route 17 Paramus store the Blinds To Go headquarters?
No. The Route 17 location at 777 Route 17 South is a separate retail showroom. Its telephone number is 1-201-689-9200.
How do I complain to Blinds To Go?
Begin with the showroom, design consultant or installer involved. Then call Customer Service at 1-800-254-6377 and submit the complaint through the official contact form. Ask for a reference number and supervisory review if the problem remains unresolved.
Can I return custom blinds or shades?
Blinds To Go states that custom blinds and shades generally cannot be returned merely because the customer dislikes the finished product. The official FAQ identifies a manufacturing defect as an exception. Ask Customer Service for a written determination based on the specific order.
What does the Blinds To Go lifetime warranty cover?
The continuing lifetime warranty generally covers operating mechanisms and product components. It does not provide lifetime coverage for fabric or material, and it contains exclusions for normal wear, fading, misuse, improper installation and other conditions.
How long are motorized blinds covered?
Blinds To Go states that qualifying motors and motorized products carry a five-year warranty. Batteries, motorized accessories, customer-installed products and some programming-related damage may be excluded.
How can I check my Blinds To Go order status?
Use the official order-status page with the order number and the telephone number used when placing the order.
How do I contact Blinds To Go Human Resources?
A general public Human Resources number is not prominently listed. Applicants should use the official careers portal and the contact information associated with the applicable job listing.
When was Blinds To Go founded?
The company’s history began in 1951, and its first showroom opened in Montreal in 1954.
Is CorporateOfficeHeadquarters.com affiliated with Blinds To Go?
No. CorporateOfficeHeadquarters.com is an independent corporate-information and consumer-review website.
Official Blinds To Go Resources
- Official Blinds To Go Website
- Customer Service, Chat and Contact Form
- Blinds To Go Order Status
- Blinds To Go Store Locator
- Paramus Route 4 Showroom
- Paramus Route 17 Showroom
- Blinds To Go Warranty
- Complete Warranty Terms and Conditions
- Ordering and Refund Guidelines
- Measurement and Installation Services
- Blinds To Go Frequently Asked Questions
- Blinds To Go Careers
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com independently researches corporate addresses, telephone numbers, official support routes, company policies and reader-submitted reviews. Corporate contact information, showroom locations, operating hours, warranty terms and support procedures can change, so verify important information through the official Blinds To Go website.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with, endorsed by or sponsored by Blinds To Go, Blinds To Go Inc., any Blinds To Go showroom, installer, contractor or service provider.
This page is provided for corporate-information, complaint and consumer-review purposes. It is not legal, employment, financial, installation or warranty advice.
Share Your Blinds To Go Experience
Have you contacted Blinds To Go about a custom order, showroom purchase, measurement, installation, damaged shade, motorized product, warranty request, refund dispute or corporate complaint? Share the showroom city and state, approximate purchase date, type of product, contact route used and whether the issue was resolved.
Do not publish full order numbers, payment-card information, financing details, passwords, home addresses, private telephone numbers, personal email addresses, employee records or unredacted receipts.