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  • Reach Out To Vivint Corporate Office – Reviews – Complaints

Reach Out To Vivint Corporate Office – Reviews – Complaints 

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Vivint Smart Home’s corporate headquarters is located in Provo, Utah. As a leading company in the smart home technology sector, Vivint specializes in creating comprehensive, intelligent, and integrated home security and automation solutions. This post provides comprehensive details about Vivint Smart Home, highlighting their corporate address, contact information, and an overview of the company’s innovative products and services in home automation and security.

Contacting Vivint Smart Home Corporate Office Headquarters HQ

Vivint Smart Home Headquarters: An Overview

  • Vivint Smart Home Corporate Address: 4931 North 300 West, Provo, UT 84604, USA
  • Vivint Canada Home Office: 2845 23 St. NE, Unit #207 Calgary, AB T2E 1C4 Canada
  • Vivint Smart Home HQ Phone Number: 1-801-377-9111
  • Vivint Smart Home Main Office: 1-801-377-9111
  • Vivint Smart Home Customer Care: 1-800-216-5232
  • Sales: 1-888-567-2527
  • Vivint Canada Home Office Phone Number: 1-833-842-8881
  • Website: vivint.com


Vivint Smart Home Corporate Office

Maps and Directions To Vivint Corporate Headquarters

Vivint Smart Home’s Role in the Home Automation and Security Industry

Vivint Smart Home is renowned for its advanced home automation and security systems, which include smart locks, cameras, thermostats, and alarm systems. The company integrates cutting-edge technology with user-friendly interfaces to enhance the safety, convenience, and energy efficiency of homes. Vivint’s solutions are designed to give homeowners complete control and peace of mind.

The Competitive Landscape of Home Automation and Vivint’s Position

In the rapidly growing home automation and security market, Vivint competes with companies like ADT, Ring, and SimpliSafe. Vivint sets itself apart with its comprehensive, customized solutions, professional installation services, and 24/7 customer support and monitoring. The company’s focus on innovation and customer-centric approach positions it as a leader in the smart home industry.

Vivint Smart Home’s Dedication to Innovation and Customer Experience

Vivint Smart Home is committed to continuous innovation in smart home technology. The company invests in research and development to stay at the forefront of the industry, ensuring its products offer the latest in home security and automation. Vivint’s dedication to providing an exceptional customer experience is reflected in its personalized approach, from consultation and installation to ongoing support.

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Sharing Your Experience with Vivint Smart Home

We welcome your insights and experiences with Vivint Smart Home’s products, installation process, and customer service. Your feedback helps others gain a better understanding of the company’s operations and its commitment to advancing home automation and security.

Rated 2.2 out of 5
2.2 out of 5 stars (based on 3,751 reviews)

Vivant Customer Service Issue

Rated 1.0 out of 5
January 25, 2024

This company is a mess!

I called to cancel/discuss moving my service to a new location as I purchased a new home. I was supposed to receive a callback and never did. I discussed cancellation and just starting new as I didn’t want to pay a $500 for them to move my service from one location to another. I called, purchased a new system and never once did they tell me my old account wasn’t closed. They billed me for over a year and refused to refund me. This company is an absolute mess and I would never refer anyone here. Good luck!


Vivint Bad Investment

Rated 1.0 out of 5
January 17, 2024

BAD INVESTMENT AND CHOICE OF COMPANY AND WISH COULD GET ANOTHER COMPANY! I feel like I don’t have a security system at all. The camera don’t pickup cars coming in or out of my property and only pickup people sometimes. I keep gtting false alerts. I had technicians out more than 15 time and they leave me with no satisfaction. I need help solving this problem so me and my family can feel safe.


I Need Answers From Vivint - Overcharged

Rated 1.0 out of 5
January 10, 2024

We have been lied to, HELLA OVERCHARGED! $1,800 for a $399.99 control panel. We haven’t even had Vivint for one month and we STILL are being denied access to our account! No one “can do anything” or “you will get a call back in 5-10 days.” ALL emails have gone ignored! I called again today wanting access to our account and was told I would get a phone call back. Still nothing! Charged for equipment WE DON’T HAVE! $4,000 to be exact! Vivint Premium Plus isn’t even that much!! I am furious! I am ready to turn this over to our Attorneys! We deserve to STOP being lied to! WE NEED ANSWERS

Jewels Petersen

Vivint is Over Priced, Overrated, And Useless

Rated 1.0 out of 5
December 24, 2023

You can get the same service with ADT Basic, Simply Safe, or a self-monitoring system. They charge triple what the system is worth and provide no extra monitoring than what you can do on your own. It’s a pyramid scam

Monique Ross

Vivint Negative Experience

Rated 3.0 out of 5
May 19, 2023

I had a negative experience with one of your outside salespeople who visited my home on Wednesday, May 17th, 2023. The individual pitched a speech regarding a home security deal and claimed that all equipment would be free. However, at the end of the conversation, he stated that there would be a $400 charge for installation. I found this to be misleading and disingenuous. He provided me with the name of Will Shepard and a phone number which turned out to be fake and not in service. To make matters worse, he ran a credit check on me without my permission, which negatively impacted my credit score.

I want to make it clear that I do not want your service as I already have a security system that I am satisfied with. Despite this, your sales representative claimed I did not qualify for your service, which I know to be false as I have good credit. Additionally, he made a mistake by stating that my deceased aunt owned my home when this was not the case.

Furthermore, I am displeased with the behavior of your previous sales representative who damaged my outside doorbell with his hand, causing me to spend $60 on repairs. I have a “no soliciting” sign, and I do not appreciate your company’s representatives coming to my home uninvited. I plan on filing a complaint with the Attorney General’s office and the Better Business Bureau.

Overall, I find your customer service lacking, and your representatives seem to be unprofessional and untrained. I tried contacting your corporate office, but the number provided by your customer service representative did not work. I hope that you can address these issues to improve your company’s image and customer satisfaction.

Corporate Office Headquarters