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  • Fifth Third Bank Corporate Office Headquarters HQ

Fifth Third Bank Corporate Office Headquarters HQ

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  1. Currently have a mortgage account with 5/3 bank. I wish it would have never been sold to this bank. The way the mortgage accounts are managed is a joke. You can't pay a few days early and if you don't pay the exact amount, they snail mail a check back to you. By the time you get the check in the mail and re-deposit it, then you are paying late fees. Their customer service hours are horrible. They need hours beyond 8-5 M-F. This is what everyone else in corporate America works. I spent my 30 minute lunch break on hold. I can't afford to take off of work, to resolve an issue that I didn't create. Very sloppy and unorganized with their paperwork.

     
  2. WOW. I wish I would have read these comments before I set up an account online. I am one of the shortest customers in their history and they DO NOT CARE. All I was trying to do was set up a no fee checking account, which I did, but then I could not log in online. I spent over 2 hours on the phone with customer service and no one could help. I asked for a call back from a management team member and was told that they won't call you. So I closed the account after 16 hours. DO NOT BANK HERE. YOU'LL BE DISAPPOINTED.

     
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Corporate Office Headquarters
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