Reach Nissan Corporate Office 

Nissan, 2023 Pathfinder with only 8,600 miles. Bought on May 20, 2024 from this dealer “Certified” with only 7,000 miles, for a pretty penny as you can imagine. Made them aware of the problem with a couple of weeks. Alan Teyssedou,Fixed Operations Director, of Kelly Nissan of Woburn Ma, keeps telling me that it’s bumper deformation, when looking at the bracket tabs and the bumper loops from inside the engine compartment, on can clearly see that they are not snapped together. He sent the car to a body shop to, supposedly replace the brackets. The car came back with exactly the same problem. I pointed that out to Alan and I got the above mentioned explanation. From the looks of the brackets I am absolutely sure they were not replaced, additionally someone tried to glue one of the clips. What is lacking is the motivation and effort to have an expert shop take the issue seriously and put in the necessary work to correct the problem. I feel that I am getting the proverbial run around/brush off. He is supposedly putting in a claim for a new number which he tells me will be rejected. Anything that can be done from the Corporate office would be greatly appreciated. By the way l have been a loyal customer for decades and bought 3 new vehicles from Nissan besides this one.

Nissan, After purchase they forget about customer. We bought a new 2022 Nissan Pathfinder that we thought would last at least 5 years (Wrong). When driving vehicle on a trip, the air conditioner or heat depending on weather would completely stop, also when approaching Pathfinder with key in pocket or purse doors would lock not unlock. This was my wife’s car which I became Leary of even letting her drive because of danger to her. I tried to get car repaired but original dealer said they would call and schedule repair and give me a loaner within 7 days, that was over two years ago. After numerous phone calls and being lied to, we decided to trade for a dependable car. I have nothing but disgust for your company and hopefully can reach as many people on social media as possible. Sorry about grammer but you shouldn’t mind it seems the way you run your company.

Nissan, My control arm broke while driving on the freeway, putting my son and me in a life-threatening situation. Despite this serious issue, Nissan has refused to cover the repairs or provide a loaner car until their investigation is complete. They want me to go through my insurance instead of taking responsibility. Additionally, a corporate representative named Bernice was so rude during our conversation that I had to hang up. My car is only two months old, purchased in August 2024. After this experience, I will not be buying another vehicle from Nissan.

Nissan Versa 2021. My son with a disability bought it used 2022-23. Less than a year Nissan replaced transmission. Now it’s driving sluggish. 3 mo ago Nissan dealer said it was engine “fix” $1800. Now it’s unfixable but not covered b warranty.

Nissan, Honest Customer Service. My wife and I bought a Nissan Rogue from Brody Nissan in Oklahoma on Sept 23, 2024. They said it would take up to 30 days to get the title paperwork to me. On day 32 I called and had to make a trip back to the dealership, which is 98 miles from my home in Texas, just to get the paperwork so I could get the Texas registration taken care of per law. Brody Nissan didn not get the check for taxes cut and I had to wait for that. Since that time I’ve waited for my vehicle I traded in to be paid off. I made a payment on it in October and payoff was approx $19,300. Now because of the time its taken its now at $19,789 payoff and its overdue which is no impacting my credit. They have been called more than once and they won’t pay off the trade per the contract. Don’t Ever Do Business With This Company.