Nissan North America is headquartered in Franklin, Tennessee. People often search for the Nissan corporate office when they need the Nissan USA headquarters address, Nissan headquarters Franklin TN, Nissan corporate phone number, Consumer Affairs, recall help, warranty escalation, Nissan Finance support, lease-end help, roadside assistance, dealer complaint guidance, or a way to escalate an unresolved Nissan vehicle issue.
Nissan Corporate Office and Headquarters Contact Information
- Company: Nissan North America, Inc.
- Parent Company: Nissan Motor Co., Ltd.
- Nissan USA Corporate Office / Headquarters Address: One Nissan Way, Franklin, TN 37067, USA
- Nissan Corporate Office Phone Number: 1-615-725-1000
- Nissan Consumer Affairs: 1-800-NISSAN-1 / 1-800-647-7261
- Nissan Consumer Affairs Mailing Address: P.O. Box 685003, Franklin, TN 37068-5003
- Nissan Text / SMS Support: 615-675-9353
- Nissan EV Customer Support: 1-877-NO-GAS-EV / 1-877-664-2738
- Nissan Roadside Assistance: 1-800-225-2476
- Nissan Commercial Vehicles: 1-877-NIS-NCV1 / 1-877-647-6281
- Nissan Finance / NMAC Customer Service: 1-800-456-6622
- Nissan End-of-Lease Support: 1-800-778-4211
- Nissan Finance Website Support: 1-800-406-5895
- Official Website: nissanusa.com
- Nissan Contact Page: Nissan Contact Us
- Nissan Finance Contact Page: Nissan Finance Contact Us
The Nissan corporate office phone number is best treated as a headquarters or corporate-contact number. For vehicle support, warranty issues, recalls, dealer complaints, EV questions, roadside assistance, Nissan Finance, lease-end questions, or customer-service complaints, use the Nissan support route tied to the issue first.
Nissan USA Headquarters in Franklin, Tennessee
Nissan North America headquarters are located at One Nissan Way in Franklin, Tennessee. This is the key U.S. address for searches such as Nissan headquarters, Nissan USA headquarters, Nissan headquarters USA, Nissan headquarters Franklin TN, Nissan Franklin TN headquarters, Nissan corporate office, Nissan HQ, and Nissan corporate address.
Nissan North America manages Nissan’s U.S. sales, marketing, distribution, consumer support, finance-related resources, and regional operations. Nissan Motor Co., Ltd., the global parent company, is headquartered in Yokohama, Japan, so customers searching for Nissan headquarters should distinguish between Nissan USA headquarters and Nissan global headquarters.
Choose the Correct Nissan Support Route
- Vehicle, warranty, service, or dealer complaint: Contact Nissan Consumer Affairs at 1-800-647-7261.
- Roadside assistance: Call 1-800-225-2476 for covered roadside help.
- EV support: Call 1-877-664-2738 for Nissan EV support.
- Nissan Finance or NMAC account question: Call 1-800-456-6622.
- Lease-end question: Call 1-800-778-4211.
- Commercial vehicle support: Call 1-877-647-6281.
- Cybersecurity issue involving Nissan websites or mobile apps: Use Nissan’s cybersecurity support route on the official Contact Us page.
- Recall check: Use Nissan’s recall lookup or NHTSA’s VIN recall lookup with your 17-character VIN.
- Dealer complaint: Start with the service manager, sales manager, or general manager at the Nissan dealer, then contact Nissan Consumer Affairs if unresolved.
What to Have Before Contacting Nissan Corporate Office
- Vehicle Identification Number, or VIN
- Vehicle year, model, trim, mileage, and engine type
- Nissan dealer name, city, and state
- Repair order, diagnosis, estimate, warranty document, recall notice, or service history
- Nissan case number, service request number, or recall campaign number, if available
- NMAC account number if the issue involves financing, payment, payoff, title, or lease
- Photos, videos, warning lights, app screenshots, or diagnostic reports when helpful
- Dates, times, and names of dealer or Nissan representatives contacted
- A short timeline and the specific resolution you are requesting
Do not post private information in public reviews or comment sections. Avoid sharing full VINs, finance account numbers, lease documents, driver’s license numbers, addresses, phone numbers, payment details, passwords, app login information, or service records with private information.
How to Escalate a Nissan Complaint
Start with the Nissan dealer or support route closest to the issue. If the complaint involves a repair, warranty denial, recall repair, diagnostic dispute, parts delay, vehicle concern, or service appointment, ask the dealer’s service manager for a written explanation. If the issue involves sales, financing, trade-in, pricing, or purchase paperwork, ask for the sales manager or general manager.
If the dealer does not resolve the issue, contact Nissan Consumer Affairs at 1-800-647-7261. Ask for a case number and keep repair orders, photos, inspection reports, recall records, diagnosis notes, emails, text messages, dealer responses, and Nissan support notes.
For formal written correspondence, use Nissan North America Consumer Affairs, P.O. Box 685003, Franklin, TN 37068-5003. Keep your complaint short and factual. Include the vehicle, dealer, case number, prior support contacts, and the specific resolution you are requesting.
Common Reasons Customers Contact Nissan Corporate Office
- Finding the Nissan corporate office or headquarters address
- Looking for Nissan USA headquarters in Franklin, Tennessee
- Questions about the Nissan corporate office phone number
- Warranty claims, goodwill assistance, or repair disputes
- Recall repairs, safety campaigns, or parts delays
- Dealer service, diagnosis, sales, or customer-service complaints
- Transmission, engine, electrical, airbag, brake, battery, infotainment, or driver-assist issues
- Nissan Finance loan, lease, payoff, title, or account questions
- Nissan EV, charging, battery, or range questions
- Difficulty getting supervisor follow-up, a case number, or a written response
Recall, Warranty, and Vehicle Safety Complaint Guidance
For recall questions, use Nissan’s recall lookup or NHTSA’s VIN recall lookup. Recalls are usually VIN-specific, so the same model and year may not always have the same open campaign. If your Nissan has an open recall, ask the dealer whether parts, software, or repair instructions are available.
If your complaint involves a possible safety defect, repeated repair attempts, braking, steering, airbags, seat belts, fire risk, stalling, loss of power, unintended acceleration, visibility, battery issues, or driver-assist concerns, keep detailed records. Report unresolved safety-defect concerns to NHTSA when appropriate, especially if the issue may affect other vehicles.
If the issue involves warranty coverage, ask the dealer and Nissan Consumer Affairs for a written explanation of the denial or repair decision. Keep your warranty booklet, service records, repair orders, diagnostic reports, photos, and maintenance history.
Nissan Finance, Lease, and NMAC Guidance
Nissan finance and lease issues are handled through Nissan Motor Acceptance Company, commonly called NMAC or Nissan Finance. For finance account questions, call 1-800-456-6622. For end-of-lease questions, call 1-800-778-4211.
Before contacting Nissan Finance, have your account number, payment history, payoff quote, lease-end documents, title records, and any written notices ready. If you dispute a payment, payoff, lease charge, or credit-reporting item, ask for a written explanation and keep bank records, receipts, statements, and correspondence.
Dealer, Service, and Repair Complaint Guidance
Many Nissan complaints begin at the dealer level. If your issue involves a diagnosis, estimate, warranty decision, service quality, recall scheduling, parts availability, or repair recommendation, ask the dealer for written documentation before escalating.
If the dealer and Nissan each direct you to the other party, keep a written timeline. Include the dealer name, visit dates, people contacted, repair order numbers, Nissan case number, and the exact outcome you want.
Scam and Fake Nissan Support Number Warning
Be careful with fake Nissan support numbers, fake recall notices, extended warranty scams, phishing emails, payment scams, fake finance calls, social media impersonators, and callers claiming they can fix a recall, warranty, finance, or NissanConnect issue for a fee.
Use NissanUSA.com, Nissan Finance, MyNISSAN, NHTSA, official Nissan documents, or a verified Nissan dealer before sharing account or payment information. Do not provide passwords, verification codes, Social Security numbers, full card numbers, bank login details, remote access, gift cards, wire transfers, or private vehicle account information to someone who contacts you unexpectedly.
Nissan Reviews and Complaints
Customers may contact Nissan about warranty claims, dealer service, recalls, transmission concerns, electrical problems, repair delays, parts availability, finance questions, lease-end charges, roadside assistance, EV support, and difficulty getting case follow-up. Individual experiences may vary by vehicle, dealer, model year, mileage, warranty status, repair history, region, and support route.
If you leave a Nissan review below, include the vehicle year and model, dealer location, issue type, support route used, and whether the complaint involved warranty, recall, repair, diagnosis, Nissan Finance, lease-end support, EV support, roadside assistance, dealer service, or corporate escalation. Do not post private VIN, account, payment, address, phone, identity, or service-record information.
About Nissan North America
Nissan North America, Inc. is the U.S. regional business for Nissan and is headquartered in Franklin, Tennessee. Nissan sells and supports vehicles under the Nissan brand in the United States and is connected to Nissan Motor Co., Ltd., the global automaker based in Japan.
Nissan’s U.S. operations include sales, marketing, distribution, customer support, dealer support, finance-related resources, vehicle service, parts, warranty support, recalls, EV support, commercial vehicle support, and regional business operations.
Competitors and Related Corporate Office Pages
Customers researching Nissan corporate office information may also compare other automotive manufacturer pages, including Toyota Corporate Office, Honda Corporate Office, Ford Corporate Office, Subaru Corporate Office, Volkswagen Corporate Office, and Infiniti Corporate Office. These companies may have overlapping complaint categories involving recalls, warranty coverage, dealerships, financing, repairs, parts delays, vehicle safety, connected services, and customer support.
Related Resources
- Official Nissan USA Website
- Nissan Contact Us
- Nissan Recall Lookup
- Nissan Roadside Assistance
- Nissan Finance Contact Us
- Nissan Ownership Help
- Find a Nissan Dealer
- Nissan Warranty and Protection
- NHTSA Recall Lookup
- Report a Vehicle Safety Problem to NHTSA
- Toyota Corporate Office
- Honda Corporate Office
- Ford Corporate Office
- Infiniti Corporate Office
Frequently Asked Questions About Nissan Corporate Office
Where is Nissan headquarters in the USA?
Nissan North America headquarters are located at One Nissan Way, Franklin, TN 37067.
What is the Nissan corporate office phone number?
Nissan North America’s corporate office phone number is 1-615-725-1000. For customer support, call Nissan Consumer Affairs at 1-800-647-7261.
What is Nissan customer service number?
Nissan Consumer Affairs can be reached at 1-800-NISSAN-1 / 1-800-647-7261.
How do I file a complaint with Nissan?
Start with the Nissan dealer or support route tied to the issue. If the issue is not resolved, contact Nissan Consumer Affairs at 1-800-647-7261 and ask for a case number.
How do I contact Nissan about a recall?
Use Nissan’s recall lookup or NHTSA’s VIN recall lookup. Have your 17-character VIN ready and contact a Nissan dealer or Nissan Consumer Affairs if the repair is delayed or unclear.
How do I contact Nissan Finance?
Nissan Finance / NMAC Customer Service can be reached at 1-800-456-6622. End-of-lease support can be reached at 1-800-778-4211.
What is Nissan Roadside Assistance number?
Nissan Roadside Assistance can be reached at 1-800-225-2476.
What is Nissan EV support number?
Nissan EV Customer Support can be reached at 1-877-NO-GAS-EV / 1-877-664-2738.
Where is Nissan global headquarters?
Nissan Motor Co., Ltd. global headquarters are located in Yokohama, Kanagawa, Japan. The U.S. headquarters for Nissan North America are in Franklin, Tennessee.
Should I report a Nissan safety issue to NHTSA?
If you believe your Nissan has a safety defect that is not being resolved, consider filing a complaint with NHTSA. Keep your VIN, repair orders, photos, dealer records, and incident details.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, phone number, address, complaint-route, and review information for major companies, auto manufacturers, retailers, and service organizations. This page is designed to help readers identify the correct Nissan corporate office, Consumer Affairs, dealer, recall, finance, lease, roadside, EV support, NHTSA, or complaint route before escalating a concern.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Nissan North America, Inc., Nissan Motor Co., Ltd., Nissan Motor Acceptance Company, Infiniti, any Nissan dealer, NHTSA, or any government agency. This page is for informational purposes only. Vehicle warranty coverage, recalls, service campaigns, repair decisions, dealer policies, finance terms, lease terms, support numbers, and complaint procedures may change over time. For vehicle-specific help, use Nissan’s official website, Nissan Consumer Affairs, Nissan Finance, your Nissan dealer, recall documents, or NHTSA resources.
Share Your Experience
Have you contacted Nissan corporate office, Nissan Consumer Affairs, a Nissan dealer, Nissan Finance, Nissan Roadside Assistance, EV support, Commercial Vehicle support, or NHTSA about a recall, warranty issue, repair delay, dealer complaint, finance issue, lease-end concern, roadside event, EV problem, or customer service experience? Share your experience below. Include the vehicle year and model, issue type, dealer location, contact route used, and whether your complaint was resolved, but do not post private information such as full VINs, account numbers, loan or lease documents, Social Security numbers, addresses, phone numbers, payment details, passwords, or private service records.