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Reach Infiniti Corporate Office 

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Infiniti Corporate Office in the United States is located in Franklin, Tennessee, as a division of Nissan. Below are details about Infiniti’s HQ, including their address, contact numbers, and a brief overview of the luxury vehicle brand.

How To Contact Infiniti Headquarters HQ

Infiniti Corporate Office: Overview

Infiniti Corporate Office
Infiniti Headquarters USA and Phone Number

Map and Directions To Infiniti Head Office in Franklin, Tennessee

A Snapshot of Infiniti’s History

Launched in 1989, Infiniti is the luxury vehicle division of Nissan Motor Co., Ltd. and Nissan North America, Inc.

Infiniti’s Position

Infiniti competes with brands such as Lexus, BMW, Mercedes-Benz, Porsche, Land Rover, and Audi.

Disclaimer:

CorporateOfficeHeadquarters.com is not affiliated with Infiniti. This content is for informational purposes and is designed to offer a platform for reviews and user feedback.

Infiniti Customer Service

October 7, 2024

Infiniti, Customer service. There was none!!!!!

Barry Alan Marks

Infinity Certified Vehicle Purchase Issue

May 6, 2024

Infinity Certified Vehicle Purchase not so certified! I am going to submit a formal complaint regarding the Ramsey, NJ Infinity dealer. We purchased a ‘certified vehicle’ with approximately. 14,000 miles and 4 months later the vehicle needed brakes, windshield wipers and the axel greased. We brought the vehicle to another Infinity dealership and they said the vehicle should not have been sold this way.

Catherine DeRoseShaina DeRose

Infinity Engine Failure

December 6, 2023

There have been numerous reports of engine failure due to problems in the manufacture. There does not appear to be any consideration for this, and with only 64,400 miles on my 2017 I am greatly disappointed.

The financial impact is serious

.I am reaching out to ask for some help from the manufacturer for this $16,000 repair.

I purchased this auto based on their reputation and supposed quality.

daniel j issa

Infinity Not Honoring Service Quote

December 13, 2022

May I have someone reach out to me regarding our vehicle service quotes? We have been waiting for a week for an update after speaking to a Service Director at the San Antonio Infinity off of I10. We were provided a service quote for our vehicle and the quote was emailed to my husband and now the San Antonio dealership is not honoring what was quoted. Are the fees for each Infinity location different?

Please contact me or advise if this is the correct location to reach someone at corporate. The staff member did not have a phone number or email of where we could escalate our concerns.

Michael Martinez

Disgusted With Infiniti

December 13, 2022

I am beyond disgusted with Infiniti. We have been loyal Infiniti customers for over 21 years. I am currently driving my 7th Infinity (lease). I have made numerous attempts to contact Infinti regarding my current lease which expired yesterday. This includes contacting the manager Brandon at our dealership. I have received NO response. Tonight after a lengthy hold and being disconnected several times I spoke with ” Rick” in Texas ” I am the only Rick” He questioned my integrity and spoke in riddles and eventually “gave” me a ” verbal 30-day extension” The conversation and experience with Rick were a nightmare and I will not being doing business with Infinity in the future. Clearly, 21 years of business means nothing. I simply wanted to ability to keep my current care for 2 months while I shop for another or purchase this one. In addition to that, apparently to use a credit card to purchase my current car I will need to go to a deanship and pay the EXTRA upcharges that they sneakily apply to lease purchases that are run through their dealership. This entire experience has given me a completely different opinion of the way Infinity does business. 21 years of loyalty means NOTHING and Infinity is not ethical or fair or honest and your representatives are unprofessional, argumentative, and antagonistic.

Donna Dwyer
Corporate Office Headquarters