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  • Reach Out To Infiniti Corporate Office – Review and Complaints

Reach Out To Infiniti Corporate Office – Review and Complaints 

Infiniti Corporate Office in the United States is headquartered in Franklin, Tennessee, as a division of Nissan. Below are comprehensive details about Infiniti’s corporate office, including their address, contact numbers, and a brief overview of the luxury vehicle brand.

How To Contact Infiniti Headquarters HQ

Infiniti Corporate Office: Overview

Infiniti Corporate Office
Infiniti Headquarters USA and Phone Number

Map and Directions To Infiniti Head Office in Franklin, Tennessee

A Snapshot of Infiniti’s History

Launched in 1989, Infiniti is the luxury vehicle division of Nissan Motor Co., Ltd. and Nissan North America, Inc. Infiniti has been recognized for its advanced technology, sophisticated design, and luxurious features, offering a range of premium cars and SUVs that blend performance and comfort.

The Luxury Automotive Industry and Infiniti’s Position

In the competitive luxury automotive market, Infiniti competes with established luxury brands such as Lexus, BMW, Mercedes-Benz, Porsche, Land Rover, and Audi. Infiniti differentiates itself with its unique blend of Japanese craftsmanship, innovative technology, and driver-centric designs, appealing to customers seeking luxury and performance.

Infiniti’s Customer-Centric Approach

Infiniti’s success hinges on its commitment to delivering an exceptional driving and ownership experience. The brand emphasizes customer service, innovative engineering, and the pursuit of automotive excellence, aiming to provide vehicles that not only perform but also resonate on an emotional level with their owners.

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Infiniti Corporate Office Reviews and Feedback

We encourage you to share your experiences with Infiniti’s corporate services. Your feedback in the comment section is invaluable, providing insights that help others understand Infiniti’s operations and customer service.

Attention Infinity Extended Warranty

Rated 3.0 out of 5
April 11, 2023

Is there any possible way to get an extended warranty other than a local dealership? No one is returning my calls from Lafayette Infinity. My current warranty is expiring soon. Your website suggesting and giving very good reason to do so, at a local dealer, does not reflect so. At this point I am considering another warranty company, perhaps this may be what your local dealership would prefer. Please reply. Thanks

Robert Daigle

Infinity Q60 Leaking Fluid

Rated 3.0 out of 5
March 26, 2023

I have an Infiniti Q60, 2018, V341517 which I purchased March of 2021. It was a low-mileage lease return. Since I had purchased five other Infiniti’s in the past I was very pleased with the new purchase. However, after 37156 total miles, I was informed that the Rear Cross Member Bushings was leaking fluid and it was not covered under any warranty. I was very disappointed to find out that it cost me $2397.60 for the repair. The vehicle is very well maintained and in the past two years, I have only driven it a little over eleven miles. I feel that for a vehicle of this type, the repair should never been needed. I purchased, what I thought was an extended warranty but to my surprise it did not cover the repair.

I was wondering if Infiniti can warrant the repair and refund the money I paid?

Thanks for your consideration.


Infinity Not Honoring Service Quote

Rated 3.0 out of 5
July 24, 2023

May I have someone reach out to me regarding our vehicle service quotes? We have been waiting for a week for an update after speaking to a Service Director at the San Antonio Infinity off of I10. We were provided a service quote for our vehicle and the quote was emailed to my husband and now the San Antonio dealership is not honoring what was quoted. Are the fees for each Infinity location different?

Please contact me or advise if this is the correct location to reach someone at corporate. The staff member did not have a phone number or email of where we could escalate our concerns.

Michael Martinez
Corporate Office Headquarters