• H
  • JoAnn Fabrics Corporate Office Headquarters

JoAnn Fabrics Corporate Office Headquarters

How To Contact JoAnn Fabrics Corporate Office Headquarters 

5555 Darrow Rd.
Hudson, Ohio 44236 USA
Corporate Phone Number: 1-330-656-2600
Fax Number: 1-330-463-6675
Customer Service Number: 1-888-739-4120

 
  • store location 801 S University Dr. Plantation Fl. 33324
    Several days ago I had anticipated purchasing some items from the aforementioned store. There were numerous wind chime items displayed on a fifty percent rack. When I went to purchase the item I was advised that the price was a lot higher than displayed.  Pat suggested that I speak with someone named Anna, who was standing close by. Upon greeting Anna on why the item which I was going to purchase was " ringing up " more than the half price as indicated,  her reply IN A STERN TONE was "do you know me?  ( I have no idea why that was questioned, ) however I did advise her that I asked what her name was so I could properly address her, opposed to Hey You. When I showed her the display of numerous items placed in front  of a fifty percent off sticker she really got upset. In an  aggressive tone  said that they obviously should not have been displayed there. I suggested that perhaps she needs to remove them so no one else would be misled. Which escalated her negative behavior.  At that point I just wanted to get away from her before I would be less than a gentleman. I did tell her that " not to worry , I am sure after I write a letter to the Corporate office, it would be corrected. At which time she walked away without any apology. I would PREFER to write a letter of praise, HOWEVER NOT IN THIS CASE. I do not hide behind a computer or telephone, in a complete civil manner I have the ability to sit across a desk from her to listen to any explanation of her behavior from her.

     
  • store location 801 S University Dr. Plantation Fl. 33324
    Several days ago I had anticipated purchasing some items from the aforementioned store. There were numerous wind chime items displayed on a fifty percent rack. When I went to purchase the item I was advised that the price was a lot higher than displayed.  Pat suggested that I speak with someone named Anna, who was standing close by. Upon greeting Anna on why the item which I was going to purchase was " ringing up " more than the half price as indicated,  her reply IN A STERN TONE was "do you know me?  ( I have no idea why that was questioned, ) however I did advise her that I asked what her name was so I could properly address her, opposed to Hey You. When I showed her the display of numerous items placed in front  of a fifty percent off sticker she really got upset. In an  aggressive tone  said that they obviously should not have been displayed there. I suggested that perhaps she needs to remove them so no one else would be misled. Which escalated her negative behavior.  At that point I just wanted to get away from her before I would be less than a gentleman. I did tell her that " not to worry , I am sure after I write a letter to the Corporate office, it would be corrected. At which time she walked away without any apology. I would PREFER to write a letter of praise, HOWEVER NOT IN THIS CASE. I do not hide behind a computer or telephone, in a complete civil manner I have the ability to sit across a desk from her to listen to any explanation of her behavior from her.

     
  • Hello Joann Corporate Office – tried to find an email address for you but none are available.
    I have shopped at Joann's for more years than I can remember. The best of all products. The flowers are always beautiful and that is what I purchase the most. When the this started, I began ordering online from Joann because I could not go into the store, and items I wanted seemed to not be available in a local store. Before, the few flowers I ordered online always arrived in a box, individually wrapped in plastic with no damage. Great care was taken to ship them.
    After , flowers began arriving in thin, plastic envelopes through USPS and were all damaged. During the holidays I ordered a large bow that had LED lights embedded in the fabric. Again, the bow was placed in a thin, plastic envelope and sent by USPS. All the LED lights were smashed.
    The people at Joann Customer Service are always kind and helpful with refunds. But this is not the issue. Why are you allowing the shipping problems to continue? Do you no longer care? Are you unable to hire enough people to fill these shipping positions? It does not take any great intelligence to know that something placed in a thin, plastic envelope will be damaged as it works its way through the USPS system.
    All of my orders are less than $50 and no big loss to Joann, but if this happens to many customers and you add all the refunds, it must be obvious that this is an area of loss for the company.
    In all honesty, many online merchants have had problems with shipping. It's just that Joann flowers for years have made my home more beautiful and uplifting. Visitors have always commented on how real they appear and it gives everyone a great feeling. I want to continue to order from Joann but it doesn't seem to be a sure thing anymore that I will be able to receive my orders.
    Thank you.

     
  • JOANN.COM HAS GONE DOWN THE DRAIN. I RECENTLY PLACED AN ORDER AND WAS WAITING…WAITING FOR SHIPMENT AND THEN IT SHOWED CANCELED, I TRIED CONTACTING JOANN.COM AND THAT IS A JOKE. WAS TOLD ASSET MANAGEMENT CANCELED IT?? WAS CONFUSED ON WHY AFTER MULTIPLE ATTEMPTS TO CONTACT ASSET MANAGEMENT(NEVER ANSWERS THEIR PHONE) 20 PLUS CALLS I GET A BASIC EMAIL SAYING TOO MANY RETURNS?? I HAVEN'T HAD 1 RETURN AT ALL, 1 ITEM WAS LOST IN MAIL DUE TO CRAPPY BOXING.. BOTTOM OF PACKAGE WAS WIDE OPEN SMALL DECORATIVE PIN FELL OUT.. MAYBE 4 BUCKS AT MOST. AND A BOLT OF INTERFACING WENT MIA AND THEY SENT ANOTHER 1 BUT TO CANCEL MY ACCOUNT AND NO BACKUP?? I SEE WHY THEIR STOCK IS TANKING.

     
  • {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}
    Corporate Office Headquarters
    >