Many people search for Conn’s corporate office, Conns corporate office, Conn’s headquarters, Conn’s payment address, or Conn’s customer service because they are trying to resolve old account payments, payoff disputes, bankruptcy questions, protection plan issues, delivery complaints, installation refunds, collection calls, or problems from a past Conn’s HomePlus or Badcock purchase. This page has been updated to reflect Conn’s bankruptcy, store closures, former headquarters information, account servicing routes, and current review themes.
Conn’s Corporate Office and Former Headquarters
Conn’s HomePlus was a furniture, mattress, appliance, electronics, and home goods retailer formerly headquartered in The Woodlands, Texas. Conn’s filed for Chapter 11 bankruptcy in 2024 and later moved through a wind-down process. The address below should now be treated as the former Conn’s corporate office and headquarters address rather than an active national retail headquarters.
- Former Company: Conn’s, Inc.
- Former Retail Brand: Conn’s HomePlus
- Also Searched As: Conns, Conn’s Home Plus, Conn Appliances, Conn’s HomePlus corporate office
- Status: Former / closed retailer; bankruptcy and wind-down information remains important for account and claim questions
- Former Conn’s Corporate Office Address: 2445 Technology Forest Blvd., The Woodlands, TX 77381
- Former Conn’s Headquarters Address: 2445 Technology Forest Blvd., The Woodlands, TX 77381
- Legacy Home Office Phone Number: 1-936-230-5899
- Legacy Customer Care Phone Number: 1-877-358-1252
- Conn’s Account / Payment Support: 1-800-511-5750
- Protection Plan / Assurant Support: 1-800-316-2993
- Official Conn’s Account Servicing Website: conns.com
- Conn’s Bankruptcy Case Information: Conn’s / Badcock Epiq Case Page
Important Update: Conn’s HomePlus Stores Closed
The old version of this page described Conn’s as an active retail chain. Conn’s later filed for Chapter 11 bankruptcy, began going-out-of-business sales, and moved through a wind-down process. Customers may still need account support, payment help, bankruptcy information, protection plan guidance, or documentation for unresolved purchases, but the company should no longer be treated like a normal operating furniture and appliance retailer.
Because Conn’s had in-house credit and installment accounts, some customers may still need help with payments, payoff calculations, account servicing, credit insurance, protection plans, or past Badcock purchases. Use the current Conn’s account servicing website, the payment support number, or the bankruptcy case page instead of relying only on old store phone numbers.
Choose the Correct Conn’s Support Route
Before trying to contact Conn’s former headquarters, choose the route that matches your issue. Many current issues involve account servicing, bankruptcy claims, protection plans, payment questions, or charge disputes rather than active retail store support.
- Conn’s account or payment question: Use the Conn’s online payment portal or call 1-800-511-5750.
- Payoff dispute or interest issue: Request a written payoff breakdown, payment history, payoff date, interest calculation, and confirmation of how any extra payment was applied.
- Conn’s payment address question: Verify the correct payment address inside the official payment portal or by calling account support before mailing funds. Do not rely on old third-party address listings.
- Past Conn’s store or online purchase: Gather receipts, order numbers, delivery records, warranty paperwork, and bankruptcy notices before contacting support.
- Past Badcock purchase: Use the Conn’s / Badcock bankruptcy case information page for bankruptcy-related questions and claim information.
- Repair Service Agreement, Food Loss Claim, or FurnitureGard issue: Contact Assurant at 1-800-316-2993.
- Credit insurance claim or cancellation: Use the current Conn’s servicing site instructions and keep claim forms, proof of insurance, and account documents private.
- Unwanted collection calls: Request written validation, ask for the number to be removed if it is wrong, and document all calls before escalating to regulators.
- Credit reporting dispute: Contact Conn’s account support, the credit bureau, and the Consumer Financial Protection Bureau if needed.
- Customer service number details: Visit the related CSN page for Conn’s customer service numbers.
What to Have Before Contacting Conn’s
Whether you are contacting Conn’s account support, the bankruptcy case administrator, Assurant, a card issuer, or a consumer complaint agency, your issue is easier to review when you provide clear records. Do not post private payment, account, credit, employment, or personal information in the public review section below.
- Conn’s account number, shared only through secure official channels
- Purchase date, store location, delivery date, and product details
- Sales contract, installment agreement, retail charge agreement, or financing documents
- Payoff quote, payoff date, payment history, and bank confirmation
- Receipts, invoices, delivery records, installation documents, and service records
- Protection plan, Repair Service Agreement, FurnitureGard, or credit insurance paperwork
- Emails, call notes, case numbers, collection notices, or bankruptcy notices
- Credit bureau dispute records if the issue involves credit reporting
- A short timeline explaining what happened and what resolution you are requesting
How to Escalate a Conn’s Complaint
Escalating a Conn’s complaint after the bankruptcy and store closures is different from escalating a normal retail complaint. Focus on documentation, account records, bankruptcy resources, and the correct servicing or protection plan route.
- Identify the issue type. Decide whether the problem is account payment, payoff, credit reporting, protection plan, bankruptcy claim, past purchase, delivery, installation, or collection calls.
- Use the current account servicing route. For account questions, payment questions, and payoff issues, call 1-800-511-5750 or use the official payment portal.
- Request written proof. Ask for a payoff breakdown, payment history, account status, interest calculation, credit reporting explanation, or refund confirmation.
- Use the bankruptcy case page. For bankruptcy-related questions, Badcock purchase questions, claim issues, or court documents, use the Conn’s / Badcock Epiq case page.
- Contact Assurant for covered plans. For RSA, Food Loss Claim, or FurnitureGard questions, contact Assurant at 1-800-316-2993.
- Escalate credit or finance issues externally if needed. For unresolved credit reporting, payoff, account servicing, or debt collection concerns, consider the CFPB, FTC, FCC, state attorney general, or your card issuer depending on the issue.
- Share a public review without private details. You can describe the general issue below, but do not post account numbers, payment details, phone numbers, or personal identifying information.
Conn’s Payment Address and Account Servicing
Many people search for Conn’s payment address, Conns payment address, or Conn’s HomePlus payment address because they still have an installment account or payoff question. The safest route is to use the official Conn’s payment portal or call 1-800-511-5750 before mailing a check or payoff payment.
Do not rely only on old online listings for a Conn’s payment address. Payment addresses, payoff addresses, bankruptcy notices, and account servicing addresses can change. Ask for written confirmation of the correct address and keep proof of mailing, proof of payment, tracking, and bank confirmation.
Payoff, Interest and Credit Reporting Complaints
Payoff and interest disputes are common reasons people search for Conn’s headquarters or Conn’s corporate office. Complaints may involve payoff delays, interest charges after a payoff was requested, extra payments, old promotional financing, credit insurance charges, late fees, credit reporting, or uncertainty about who now services the account.
For payoff disputes, request a written payoff quote, a transaction history, the date Conn’s received your payoff, the date the payoff posted, and a breakdown of all interest or fees charged after that date. If your credit report is affected, dispute the issue with the credit bureau and keep copies of all Conn’s account documents.
Unwanted Calls, Collections and Wrong Number Complaints
Some Conn’s reviews mention unwanted calls, possible collection calls, wrong-number records, or confusion about why Conn’s had a phone number in its system. If you receive calls about an account that is not yours, ask the caller to identify the company, request removal of the number, and keep a call log.
If the calls continue, document the phone number, date, time, representative name, and what was said. Depending on the situation, you may consider complaints through the FTC, FCC, CFPB, state attorney general, or your phone carrier’s spam-call tools.
Past Purchases, Delivery, Installation and Refund Issues
Some former Conn’s customers still have unresolved delivery, installation, refund, or service issues from before the closures. Complaints may involve an installation fee refund, missed delivery, damaged furniture, missing parts, warranty service, delayed appliances, or a product bought online before the wind-down.
Gather receipts, installation records, order numbers, delivery confirmations, photos, emails, and any refund promise. If Conn’s account support or the bankruptcy case route cannot resolve the issue, you may need to contact your card issuer, protection plan provider, bankruptcy claims administrator, or state consumer protection office.
Protection Plans, Repair Service Agreements and FurnitureGard
Conn’s customers may have purchased protection plans, Repair Service Agreements, Food Loss coverage, FurnitureGard, or other service contracts. The current Conn’s servicing page directs customers with certain protection plan questions to Assurant.
Before calling, gather the plan number, purchase receipt, product model, serial number, claim history, photos of the issue, and any Conn’s or Assurant documents. Do not post plan numbers, serial numbers, receipts, or claim details publicly.
Credit Insurance Claims and Cancellation Questions
Some Conn’s installment accounts included credit insurance or related optional products. Current account servicing information still references credit insurance claims and cancellation forms. If you need to cancel credit insurance or file a claim, follow the current servicing instructions and keep copies of all forms and proof submitted.
Credit insurance claim documents may involve sensitive information such as disability, unemployment, property damage, death certificates, or insurance proof. Share those documents only through official secure channels and never in public comments.
Conn’s Bankruptcy and Badcock Questions
Conn’s acquired W.S. Badcock shortly before the bankruptcy, and some customers have questions about Badcock purchases, Conn’s financing, old accounts, furniture orders, protection plans, or bankruptcy claims. For bankruptcy-related questions, use the Conn’s / Badcock Epiq case page and official notices.
If you are a former customer, former employee, vendor, landlord, or creditor, bankruptcy deadlines and claim procedures may matter. Review official case documents and seek professional advice when needed.
Unfamiliar Conn’s Charges and Scam Warnings
If you see an unfamiliar Conn’s, Conn Appliances, Conn’s HomePlus, Badcock, payment portal, furniture, appliance, financing, protection plan, or service charge on your statement, compare it with your account history, recent payments, payoff records, credit insurance documents, repair plan records, and bank records.
You can also use ChargeOnMyCard.com to research confusing retail, financing, furniture, or appliance charge names. For fake Conn’s payment sites, fake collection calls, phishing texts, fake bankruptcy refund messages, warranty scams, or fake support numbers, visit ThinkItsAScam.com.
Conn’s Reviews and Complaints
Current review themes on CorporateOfficeHeadquarters.com include payoff processing delays, disputed interest charges, unwanted collection calls, installation-fee refund problems, delivery-date changes, poor customer service, unresolved account issues, and older complaints about credit terms or surprise interest charges.
These reviews are individual customer experiences and may not represent every Conn’s account, payment, service contract, collection call, bankruptcy claim, former store, or customer support interaction. When sharing a review, describe the general issue and outcome, but do not post account numbers, payment records, phone numbers, email addresses, credit documents, Social Security numbers, or other private information.
About Conn’s HomePlus
Conn’s began as a Texas-based business with roots dating back to 1890 and later became a furniture, mattress, electronics, appliance, and home goods retailer known for in-house credit and installment financing. Conn’s HomePlus stores operated across several states before the company entered bankruptcy and moved through a wind-down process.
Conn’s is often searched as Conn’s corporate office, Conns corporate office, Conn’s headquarters, Conns headquarters, Conn’s Home Plus corporate office, Conn’s payment address, Conn’s The Woodlands, Conn’s corporate phone number, and Conn’s customer service.
Conn’s Competitors and Related Corporate Office Pages
Conn’s competed with appliance, electronics, furniture, warehouse, online retail, and lease-to-own companies. If you are comparing corporate offices, financing complaints, appliance issues, furniture delivery problems, or former retail company pages, these related pages may help:
- Nebraska Furniture Mart Corporate Office
- Best Buy Corporate Office
- Sears Corporate Office
- HHGregg Corporate Office
- Amazon Corporate Office
- Costco Corporate Office
- Aaron’s Corporate Office
Related Resources
- Official Conn’s Account Servicing and Payment Page
- Conn’s Bill Pay Lookup
- Conn’s / Badcock Bankruptcy Case Information
- Conn’s Customer Service Numbers on CSN
- Submit a Consumer Finance Complaint to the CFPB
- Report Fraud or Unwanted Calls to the FTC
- FCC Robocall and Text Complaint Information
- Research Retail, Financing and Appliance Charges on ChargeOnMyCard.com
- Payment, Warranty and Fake Support Scam Warnings on ThinkItsAScam.com
- Company Reviews on ZeroStars.org
Frequently Asked Questions About Conn’s Corporate Office
What is Conn’s corporate office address?
The former Conn’s corporate office address is 2445 Technology Forest Blvd., The Woodlands, TX 77381. Because Conn’s went through bankruptcy and wind-down, this should be treated as former headquarters information rather than a normal active retail headquarters.
Where was Conn’s headquarters?
Conn’s headquarters was in The Woodlands, Texas. Many searches for Conn’s headquarters, Conns headquarters, Conn’s The Woodlands, or Conn’s HomePlus corporate office refer to the former headquarters at 2445 Technology Forest Blvd.
What is Conn’s corporate office phone number?
The legacy Conn’s home office phone number was 1-936-230-5899. For current account and payment support, use 1-800-511-5750.
What is Conn’s customer service number?
The legacy Conn’s customer care number was 1-877-358-1252. Current account and payment questions are directed to 1-800-511-5750 through Conn’s servicing information.
What is Conn’s payment address?
Because Conn’s went through bankruptcy and account servicing changed, verify the current Conn’s payment address inside the official payment portal or by calling 1-800-511-5750 before mailing a check, payoff, or dispute letter.
Is Conn’s HomePlus still open?
Conn’s HomePlus is no longer operating as the same national furniture, appliance, electronics, and mattress retail chain. The remaining public support routes focus mainly on account servicing, payments, bankruptcy information, and protection plan questions.
Who handles Conn’s protection plan claims?
For Repair Service Agreement, Food Loss Claim, or FurnitureGard help, the current Conn’s servicing information directs customers to Assurant at 1-800-316-2993.
What should I do about a Conn’s payoff dispute?
Call 1-800-511-5750, request a written payoff breakdown, keep proof of payment, and ask for a transaction history. If the issue involves credit reporting or unfair account servicing, consider filing a CFPB complaint.
What should I do about unwanted Conn’s calls?
Ask the caller to identify the company, request removal if the number is wrong, and keep a call log. If unwanted calls continue, consider complaints through the FTC, FCC, CFPB, your state attorney general, or your phone carrier.
Can I post my Conn’s account number, payment proof, or phone number in the comments?
No. Do not post account numbers, payment records, credit reports, loan documents, Social Security numbers, phone numbers, email addresses, home addresses, employee records, or other private personal information in public comments.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has published corporate office, headquarters, address, phone number, complaints, and review information for major companies for many years. This page has been updated to help readers understand Conn’s former corporate office, bankruptcy and wind-down status, payment support routes, and common complaint themes before escalating an issue.
Page Update Note
This Conn’s corporate office page was updated on June 27, 2026, to reframe Conn’s as a former and closed retailer, verify account servicing routes, add bankruptcy and payment guidance, preserve the former headquarters image with improved alt text, include related resources, and summarize current COH review themes.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Conn’s, Conn’s HomePlus, Conn’s Inc., Conn Appliances, Badcock, Assurant, Epiq, or any bankruptcy administrator. This page is for informational and review purposes only. Company status, payment routes, servicing numbers, bankruptcy deadlines, claim procedures, protection plan rules, and account processes can change. Review official account servicing pages, bankruptcy case resources, and professional advice when needed.
Share Your Experience with Conn’s
If you contacted Conn’s corporate office, used the former Conn’s headquarters address, called Conn’s payment support, dealt with a payoff issue, disputed interest, had a Badcock purchase question, received unwanted calls, filed a bankruptcy claim, contacted Assurant, or tried to resolve an installation, delivery, refund, financing, credit reporting, protection plan, or account servicing issue, please share your experience below. Your review can help other readers understand which routes worked and which issues still need escalation.
