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Conns, trying to get my installation fee return. I bought a 75 inch TV, only thing I was told was to purchase a mount for the TV, which I did I kept calling for them to set up an appointment finally it was done they came out to install the TV. The mount was off and they couldn’t install the TV which it had already set on the floor for day my dad went an bought the mount I needed and put the TV up himself I have been calling Conns to return the $349.07 for the installation all I hear is Justin is the only that can make the adjustment he will call you back. I was told that twice I still have not heard from anyone.

Conns, Your Customer Service is truly the worst I have encountered. Conns representatives arbitrarily change delivery dates without notification of doing so. Nobody contacted me to confirm delivery and they decided to just change the delivery date. Nobody will help a customer I paid for the product in full online.

Hi bought a mattress set on credit two years ago and paid it out within a year yesterday today I got a text saying that I had an interest payment of $700 and some dollars apparently they said I missed the last payment which was $157. I asked why wasn’t I contacted by mail. I paid in advance they didn’t contact me but they could attach, the interest on I called to ask if they could work with me as far as getting some of that interest reduced because you can see I was making payments in advance in good faith. I was a good customer and all they could tell me was, they couldn’t help me. I am on a fixed income because I’m retired. I’m barely making ends meet, but I pay my bills on time.