Hobby Lobby’s corporate office is located in Oklahoma City, Oklahoma. This page provides the Hobby Lobby headquarters address, current corporate and customer-service phone numbers, online-order assistance, return and refund guidance, Human Resources information, complaint-escalation steps, company details, and reviews from Hobby Lobby customers.
Hobby Lobby Corporate Office Address and Phone Number
- Company: Hobby Lobby Stores, Inc.
- Hobby Lobby corporate office address: 7707 SW 44th Street, Oklahoma City, OK 73179, USA
- Store and corporate-office customer service: 1-855-329-7060
- HobbyLobby.com and online-order customer service: 1-800-888-0321
- Alaska, Hawaii, and calls from outside the United States: 1-405-745-1275
- Published customer-service hours: Monday–Friday, 8:00 a.m.–5:00 p.m. Central Time
- Store and corporate correspondence: Hobby Lobby Stores, Inc., Attn: Customer Service or Corporate Offices, 7707 SW 44th Street, Oklahoma City, OK 73179
- Online-order correspondence: Hobby Lobby Stores, Inc., 7600 A SW 44th Street, Oklahoma City, OK 73179
- Online-return address: Hobby Lobby Stores, Inc., Attn: Returns, 7600 A SW 44th Street, Oklahoma City, OK 73179
- Customer-service contact form: Contact Hobby Lobby
- Order status: Check a Hobby Lobby Order
- Returns: Hobby Lobby Return Information
- Store finder: Find a Hobby Lobby Store
- Product recalls: Hobby Lobby Recalls
- Careers: Hobby Lobby Careers
- Official website: hobbylobby.com
Hobby Lobby’s current official contact page does not prominently publish a separate headquarters switchboard or general corporate fax number. It directs store-related and corporate-office inquiries to 1-855-329-7060.
Customers with a HobbyLobby.com order, shipment, damaged product, online return, refund, account, or website concern should normally call 1-800-888-0321 or use the official customer-service form.
Where Is Hobby Lobby Headquarters Located?
Hobby Lobby headquarters is located at 7707 SW 44th Street, Oklahoma City, Oklahoma 73179.
The Oklahoma City campus includes corporate offices, manufacturing facilities, warehouses, distribution operations, printing, product packaging, transportation support, and other departments serving Hobby Lobby stores and online customers.
Hobby Lobby says its combined corporate, manufacturing, and distribution complex covers more than 12 million square feet.
The headquarters is not an ordinary Hobby Lobby retail store or walk-in complaint desk. Customers should contact the appropriate customer-service department before visiting, mailing merchandise, submitting employment paperwork, or attempting to meet with a corporate representative.
Which Hobby Lobby Phone Number Should You Call?
Store and Corporate-Office Questions
Call 1-855-329-7060 for assistance involving:
- A Hobby Lobby store location
- A store manager or employee complaint
- Checkout or pricing concerns
- Store inventory or product-selection feedback
- Store cleanliness or accessibility
- An unresolved in-store return
- General corporate-office correspondence
- Help identifying the appropriate department
HobbyLobby.com and Online Orders
Call 1-800-888-0321 for assistance involving:
- Online orders
- Order status
- Shipping and tracking
- Incorrect or missing merchandise
- Damaged or defective online purchases
- Online returns
- Refund status
- Online exchanges
- Website accounts
- Online product availability
- Invoices and order documentation
Customers in Alaska, Hawaii, or outside the United States may call 1-405-745-1275.
Contact the Local Hobby Lobby Store
The local store manager is usually the best first contact for:
- An in-store transaction
- A cashier or employee interaction
- Long checkout lines
- Product availability
- Fabric or craft selection
- A shelf-price discrepancy
- An in-store return or exchange
- Custom-framing service
- Store cleanliness
- Lost property
- Store hours or accessibility
Use Hobby Lobby’s official store finder to locate the direct telephone number and current hours for the location involved.
How to Escalate a Hobby Lobby Complaint
- Contact the store or department involved. Begin with the store manager for an in-store issue or online customer service for a HobbyLobby.com order.
- Keep the receipt and supporting records. Save order confirmations, shipping notices, return tracking, photographs, price signs, and correspondence.
- Call the correct customer-service number. Use 1-855-329-7060 for store matters or 1-800-888-0321 for online orders.
- Submit the online contact form. Select whether the concern involves a Hobby Lobby store, online order, or miscellaneous inquiry.
- Request a reference number or written response. Record the contact date, representative, issue reported, action promised, and expected follow-up date.
- Ask for management review. Clearly explain what the store or first customer-service representative did not resolve.
- Send written correspondence when necessary. Mail store or corporate complaints to Hobby Lobby Stores, Inc., Attn: Customer Service or Corporate Offices, 7707 SW 44th Street, Oklahoma City, OK 73179.
A useful Hobby Lobby complaint should identify:
- Whether the issue occurred online or in a store
- Store city, state, and number when available
- Approximate date and time
- Product or service involved
- Receipt or order information in private correspondence
- Employees or departments already contacted
- Response received
- The specific resolution requested
Do not post complete order numbers, tracking numbers, payment-card information, home addresses, private phone numbers, personal email addresses, gift-card numbers, or full names of nonexecutive employees in a public review.
Hobby Lobby Store Complaints
Store complaints may involve:
- Employee or manager conduct
- Insufficient checkout staffing
- Long or slow-moving lines
- Product selection
- Pricing or promotional signs
- Store cleanliness
- Restrooms or fitting areas
- Custom framing
- Returns and exchanges
- Accessibility
- Store hours
Speak with the store manager before leaving when practical. If the manager is involved in the complaint or the issue remains unresolved, contact store customer service at 1-855-329-7060.
When reviewing an employee interaction, focus on what was said or done, the department, date, approximate time, and manager response. Avoid publishing the employee’s full name, schedule, vehicle details, or personal information.
Hobby Lobby Checkout-Line Complaints
Two visible reviews describe concerns involving checkout staffing and long lines.
Customers encountering an excessive wait can:
- Ask whether another register will open.
- Request assistance from a front-end supervisor.
- Record the approximate time and number of open lanes.
- Contact the store manager after the visit.
- Escalate repeated concerns to corporate customer service.
Reviews should describe the observed wait and staffing situation rather than making unsupported claims about the store’s financial performance or motives.
Hobby Lobby Fabric and Product-Selection Requests
Two current submissions request a larger fabric selection, including more home-decor, garment, and seasonal fabrics.
Customers requesting a product or expanded department should include:
- Store city and state
- Product category
- Specific colors, styles, materials, or seasonal themes
- Whether the item was previously carried
- Whether nearby Hobby Lobby stores stock the item
- Expected customer demand
Product selection can vary by store size, region, season, inventory, and merchandising decisions. The local store manager may document the request, but cannot guarantee that corporate buyers will add or expand a product category.
Hobby Lobby Online Order Complaints
Online-order concerns may include:
- Order not received
- Shipping delay
- Package marked delivered but missing
- Wrong or missing item
- Damaged or defective merchandise
- Order cancellation
- Incorrect quantity
- Price or promotional-code issue
- Delayed return or refund
Keep the order confirmation, invoice, shipping notice, tracking information, packaging, product labels, and photographs of any damage.
Hobby Lobby’s online terms say a submitted order generally cannot be changed or canceled. Contact customer service promptly, but do not assume an order has been canceled until Hobby Lobby confirms it.
Damaged, Defective, or Incorrect Online Merchandise
Hobby Lobby directs customers who receive damaged, defective, or incorrect online merchandise to call 1-800-888-0321 or submit an online message before returning the item.
Do not discard:
- The damaged merchandise
- Original carton
- Packing materials
- Shipping label
- Invoice
Damaged or defective online items generally cannot be returned to a Hobby Lobby store. Follow the instructions supplied by HobbyLobby.com customer service.
Hobby Lobby In-Store Return Policy
Hobby Lobby’s current in-store return policy generally allows eligible merchandise to be returned within 90 days.
Returns With the Original Receipt
With the original receipt, Hobby Lobby may:
- Exchange the merchandise
- Issue merchandise credit
- Refund the original payment method
Check purchases have a 10-calendar-day waiting period unless the customer accepts merchandise credit.
Returns Without a Receipt
Without the original receipt, eligible merchandise may be:
- Exchanged
- Credited at the lowest selling price during the preceding 60 days
Valid identification is required. Hobby Lobby reserves the right to limit or refuse certain non-receipted returns.
Some products are prohibited from return or subject to additional conditions. Review the current policy before traveling to a store.
Hobby Lobby Online Return Policy
Eligible HobbyLobby.com purchases may generally be returned within 90 days.
Important conditions include:
- Merchandise must generally be in sellable condition.
- Open or used merchandise may not qualify.
- Damaged, defective, or incorrect online items should be reported before return.
- Shipping and handling are generally not refunded unless Hobby Lobby made an error and the item cannot be returned at a store.
- The customer is generally responsible for return shipping to HobbyLobby.com.
- Online exchanges are handled as a separate new order.
Returning an Online Purchase to a Store
Items sold and shipped by HobbyLobby.com that total less than $250 may generally be returned or exchanged at a Hobby Lobby store within 90 days.
The invoice should accompany the return. Eligible online purchases returned in-store are generally credited to a Hobby Lobby gift card.
Damaged or defective online merchandise cannot normally be returned at a store.
Online Purchases of $250 or More
A single online line item totaling $250 or more is generally considered a bulk purchase and must be returned through HobbyLobby.com.
Hobby Lobby publishes limited exceptions for certain Christmas trees, furniture, and wall-décor items originally priced above $250.
Some seasonal bulk returns may be subject to a restocking fee. Confirm the current policy with online customer service before mailing an expensive or bulk item.
Where to Send a Hobby Lobby Online Return
After completing the required return form, authorized online returns may be mailed to:
Hobby Lobby Stores, Inc.
Attn: Returns
7600 A SW 44th Street
Oklahoma City, OK 73179
Use a trackable shipping method and retain:
- Return form
- Carrier receipt
- Tracking number
- Delivery confirmation
- List of items returned
- Expected refund amount
How Long Does a Hobby Lobby Refund Take?
Hobby Lobby advises allowing up to two weeks after an online return is received for processing and issuance of the refund.
Refunds for eligible online returns are generally issued to:
- The credit card used for the purchase
- A Hobby Lobby gift card when the order was paid with a gift card
The card issuer or financial institution may require additional time to post the completed refund.
Contact HobbyLobby.com customer service when tracking shows the return was delivered but no refund confirmation has been issued. Contact the bank or card issuer when Hobby Lobby confirms the refund but it has not posted after the institution’s normal processing period.
Hobby Lobby Custom-Framing Complaints
Custom-framing concerns may include:
- Completion delays
- Incorrect frame, mat, or glass
- Damage to artwork or personal property
- Measurement issues
- Pricing disagreements
- Missing components
- Workmanship concerns
Before leaving artwork or irreplaceable property:
- Review the written order carefully.
- Confirm dimensions, colors, materials, glass, and mounting method.
- Photograph the item’s condition.
- Keep the receipt and promised completion date.
- Ask about cancellation, remake, and damage procedures.
Report a problem to the framing manager and store manager promptly. Preserve the framed item, packaging, receipt, and photographs until the complaint is resolved.
Hobby Lobby Product Country-of-Origin Concerns
One visible review objects to Hobby Lobby carrying imported merchandise.
Customers seeking products made in a particular country should:
- Check the product label and packaging.
- Review online product details.
- Ask a store employee for help locating country-of-origin information.
- Submit a specific merchandise request to the store manager or corporate customer service.
Country-of-origin labeling is product specific. A review should focus on the customer’s purchasing preference and the merchandise involved rather than inflammatory statements about a country or its people.
Hobby Lobby Gift Card Complaints
Gift-card concerns may include:
- Card not activated
- Incorrect balance
- Online gift card not received
- Card declined online or in-store
- Refund issued to a gift card
- Lost or stolen card
- Unauthorized use
Keep the purchase receipt, card, activation information, order confirmation, and email delivery record.
Do not publish the complete gift-card number, PIN, barcode, balance, or receipt in a public review.
Hobby Lobby Product Recall and Safety Complaints
Hobby Lobby maintains an official recall page for affected products.
When checking a recall, compare:
- Product name
- Item or model number
- UPC
- Purchase period
- Photographs in the notice
- Hazard described
- Refund, replacement, or disposal instructions
Stop using merchandise that appears recalled, electrically unsafe, structurally unstable, contaminated, or capable of causing injury. Follow the official recall instructions rather than returning the product without guidance.
Hobby Lobby Accessibility Complaints
Accessibility concerns may involve:
- Store entrances or aisles
- Checkout access
- Website navigation
- Keyboard or screen-reader compatibility
- Product information
- Order and return forms
- Communication assistance
Contact the store manager for a physical-store concern and HobbyLobby.com customer service for a website or online-shopping concern.
When reporting a digital accessibility issue, identify the page, device, browser, assistive technology, problem encountered, and assistance requested.
Hobby Lobby Human Resources and Careers
Hobby Lobby does not prominently publish a general public Human Resources phone number.
The careers site publishes 1-800-200-1494 specifically for applicants who require a reasonable accommodation during the hiring process. It should not be used as a general HR, payroll, benefits, employment-verification, application-status, or employee-complaint number.
Applicants should use the official careers website to search for:
- Retail hourly positions
- Store-management positions
- Corporate-office jobs
- Distribution and warehouse work
- Manufacturing positions
- Transportation jobs
- E-commerce positions
- Art, creative, buying, finance, information technology, and Human Resources roles
Current employees should use their manager, internal Human Resources department, payroll, benefits, leave, employee portal, or other internal support contacts.
Customer-service representatives generally cannot access employment applications, schedules, payroll records, benefits, personnel files, or confidential employee complaints.
Hobby Lobby Donations and Community Requests
Hobby Lobby publishes information about its donation and ministry activities through its official website.
Organizations seeking support should provide:
- Organization name
- Nonprofit or ministry status
- Purpose and people served
- Specific donation requested
- Event date and location
- Deadline for a response
- Contact information
Submitting a request does not guarantee approval. Do not post tax documents, bank information, beneficiary records, or private contact information in a public review.
Who Owns Hobby Lobby?
Hobby Lobby Stores, Inc. is privately held and family operated. It does not have publicly traded common stock or a public stock-market ticker symbol.
David Green is the founder and chief executive officer. Steve Green serves as president, and members of the Green family hold other leadership and affiliated-company roles.
Hobby Lobby’s affiliated businesses include Mardel Christian & Education and other operations connected with the Green family’s retail, publishing, educational, and ministry activities.
About Hobby Lobby
David and Barbara Green began making miniature picture frames from their home in 1970 using funds from a $600 loan. They opened the first 300-square-foot Hobby Lobby store in Oklahoma City in 1972.
Hobby Lobby now operates more than 1,000 stores in 48 states and employs approximately 50,000 people.
The company carries more than 80,000 products in categories that may include:
- Home décor
- Seasonal decorations
- Floral products
- Fabric and sewing supplies
- Yarn and needlework
- Art supplies
- Craft supplies
- Jewelry making
- Scrapbooking and paper crafts
- Frames and custom framing
- Tableware and party supplies
- Hobbies, models, and educational products
Hobby Lobby states that it operates according to Biblical principles and remains closed on Sundays. Product selection and inventory vary by store, region, and season.
Hobby Lobby Reviews and Current Feedback Themes
Five reviews are currently visible on CorporateOfficeHeadquarters.com. The submissions include product requests, store complaints, and a product-origin concern. Five comments are not enough to establish broad companywide customer-service patterns.
Current feedback themes include:
- Requests for a larger selection of fabric
- Requests for more seasonal and home-decor fabric
- Concern about reduced craft selection and increased general home merchandise
- Insufficient checkout staffing at a Staten Island store
- Long checkout lines at a Virginia Beach location
- Customer concerns about slow manual item entry
- A preference for merchandise made outside China or produced domestically
These submissions describe individual opinions and experiences involving particular stores, products, and shopping visits. They have not been independently verified as companywide practices.
Reviews are most helpful when they include the store city and state, approximate date, department, product or service involved, manager response, corporate contact, requested resolution, and final outcome.
Hobby Lobby Competitors and Related Corporate Office Pages
Hobby Lobby competes with arts-and-crafts stores, fabric retailers, home-décor chains, mass retailers, online marketplaces, framing businesses, and independent craft stores.
Related corporate-office pages include:
Frequently Asked Questions About Hobby Lobby Headquarters
Where is Hobby Lobby headquarters?
Hobby Lobby headquarters is located at 7707 SW 44th Street, Oklahoma City, OK 73179.
What is the Hobby Lobby corporate office address?
The Hobby Lobby corporate address is 7707 SW 44th Street, Oklahoma City, OK 73179.
What is the Hobby Lobby corporate office phone number?
Hobby Lobby’s current official contact page directs store and corporate-office inquiries to 1-855-329-7060.
What is the Hobby Lobby customer-service number?
Call 1-855-329-7060 for store-related assistance. Call 1-800-888-0321 for HobbyLobby.com and online-order assistance.
What is 1-800-888-0321?
1-800-888-0321 is Hobby Lobby’s published customer-service number for HobbyLobby.com, online orders, online returns, invoices, and damaged or incorrect online merchandise.
What are Hobby Lobby customer-service hours?
Hobby Lobby currently publishes customer-service hours of Monday through Friday from 8:00 a.m. to 5:00 p.m. Central Time.
Does Hobby Lobby have an email address?
Hobby Lobby does not prominently publish one general customer-service email address. Customers can send an email through the official contact form by selecting a store, online-order, or miscellaneous topic.
How do I complain about a Hobby Lobby store?
Speak with the store manager first. Escalate an unresolved concern through 1-855-329-7060 or the official customer-service form.
How do I complain about a Hobby Lobby online order?
Call 1-800-888-0321 or select the online-order topic on Hobby Lobby’s contact form. Keep the order number private.
Can I return something to Hobby Lobby without a receipt?
Eligible merchandise may be exchanged or credited at the lowest selling price during the preceding 60 days. Valid identification is required, and Hobby Lobby may limit or refuse certain returns.
How long do I have to return an in-store Hobby Lobby purchase?
Hobby Lobby’s current policy generally allows eligible in-store returns within 90 days.
Can I return a HobbyLobby.com purchase to a store?
Eligible items sold and shipped by HobbyLobby.com totaling less than $250 may generally be returned to a store within 90 days. Damaged or defective online items should be handled through online customer service instead.
How long does an online Hobby Lobby refund take?
Hobby Lobby advises allowing up to two weeks after receiving the return for processing and issuance of the refund. The payment provider may require additional posting time.
Can I cancel a Hobby Lobby online order?
Hobby Lobby’s online terms say a submitted order generally cannot be changed or canceled. Contact online customer service immediately, but wait for confirmation before assuming an order was canceled.
What is the Hobby Lobby HR phone number?
Hobby Lobby does not prominently publish a general Human Resources number. 1-800-200-1494 is intended only for applicants requesting a reasonable accommodation during the hiring process.
How do I contact Hobby Lobby Human Resources?
Applicants should use the Hobby Lobby careers site. Current employees should use internal management, Human Resources, payroll, benefits, or employee-support contacts.
Is Hobby Lobby privately owned?
Yes. Hobby Lobby Stores, Inc. is privately held and family operated.
Who owns Hobby Lobby?
Hobby Lobby is controlled by the Green family. David Green is the founder and chief executive officer, and Steve Green is president.
Is Hobby Lobby publicly traded?
No. Hobby Lobby does not have publicly traded common stock or a public stock symbol.
When was Hobby Lobby founded?
The Green family began the business in 1970, and the first Hobby Lobby retail store opened in Oklahoma City in 1972.
How many Hobby Lobby stores are there?
Hobby Lobby currently says it operates more than 1,000 stores across 48 states.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com independently researches headquarters addresses, corporate contact information, customer-service routes, return policies, ownership details, employment resources, complaint procedures, and reader reviews. Whenever possible, information is checked against official company contact pages, careers resources, policies, newsroom materials, and current company disclosures.
Page Update Note
This Hobby Lobby corporate-office page was reviewed and updated on July 21, 2026, to verify the Oklahoma City headquarters address; replace outdated corporate and fax information with current published store, corporate-office, and online customer-service contacts; distinguish 1-855-329-7060 from 1-800-888-0321; clarify Human Resources and applicant-accommodation guidance; update return, refund, online-order, damaged-product, custom-framing, recall, accessibility, and complaint information; update company history, leadership, ownership, store count, employee count, and campus details; address searches involving Hobby Lobby headquarters, corporate office, address, phone number, customer service, Human Resources, and corporate-office photos; summarize and clean up the five visible reviews; and preserve and center the existing headquarters image.
Disclaimer
CorporateOfficeHeadquarters.com is an independent corporate-information and review website. It is not affiliated with Hobby Lobby Stores, Inc., the Green family, Mardel, any Hobby Lobby store, vendor, manufacturer, delivery carrier, employee, contractor, ministry, or related organization.
Company names and trademarks belong to their respective owners. Addresses, phone numbers, customer-service hours, store locations, product selections, return periods, refund procedures, gift-card rules, recall information, employment procedures, leadership, and company details may change. Verify important information through Hobby Lobby, the current receipt, online-order confirmation, return policy, product notice, careers site, or official customer-service resources before returning merchandise, mailing documents, applying for employment, or traveling to an office.
Reviews and comments reflect the opinions and experiences of individual contributors and are not independently verified statements of fact. CorporateOfficeHeadquarters.com cannot access an order, locate a package, authorize a return, issue a refund, change store inventory, complete custom-framing work, manage a store, discipline an employee, process an application, or guarantee that Hobby Lobby will respond to a review posted here.
Share Your Hobby Lobby Experience
Have you contacted a Hobby Lobby store manager, store customer service, HobbyLobby.com support, custom-framing department, Human Resources, or the Oklahoma City corporate office about an employee, checkout, product selection, fabric, online order, delivery, damaged item, return, refund, gift card, accessibility, employment, or other concern? Share your experience below.
Helpful reviews include the store city and state, approximate date, product or service involved, contact route used, response time, requested resolution, and final outcome.
Do not post order numbers, tracking numbers, gift-card details, payment-card information, account passwords, delivery addresses, private phone numbers, personal email addresses, employee schedules, or full names of nonexecutive employees.