Reach Out To Michaels Corporate Office – Review and Complaints 

Michaels, Missing Pick Up Item. Had a curbside pickup. I asked the employee who delivered the order if all three of my orders were there. He said Yes! I got to the party and no pumpkin for my granddaughter to paint…..how do you explain that to a 5-year old. Really dissapointed. No attention to detail.

Michaels,Embarrassed by one of your employees. I am a senior living in Boca Raton Florida 33434. I enjoy knitting and other crafts and frequent the Michaels store there. I went to use the self check out at your store and a sales associate offered to help me. When I couldn’t remember my phone number and took three times to get it right. Her remark was ” Do you know how to get home. ” I was embarrassed and upset .

Michaels, Sign said all purchases in store 25% off. They refused to honor their own signs plastered everywhere by claiming verbally some items excluded. No such disclaimer on any signage in the store.

Rude Employee & Mgr laughing about it! I was in The College Station store this afternoon. I finally found a young lady by the name of Vivaia. I asked her if the store carried Tape Measures. By the look on her face, she clearly didn’t know what that was. She pretended to call to ask & got no response because she faked it. She then rudely asked what I wanted it for. My response was that didn’t matter, do they carry them? She said, “Then… NO!” I looked at her & asked if she just made that up to get rid of me. She copped a genuine attitude. I told her that she was rude. I asked her name & looked at her name tag & she covered it up. I went to the front & got the Manager. A very young unkept young man with lots of ear piercings. He showed me where they were & on his way back he said something to her & they started laughing & she skipped off behind him laughing. No respect & making fun of me. They clearly don’t exhibit what their job should entail. Poor Customer Service!!

I worked in a Michaels, in the unloading truck department. Let me tell you what it isn’t worth the 9 am hour they didn’t want to pay me. They make it so difficult to unload because everything is just thrown in the truck disorganized to hell and want you to pull everything off one by one when they oversaw crap to begin with I wouldn’t do this job for 16 an hour which is what they pay managers. What a load of crap the management deserves at least 20 for the stress and bs they have to deal with because corporate doesn’t care they break their backs for dirt cheap.