Gap Inc. is a global apparel retailer headquartered in San Francisco, California. People often search for the Gap corporate office when they need the Gap Inc. headquarters address, corporate phone number, customer service route, order help, return support, refund guidance, rewards assistance, store complaint route, or a way to escalate an unresolved issue with Gap, Gap Outlet, Gap Factory, or another Gap Inc. brand.
Gap Corporate Office and Headquarters Contact Information
- Company: The Gap, Inc. / Gap Inc.
- Stock Symbol: GAP on the New York Stock Exchange
- Gap Inc. Global Headquarters Address: 2 Folsom St., San Francisco, CA 94105, USA
- Gap Inc. Corporate Office Phone Number: 1-800-333-7899
- Gap Inc. SEC-Listed Corporate Phone: 1-415-427-0100
- Gap Customer Service: 1-800-GAP-STYLE / 1-800-427-7895
- International Customer Service: 1-614-744-3907
- Relay Service: Dial 711
- Official Website: gap.com
- Gap Inc. Corporate Website: gapinc.com
- Gap Customer Service: Gap Contact Us
- Gap Inc. Contact Page: Gap Inc. Contact Us
The Gap corporate office phone number is best treated as a headquarters or corporate-office contact. For online orders, store purchases, returns, exchanges, refunds, rewards, GapCash, gift cards, damaged items, or customer-service complaints, Gap’s official customer service page, chat, store locator, and order-support tools are usually the better first routes.
Gap Headquarters and Company Overview
Gap Inc. headquarters are located at 2 Folsom Street in San Francisco, California. Gap Inc. operates a portfolio of apparel and lifestyle brands that includes Gap, Old Navy, Banana Republic, and Athleta. The company sells clothing, accessories, and related products through stores, websites, franchise locations, and other retail channels.
This matters because customers often search for Gap headquarters, Gap HQ, Gap San Francisco headquarters, Gap corporate address, Gap Inc headquarters, or Gap corporate office phone number when trying to reach the company. For corporate research or headquarters contact, use the San Francisco headquarters information. For shopping, returns, refunds, rewards, or store issues, use Gap customer service first.
Choose the Correct Gap Support Route
- Corporate office or headquarters question: Use 2 Folsom St., San Francisco, CA 94105 or Gap Inc.’s corporate contact information.
- Gap online order, return, exchange, or refund: Use Gap customer service, online order tools, or chat.
- Damaged item or delivery issue: Contact Gap customer service and keep your order number, photos, packaging, and delivery information.
- Store purchase or local store complaint: Contact the store manager first, then escalate through Gap customer service if unresolved.
- GapCash, rewards, account, gift card, or app issue: Use the Gap customer service page and include screenshots when helpful.
- Gap credit card issue: Use the Gap Good Rewards credit card support route or the card issuer’s customer service tools.
- Investor or press inquiry: Use Gap Inc.’s investor or media contact route, not the customer service line.
- Career or employment question: Use the official Gap Inc. Careers site or the brand-specific careers page.
What to Have Before Contacting Gap Corporate Office
- Order number, receipt, return label, tracking number, or store receipt
- Store location, city, and state if the issue happened in a store
- Gap account email, rewards account, or gift card information when relevant
- Product name, size, color, SKU, or item number
- Photos of damaged, incorrect, defective, or missing items when helpful
- Payment method, refund date, exchange record, or return confirmation
- Chat transcript, email response, case number, or support notes
- A short explanation of what happened and the resolution you are requesting
Do not post private information in public reviews or comment sections. Avoid sharing full payment card numbers, home addresses, phone numbers, account passwords, gift card numbers, order screenshots with private information, or employee personal details.
How to Escalate a Gap Complaint
Start with the Gap support route tied to your issue. If the problem involves an online order, return, exchange, shipping delay, damaged item, refund, GapCash, rewards, or gift card, use Gap customer service and keep the order details. If the issue happened in a store, contact the store manager and keep the receipt and visit details.
If the issue remains unresolved, ask for a case number or written explanation. Save your order confirmation, refund confirmation, return tracking, chat transcript, emails, payment record, and store receipt. If the matter involves a payment dispute, contact Gap first and then your card issuer before any dispute deadline expires.
For formal corporate correspondence, use Gap Inc., 2 Folsom St., San Francisco, CA 94105. Keep written complaints short, factual, and specific. Explain the brand, order or store location, support route used, response received, and the resolution you are requesting.
Common Reasons Customers Contact Gap Corporate Office
- Finding the Gap corporate office or headquarters address
- Looking for the Gap corporate office phone number
- Gap online order, shipping, delivery, or missing package issues
- Return, exchange, damaged item, or refund complaints
- GapCash, rewards, account, app, or gift card problems
- Store service, manager, fitting room, pickup, or receipt issues
- Credit card, payment, PayPal, or refund-processing concerns
- Product quality, sizing, inventory, or wrong item complaints
- Investor, media, employment, vendor, or corporate communication questions
Returns, Refunds, Exchanges, and Damaged Item Guidance
Many Gap complaints involve returns, refunds, exchanges, damaged items, missing packages, or refunds that take longer than expected. Use the order number and return tracking to confirm whether Gap received the return and whether the refund was issued to the original payment method.
If an item arrives damaged, keep the packaging, item photos, delivery record, and order confirmation. If a refund appears to be delayed because of PayPal, a card issuer, installment payment, or another payment processor, keep both Gap support records and the payment-provider communication.
Gap Store, Rewards, GapCash, and Account Issues
For store complaints, start with the local Gap store and ask for a manager. Provide the store location, date, receipt, product details, and what resolution you are requesting. If the store does not resolve the issue, contact Gap customer service.
For rewards, GapCash, app, or online account issues, save screenshots of the offer, expiration date, account page, checkout screen, or error message. Ask customer service to explain whether the offer was expired, excluded, tied to another account, already redeemed, or limited by terms.
Scam and Fake Gap Support Number Warning
Be careful with fake Gap support numbers, phishing emails, fake refund texts, social media coupon scams, gift card scams, and websites pretending to offer customer service. Use Gap.com, GapInc.com, the Gap app, the official store locator, or official customer service pages before sharing account or payment information.
Do not provide passwords, verification codes, full card numbers, gift card numbers, bank login details, Social Security numbers, or remote access to someone who contacts you unexpectedly claiming to represent Gap, Gap Inc., a refund department, a delivery company, or a coupon support team.
Gap Reviews and Complaints
CorporateOfficeHeadquarters.com currently shows limited visible review content for Gap. One visible reader review describes a refund issue involving an online purchase, PayPal Installments, delayed processing, and a positive experience with Gap representatives who helped resolve the issue.
Individual reviews may not represent every Gap store, order, product, payment method, or customer-service interaction. If you leave a review below, include the issue type, store or online order context, support route used, dates of contact, and whether the issue involved shipping, returns, refunds, GapCash, rewards, app support, payment processing, or corporate escalation. Do not post private account, payment, address, phone, or order information.
About Gap Inc.
Gap Inc. was founded in San Francisco in 1969 and is one of the best-known American apparel retail companies. Its current brand portfolio includes Gap, Old Navy, Banana Republic, and Athleta. The company sells apparel, accessories, and related products for men, women, children, and babies through stores and online retail channels.
Gap is the company’s namesake brand and includes Gap, GapKids, babyGap, GapBody, GapFit, Gap Outlet, and Gap Factory concepts. Because Gap Inc. also owns other brands, customers should use the support route for the specific brand involved in the order or store visit.
Competitors and Related Corporate Office Pages
Customers researching Gap corporate office information may also compare related fashion retail and apparel corporate pages, including Old Navy Corporate Office, Banana Republic Corporate Office, Athleta Corporate Office, H&M Corporate Office, Zara Corporate Office, and Uniqlo Corporate Office. These companies may have overlapping complaint categories involving online orders, returns, refunds, store service, app accounts, rewards, clothing quality, and payment issues.
Related Resources
- Gap Inc. Official Contact Page
- Gap Customer Service
- Gap Returns and Exchanges
- Gap Customer Service FAQs
- Gap Store Locator
- Gap Inc. Investor Relations
- Gap Inc. Careers
- Old Navy Corporate Office
- Banana Republic Corporate Office
- Athleta Corporate Office
- H&M Corporate Office
Frequently Asked Questions About Gap Corporate Office
Where is Gap headquarters?
Gap Inc. headquarters are located at 2 Folsom St., San Francisco, CA 94105.
What is the Gap corporate office phone number?
Gap Inc.’s official corporate contact page lists 1-800-333-7899. Gap Inc.’s SEC-listed registrant phone number is 1-415-427-0100.
What is Gap customer service number?
Gap customer service can be reached at 1-800-GAP-STYLE / 1-800-427-7895. Gap also offers chat through its customer-service page.
Is 1-650-952-4400 still the best Gap corporate phone number?
The older 1-650-952-4400 number appears in older listings. Current Gap Inc. public contact information points to 1-800-333-7899, while the current SEC-listed registrant phone is 1-415-427-0100.
How do I file a complaint with Gap?
Start with Gap customer service or the local store tied to the issue. Keep your receipt, order number, return tracking, support transcript, payment record, and a short explanation of the resolution you are requesting.
How do I contact Gap about a refund?
Use Gap customer service with your order number, return tracking, payment method, and refund confirmation. If a payment provider is involved, also keep records from that provider.
What brands are part of Gap Inc.?
Gap Inc.’s current portfolio includes Old Navy, Gap, Banana Republic, and Athleta.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, phone number, address, complaint-route, and review information for major companies and brands. This page is designed to help readers identify the correct Gap corporate office, customer service, store, returns, rewards, investor, careers, or complaint route before escalating a concern.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Gap Inc., Gap, Old Navy, Banana Republic, Athleta, Barclays, PayPal, any payment provider, or any Gap store. This page is for informational purposes only. Store hours, return policies, refund timelines, rewards terms, GapCash rules, support hours, credit card terms, phone numbers, and complaint procedures may change over time. For order-specific help, use Gap’s official website, customer service page, app, or store contact route.
Share Your Experience
Have you contacted Gap corporate office, customer service, a local store manager, online support, rewards support, credit card support, or another Gap contact route about an order, return, refund, damaged item, missing package, GapCash, rewards, app issue, payment problem, or customer service experience? Share your experience below. Include the issue type, contact route used, and whether your complaint was resolved, but do not post private information such as full payment details, passwords, addresses, phone numbers, gift card numbers, account credentials, or private order screenshots.