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  • Reach Out To Zara Corporate Office – Reviews & Complaints

Reach Out To Zara Corporate Office – Reviews & Complaints 

Zara Corporate Office is located in New York, USA. More information to reach out to Zara is listed below, including the Zara corporate office address, phone numbers, and websites. Also, customer reviews and Zara complaints.

How To Contact Zara Corporate Office Headquarters HQ

Zara USA

Zara Headquarters Address New York Address

Address: 500 Fifth Avenue, Suite 666 New York, NY USA

Zara Corporate Office USA Phone Number: 1-212-355-1415
Fax: 1-212-754-1128
Zara Stores Customer Service: 1-212-355-1415
Zara.com Online Customer Service: 1-855-635-9272
Website: Zara.com
Parent Corporate Site: INDITEX.com

Zara Corporate Office HQ

Maps and Directions to Zara Headquarters NYC

Zara Headquarters and Home Office in Spain

Edificio Inditex
Avda. de la Diputación s/n
15143 – Arteixo
A Coruña – Spain

Zara Head Office Phone Number: +34 981 185 400

Zara: An Overview

Founded in 1975 in La Coruña, Spain, by Amancio Ortega and Rosalía Mera, Zara has grown to become one of the world’s leading fashion retailers. As the flagship brand of the Inditex Group, Zara has become synonymous with the latest trends, rapid production processes, and frequent inventory turnovers. Its unique business model, known as “fast fashion,” has allowed Zara to produce clothing inspired by high-end fashion designs and deliver them to stores within weeks. This approach has been pivotal to Zara’s success, allowing it to respond quickly to shifting fashion trends and customer demands. With thousands of stores worldwide, Zara’s expansive reach and innovative approach have firmly placed it at the forefront of the global fashion industry.

Competing in the Fashion World: Zara’s Rivals

The world of fashion retail is ever-evolving, and Zara faces competition from a slew of both high-end and fast-fashion brands. Renowned competitors include H&M, Mango, and Uniqlo, which share similar fast-fashion models. Additionally, luxury brands like Gucci and Louis Vuitton, while operating in a different price bracket, also compete in the broader fashion market. The rise of online retail platforms, such as ASOS and Boohoo, has added another layer of competition, emphasizing the importance of digital presence and e-commerce. To remain a frontrunner, Zara continuously updates its collections, improves its supply chain, and expands its online and offline presence, ensuring it resonates with its global audience.

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Zara Corporate Headquarters Reviews and Feedback

Please scroll down to our comment and review section to share your experiences, read testimonials from others, or provide feedback on Zara’s customer service and corporate practices. Your insights greatly assist shoppers and fashion enthusiasts worldwide.

Zara - Las Vegas, NV (Horrible Service)

Rated 1.0 out of 5
January 9, 2024

Need to retrain all employees with basic manners…hello. How can I help you, have a nice day.

Joleen Pham

Boots Purchased from Zara

Rated 1.0 out of 5
December 21, 2023

When my order arrived, the boots were two different sizes. I contacted Zara, and they sent me a prepaid shipping label. I had to pay for the box to ship them back, even though Zara sent me two different sizes. Today I received my replacement and they are two boots for the right foot! They are again wrong! I called Zara and was told they are not able to issue a store credit. Instead, I have to send the wrong boots back again. This is my time! And the money I have to spend because your company did not send me the correct order from the start, instead sent me another order with 2 shoes for the right foot! I do not have my boots which I purchased. I had to spend large amounts of time on the phone explaining to individuals who do not speak English, they refused to do anything to assist. I asked to speak to a supervisor, I was told no, I asked to be transferred I was told no. I asked for corporate I was told No. I now don’t have the boots that I purchased in November, your company sent me two wrong replacement orders, issued no store credit, and was not helpful at all!


returns at Zara

Rated 1.0 out of 5
November 27, 2023

Ordered online, trying to return they will only issue Pudo as a currier. There are no kudos close to me and it will be very difficult to travel. Hence the reason I ordered online. I have called no less than 5 times (the first two times they told me if I call back they could escalate and make the change to UPS, FedEx X, or USPS. Now they say they have no control over the carrier and they can’t help me. I said I would pay for the return shipping if they gave me the address to ship it to but they said no. They say my only chance of returning is this Pudo or returning it to the store. I asked for a supervisor but they also said they could transfer a call. I called the corporate offices in NY and it goes directly to the same customer service. I will never order from Zara again!!!!

joey weingard

Issues with exchange

Rated 1.0 out of 5
November 9, 2023

I purchased a leather coat while on vacation in Chicago. I purchased the incorrect size and I’ve been told the only way for me to resolve the issue is by going into a store. The problem is that the nearest store is 4 hours away from my home. This is ridiculous that I have to drive 8 hours to do an exchange in your store. I will return the coat and will never purchase anything else from your store.


zara us headquarters - Help me with to transfer to another Zara location.

Rated 5.0 out of 5
August 7, 2023

Help me please! I’m already desperate! I’m an employee of Zara, I work in Miami, Brickel City Center, and I live in Miami Beach! I have repeatedly raised the issue of transferring me closer to home since I live far away and get two transports, it even took 3 hours one way, usually 2 hours one way, yesterday I sat waiting for the bus at the bus stop for an hour! Also, while I was sitting, and considered that based on what I spend on the bus, $ 90 a month! I’m from Ukraine, I moved because of the war, and now I’m trying to improve my life, but I don’t pretend too much yet, I want to save time and money! I had to drop out of English school due to the long travel time, if I move closer to home I can get my studies back

Corporate Office Headquarters