Athleta Corporate Office, Headquarters Address & Phone Number 

People searching for the Athleta corporate office, Athleta headquarters or Athleta contact number can use this page to find the San Francisco headquarters address, customer-service phone number, complaint routes and official support resources.

Where Is the Athleta Corporate Office?

Athleta is based in San Francisco, California and is part of Gap Inc. Gap Inc.’s global headquarters is located at:

Athleta / Gap Inc.
2 Folsom Street
San Francisco, CA 94105
USA

Older Athleta corporate office listings may show Petaluma, California or 1 Harrison Street in San Francisco. The current official Gap Inc. contact page identifies 2 Folsom Street as its global headquarters.

What Is the Athleta Corporate Office Phone Number?

Gap Inc. lists 1-800-333-7899 with its San Francisco global headquarters. Athleta Customer Service can be reached at 1-877-328-4538, also written as 1-877-3ATHLETA.

The customer-service line is available from 7 a.m. to 1 a.m. Eastern Time, seven days a week. Customers calling about orders shipped outside the United States can use 1-614-744-3913.

The older 1-650-952-4400 number should not be presented as Athleta’s current corporate telephone number because it is not listed on the current official Gap Inc. or Athleta contact pages.

Choose the Correct Athleta Support Route

• Online order: Call Athleta Customer Service or use the official contact page.
• Return or exchange: Use the Athleta Returns and Exchanges page.
• Store complaint: Contact the store manager first, then call Customer Service if the issue remains unresolved.
• Missing or delayed package: Review the carrier tracking and contact Athleta Customer Service with the order number.
• Rewards problem: Use the Athleta Rewards information and Customer Service.
• Gift card problem: Review the official gift-card information or call Customer Service.
• Job or employment application: Use Athleta Careers.
• Corporate, media or investor inquiry: Use the Gap Inc. corporate contact page.

How to File an Athleta Complaint

1. Start with the store or order channel. Contact the store manager for a local purchase or Athleta Customer Service for an online order.
2. Call Customer Service. Dial 1-877-328-4538 and explain the problem clearly.
3. Provide the relevant records. Have the order number, receipt, store location, date, product information and previous contact details ready.
4. Ask for a case number. Record the representative’s name, the date and the resolution offered.
5. Request escalation when appropriate. Ask for a supervisor when the first representative cannot resolve an incorrect refund, missing package, repeated product problem or serious store complaint.
6. Write to headquarters if necessary. Formal unresolved corporate correspondence may be sent to Athleta / Gap Inc., 2 Folsom Street, San Francisco, CA 94105.

What to Have Before Contacting Athleta

• Online order number or store receipt
• Date of purchase, delivery, return or store visit
• Athleta store location, city and state
• Item name, size, color and style number when available
• Shipping carrier and tracking number
• Return tracking or drop-off receipt
• Rewards account details shared only through a secure support channel
• Gift-card purchase receipt or proof of payment
• Photos of a defective, damaged or incorrect item
• Names of representatives or managers contacted, if known
• A concise explanation of the resolution being requested

Online Order, Shipping and Missing-Package Complaints

Athleta order complaints may involve delayed shipping, an incorrect item, missing merchandise, a package marked delivered but not received, a canceled order, duplicate charges or difficulty obtaining a refund.

Check the shipping confirmation and carrier tracking first. Then contact Athleta Customer Service with the order number, delivery address, tracking status and the date the problem was discovered.

If an Athleta order was placed in the same checkout as merchandise from another Gap Inc. brand, identify the Athleta item specifically. Different items in a combined order may ship separately.

Athleta Returns, Exchanges and Refunds

Use the official Athleta returns process for online purchases. Keep the return label, carrier receipt, tracking information and any return-confirmation email until the refund has been completed.

Return eligibility can depend on the purchase date, merchandise condition, proof of purchase and whether an item was designated final sale. Confirm the current policy through Athleta Returns and Exchanges before mailing merchandise.

If a return was delivered but no refund appeared, provide Customer Service with the original order number, returned items, return tracking number and delivery date.

Athleta Store Complaints

For a complaint involving an Athleta store, start with the store manager. Common concerns may include service, checkout problems, fitting-room conditions, return decisions, employee conduct, accessibility, product availability or an in-store pickup.

Use the Athleta store locator to confirm the store’s telephone number and address. If the manager does not resolve the concern, call 1-877-328-4538 and provide the store location, visit date, receipt and a factual description of what happened.

Product Quality, Sizing and Defect Complaints

Product complaints may involve damaged seams, fabric wear, pilling, shrinking, fading, inaccurate sizing or merchandise arriving in used or damaged condition. Save the product, tags, receipt and photographs.

Customer Service may need the style number, color, size, purchase date and whether the item was purchased online, at an Athleta store or from another retailer.

Athleta Rewards, Credit Card and Gift Card Support

Athleta participates in Gap Inc.’s shared rewards program. Rewards questions may involve missing points, account access, an offer that did not apply, reward redemption or points affected by a return.

For Athleta Rewards assistance, sign in through the official website, review the Rewards Program FAQ or call Customer Service.

Credit-card billing, payments, interest, account access and unauthorized card activity should be directed to the card issuer using the secure number on the back of the card or the official card-account website.

For gift-card questions, use the Athleta gift-card page or contact Customer Service. Never post a complete gift-card number or PIN in a public review.

Employment, Careers and HR Questions

Athleta store and corporate positions are managed through Gap Inc.’s careers system. Use Athleta Careers for current openings and application information.

Current or former employees needing assistance with payroll, W-2 forms, benefits, scheduling or workplace concerns should use their internal Gap Inc. employee resources, store management or the HR contact provided in their employment documents.

The Customer Service number is designed for customers and should not be treated as a dedicated public HR hotline.

About Athleta

Athleta was founded in 1998 as a performance and lifestyle apparel brand focused on women and girls. Gap Inc. acquired Athleta in 2008. The brand sells activewear, athleisure, swimwear, outerwear, footwear and accessories online and through more than 250 stores in the United States and Canada.

Athleta is based in San Francisco. Maggie Gauger became Global Brand President and CEO of Athleta effective August 1, 2025.

Athleta Reviews and Complaints

At the time of this update, the COH page contained one visible reader review. The April 2025 one-star submission described a customer feeling uncomfortable with an employee’s attire at the Utica Square store in Tulsa, Oklahoma.

The review should be treated as one unverified, location-specific submission. It does not establish a broader pattern involving Athleta stores, products, employees or customer service. The employee’s first name should be removed from the public review to reduce unnecessary personal identification.

Related Corporate Office Pages

• Gap Corporate Office
• Old Navy Corporate Office
• Banana Republic Corporate Office
• Lululemon Corporate Office
• Nike Corporate Office
• Adidas Corporate Office

Official Athleta and Gap Inc. Resources

• Athleta official website
• Athleta Customer Service and Contact Us
• Returns and Exchanges
• Athleta Store Locator
• Athleta Rewards FAQ
• Athleta Gift Cards
• Athleta at Gap Inc.
• Gap Inc. Corporate Contact Page
• Athleta Careers

Frequently Asked Questions

Where is Athleta headquarters?

Athleta is based in San Francisco. Its parent company, Gap Inc., lists its global headquarters at 2 Folsom Street, San Francisco, CA 94105.

What is the Athleta headquarters address?

The current corporate address associated with Athleta and Gap Inc. is 2 Folsom Street, San Francisco, CA 94105. Older listings may show Petaluma or 1 Harrison Street.

What is Athleta’s corporate office phone number?

Gap Inc. lists 1-800-333-7899 with its global headquarters. Athleta Customer Service is 1-877-328-4538.

What is 1-877-328-4538?

1-877-328-4538 is Athleta Customer Service. The number can also be written as 1-877-3ATHLETA.

What hours is Athleta Customer Service open?

Athleta lists telephone and regular chat support hours as 7 a.m.–1 a.m. Eastern Time, seven days a week.

How do I complain about an Athleta store?

Contact the store manager first. If the issue is unresolved, call Athleta Customer Service at 1-877-328-4538 with the store location, visit date, receipt and a factual description of the concern.

How do I contact Athleta about a return or refund?

Use Athleta’s official Returns and Exchanges page or call Customer Service. Keep the order number, return label, carrier receipt and return tracking information.

Who owns Athleta?

Athleta is owned by Gap Inc., which also operates the Gap, Old Navy and Banana Republic brands.

Who is the CEO of Athleta?

Maggie Gauger is Athleta’s Global Brand President and CEO. Her appointment became effective August 1, 2025.

Can I post my order number or gift-card details in a review?

No. Do not publish complete order numbers, tracking numbers, payment information, gift-card numbers, PINs, account credentials or other private information in a public review.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com has published corporate-office, headquarters, complaint and review information for major consumer brands for many years. This page is designed to distinguish Athleta Customer Service from Gap Inc.’s corporate headquarters and help readers choose the support route that fits their concern.

Corporate addresses, executives, customer-service hours, return policies, rewards terms, store locations and support numbers can change. Confirm time-sensitive information through Athleta or Gap Inc. before mailing documents or relying on a particular policy.

Page Update Note

This Athleta corporate office page was updated in August 2026 to replace the outdated Petaluma and 1 Harrison Street information with Gap Inc.’s verified 2 Folsom Street headquarters, distinguish 1-877-328-4538 Customer Service from the corporate-office number, remove unverified phone information, update hearing-access guidance, add current leadership, improve complaint escalation instructions, review the existing Tulsa submission and verify all related COH links.

Share Your Athleta Experience

Readers may use the review form below to describe an Athleta store, online order, return, refund, product, rewards, gift-card or customer-service experience. Include the store location or general order date, but leave private account, payment and employee information out of the public review.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Athleta, Athleta LLC, Gap Inc., Gap, Old Navy, Banana Republic, any Athleta store, card issuer, gift-card provider, shipping carrier, employee, manager or customer-service representative.

This page is provided for general informational and review purposes only. Corporate addresses, telephone numbers, executives, operating hours, return policies, shipping terms, rewards benefits, gift-card procedures, store locations and complaint routes can change. Verify important information directly with Athleta, Gap Inc., the appropriate store, card issuer, carrier or other responsible service provider.

Reader reviews are individual, unverified submissions. They do not necessarily represent every customer, store, employee, product or corporate response.