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  • Guild Mortgage Corporate Office, Headquarters, Phone Number, Payment Help, and Complaints

Guild Mortgage Corporate Office, Headquarters, Phone Number, Payment Help, and Complaints 

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Guild Mortgage is a residential mortgage lender and loan servicer headquartered in San Diego, California. Customers often search for the Guild Mortgage corporate office, Guild Mortgage headquarters, Guild Mortgage address San Diego, Guild Mortgage corporate office phone number, Guild Mortgage payment address, or Guild Mortgage customer service number when they need help with a loan application, mortgage payment, escrow issue, payoff request, hardship assistance, branch concern, or complaint escalation.

Guild Mortgage Corporate Office Headquarters

Company Name: Guild Mortgage Company LLC

NMLS ID: 3274

Corporate Headquarters Address:
5887 Copley Drive
Floors 1, 3, 4, 5, and 6
San Diego, CA 92111

Guild Mortgage corporate office and headquarters in San Diego California

Guild Mortgage Headquarters and Main Office Information

Guild Mortgage’s headquarters are located at 5887 Copley Drive in San Diego, California. This is the address most relevant for Guild Mortgage corporate office, Guild Mortgage headquarters, Guild Mortgage HQ, Guild Mortgage address San Diego, and Guild Mortgage headquarters address searches.

For most borrower issues, the best contact depends on whether the concern involves a new loan, an existing serviced loan, a mortgage payment, a payoff request, escrow, taxes, insurance, a hardship situation, or a local branch. The corporate office address is best used for formal written correspondence, business matters, legal notices, executive-level correspondence, or escalations after normal servicing and branch channels have been tried.

Guild Mortgage Customer Service and Loan Servicing Contacts

Guild Mortgage Payment Address and Payoff Address Guidance

Mortgage payment addresses can vary by loan, statement, servicing status, payoff request, escrow issue, hardship package, property-damage claim, or department. Do not assume the corporate headquarters address is the correct place to mail a mortgage payment.

For regular mortgage payments, use the payment address shown on your Guild Mortgage statement, online account, or official servicing instructions. For payoff demand requests, Guild provides payoff instructions through its Help Center and lists a payoff mailing route to Guild Mortgage Company, P.O. Box 85046, San Diego, CA 92186-5304. Always confirm payoff, wire, or payment instructions directly through Guild’s official website, your mortgage statement, or the Loan Servicing Help Center before sending funds.

How to Escalate a Complaint with Guild Mortgage

If you have a complaint about Guild Mortgage involving a loan application, underwriting, closing, payment, escrow, taxes, insurance, payoff, mortgage assistance, branch employee, loan officer, servicing transfer, credit reporting issue, or customer-service interaction, start with the department connected to your issue. Keep your loan number, property address, branch location, loan officer name, statement, payment confirmation, escrow documents, tax or insurance bills, emails, case numbers, and written notes.

  1. Start with the correct Guild team: Contact your loan officer or branch for new loans and applications. Contact Loan Servicing at 1-800-365-4441 for existing mortgage servicing issues.
  2. For hardship or delinquency questions: Contact hardship assistance at 1-800-365-4884 as early as possible.
  3. For payoff requests: Use Guild’s payoff instructions and confirm fax, email, or mailing directions through the official Help Center.
  4. Ask for escalation: If the first contact does not resolve the issue, ask for a supervisor, case number, written response, or department-specific escalation.
  5. Use written documentation: Send clear written summaries and supporting documents through the official account portal, secure upload, mail, or the route provided by Guild.
  6. Use the corporate office when appropriate: Written corporate correspondence may be directed to Guild Mortgage Company LLC, 5887 Copley Drive, San Diego, CA 92111.
  7. Escalate externally if unresolved: Mortgage complaints may be submitted to the Consumer Financial Protection Bureau, NMLS Consumer Access, or the applicable state mortgage regulator.

Guild Mortgage Servicing, Escrow, and Hardship Issues

Existing Guild Mortgage customers should use the Loan Servicing Help Center for payment questions, escrow questions, tax and insurance issues, payoff requests, mortgage statements, account access, or servicing questions. If the account is past due or you are at risk of missing payments, contact Guild’s hardship assistance team as early as possible to ask about available options.

For escrow, insurance, property-damage, tax, or payoff documents, follow the specific instructions provided by Guild. Different departments may use different mailing addresses, fax numbers, email addresses, or document upload processes.

Guild Mortgage Ownership and Company Update

Guild Mortgage has a long history in residential mortgage lending. Guild Holdings Company was previously publicly traded under the ticker GHLD. In 2025, Bayview completed its acquisition of Guild Holdings Company, and Guild’s publicly traded shares ceased trading and were delisted from the NYSE. Guild Mortgage continues to operate under the Guild Mortgage brand.

Guild Mortgage Fraud, Wire, and Scam Safety Tips

Mortgage customers should be especially cautious with wire instructions, payoff instructions, payment changes, suspicious emails, fake mortgage-assistance calls, and foreclosure-rescue scams. Fraudsters may impersonate a mortgage company, title company, loan officer, or servicing department to redirect payments or collect personal information.

  • Verify payment, payoff, and wire instructions directly through Guild’s official website, your secure account, or a known official phone number.
  • Do not trust last-minute wiring changes sent by email or text without independent verification.
  • Do not provide your full Social Security number, account login, password, or bank details to an unsolicited caller.
  • Be cautious of anyone asking you to pay upfront fees for mortgage assistance or foreclosure rescue services.
  • If you receive a suspicious message claiming to be from Guild, call the number on your mortgage statement or use Guild’s official website before responding.
  • Report suspected internet fraud to the FTC, the FBI Internet Crime Complaint Center, or your state mortgage regulator when appropriate.

About Guild Mortgage

Guild Mortgage is a residential mortgage lender and servicer offering home purchase loans, refinance loans, FHA loans, VA loans, USDA loans, conventional loans, jumbo loans, down payment assistance options, and other mortgage products through branches, loan officers, online tools, and loan servicing support.

Because mortgage issues are often loan-specific, customers should avoid posting loan numbers, property addresses, account statements, payoff quotes, tax documents, insurance documents, bank information, or Social Security numbers in public reviews or comment forms.

Guild Mortgage Competitors

Guild Mortgage competes with national mortgage lenders, banks, credit unions, mortgage brokers, and local lenders. Competitors and related companies include Rocket Mortgage, Wells Fargo Home Mortgage, Chase Home Lending, Bank of America Home Loans, loanDepot, Guaranteed Rate, Movement Mortgage, Fairway Independent Mortgage, and regional mortgage companies.

Related Resources

Frequently Asked Questions About Guild Mortgage Corporate Office

Where is Guild Mortgage corporate office?

Guild Mortgage corporate office is located at 5887 Copley Drive, San Diego, CA 92111.

What is Guild Mortgage’s headquarters address?

Guild Mortgage’s headquarters address is 5887 Copley Drive, Floors 1, 3, 4, 5, and 6, San Diego, CA 92111.

What is Guild Mortgage’s corporate office phone number?

Guild’s San Diego home-office and lending contact number is listed as 1-800-283-8823. For existing loan servicing questions, call 1-800-365-4441.

What is Guild Mortgage customer service number?

For existing loan servicing questions, Guild Mortgage lists the Loan Servicing Help Center at 1-800-365-4441, Monday through Friday, 5 a.m. to 5 p.m. PT.

What is the Guild Mortgage payment address?

Use the payment address shown on your Guild Mortgage statement, online account, or official servicing instructions. Mortgage payment, payoff, tax, insurance, hardship, and property-damage documents may have different mailing addresses, so confirm before mailing funds or documents.

How do I request a Guild Mortgage payoff?

Use Guild’s payoff instructions in the Help Center. Guild lists payoff demand requests by email, fax, or mail, and customers should verify all payoff instructions directly before sending funds.

How do I file a complaint about Guild Mortgage?

Start with the loan officer, branch, servicing team, or hardship assistance team connected to your issue. If the issue remains unresolved, ask for escalation and keep written documentation. Mortgage complaints may also be submitted to the CFPB, NMLS Consumer Access, or your state mortgage regulator when appropriate.

Is CorporateOfficeHeadquarters.com affiliated with Guild Mortgage?

No. CorporateOfficeHeadquarters.com is not affiliated with Guild Mortgage Company LLC, Guild Holdings Company, Bayview Asset Management, GuildMortgage.com, any Guild branch, or any mortgage regulator.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate office addresses, headquarters phone numbers, company contact details, customer-service resources, complaint guidance, and consumer review pages for major companies and brands. Information is reviewed using official company pages, public filings, customer-service pages, licensing information, regulator resources, and reliable public sources when available. Readers should always verify loan-specific, payment, payoff, escrow, legal, or financial details directly with the company before sending payments, personal information, legal documents, or sensitive correspondence.

Page Update Note

This Guild Mortgage corporate office page was updated on July 5, 2026, to verify the San Diego headquarters address, clarify the difference between home-office, lending, and loan-servicing phone numbers, add payment-address and payoff guidance, include hardship and escrow escalation information, update the Bayview acquisition note, add mortgage fraud and wire safety warnings, and improve the headquarters-focused information for readers searching for Guild Mortgage corporate office, Guild Mortgage headquarters, Guild Mortgage address San Diego, Guild Mortgage HQ, Guild Mortgage payment address, and Guild Mortgage customer service number.

Disclaimer

CorporateOfficeHeadquarters.com is an independent consumer information website and is not affiliated with, endorsed by, or sponsored by Guild Mortgage Company LLC, Guild Holdings Company, Bayview Asset Management, GuildMortgage.com, any Guild branch, the CFPB, NMLS, or any state mortgage regulator. Guild Mortgage names, trademarks, logos, and related marks belong to their respective owners. Information may change without notice. For official loan, payment, payoff, escrow, tax, insurance, hardship, credit reporting, legal, employment, branch, or corporate matters, contact Guild Mortgage directly through its official website, published phone numbers, secure account tools, branch contacts, or written corporate address.

Share Your Experience

Have you contacted Guild Mortgage corporate office, a Guild loan officer, Guild loan servicing, hardship assistance, a branch manager, or Guild customer support about a mortgage application, payment, escrow issue, payoff request, tax or insurance problem, hardship request, branch complaint, or servicing concern? Share your experience below to help other readers understand how Guild Mortgage handles customer-service concerns and corporate office escalations.

Do not include loan numbers, property addresses, Social Security numbers, bank account information, payment confirmations, payoff quotes, escrow documents, tax documents, insurance documents, login details, or other sensitive personal information in a public review.

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