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Dillards corporate office is located in Little Rock, Arkansas. Dillard’s is a prominent American fashion retailer with a wide network of stores across the United States. Known for offering a vast selection of clothing, accessories, and home furnishings, Dillard’s caters to customers seeking quality and style. This post provides comprehensive details about Dillard’s, highlighting their corporate address, contact information, and an overview of the company’s services and position in the retail industry.

Contacting Dillard’s Corporate Office Headquarters HQ

Dillard’s Headquarters: An Overview

Dillards Corporate Office

Maps and Directions To Dillards Corporate Headquarters

Dillard’s Role in the Fashion Retail Industry

Dillard’s is a key player in the fashion retail sector, offering a wide array of products ranging from designer apparel and accessories to home decor. The company is recognized for its commitment to providing a high-quality shopping experience, both in-store and online, with a focus on customer service and fashion-forward merchandise.

The Competitive Landscape of Department Stores

In the competitive department store market, Dillard’s faces challenges from national retailers like Macy’s, Nordstrom, Belk, and JCPenney, as well as other regional department stores. Dillard’s differentiates itself through its unique brand mix, customer loyalty programs, and a focus on delivering a personalized shopping experience to its customers.

Dillard’s Corporate Office Complaints, Reviews, and Feedback

We encourage you to share your experiences with Dillard’s product range, store environment, customer service, and overall shopping experience. Your feedback in the comments section is invaluable, providing insights that help others understand Dillard’s operations and commitment to customer satisfaction in the retail sector. Whether you have compliments, complaints, or suggestions, your perspectives are important in evaluating the company’s performance and service quality.

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Dillards Friendswood TX

December 13, 2022

On 5/6/23 I was in the Dillards at the Baybrook Mall in Friendswood, Texas shopping for baby items. I was interested in a baby monitor but it did not have a price. I asked the sales associate for the price. The price would not come up for her. She tried to call her manager but she was at lunch. So the associate went to ask another manager and was given the price of 149.00. I bought the item. When I got home and opened the box and it was empty.

So on 5/7/23 I went back to the store. When I pulled the box out and said the item is not in the box, she said the sales associate has to get the product. She also advised the price should have been 399.00 so she would have to return my money and ring it up at the correct price. I said I did not want a refund, just the product. She, her name was Sharmar, said she would not give me the product so I requested she get a manager. The manager she spoke to was Lori, who never came to the department, told her on the phone to not give me the product. While I told her I did not want a refund, only the product, she said I did not have a choice and she refunded the transaction to my card. I did not approve or sign anything. She filled out the requested information that is supposed to be filled out by the customer.

The mistake was by the sales associates and it is absolutely an unethical was to do business. I would hope this complaint get a response since no one at the store location will take care of this.

Paula Drew
Corporate Office Headquarters