Contact Nordstrom Corporate Office Headquarters - 2022
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Nordstrom Corporate Office Headquarters

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Nordstrom Corporate Office Headquarters

Nordstrom, Inc.
Nordstrom Direct Inquiries
1700 Seventh Avenue, Suite 300
Seattle, WA 98101
Corporate Phone Number: 1-206-628-2111
Fax: 1-206-628-1795
Customer Service Number (USA): 1-888-282-6060
Customer Service Number (Canada): 1-877-794-5304
Customer Service Number (International): 1-319-846-4140
Credit Services: 1-800-964-1800
Website: Nordstrom

13 replies on “Nordstrom Corporate Office Headquarters”

Applied for Nordstrom credit card few years ago. Due to my large amount of shopping and also using my Nordstrom credit card at other businesses, I was upgraded to platinum Nordstrom credit card without asking for it.
This year I have purchased and used my Nordstrom credit card for over $14,000.
I received an e-mail telling me that I need to spend more before December 31, 2021 or I will lose some credit card privilege.

Below is a email I recieved from Nordstrom:

An important note about your Icon status

Thanks for being one of our most loyal customers. Shopping still looks a little different, so we're giving you a one-time exception to keep your Icon status in 2022. You'll need to reach $10,000 in qualifying net spend by December 31, 2021, if you haven't already, instead of the required $15,000 minimum.* So far this year, you've spent $14605.30 with us as of December 1, 2021.

Keep Your Current Icon Benefits**
• 5 Personal Double Points Days
• Icon Early Access to Anniversary Sale
• Unlimited Free Alterations***
• Dining or Spa Experience
• Same-Day Delivery
• Nordstrom After-Hours
• Icon-Only Events
• No Credit Card Fees

If you lose your Icon status, you'll lose all of the above benefits and will have to pay credit card fees again. These fees include late fees, returned payment fees, cash advance fees and minimum interest charge fees.

First of all I never asked for these privilege and it was given to me by Nordstrom.
How much alteration a person needs? I just two times used this benefit and since i wasn't happy with their job I don't use it at all. I give my things to dry cleaner.
I had all benefits above before.
Also, I did not know that I need or required to spend minimum $15,000 to maintain these privilege.
The whole world is upside down and you care about money and giving me one time exception?
I have been loyal Nordstrom customer for many years and I don’t think you should treat your loyal customer.
I have also other credit card that provide cash reward (Costco Citi Visa) and also Capital one that provide great rewards including travel packages.
These credit card always have been very friendly and treat me with most respect. It would not be great disappointment if I cancel my Nordstrom credit card and use my other cards.

OMG ,what happen to your stores? Lately I get mistreated every time I shop there buy your manager & employees .Instead of getting a "thank you" after I pay, I get an attitude, a sour face and called names like sweetie, darling, honey…
The only reason I can think of is that I'm white.
So, after 40 years of buying at your store, is goodbye for me. Who wants to shop in a place ,leave your money and get mistreated in exchange!

Hi, i ordered a product on May 2nd when i got confirmation it said 3-5 days before it even ships …are you kidding ? I order lots of things online and they usually ship the same day or at least within 2 days..
So I sent off an email to nordstrom.com and i get a response that didnt answer my questions..so i sent another email..same deal…then i get an email May 5th saying we are working on your order ?? if you have time to send emails saying your working on it you should have time to ship it !! So then today i get another email saying ''oh you need to contact nordstrom rack…grrrrr so use the email address she sent ..contact@nordstromrack.com and i get this from nordstrom postmaster:
use1-etp-mta-inbound-edge-prd09-52.cso.fireeye.com rejected your message to the following e-mail addresses:

contact@nordstromrack.com (contact@nordstromrack.com)

use1-etp-mta-inbound-edge-prd09-52.cso.fireeye.com gave this error:
ETP205 DMARC Failure for domain () – E63210308CFE65906bde748f1

Your message wasn't delivered because the recipient's e-mail provider rejected it.

so I try the phone number that the rep sent for Nordstrom rack and its the wrong number ( 888-966-9283)
so i call the Nordstrom number and get the right number for the rack and call it..the guy said there is no current info available ???? now its been 6 days and my order still hasnt shipped …a class place like Nordstrom's should be able to ship something faster than 3-5 days…i expect this kind of service maybe from a mom and pop store not Nordstrom's..ive spent well over an hour trying to find out why it takes so long to ship something ??? and now this email…
order # 215400159 May 2nd

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