Bloomingdale’s is an upscale American department-store brand owned by Macy’s, Inc. The company sells designer apparel, shoes, handbags, cosmetics, jewelry, home furnishings, furniture, gifts, and other premium merchandise through its department stores, outlet stores, smaller Bloomie’s locations, and Bloomingdales.com.
Consumers commonly search for the Bloomingdale’s corporate office address or phone number when they need help with an online order, store purchase, return, refund, delivery, credit-card account, Loyallist rewards, furniture order, registry, or unresolved customer-service complaint.
How to Contact Bloomingdale’s Corporate Office
Bloomingdale’s maintains different contact channels for online shopping, store concerns, credit accounts, rewards, furniture, wedding registries, and parent-company matters.
- Company Name: Bloomingdale’s
- Bloomingdales.com Business and Mailing Office: 3 Jackson Tower, 20th Floor, 28-07 Jackson Avenue, Long Island City, NY 11101
- Parent Company Headquarters: Macy’s, Inc., 151 West 34th Street, New York, NY 10001
- Bloomingdale’s Flagship Address: 1000 Third Avenue, New York, NY 10022
- Bloomingdale’s Flagship Phone Number: 1-212-705-2000
- Bloomingdale’s Customer Service: 1-800-777-0000
- Customer Service Email: cu*************@***********es.com
- International Customer Service: 1-513-573-8170
- Bloomingdale’s Credit Customer Service: 1-888-257-6762
- Credit Website Technical Support: 1-877-493-9207, option 1
- Loyallist Customer Service: 1-800-600-5402
- Wedding and Gift Registry: 1-800-888-2933
- Furniture and Bedding Customer Service: 1-800-323-7857
- Official Website: Bloomingdales.com
- Customer Support Page: Bloomingdale’s Contact Us
- Parent Company Website: Macy’s, Inc.
Bloomingdale’s Customer Service Hours
Bloomingdale’s lists the following normal customer-service hours:
- General Customer Service: Monday through Sunday, 8:00 a.m. to midnight Eastern Time
- Credit Customer Service: Monday through Sunday, 8:00 a.m. to midnight Eastern Time
- Loyallist Customer Service: Monday through Sunday, 8:00 a.m. to midnight Eastern Time
- Furniture and Bedding: Monday through Sunday, 8:00 a.m. to midnight Eastern Time
- Wedding and Gift Registry: Monday through Sunday, 8:00 a.m. to 10:00 p.m. Eastern Time
The telephone number 1-212-705-2000 is associated with Bloomingdale’s 59th Street flagship store. Customers with online orders, returns, rewards, delivery, or account concerns should generally begin with the appropriate customer-service department rather than calling the flagship.
How to Escalate a Bloomingdale’s Complaint
The best escalation process depends on whether the complaint involves a store purchase, online order, return, delivery, credit card, rewards account, furniture purchase, or registry.
- Gather the order number, receipt, purchase date, store location, tracking details, return confirmation, photographs, and names of any representatives involved.
- For an online purchase, call Bloomingdale’s customer service at 1-800-777-0000 or use the chat option on the official contact page.
- For a store-specific concern, ask to speak with the department manager, customer-service manager, or store manager.
- Use the specialized phone number when the complaint involves a Bloomingdale’s credit card, Loyallist rewards, furniture, bedding, or a wedding registry.
- Ask for a case or reference number and keep notes showing the date, time, representative’s name, and promised resolution.
- If the concern remains unresolved, request review by a supervisor or the appropriate executive customer-support team.
- A written summary may be mailed to Bloomingdales.com, LLC at 3 Jackson Tower, 20th Floor, 28-07 Jackson Avenue, Long Island City, NY 11101.
When submitting a written complaint, explain what happened, what steps you have already taken, and the specific resolution you are requesting. Send copies rather than original receipts or documents.
Do not publish complete payment-card numbers, account passwords, home addresses, full order numbers, or other sensitive personal information in a public review.
About Bloomingdale’s
Brothers Lyman and Joseph Bloomingdale opened their Great East Side Bazaar in New York City in 1872. Bloomingdale’s moved to the intersection of 59th Street and Third Avenue in 1886, where its flagship store remains an important part of the brand.
Bloomingdale’s joined Federated Department Stores in 1930. Federated later acquired Macy’s and changed its corporate name to Macy’s, Inc. in 2007.
- Founded: 1872
- Founders: Lyman Bloomingdale and Joseph Bloomingdale
- Primary Business Office: Long Island City, New York
- Flagship Location: 59th Street and Third Avenue, New York City
- Parent Company: Macy’s, Inc.
- Bloomingdale’s CEO: Olivier Bron
- Parent Company Stock Symbol: NYSE: M
- Store Formats: Bloomingdale’s department stores, Bloomingdale’s The Outlet, Bloomie’s, and Bloomingdales.com
- Primary Merchandise: Designer fashion, beauty products, shoes, handbags, jewelry, furniture, home goods, and gifts
As of early 2026, Bloomingdale’s reported operating 32 traditional Bloomingdale’s stores, 22 Bloomingdale’s The Outlet locations, and four smaller Bloomie’s stores. The brand also has an international presence in Dubai and Kuwait.
Who Is the CEO of Bloomingdale’s?
Olivier Bron is the chief executive officer of Bloomingdale’s. He joined the company in 2023 and is responsible for the brand’s overall strategy, operations, customer experience, digital business, store formats, and growth.
Before joining Bloomingdale’s, Bron held executive positions with Central Group’s Central and Robinson department stores in Thailand, Galeries Lafayette in France, and Bain & Company.
Who Owns Bloomingdale’s?
Bloomingdale’s is owned by Macy’s, Inc., a publicly traded retail corporation listed on the New York Stock Exchange under the symbol M.
Macy’s, Inc. operates several retail nameplates, including Macy’s, Bloomingdale’s, and Bluemercury. Although Bloomingdale’s and Macy’s share the same parent company, they maintain different branding, merchandise strategies, websites, stores, rewards programs, and customer-service channels.
Consumers looking for information about the parent company can visit the Macy’s Corporate Office page.
Bloomingdale’s Store Formats
Bloomingdale’s reaches customers through several store and shopping formats:
- Bloomingdale’s Department Stores: Full-line stores selling designer apparel, accessories, beauty products, jewelry, home furnishings, furniture, and gifts.
- Bloomingdale’s The Outlet: Off-price locations offering discounted apparel, shoes, accessories, and home merchandise.
- Bloomie’s: Smaller-format stores with a curated selection of fashion, beauty, accessories, services, and local experiences.
- Bloomingdales.com: The company’s e-commerce website serving online shoppers and supporting pickup and return services.
Bloomingdale’s Recent Business Performance
Bloomingdale’s has been an important growth business within Macy’s, Inc. The parent company reported that Bloomingdale’s comparable sales increased 10.2% during the first quarter of 2026, representing seven consecutive quarters of comparable-sales growth.
Macy’s, Inc. has continued investing in Bloomingdale’s stores, luxury merchandise, digital shopping, customer service, smaller Bloomie’s locations, and relationships with premium and designer brands.
Bloomingdale’s Reviews, Complaints and Customer Feedback
Reviews submitted to CorporateOfficeHeadquarters.com describe both positive and negative experiences with Bloomingdale’s stores, merchandise, customer service, returns, rewards, and online ordering.
Complaints and lower-rated reviews on this page have commonly mentioned:
- Loyallist reward adjustments: Some customers have questioned how reward dollars or points were deducted or recalculated after a return.
- Unexpected order cancellations: A reviewer described an expensive store order being canceled more than once without a clear explanation.
- Returns without a receipt: One longtime customer reported difficulty returning a recently purchased item when the receipt could not be located and the transaction was not found in the store’s system.
- Long telephone waits: Customers have described lengthy hold times when attempting to reach customer service.
- Supervisor and employee interactions: Some reviews mention representatives who appeared dismissive, unhelpful, or unable to explain a policy clearly.
- Accessibility concerns: One customer expressed concern that a required in-store transaction was difficult because the customer was unable to visit a store.
These complaint themes are based on individual reviews submitted by visitors and do not represent every Bloomingdale’s customer, employee, store, or transaction. Experiences may vary by location, department, order type, merchandise category, and support channel.
Bloomingdale’s Competitive Landscape
Bloomingdale’s competes in luxury and upscale retail through its physical stores, e-commerce business, designer relationships, personal-shopping services, loyalty program, private merchandise, and premium shopping experience.
Three of Bloomingdale’s largest national luxury-retail competitors include:
- Nordstrom Corporate Office – Nordstrom competes through upscale fashion, designer merchandise, personal styling, customer service, online shopping, and Nordstrom Rack.
- Saks Fifth Avenue Corporate Office – Saks competes in luxury apparel, shoes, handbags, jewelry, beauty products, designer boutiques, and personalized shopping.
- Neiman Marcus Corporate Office – Neiman Marcus competes in luxury fashion, exclusive merchandise, designer relationships, personal service, and high-end e-commerce.
Bloomingdale’s also competes with department-store chains that offer overlapping fashion, beauty, accessories, home, and designer merchandise, including:
- Dillard’s Corporate Office – Dillard’s operates department stores offering fashion, cosmetics, shoes, accessories, and home furnishings.
- Belk Corporate Office – Belk competes in apparel, cosmetics, footwear, accessories, and home merchandise, particularly in Southern markets.
Related Department Store Corporate Offices
- Macy’s Corporate Office
- Nordstrom Corporate Office
- Saks Fifth Avenue Corporate Office
- Neiman Marcus Corporate Office
- Dillard’s Corporate Office
- Belk Corporate Office
Additional Bloomingdale’s Consumer Resources
A related CustomerServiceNumbers.com page can be added here after the Bloomingdale’s customer-service listing on that website has been created or updated.
- Bloomingdale’s Customer Service and Contact Numbers
- Bloomingdale’s Return and Exchange Policy
- Find a Bloomingdale’s Store
- Contact Macy’s, Inc.
- Bloomingdale’s and Macy’s, Inc. Careers
Frequently Asked Questions About Bloomingdale’s Corporate Office
Where is the Bloomingdale’s corporate office?
Bloomingdales.com, LLC lists its business mailing office as 3 Jackson Tower, 20th Floor, 28-07 Jackson Avenue, Long Island City, NY 11101. Bloomingdale’s parent company, Macy’s, Inc., is headquartered at 151 West 34th Street, New York, NY 10001.
What is Bloomingdale’s corporate office phone number?
Bloomingdale’s does not prominently publish a separate general corporate-office telephone number. The number 1-212-705-2000 is associated with the Bloomingdale’s 59th Street flagship. Customer concerns should generally begin with Bloomingdale’s customer service at 1-800-777-0000.
What is Bloomingdale’s customer-service phone number?
Bloomingdale’s customer service can be reached at 1-800-777-0000. Customer-service hours are normally 8:00 a.m. to midnight Eastern Time, seven days a week.
How do I email Bloomingdale’s customer service?
Bloomingdale’s lists cu*************@***********es.com as its general customer-service email address. Live chat is also available through the official Bloomingdale’s contact page.
How do I file a complaint with Bloomingdale’s corporate office?
Begin with the appropriate customer-service department or store manager. Request a case number and ask for escalation if the matter is not resolved. A written complaint can also be sent to the Bloomingdales.com business mailing office in Long Island City.
How do I contact Bloomingdale’s about an online order?
Call 1-800-777-0000 or use the chat and email options on the Bloomingdale’s customer-service page. Have the order number, item details, delivery information, and previous correspondence available.
How do I contact Bloomingdale’s about a return or refund?
Contact general customer service at 1-800-777-0000. For an in-store purchase, customers may also contact or visit the original store and ask for the customer-service or department manager.
How do I contact Bloomingdale’s Loyallist customer service?
Bloomingdale’s Loyallist customer service can be reached at 1-800-600-5402. This department handles questions involving Loyallist accounts, points, rewards, and related benefits.
How do I contact Bloomingdale’s credit-card customer service?
Bloomingdale’s credit customer service can be reached at 1-888-257-6762. Technical assistance for online credit services is available at 1-877-493-9207, option 1.
Who is the CEO of Bloomingdale’s?
Olivier Bron is the chief executive officer of Bloomingdale’s.
Does Macy’s own Bloomingdale’s?
Yes. Bloomingdale’s is a division of Macy’s, Inc. The brands share the same parent company but operate with separate stores, websites, merchandise strategies, rewards programs, and customer-service channels.
Is the Bloomingdale’s flagship the corporate headquarters?
The Bloomingdale’s flagship at 1000 Third Avenue is the company’s most recognized store and historic brand location. The Bloomingdales.com business mailing office is located in Long Island City, while Macy’s, Inc. maintains its parent-company headquarters on West 34th Street in Manhattan.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has helped consumers locate corporate addresses, headquarters phone numbers, executive information, customer-service contacts, and company details since 2004.
The website also allows customers to share reviews, complaints, photographs, and the outcomes of their customer-service experiences. These submissions can reveal recurring complaint themes and show how experiences differ among stores, departments, products, and support channels.
Corporate addresses, phone numbers, business hours, and executive positions can change. Visitors should verify important information through Bloomingdale’s or Macy’s, Inc. before mailing documents, sharing personal information, or making financial decisions.
Disclaimer
CorporateOfficeHeadquarters.com is an independent consumer information website and is not affiliated with, endorsed by, or sponsored by Bloomingdale’s, Bloomingdales.com, LLC, Macy’s, Inc., or any Bloomingdale’s store.
Bloomingdale’s, Bloomie’s, Loyallist, Macy’s, and related names and logos are trademarks of their respective owners. Corporate information is believed to be accurate at the time of publication but may change without notice. Reviews and comments represent the experiences and opinions of individual visitors.
Share Your Bloomingdale’s Experience
Have you contacted Bloomingdale’s customer service, visited a store, returned an online order, used Loyallist rewards, or attempted to escalate a complaint? Share your experience below.
When leaving a review, consider mentioning the store or support channel used, the type of purchase, the approximate date, whether Bloomingdale’s opened a case, whether the company responded, and whether the matter was resolved.
Do not include payment-card numbers, passwords, complete order numbers, home addresses, account credentials, or other sensitive personal information.