Reach United Airlines Corporate Office Headquarters 

– poor service, lousy food, and abysmal care of passengers – UA is not prepared for disasters. 36 hours in SFO followed by a “we care about you and we will get back to you in 8 weeks…maybe” WTF?? no organization or control of the crowd. Senior citizens and handicapped I dragged myself from counter to counter mostly ignored. rogue passengers, queue cutting, fights, and NOT ONE UA staff controlled it….never again…I will stick with my ASIAN carriers…..for their grace, excellent food, and amazing service….UA need to Go Home, and NO stars…since 1 is the only choice…. don’t deserve it….yes people on my flight MISSED their daughter’s WEDDING!! way to go UA!!

United, Lost baggage. I traveled to Montego Bay Jamaica on October 18th 2024. My luggage 1 of 2 was lost somewhere in transit. I filed the claim as told on the night of the 21st. I hadn’t heard from United so I called them I was told that the luggage was at the Newark International Airport. So I got up early one Friday morning about 4 am a went to the airport to get my luggage. I was greeted by a very nice mature female agent who went to get the bag and she returned to tell me that my luggage was not there. She instructed me to the number on the yellow card to call. I did as she said the whole time while waiting for the tram, the N.J.Transit train and about 2 hours on my ride home. For some reason only the first and 3rd page of the claim form would send to them but not the 2nd page. So a nice Supervisor by the name of Isha walked me through the process of filling out the form and still it wouldn’t go through. So the Supervisor Isha told me to screenshot the 2nd page to the delayedbaggage@united.com email and I would receive a call back after 2pm. We’ll I called back after 2pm and now I’m being told that there not going to accept it this way. Then I was never ever told that I only had 21 days to file form for a claim, 3 How the heck do you tell me my luggage was found at the Newark International Airport and I could pick it up.and it’s not there. I should be well compensated for this whole ordeal.

United Airlines, Customer Service. Wrote to customer service and did not get any where with Melinda Customer Care Management. She did not go back to Lufthansa I had travelled with other people and they were seated in rows 1a &1c and there accommodations were complete different from mine.

United, Stewardesses Wearing Pins. My wife and I have been flying United for about 25 years. I am deleting my United App from my phone and IPad and we won’t be flying United anymore. Good Bye.

United Airlines Demise! We are 5 minutes from our local airport that flies primarily United and 90 minutes from the next airport that flies other airlines. Due to your hiring goals, we will now make the longer drive. How do you justify hiring pilots based on not being the most qualified? What foolishness.