Zillow Group Headquarters, Address, Phone & Complaints 

Need to reach Zillow about a listing, account, Zestimate, rental, professional product, brokerage matter, or unresolved complaint? Zillow Group is headquartered in Seattle, but its corporate phone number is not the primary route for routine customer support. Use the verified headquarters details and issue-specific resources below.

Zillow Group Headquarters Location and Corporate Contact Information

Zillow Group headquarters is located at 1301 Second Avenue, Floor 36, in Seattle, Washington.

Where Is Zillow Group Headquarters Located?

Zillow Group’s headquarters location is 1301 Second Avenue, Floor 36, Seattle, Washington 98101. Zillow Group identifies this address as its principal executive offices in its corporate filings. The company’s corporate telephone number is 1-206-470-7000.

The older Floor 31 address is outdated. Mail intended for Zillow Group headquarters should use Floor 36 and identify the person or department when known. Routine consumer requests sent to the corporate office may be redirected to the online Help Center.

Choosing the Correct Zillow Support Route

Zillow operates consumer real estate marketplaces, rental services, mortgage products, agent advertising programs, and professional software. The correct contact method depends on which service is involved.

Zillow Account, Password, App, or Technical Problems

Use the Zillow Help Center for password resets, account access, saved homes, notifications, app problems, search issues, verification prompts, and other technical questions. The Help Center includes a guided “Contact us” process that routes users according to their account type and problem.

Include the email address associated with the account, the device and browser being used, and screenshots of any error message. Do not post that information in a public review.

Incorrect, Missing, or Duplicate Property Listings

Listing information may come from an MLS, brokerage, property manager, owner, or approved listing feed. If a property is missing or incorrect, first confirm that the source listing contains the correct status, address, price, photographs, and syndication settings.

Use the Help Center for listing troubleshooting. When appropriate, select the reporting option on the property page and provide the Zillow listing URL, property address, screenshots, and a short explanation of the incorrect information.

Zestimate or Home-Facts Questions

A Zestimate is Zillow’s estimated market value and is not an appraisal. Questions about a Zestimate, property facts, ownership information, tax history, bedrooms, bathrooms, or square footage should be directed through the applicable Help Center topic or property-page reporting option.

Have reliable supporting information ready, such as county property records, a recent appraisal, or corrected listing data. Zillow may not change an estimate solely because a homeowner disagrees with it.

Zillow Rental Manager Support

Landlords, renters, and property managers should use the rental topics within the Zillow Help Center for rental listings, applications, payments, leases, identity verification, premium listings, and account access.

For a suspected fraudulent rental listing, do not send money or personal documents. Report the listing through Zillow and independently confirm the property owner or management company.

Brokerage and MLS Inquiries

Zillow publishes 1-877-313-8601 for brokerage and MLS inquiries. Zillow’s contact page lists the following mailing address for this department:

Zillow, Inc.
Attn: Brokerage Operations
1301 Second Avenue, Floor 36
Seattle, WA 98101

This phone number and address are not intended as general consumer support for password resets, Zestimates, rental applications, or ordinary listing questions.

Zillow Professional and Premier Agent Support

Zillow maintains separate support routes for real estate professionals and advertising customers. The company’s professional support page currently lists:

• Zillow Pro, Showcase, Zillow Media Experts, ShowingTime, and several professional products: 1-888-367-4009
• Zillow Premier Agent: 1-888-466-3501
• Professional Support Directory: Zillow Agent Partner Support

Because Zillow Group has multiple professional products, verify the number and support hours for the specific product before calling.

Zillow Home Loans

Zillow Home Loans is a separate Zillow Group lending business. Borrowers should use the contact information in their loan application, disclosure documents, online account, or official Zillow Home Loans communications. The general Zillow corporate line may not have access to a mortgage application or loan file.

How to Escalate a Zillow Complaint

1. Start with the correct support channel. Use the Help Center, brokerage and MLS number, professional support line, or loan contact associated with the issue.
2. Document the problem. Save the listing URL, screenshots, dates, support messages, advertising agreement, payment record, or case number.
3. State the requested resolution. Explain whether you want a listing corrected, an account restored, a charge reviewed, an advertisement canceled, or a technical problem investigated.
4. Request escalation. If the initial response does not address the issue, reply through the same support thread and request review by the appropriate specialist or supervisor.
5. Use the corporate office for unresolved corporate matters. Written correspondence may be sent to Zillow Group headquarters, but it should include the existing support case and the relevant department.

Zillow Safety and Fraud Reporting

Be cautious when searching online for a Zillow telephone number. Fraudulent support numbers and misleading real estate profiles may appear in search results or on third-party websites. Begin with Zillow.com, Zillow.help, or another verified Zillow Group domain.

• Do not give a verification code or password to someone who contacts you unexpectedly.
• Do not pay a third party to recover a Zillow account or correct a listing.
• Do not wire money for a rental based only on an online listing.
• Change the account password if credentials were entered on a suspicious website.
• Use the property page’s reporting option for a suspected fraudulent listing.

About Zillow Group

Zillow was founded in 2006 and developed into a major online residential real estate marketplace. Zillow Group now provides tools and services covering home searches, rentals, home sales, agent connections, mortgages, touring, professional software, and transaction support.

Zillow Group’s brands and businesses include Zillow, Zillow Premier Agent, Zillow Home Loans, Zillow Rentals, Zillow New Construction, Trulia, StreetEasy, HotPads, Out East, Follow Up Boss, ShowingTime, dotloop, and related services. Trulia is therefore part of Zillow Group and should not be described as an independent Zillow competitor.

Zillow Competitors

Zillow competes with other real estate search and marketplace companies, including Realtor.com, Redfin, Homes.com, brokerage websites, local multiple listing services, property-management platforms, and mortgage marketplaces.

Zillow differentiates itself through its large consumer audience, home-search tools, Zestimates, rental marketplace, agent products, mortgage services, 3D Home technology, and other tools covering the home-buying, selling, renting, and financing process.

What Zillow Reviews and Complaints Mention

Feedback currently posted on this page includes complaints about repeated human-verification prompts, search compatibility, and difficulty locating a direct corporate email address. Experiences may differ according to whether the user is a buyer, renter, property owner, landlord, real estate professional, advertiser, or mortgage customer.

When leaving a review, identify the Zillow service involved, what support route you used, how long you waited, and whether the problem was resolved. Avoid making claims about unrelated companies or services.

Zillow Headquarters and Corporate Office FAQs

Where is Zillow headquartered?

Zillow Group is headquartered at 1301 Second Avenue, Floor 36, Seattle, WA 98101.

What is the Zillow corporate phone number?

Zillow Group’s corporate phone number is 1-206-470-7000. This is a corporate line rather than a general consumer Help Center number.

Is Zillow headquarters on Floor 31 or Floor 36?

Zillow Group’s current corporate filings and Zillow’s contact page list Floor 36. The Floor 31 information is outdated.

What is Zillow’s customer-service phone number?

Zillow does not currently publish one general phone number for every consumer issue. Customer and technical support begins through the Zillow Help Center.

What is 1-877-313-8601 used for?

Zillow lists 1-877-313-8601 for brokerage and MLS inquiries. It is not the main number for ordinary consumer account or technical support.

Is 1-866-324-4005 still Zillow customer service?

Zillow used 1-866-324-4005 in older advertising-sales materials. It is not listed as the current general customer-service number on Zillow’s contact page or Help Center.

Does Zillow publish a general customer-service email?

Zillow does not prominently publish one general consumer-support email. Use the Help Center’s guided contact process so the request reaches the appropriate team.

Is Trulia a Zillow competitor?

No. Trulia is part of Zillow Group. Independent competitors include Realtor.com, Redfin, Homes.com, and other real estate marketplaces.

Can CorporateOfficeHeadquarters.com fix my Zillow account or listing?

No. CorporateOfficeHeadquarters.com cannot access Zillow accounts, listings, Zestimates, advertising contracts, rental applications, payments, mortgages, or support cases. Use Zillow’s official support resources.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate office addresses, headquarters phone numbers, complaint information, and escalation resources for major companies. Information is reviewed using official company contact pages, corporate filings, investor resources, and current support documentation when available.

Page Update Note

This Zillow corporate office page was updated on August 17, 2026 to change the headquarters address from Floor 31 to Floor 36, confirm the corporate phone number, clarify that 1-877-313-8601 is for brokerage and MLS inquiries, remove an outdated advertising number presented as customer service, add the Zillow Help Center and professional support routes, clarify Zillow Group’s current brands, add complaint escalation and fraud guidance, and expand the headquarters FAQs.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Zillow Group, Inc., Zillow, Zillow Home Loans, Zillow Rentals, Zillow Premier Agent, Trulia, StreetEasy, HotPads, Out East, Follow Up Boss, ShowingTime, dotloop, any real estate agent, brokerage, MLS, lender, property manager, or government agency. This page is for informational, review, and complaint purposes only.

Zillow Corporate Office Complaints, Reviews, and Feedback

Have you contacted Zillow about an account, listing, Zestimate, rental, advertising product, mortgage, professional service, or unresolved corporate complaint? Share your experience below. Include the Zillow service involved, the support route used, and whether the company resolved the problem.