Spirit Airlines Former Headquarters, Refunds and Reviews

Spirit Airlines ceased flight operations on May 2, 2026. This former-company guide records its last headquarters location and directs former passengers and creditors to official wind-down information.

Write a review about your past Spirit experience or how an unresolved matter was handled.

Spirit Airlines — former company information

Status: Flight operations ended May 2, 2026. Spirit says its customer call center and email support are no longer available.

Former headquarters: 1731 Radiant Drive, Dania Beach, FL 33004, USA. This is a historical address, not a current passenger-service or claim-submission destination.

Official updates: Spirit wind-down website.

Verified: September 5, 2026, using Spirit’s announcement and the Florida address record.

On This Page

Spirit Airlines Wind-Down and Claims Resources

There is no active Spirit reservations or passenger-service hotline. Epiq handles bankruptcy case information; it does not replace the former airline’s customer-service department.

Reason for contacting Resource Purpose
Passenger refund information Official guest guidance Refund instructions, status links and answers for former passengers.
Bankruptcy case and claim instructions Epiq case website
855-952-6606 — U.S. and Canada
971-715-2831 — international callers
Case information and filing assistance, not individual refund processing.
Travel-agency purchase The agency that issued your booking Spirit directs agency customers to their booking agent for refund requests.
Outstanding vendor matters Official vendor guidance Wind-down information and bankruptcy claim instructions.

What to Do About an Unresolved Refund or Claim

Spirit’s guest guidance states that direct purchases made by credit or debit card were to be refunded to the original payment method. Other payment methods, including credits, vouchers and points, are subject to the bankruptcy process.

These are suggested preparation steps:

  1. Check your records. Compare your booking confirmation and payment statement with any refund received.
  2. Use the official guest guidance. Follow its refund-status instructions, or contact your travel agency if it handled the purchase.
  3. Keep supporting documents. Retain receipts, cancellation notices, correspondence and details of any amount still owed.
  4. Review the current case instructions. If you believe you have an unpaid claim, consult Epiq’s case website for applicable notices, deadlines and filing requirements. Filing a claim does not guarantee payment.

A review here is not a bankruptcy claim or refund request and does not preserve a filing deadline. Do not use the former headquarters address to submit a claim unless current case instructions specifically direct you there.

Frequently Asked Questions

Can I still use Free Spirit points?

Spirit states that Free Spirit points are no longer redeemable. Consult the official guest guidance and bankruptcy notices for updates about the program.

Where can I check lost baggage or lost property?

The official guest page links to Spirit’s third-party lost-baggage and lost-and-found resource. Use that route instead of the former reservations numbers.

Spirit Airlines’ Former Headquarters and Background

Spirit was an ultra-low-cost airline. Its later headquarters was in Dania Beach, Florida; the Miramar address in older corporate listings predates that location. This page preserves historical corporate information while prioritizing the remaining official resources.

Related Airline Corporate Office Guide

For a different airline’s contacts, see our Frontier Airlines corporate office guide.

Why Trust Corporate Office Headquarters?

We checked Spirit’s official closure announcement, guest and vendor guidance, claims-agent link and Florida address record on September 5, 2026. Phone numbers were verified from published sources, not by calling them. Corporate Office Headquarters is independent and is not affiliated with Spirit Airlines or Epiq.

Share Your Past Spirit Airlines Experience

Tell readers what happened, which department or organization you contacted, and whether your concern was resolved. Positive and negative experiences are welcome.

Omit booking codes, ticket numbers, payment details, addresses and other private information from public comments and photos.

Write your review using the form below.

1.0
1.0 out of 5 stars (based on 5 reviews)

Spirit Disappointing Charges

December 6, 2024

Spirit, I was charged $140.00 to upgrade my ticket to include my luggage. It was to cover one carry-on and one checked bag. They said my carry-on was too large and must be checked. I was then charged $99.00 going and $85.00 on returning. I didn’t think about the wheels when measuring. I’m a 76yr old woman and found this outrageous.

D V C

Spirit Cancelation Issue

November 14, 2024

Spirit, I canceled my flight, and I was given a refund; however,

seven days later, Spirit Airlines took back the refund, so I

contacted my bank; during the investigation from the back,

Spirit Airlines stated they would give me credit for the

amount instead of the refund and closed the dispute. When

I went to use the credit, they refused to allow me to use this

credit, Stating I did not have credit and they did not know

what to tell me. After my bank closed the investigation

because Spirit stated instead of the refund, I would get a

credit I can use.

K M

Spirit Disappointing Customer Service

August 31, 2024

Spirit was a blessing to the Mercedita Airport in Ponce; convenient, less travel, and less traffic for the residents of the south side of the island. Spirit became a disappointment when it suspended its service into and out of Mercedita. Redeem yourself and bring back your flights into and out of Mercedita Airport.

L E

Spirit Horrible Customer Service

August 27, 2024

Spirit, my worst experience in 55 years! From Detroit to Burbank never made to Burbank..After 4 made up lies from the pilot we were stranded in Vegas.Myself and 2 other passengers were so upset and scared that the flight was canceled to Burbank and at 2Am took a Uber to California to our destination..While no one who worked for this horrible company would not help with further information..Also stuck on the plane for 3 hours in the heat with no air or water was given to any of the passengers..We were told 4 different stories why were not getting off the plane ,finally after 3 hours we all exited the airplane and waited 2 hours for the final call that the flight has been canceled for the Burbank destination due to the pilot needing a break..What?? !!! This cost me $700.00 ..$400 for the flight and $300 for the Uber ..This was my worst and last experience with Spirit Airlines!!!!!!

J R

Spirit Horrible Customer Service

August 24, 2024

Spirit, horrible. Delayed flights and canceled flights.

M O